Compare Mixpanel vs Pendo

See this
comparison of Mixpanel vs. Pendo
based on data from user reviews. Mixpanel rates 4.2/5 stars with 227 reviews. Pendo rates 4.5/5 stars with 176 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial
Mixpanel
Free Trial
Pendo
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.7
Ease of Use
Ease of Use
7.7
8.1
Ease of Setup
Ease of Setup
7.1
8.1
Ease of Admin
Ease of Admin
7.5
8.5
Quality of Support
Quality of Support
7.8
8.8
Ease of Doing Business With
Ease of Doing Business With
8.1
9.3
Product Direction (% positive)
Product Direction (% positive)
6.9
9.2
Meets Requirements
Mixpanel
8.2
Pendo
8.7
Ease of Use
Mixpanel
7.7
Pendo
8.1
Ease of Setup
Mixpanel
7.1
Pendo
8.1
Ease of Admin
Mixpanel
7.5
Pendo
8.5
Quality of Support
Mixpanel
7.8
Pendo
8.8
Ease of Doing Business With
Mixpanel
8.1
Pendo
9.3
Product Direction (% positive)
Mixpanel
6.9
Pendo
9.2

Features

Metrics
Sessions - Digital Analytics
Mixpanel
8.6
Pendo
8.5
Engagement
Mixpanel
8.6
Pendo
8.6
Entry and Exit Pages
Mixpanel
7.8
Pendo
8.5
Standard Event Tracking
Mixpanel
8.6
Pendo
8.7
Custom Event Tracking
Mixpanel
8.6
Pendo
8.6
Retention
Mixpanel
8.0
Pendo
7.9
Return
Mixpanel
8.0
Pendo
8.1
Conversions
Mixpanel
8.4
Pendo
8.4
Funnels
Mixpanel
8.8
Pendo
8.3
Product Analytics
Account-Level Analytics
Mixpanel
9.3
Pendo
8.4
User-Level Analytics
Mixpanel
8.3
Pendo
8.7
Segmentation
Mixpanel
8.7
Pendo
8.1
Funnels
Mixpanel
8.0
Pendo
7.9
Alerts
Mixpanel
Not enough data available
Pendo
7.8
Multi-Product Analytics
Mixpanel
Not enough data available
Pendo
7.5
User Scoring
Mixpanel
Not enough data available
Pendo
7.9
Integrations
Mixpanel
Not enough data available
Pendo
7.6
Reporting
Real-Time Reporting
Mixpanel
8.4
Pendo
7.8
Trending
Mixpanel
8.1
Pendo
8.3
Retroactive Reporting
Mixpanel
7.8
Pendo
8.8
Segmentation
Mixpanel
8.4
Pendo
8.7
Mobile Reporting
Mixpanel
7.9
Pendo
8.0
Unification Across Devices
Mixpanel
7.5
Pendo
7.7
Custom Reports and Dashboards
Mixpanel
7.6
Pendo
7.6
User Identification
Demographics
Mixpanel
8.0
Pendo
7.5
User Segmentation
Mixpanel
8.2
Pendo
9.1
Geolocation
Mixpanel
7.3
Pendo
6.2
Other
User Data
Mixpanel
8.3
Pendo
8.8
Site Search Reporting
Mixpanel
7.5
Pendo
7.8
Load Time Monitoring
Mixpanel
7.2
Pendo
7.1
Campaign Tracking
Mixpanel
7.8
Pendo
7.6
E-Commerce
Mixpanel
7.3
Pendo
6.0
Promotional Messages
Mixpanel
7.5
Pendo
8.6
Administration Alerts
Mixpanel
7.6
Pendo
8.5
Tracking & Reporting
Crash Reporting
Mixpanel
7.2
Pendo
5.0
Custom Event Tracking
Mixpanel
8.7
Pendo
8.3
Real-Time Insights
Mixpanel
7.6
Pendo
8.6
Attribution
Mixpanel
6.9
Pendo
8.2
Dashboard
Mixpanel
7.9
Pendo
8.5
User Path Tracking
Mixpanel
7.5
Pendo
8.1
User Activity History
Mixpanel
8.2
Pendo
8.8
Variation Testing
A/B Testing
Mixpanel
8.7
Pendo
7.9
Conversion Goal
Mixpanel
Not enough data available
Pendo
8.1
Percentage of Traffic
Mixpanel
Not enough data available
Pendo
7.8
Confidence Level
Mixpanel
9.0
Pendo
7.4
Multivariate Testing
Mixpanel
9.0
Pendo
Not enough data available
Split URL Testing
Mixpanel
9.3
Pendo
Not enough data available
Build
WYSIWYG Editor
Mixpanel
Not enough data available
Pendo
7.3
Landing Pages
Mixpanel
9.0
Pendo
7.7
Reporting
Segmentation
Mixpanel
8.6
Pendo
7.8
Reports and Dashboards
Mixpanel
8.6
Pendo
8.1
Mobile Optimization
Mixpanel
8.7
Pendo
7.9
Personalization
Standard Targeting
Mixpanel
Not enough data available
Pendo
8.5
Custom Targeting
Mixpanel
Not enough data available
Pendo
8.2
Profile Storage Duration
Mixpanel
Not enough data available
Pendo
8.6
In-Page Analytics
Click Reporting
Mixpanel
8.7
Pendo
8.6
Heat Maps
Mixpanel
8.7
Pendo
8.3
Session Replays
Mixpanel
8.0
Pendo
6.4
Administration
API / Integrations
Mixpanel
7.9
Pendo
8.1
QA Testing
Mixpanel
7.7
Pendo
8.0
Performance and Reliability
Mixpanel
8.3
Pendo
8.4
User, Role, and Access Management
Mixpanel
8.0
Pendo
8.0
Metrics
Sessions - Mobile App Analytics
Mixpanel
7.9
Pendo
8.9
Engagement
Mixpanel
8.0
Pendo
8.9
Exit Tracking
Mixpanel
6.7
Pendo
8.7
Events
Mixpanel
8.6
Pendo
9.1
Retention
Mixpanel
7.6
Pendo
9.1
Return
Mixpanel
7.1
Pendo
8.7
Conversions
Mixpanel
7.9
Pendo
8.3
Funnels
Mixpanel
8.1
Pendo
8.8
Reporting
Real-Time
Mixpanel
8.4
Pendo
8.0
Trending
Mixpanel
7.8
Pendo
8.9
Retroactive Reporting
Mixpanel
7.5
Pendo
8.8
Segmentation
Mixpanel
8.0
Pendo
8.9
Dashboards
Mixpanel
7.7
Pendo
8.0
Custom Reports and Dashboards
Mixpanel
7.6
Pendo
7.8
Other
User Data
Mixpanel
8.0
Pendo
9.3
Load Time Monitoring
Mixpanel
6.9
Pendo
7.1
Campaign Tracking
Mixpanel
7.8
Pendo
8.3
E-Commerce
Mixpanel
7.0
Pendo
Not enough data available
Tracking
Standard Tracking
Mixpanel
8.0
Pendo
9.0
Tracking Flexibility
Mixpanel
7.6
Pendo
8.6
Notifications and Alerts
In-App Notifications
Mixpanel
7.6
Pendo
9.3
System Notifications
Mixpanel
7.3
Pendo
9.1
Alerts
Mixpanel
7.2
Pendo
9.2
Variation Testing
A/B Testing
Mixpanel
7.1
Pendo
Not enough data available
WYSIWYG Editor
Mixpanel
6.4
Pendo
8.3
Conversion Goal
Mixpanel
6.9
Pendo
9.7
Percentage of Traffic
Mixpanel
6.9
Pendo
8.6
Confidence Level
Mixpanel
7.3
Pendo
8.7
Multivariant Testing
Mixpanel
6.9
Pendo
Not enough data available
Reporting
Segmentation
Mixpanel
8.0
Pendo
9.2
Reports and Dashboards
Mixpanel
7.7
Pendo
8.8
Personalization
Standard Targeting
Mixpanel
6.9
Pendo
8.8
Custom Targeting
Mixpanel
6.7
Pendo
8.9
Administration
API / Integrations
Mixpanel
7.2
Pendo
7.3
QA Testing
Mixpanel
7.0
Pendo
6.9
Performance and Reliability
Mixpanel
8.0
Pendo
8.2
User, Role, and Access Management
Mixpanel
7.5
Pendo
8.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.3%
14.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
31.4%
71.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
5.3%
14.2%
Mixpanel
Small-Business
63.3%
Mid-Market
31.4%
Enterprise
5.3%
Pendo
Small-Business
14.8%
Mid-Market
71.0%
Enterprise
14.2%

