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ManageEngine Patch Manager Plus Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

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ManageEngine Patch Manager Plus Reviews (188)

Reviews

ManageEngine Patch Manager Plus Reviews (188)

4.5
188 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and automated patching capabilities of ManageEngine Patch Manager Plus, highlighting its effectiveness in managing updates across multiple operating systems. The intuitive interface and quick customer support enhance the overall experience, although some users note that the interface can feel outdated at times.

Pros & Cons

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Ajay B.
AB
System Admin
Small-Business (50 or fewer emp.)
"Essential Security Tool with Room for Improvement"
What do you like best about ManageEngine Patch Manager Plus?

It automatically Scan Systems, detects Missing Patches and deploying Updates, reducing Manual effort and saving time. You can deploy Patches on Multiple endpoints (Servers, Laptop, Desktop) for Single Console and Simplified Management. It handles Updates not just for Operating System but also hundreds of third-Party apps Like Adobe, Java, browsers etc... Admin can schedule Update based on the business needs, ensuring minimum disruption to the users. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Setting up deployment Policies, reboot settings and reporting require times and expertise especially for new User. Sometimes Patches are failed to install, and tool doesn't always provide the clear message. making troubleshooting difficulties. The console can be a bit complex and busy specially for beginners trying to navigate and manage task. Review collected by and hosted on G2.com.

SC
Cyber Security Analyst
Enterprise (> 1000 emp.)
"Seamless End-to-End Patching with Great Automation"
What do you like best about ManageEngine Patch Manager Plus?

I like the end-to-end automation in ManageEngine Patch Manager Plus for managing patch and vulnerability status. It reliably patches third-party applications and schedules deployments while providing statistics on failure and success rates. The solution helps by automatically detecting missing patches across endpoints without the need for manual inventories. It centrally manages patches for widely-used applications and deploys tested, vendor-validated updates consistently. I also appreciate the ability to deploy patching on a predefined time frame, allowing for patch testing in safe environments and supporting reboots, user notifications, and phased deployments. Additionally, I enjoy the real-time dashboards that provide visibility and tracking of patch compliance, success, failure, and pending patch counts. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus requires manual verification to confirm whether a patch fully remediates a CVE or not. Require additional details for patch failures to analyze the cause of failure, so improving granular insights would be helpful. Clear reporting on patch installed and reboot pending is needed. There should be more details on why a patch has failed, instead of general statuses there should be precise information. Distinguish between environmental failures or technical failures. Review collected by and hosted on G2.com.

GC
Oficial de Seguridad Tecnologica
Mid-Market (51-1000 emp.)
"Effortless Patching Automation with Outstanding Support"
What do you like best about ManageEngine Patch Manager Plus?

It helps us automate patching tasks outside of business hours on Windows and Linux systems. It makes it easy to keep our systems up to date. The support is efficient and fast.We find it to be a very efficient and useful tool Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

When we need to uninstall a patch and ManageEngine doesn't support it, we have to resort to other uninstallation methods when we could easily do it from the ManageEngine administration console, and it's tedious to explain to users that we need to perform the uninstallation manually. Review collected by and hosted on G2.com.

AH
IT Manager
Utilities
Mid-Market (51-1000 emp.)
"Reliable Patching Automation with an Easy-to-Use Console"
What do you like best about ManageEngine Patch Manager Plus?

Good OS and 3rd party patching capability. Reliable patching automation.

Easy to use console Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Reporting is quite basic and no option to create custom reports based on our needs.

Support has been hit and miss, the support agents seem keen but it seems to take a lot of back and forth to progress an issue. Review collected by and hosted on G2.com.

KL
Assistant IT Manager
Mid-Market (51-1000 emp.)
"Easy Setup Great Results"
What do you like best about ManageEngine Patch Manager Plus?

The best part about the Patch Manager Plus is that there are clear guides on how to set it up and how to use the software, upgrades are a breeze to the software itself and the documentation and step by step instructions are super clear. Should you need support the team has multiple channels of communication and are quick and informative and work to get you taken care of.

We haven't found much software that has not been able to be updated by this software and it continues to keep that software updated, so after you find everything it is so easy to integrate into everything and then you just set it and forget it! Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Honestly the most disliked part isn't really Patch manager plus is more with the vendors just because there is so much software out there its a little overwhelming at first to figure out what software you are wanting to manage this way, but after that it is smooth sailing with Patch Manager Plus!! Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Small-Business (50 or fewer emp.)
"Effortless Patch Management with Seamless Implementation"
What do you like best about ManageEngine Patch Manager Plus?

ManageEngine Patch Manager Plus gives us an easy to view and manage portal into a number of our servers to ensure they are fully patched and functioning correctly. It was easy to implement and worked out of the box. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

We find the interface of the application as a whole a little outdated and somewhat awkward to use and find functions. There would be some improvement here to make the experience and use better. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market (51-1000 emp.)
"Effortless Patch Deployment for Large Fleets"
What do you like best about ManageEngine Patch Manager Plus?

It makes it easy to deploy patches to our fleet of 450+ machines. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

When patches fail to install, it doesn't always give very detailed information as to why it failed. Review collected by and hosted on G2.com.

RV
IT and Sales Coordinator
Mid-Market (51-1000 emp.)
"You won't be Disappointed"
What do you like best about ManageEngine Patch Manager Plus?

It does the updating for you automatically and without issues. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

The interface is a bit overwhelming, but you'll get used to it. Review collected by and hosted on G2.com.

MH
IT Support Consultant
Mid-Market (51-1000 emp.)
"Fantastic Product with amazing features and capabilities"
What do you like best about ManageEngine Patch Manager Plus?

Patch Manager Plus is a fantastic tool for centralised path management, and in one of the best available in the market.

Windows, Mac, and Linux Operating Systems plus an ever growing list of Third Party app are supported, and includes several options for automation and reporting. Integration with Active Directory, SAML and third party vulnerability scanners like Rapid7 iVM and Tenable are also supported, and implementation is a a breeze. Customer Support is also available voa email and Live Chat, where support consulatant are very helpful. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

Support for BIOS patches is currently limited to Dell devices. However, support for other vendors like HP and Lenovo areon the product roadmap. Reporting options such as filtering and vertain metrics like 'Average time to patch' are also limited, however these are also a work in progress on the product roadmap. Custom query can also be requested via Customer support. Review collected by and hosted on G2.com.

Karim G.
KG
Head of IT Division
Mid-Market (51-1000 emp.)
"Powerful Patch Management Cloud"
What do you like best about ManageEngine Patch Manager Plus?

User friendly interface, Simple agent deployment, easy Patch job creation and automation. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Patch Manager Plus?

There is some failed patch jobs which we cant find reason. Review collected by and hosted on G2.com.

Questions about ManageEngine Patch Manager Plus? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
Last activity about 2 years ago

What is Patch Manager Plus?

GU
Guest User
Last activity over 2 years ago

What benefits does patch management?

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

9%

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