---
title: Plexus Software Reviews
meta_title: 'Plexus Software Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Plexus Software works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 4
  scale: '5'
date_modified: '2025-10-31'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Plexus Software Reviews
**Vendor:** Plexus  
**Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 4
## About Plexus Software
Plexus is an business process management system for service companies. We guide your business process from estimates to accounting so you can better serve your clients. Our intelligent estimating and job costing makes sure you know how profitable are your jobs. 19 years of meticulous development has given us too much to share with you here. So learn more by joining us for a discovery meeting today.




## Plexus Software Reviews
  ### 1. Easily navigable 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kimberly L. | Patient Care Technician, Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2018

**What do you like best about Plexus Software?**

I enjoy the fact that it’s Incredibly user-friendly! Even if you have a little to no computer skills this is a software that is not intimidating to the user. Most wouldn’t have an issue using this software. 

**What do you dislike about Plexus Software?**

I can honestly say that there is not much that I do not like about this software. I’m very glad that our company utilizes plexus because there are many helpful links that put all information companywide in one place instead of having to do a time extensive search to get to each area. 

**What problems is Plexus Software solving and how is that benefiting you?**

Many times unfortunately in a hospital setting there are computer based training models that must be completed each year along with many other requirements to keep your position active and plexus puts them all in one place including even the cafeteria menu for the food court! It truly is a gem. 


## Plexus Software Discussions
  - [What is Plexus Software used for?](https://www.g2.com/discussions/what-is-plexus-software-used-for)

- [View Plexus Software pricing details and edition comparison](https://www.g2.com/products/plexus-software/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-08+16%3A53%3A30+-0500&secure%5Bsession_id%5D=3a7f1ce2-fa11-40b3-986a-acdc1059afc8&secure%5Btoken%5D=ee2868bf81eab1d9704d76fedbb2094e9d40b6d1fbd4c603d7ccd0649af5189f&format=llm_user)

## Plexus Software Features
**Generative AI**
- AI Text Summarization
- AI Image-to-Text
- Generative AI

**Before the Job**
- Calendar
- Dispatch
- Roles
- Booking

**On the Job**
- Location
- Employee Communication
- Behavior Monitoring
- Client Notifications
- Field Sales
- Alerts/Notifications
- Real-Time Notifications
- Customizable Fields
- Multi-Location
- Payment Collection in the Field

**After the Job**
- Reports
- Analytics
- Billing & Invoicing
- CRM Integrations
- Accounting Integration
- QuickBooks Integration
- Third-Party Integrations
- Customizable Reports

**Agentic AI - Field Service Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Additional Functionality**
- Work Order Management
- Checklists
- Maintenance Scheduling
- Parts Management
- Service History
- Residential Properties
- Vendor Management
- Customizable Forms
- Purchase Order Management
- Mobile Access
- Dispatch Management
- Task Scheduling
- Calendar Management
- Asset Tracking
- Technician Management
- Status Tracking
- API
- Document Management
- Job Management
- Preventive Maintenance
- AI Copilot
- Real-Time Reporting
- Commercial Properties
- Real-Time Data
- Historical Reporting
- Contract/License Management
- Customer Database
- Barcode/Ticket Scanning
- Activity Dashboard
- Facility Scheduling
- Workflow Management
- Inspection Management
- Inventory Management
- Predictive Maintenance
- Routing
- Forms Management
- Chatbot
- Documentation Management
- File Storage
- Electronic Signature
- Self Service Portal
- Service Level Agreement (SLA) Management
- Personalization and Recommendation
- Resource Allocation
- GPS
- Reporting & Statistics
- Drag & Drop
- Quotes/Estimates
- Scheduling
- CRM
- Online Time Clock
- Workforce Management
- Activity Tracking
- Contact Database
- Productivity Analysis
- Prioritization
- Customizable Branding
- Price and Cost Calculations
- Performance Management
- Equipment Tracking
- Data Capture and Transfer
- Time Tracking
- Data Synchronization
- Secure Data Storage
- Location Tracking
- Route Optimization
- Offline Access
- Real-Time Updates
- Collaboration Tools
- Chat/Messaging
- Knowledge Management
- Electronic Payments
- Customer History
- Inventory Control
- Performance Metrics
- Project Management
- Client Portal
- Driver ETA
- Job Tracking
- Automated Scheduling
- Customer Management
- Reminders
- Work Order Creation
- Equipment Maintenance
- Data Import/Export
- Search/Filter
- Recurring Appointments
- Contractor Management
- Access Controls/Permissions
- Workflow Automation

## Top Plexus Software Alternatives
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