I really enjoy using QA Wolf because they have automated a large portion of our client-side test suite. They catch things we usually don't think of, and the team is quick to respond to any inquiries we might have.
We actually do a lot of development in-house, so the fact they offer webhooks and other 3rd party integrations for ticketing is great.
As for implementation, that process was really straightforward. All we had to do is send them the tests we usually do in a build cycle, get them an account in our Development environment, and we were on our way. I know the test suite is running daily, and I can even go in and manually run flows. Review collected by and hosted on G2.com.
The least helpful thing about QA Wolf is sometimes the incorrect association of flows with bug reports. This does create scenarios where bugs are considered "open" when the root bug was resolved. Review collected by and hosted on G2.com.
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