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Q-Flow Platform Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$

Q-Flow Platform Media

Q-Flow Platform Demo - Appointment booking made easy!
Your customers want a hassle-free appointment booking system that puts them in control of their time. You want to make the process of booking and managing appointments as painless as possible for your customers and your staff. Q-Flow – our industry-leading appointment scheduling software – ...
Q-Flow Platform Demo - Queue Management | Automate queue management and transform the customer experience
Say goodbye to crowded waiting rooms and frustrated customers by automatically assigning visitors to the exact services they need as soon as they step through the door. Our queue management system automatically informs customers what the expected wait time for their appointment is, freeing th...
Q-Flow Platform Demo - Virtual Queuing System | Empower your customers to wait in line where it suits them with our virtual queuing system
Streamline waiting times and transform the customer experience with our virtual queuing system. Empower your customers to join an online queue and wait in line where it suits them on their mobile device. They’ll get an alert when it’s their turn to be served so they can make their way to thei...
Q-Flow Platform Demo - Digital Signage Solutions | Intuitive digital signage solutions that delivers the information your customers need
Digital signage is an essential tool for delivering a seamless on-site customer experience. Our intuitive digital interfaces provide your premises with a multi-screen control system that makes it simple to keep customers informed with relevant information. Use our digital signage software...
Q-Flow Platform Demo - Q-Anywhere | A seamless virtual customer experience
Empower your customers to seamlessly access your services remotely with Q-Anywhere™. Customers can schedule an appointment, join a virtual waiting room, and speak to a clinician or salesperson – all from their living room, at the office, or on the move. This helps you manage capacity within...
Q-Flow Platform Demo - Wayfinding & Indoor Navigation | Give customers and patients clear and simple directions every step of the way
Help your customers navigate your premises with our digital wayfinding and interactive signage. Your customers or patients are bound to have a negative experience if they get lost on your premises. Protect visitors from the anxiety of being lost or late to a meeting by making it easy for them...
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Q-Flow Platform Reviews (33)

Reviews

Q-Flow Platform Reviews (33)

4.6
33 reviews

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CN
Mid-Market (51-1000 emp.)
"Manage and optimize your customers administrative processes."
What do you like best about Q-Flow Platform?

The console is very well organized. I like the user interface's access to all functions on the left side; the technical team is amiable. They contacted me by email to schedule an exhibition that was 30 minutes very pleasant, the flow of customers is optimal, and the function to schedule appointments like, in it, you can manage business processes in an orderly manner which allows orderly. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

I have a few things about the product. I tried it and liked it; I could highlight that we could improve the price. Maybe this could attract more customers in the future. Review collected by and hosted on G2.com.

GC
Data Analyst
Small-Business (50 or fewer emp.)
"Ideal platform to improve the customer experience"
What do you like best about Q-Flow Platform?

I like its essential tool to improve the quality of our services. Its interface is friendly. The efficiency it provides is invaluable. It has allowed us to optimize our processes. We have resolved issues related to congestion. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

Sometimes updates can temporarily affect our experience. It would be very useful to receive notifications directly on our mobile devices. We think it would be beneficial to have more centralized control for the owner. Review collected by and hosted on G2.com.

SM
Small-Business (50 or fewer emp.)
"Fantastic queue management system"
What do you like best about Q-Flow Platform?

I like how well designed the tool is. It is ideal to have everything well organized. I like it because I can have a better customer follow-up. System configuration is very simple. It is very useful to have a better tracking of all clients. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

It can be a bit tricky to update some aspects of the system. Its design can be a bit outdated. I would like to see better accommodations. I would also like to be able to adjust the visit time. Review collected by and hosted on G2.com.

Praveen K.
PK
Power BI Developer
Enterprise (> 1000 emp.)
"When Medical gets a Magic Tool"
What do you like best about Q-Flow Platform?

Saves time, ease of use, user friendly, quick response. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

As of now i have'nt experienced any cons of such helpful platform. Review collected by and hosted on G2.com.

SC
Small-Business (50 or fewer emp.)
"Great platform with good customizable interface and easy to use."
What do you like best about Q-Flow Platform?

I like the easy integration and assistance at various points. It is also efficient in its ability to control the system, and anyone can use it and think they are an expert as their system displays everything in one place. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

Only minor problems are somewhat common such as slowness and sudden crashes. Review collected by and hosted on G2.com.

Stacey F.
SF
Senior Software Analyst
Mid-Market (51-1000 emp.)
"Great way to communicate processes"
What do you like best about Q-Flow Platform?

I love the transparency of the waiting list. Very useful and well structured system. I love that it is so easy to use. The ease of use is excellent. I like to communicate directly with people. I've been a big fan of time. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

It would be great if we could provide locations. The user interface can be a bit tricky. Sometimes upgrades affect capacity. Could use a bit more centralized control. Review collected by and hosted on G2.com.

MP
Small-Business (50 or fewer emp.)
"Route and Process Optimization"
What do you like best about Q-Flow Platform?

Within minutes, we were able to integrate it into our systems and start taking advantage of all of its functionality. The analytics it provides are extremely clear and understandable, which allowed us to better understand the patterns and daily steps of our drivers. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

So far, we haven't found any aspect of the Q-Flow Platform that we don't like. In addition, the platform has undergone recent updates that have further improved its functionality and performance. Review collected by and hosted on G2.com.

JC
Small-Business (50 or fewer emp.)
"Transforming the Customer Experience with Intelligence and Efficiency"
What do you like best about Q-Flow Platform?

I like it because it's a fantastic tool to manage. You can use many good features internally. Provide a better service to our visitors. I like how there are continuous updates. It provides an easy way to keep order. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

I would like more options for exporting data. Sometimes it does not provide notifications. It should improve the filtering features. It could use some more independent engines. Review collected by and hosted on G2.com.

Andreas S.
AS
Senior Data Analyst
Mid-Market (51-1000 emp.)
"Great platform to meet business needs"
What do you like best about Q-Flow Platform?

I like the simplicity of the program. It is easy and fast to use. The platform collects very useful data. I like its features. The tool offers an excellent experience. Offer an excellent customer experience. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

I would like more reporting features. I wish there was an option to remove customer names. Could have more options to export data. It also changes its design frequently and can be somewhat annoying. Review collected by and hosted on G2.com.

RM
Small-Business (50 or fewer emp.)
"The Comprehensive Solution for Queue and Appointment Management"
What do you like best about Q-Flow Platform?

I like their ability to enhance the customer experience. Its suite of tools that includes queue management. I also like its incorporation of predictive analytics. I like the customer experience. It is an all-in-one solution. Review collected by and hosted on G2.com.

What do you dislike about Q-Flow Platform?

Sometimes fails to assign clients to the right accountants. Sometimes it presents problems when assigning clients. Despite everything, it continues to be a valuable tool in various sectors. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Perceived Cost

$$$$$
Q-Flow Platform Features
Brand Design Consistency
Survey Deployment
Feedback Collection
Feedback Aggregation
Trigger Alerts
Real-Time Analysis
Security
System Monitoring
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Q-Flow Platform
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