--- title: Plexus Software Reviews meta_title: 'Plexus Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Plexus Software works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 4 scale: '5' date_modified: '2025-10-31' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Plexus Software Reviews **Vendor:** Plexus **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 3.6/5.0 **Total Reviews:** 4 ## About Plexus Software Plexus is an business process management system for service companies. We guide your business process from estimates to accounting so you can better serve your clients. Our intelligent estimating and job costing makes sure you know how profitable are your jobs. 19 years of meticulous development has given us too much to share with you here. So learn more by joining us for a discovery meeting today. ## Plexus Software Reviews ### 1. I recommend Plexus to field businesses looking for a management software that will grow WITH them. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Plexus Software?** The personalized training and support, ease of use, and having all of my jobs' information in one place. **What do you dislike about Plexus Software?** I have not found anything that I dislike. It has been relatively easy to learn, which I was not expecting. **Recommendations to others considering Plexus Software:** Utilize the great support team. **What problems is Plexus Software solving and how is that benefiting you?** Scheduling multiple jobs, keeping track of job information from beginning to end, processes run more smoothly and efficiently. ### 2. Adequate, though not always user friendly. **Rating:** 3.5/5.0 stars **Reviewed by:** Victoria R. | FPHO & Business Development Coordinator, Insurance, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2017 **What do you like best about Plexus Software?** I liked being able to quickly run reports, once the steps were explained to me by current users. **What do you dislike about Plexus Software?** The instructions included in the help menu were completely inadequate. Small detailed commands were not specified, but could make or break the reporting process. Reports printed automatically without viewing first. **Recommendations to others considering Plexus Software:** Runs well with weekly runs. Team will require training. **What problems is Plexus Software solving and how is that benefiting you?** Good = Calculations made easier due to ability to run detailed reports. Bad = Lack of instructional resources ## Plexus Software Discussions - [What is Plexus Software used for?](https://www.g2.com/discussions/what-is-plexus-software-used-for) - [View Plexus Software pricing details and edition comparison](https://www.g2.com/products/plexus-software/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+12%3A10%3A01+-0500&secure%5Bsession_id%5D=2c1b04cb-4290-4997-8794-6977dc8f4d1c&secure%5Btoken%5D=ec06cee97b5662e71b4dbb20b86c3fbe182f99466b0ba3383c86c0393da1e9cd&format=llm_user) ## Plexus Software Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Plexus Software Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,127 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,754 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)