Reviewers' Industry

 
Computer Software
23.3%
Computer Software
41.5%
 
Internet
18.1%
Information Technology and Services
13.6%
 
Information Technology and Services
13.2%
Marketing and Advertising
10.2%
 
Marketing and Advertising
8.4%
Internet
5.1%
 
Financial Services
6.6%
Human Resources
4.0%
 
Other
30.4%
Other
25.6%
Mixpanel
Computer Software
23.3%
Internet
18.1%
Information Technology and Services
13.2%
Marketing and Advertising
8.4%
Financial Services
6.6%
Other
30.4%
Pendo
Computer Software
41.5%
Information Technology and Services
13.6%
Marketing and Advertising
10.2%
Internet
5.1%
Human Resources
4.0%
Other
25.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Most Helpful Critical Review
Most Helpful Critical Review
Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

 
Mixpanel
Most Helpful Favorable Review
Erich R.
Administrator in Internet

We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient.

Most Helpful Critical Review
Dominic B.
User in Information Technology and Services

MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers.

Pendo
Most Helpful Favorable Review
Allie J.
User

Pendo allows you to track customer visits and clicks on page elements, pages, or a set of pages. It's been very helpful to find out if customers are following the intended journey, and if not, where they are going astray. This has allowed my team to...

Most Helpful Critical Review
User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

Screenshots

 
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Videos

 

Mixpanel is helping the world learn from its data by translating user behavior into actionable knowledge. As the leading user analytics platform, Mixpanel tracks interactions to surface information that provides valuable insights which enable businesses to make smarter decisions, break down knowledge silos and drive data-informed innovation.

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

Mixpanel

Mixpanel is helping the world learn from its data by translating user behavior into actionable knowledge. As the leading user analytics platform, Mixpanel tracks interactions to surface information that provides valuable insights which enable businesses to make smarter decisions, break down knowledge silos and drive data-informed innovation.

Pendo

Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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