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Persona Reviews & Product Details

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This profile is currently managed by Persona but has limited features.

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Pricing

Pricing provided by Persona.

Limited Time G2 KYC/AML Package

Free

Growth

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Persona Media

Persona Demo - Convert more customers
Convert more customers with a customizable tailored flow.
Persona Demo - Verify what you need to
Configure the right balance of verification checks to suit your conversion and risk needs.
Persona Demo - Enrich your understanding of risk
Enhance your risk assessment with additional data like email risk, watchlist reports, adverse media reports, and more.
Persona Demo - Automate your processs
Automate your decisioning process and integrate with your existing tools.
Persona Demo - Review what you need to
Establish and organize an efficient manual review process for high risk cases.
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Persona Reviews (44)

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Reviews

Persona Reviews (44)

View 1 Video Reviews
4.3
44 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and quick integration, making it a reliable choice for identity verification. Many appreciate the responsive support team and the intuitive dashboard, which enhances the overall user experience. However, some users note that the system can occasionally lag or produce false positives during verification.

Pros & Cons

Generated from real user reviews
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Elman M.
EM
Team Lead
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Persona verification made easy"
What do you like best about Persona?

It is easy to use, all the platform provides clear information, the verification process is simple, all information is secured. All information is provided clear, all policies are well structured and this provides a better workflow without misunderstandings, to pull out data from Persona is not that easy, however, it does provide clear information. To see how all cases are assigned its extremely useful. Integration was simple and since we use it every day, there are no downtimes, the site is very stable and their customer support is good. Review collected by and hosted on G2.com.

What do you dislike about Persona?

There not much to dislike, the interface is clear and easy to use. Maybe one thing is that people can submit any type of photo, the site must have a policy that all documents + pictures must be SFW, but this is just a personal complaint, mostly I like Persona, since it does exactly what it promises and was easy to implement. Review collected by and hosted on G2.com.

Jose H.
JH
Data Analyst
Mid-Market (51-1000 emp.)
"Real-Time Selfie Verification Makes Persona Incredibly Helpful"
What do you like best about Persona?

The most helpful aspect of Persona is its real-time customer verification, since customers are required to submit a selfie in real time. Review collected by and hosted on G2.com.

What do you dislike about Persona?

I think that, when it comes to document verification, Persona can’t reliably determine whether the documents a customer submits are legitimate or not. Review collected by and hosted on G2.com.

Nilesh N.
NN
CTO
Enterprise (> 1000 emp.)
"Does not work"
What do you like best about Persona?

That i dont have to use it for my products Review collected by and hosted on G2.com.

What do you dislike about Persona?

That opeai is using it for verfication, 3 people on my team tried verifying with 5 ids each and it simply would not work. How hard is it to build a photo verification software? This was a solved problem 15 years ago.

Feel free to use these guys if you want your customers to hate you Review collected by and hosted on G2.com.

Valentin .
V
CTO
Small-Business (50 or fewer emp.)
"For a service offering "identity verification" never have I seen something fail so badly"
What do you like best about Persona?

The fact that at least in the advertisment it works Review collected by and hosted on G2.com.

What do you dislike about Persona?

The fact that... for a company offering one thing, it's a shame when that thing doesnt work as advertised.

Also the support is both... incompetent, useless, and unable to even read the problem completly before responding. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Great Platform for identity authentication"
What do you like best about Persona?

Ease of use and rapid recognition of biometric data Review collected by and hosted on G2.com.

What do you dislike about Persona?

you can not upload directly images of your biometric ID Review collected by and hosted on G2.com.

Allison S.
AS
Operations Manager
Small-Business (50 or fewer emp.)
"Easy, startup-friendly KYC tool"
What do you like best about Persona?

Easy-to-use KYC tool that's startup friendly and can scale with us Review collected by and hosted on G2.com.

What do you dislike about Persona?

Limited features in the startup package but that's kind of the point. Review collected by and hosted on G2.com.

Austin A.
AA
Founder
Small-Business (50 or fewer emp.)
"The best security tool we have"
What do you like best about Persona?

Persona is user-friendly and has streamlined our identity verification process. Their support team is incredibly responsive and knowledgeable, making implementation smooth and stress-free. If you're looking for a reliable identity verification solution, Persona is the way to go! Review collected by and hosted on G2.com.

What do you dislike about Persona?

Nothing comes to mind, I'm very satisfied Review collected by and hosted on G2.com.

Matthew B.
MB
Small-Business (50 or fewer emp.)
"Phenomenal Company focused on Community and Growth"
What do you like best about Persona?

A mature product with the personal community relations of a startup. As a founder and developer, I was easily able to access the relevant documentation and the relevant Persona resources to answer any questions I had. The pairing of KYC and KYB in one system is what really sold us on Persona.

The time saved automating these checks with a single integration is well worth the cost in terms of capital as well as the cost to remediate any problems occurring from our previous manual KYC & KYB checks.

Implementation was straightforward using the documented APIs. Review collected by and hosted on G2.com.

What do you dislike about Persona?

One wishlist item would be backend server SDKs, namely Java. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
EH
Small-Business (50 or fewer emp.)
"Does everything we need and very user friendly for different teams to use"
What do you like best about Persona?

Easy to implement and great solution for identity verification Review collected by and hosted on G2.com.

What do you dislike about Persona?

Nothing to dislike! No complains to share Review collected by and hosted on G2.com.

BH
Mid-Market (51-1000 emp.)
"Next Gen Identity Platform, with Immense Capabilities"
What do you like best about Persona?

I've been in the digital trust and saftey space for about 4 years, and Persona is taking a next gen appraoch. Not just in their technology, but also their teams, and understanding of what companies are seeking when it comes to risk / fraud / compliance. Review collected by and hosted on G2.com.

What do you dislike about Persona?

So far, I am not experiencing any downsides. I think the only thing that could come to mind, is the tool is expansive, so nailing the usecase as a merhcant / enduser is important to vet to maximize the tool. Review collected by and hosted on G2.com.

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Verified User in Information Technology and Services
G2
Verified User in Information Technology and Services
Last activity almost 3 years ago

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Pricing Options

Pricing provided by Persona.

Limited Time G2 KYC/AML Package

Free

Growth

Contact Us

Enterprise

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