What do you like best about Patch My PC?
I'm currently a technology specialist for a Minnesota school district. My days are spent wrangling around 2,000 Windows devices with SCCM and patching—basically, herding digital cats, holding them down, and applying software patches.
About 60% of my time felt like a Groundhog Day loop of downloading, configuring, and building software update packages for SCCM. We were churning out browser packages like a factory gone wild, sometimes 5-6 times a month! I swear I started dreaming (nightmares) of browser update e-mails.
Then, a peer from another district, clearly sensing my impending digital burnout, swooped in like Obi-Wan Kenobi. He whispered, 'Come here, Young Jedi... You should be using the Force...'
And that 'Force'? Patch My PC. Turns out, I didn't need a lightsaber, just a better patching solution.
From my desperate plea for more information using their website contact form, Patch My PC responded with the speed of a caffeine-fueled squirrel.
I had an engineer on the line for a demo faster than you can say 'software update.' Honestly, I was stunned. Not only did it all click into place like a perfect puzzle, but getting it up and running? Easier than finding free coffee in the breakroom. Color me impressed...and slightly ashamed I hadn't found them sooner.
Alright, let's talk brass tacks. The Patch My PC pricing? Shockingly reasonable! We went with the Premium, with the bells and whistles of Advanced Insights. Plus, they didn't treat us educational folks like “odd ducks”. Major win.
So, we got the green light from the bean counters, and boom—online meeting with the Patch My PC wizards. Two hours later, we were up and running. Seriously, two hours! I was expecting a two week-long IT odyssey, but nope. We were patching that afternoon.
My favorite bit? This little 'database barrel' icon in the Updates tab. Click it, and it's like Patch My PC goes fishing in our SCCM database, pulls out all our apps, and presents them on a silver platter. Sort by 'Count', pick what you want updated, and bam! Done. It’s almost too easy; I felt slightly cheated out of a good IT struggle.
But wait, there's more! Go to the Configuration Manager tab, browse by vendor, and... they build the packages for you! No more all-day wrestling with manual packaging, trying to figure out command line switches and how to wrap executables. I'm pretty sure I heard angels sing the first time I used that feature. I've reclaimed so many hours, I might actually have time to remember what sunlight feels like.
Seriously though, all humor aside… Patch My PC has significantly improved my work-life balance. Patching? Used to be a dreaded nightmare. Now? I mostly just watch it work its magic. We axed almost 9,000 digital baddies in a blink, just a few short months after implementation. – try doing that manually. Support is swift and responsive. Just want Patch My PC to do an Environment Review to check your implementation or check your settings? Book a session, and you will have an engineer at a time of your choosing.
Seriously, Patch My PC is sooooo good, I practically need a megaphone to tell everyone. My technology peers from other districts probably think I've joined a patching cult. I guess I have... and I am good with that... We are thrilled, bordering on ecstatic. We just renewed for another three years!
Thank you again for all this tool does for us! Review collected by and hosted on G2.com.