--- title: Plexus Software Reviews meta_title: 'Plexus Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Plexus Software works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Plexus Software Reviews **Vendor:** Plexus **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 4 ## About Plexus Software Plexus is an business process management system for service companies. We guide your business process from estimates to accounting so you can better serve your clients. Our intelligent estimating and job costing makes sure you know how profitable are your jobs. 19 years of meticulous development has given us too much to share with you here. So learn more by joining us for a discovery meeting today. ## Plexus Software Reviews ### 1. I recommend Plexus to field businesses looking for a management software that will grow WITH them. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Plexus Software?** The personalized training and support, ease of use, and having all of my jobs' information in one place. **What do you dislike about Plexus Software?** I have not found anything that I dislike. It has been relatively easy to learn, which I was not expecting. **Recommendations to others considering Plexus Software:** Utilize the great support team. **What problems is Plexus Software solving and how is that benefiting you?** Scheduling multiple jobs, keeping track of job information from beginning to end, processes run more smoothly and efficiently. ### 2. Easily navigable **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly L. | Patient Care Technician, Enterprise (> 1000 emp.) **Reviewed Date:** February 22, 2018 **What do you like best about Plexus Software?** I enjoy the fact that it’s Incredibly user-friendly! Even if you have a little to no computer skills this is a software that is not intimidating to the user. Most wouldn’t have an issue using this software. **What do you dislike about Plexus Software?** I can honestly say that there is not much that I do not like about this software. I’m very glad that our company utilizes plexus because there are many helpful links that put all information companywide in one place instead of having to do a time extensive search to get to each area. **What problems is Plexus Software solving and how is that benefiting you?** Many times unfortunately in a hospital setting there are computer based training models that must be completed each year along with many other requirements to keep your position active and plexus puts them all in one place including even the cafeteria menu for the food court! It truly is a gem. ### 3. Cross-Team Functionality **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Plexus Software?** The system provides in-depth manufacturing support for our many SKUs. While tricky, it allows for robust materials planning and costing functions. **What do you dislike about Plexus Software?** I wish more information could be pulled directly from the order log (i.e. shipping information), and that some of the modules were easier to pull into Excel for further manipulation (i.e. Exploded Bill of Materials). I also wish the CRM features were more robust. **What problems is Plexus Software solving and how is that benefiting you?** Our company uses PLEX for everything from creating POs for suppliers, to creating invoices to customers, and everything in between. ### 4. Adequate, though not always user friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Victoria R. | FPHO & Business Development Coordinator, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2017 **What do you like best about Plexus Software?** I liked being able to quickly run reports, once the steps were explained to me by current users. **What do you dislike about Plexus Software?** The instructions included in the help menu were completely inadequate. Small detailed commands were not specified, but could make or break the reporting process. Reports printed automatically without viewing first. **Recommendations to others considering Plexus Software:** Runs well with weekly runs. Team will require training. **What problems is Plexus Software solving and how is that benefiting you?** Good = Calculations made easier due to ability to run detailed reports. Bad = Lack of instructional resources ## Plexus Software Discussions - [What is Plexus Software used for?](https://www.g2.com/discussions/what-is-plexus-software-used-for) - [View Plexus Software pricing details and edition comparison](https://www.g2.com/products/plexus-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-02+08%3A01%3A44+-0500&secure%5Bsession_id%5D=5e8d3c5a-e0ff-4042-a94d-eba23ecb444a&secure%5Btoken%5D=4183afce16aa6c246b9e285da42420490189aa97eb0ee060e223a46daacf4d51&format=llm_user) ## Plexus Software Features **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Plexus Software Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,023 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,690 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)