
They are extremely communicative, and their test quality is very high. On more than one occasion, they have prevented us from shipping important regressions by reporting bugs to us early in our SDLC. When we've needed to request information or changes to our tests, they have always be prompt and easy to correspond with. Review collected by and hosted on G2.com.
The only real downside I've experienced is that they are not part of our core team, therefore they do not get insights into the most common pain points our customers are experiencing. They are receptive to this information when we share it with them, but as a third party there is always one more hop in the communication chain. This is just part of the business model though, not a particular deficit of their company. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through Google using a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.





