--- title: Patch My PC Reviews meta_title: 'Patch My PC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 735 reviews by the users' company size, role or industry to find out how Patch My PC works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 735 scale: '5' date_modified: '2026-07-07' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Patch My PC Reviews **Vendor:** Patch My PC **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 735 ## About Patch My PC Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you're managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable. ## Patch My PC Pros & Cons **What users like:** - Users highlight the **exceptional support and ease of use** in Patch My PC for deployment and patch management. (44 reviews) - Users value the **quick and active customer support** from Patch My PC, enhancing their overall experience and implementation. (33 reviews) - Users find **easy deployment** with Patch My PC, streamlining app management for their IT teams effortlessly. (29 reviews) - Users appreciate the **time-saving automation** features of Patch My PC, significantly streamlining application management and updates. (27 reviews) - Users highlight the **ease of use** in Patch My PC, making updates and deployments effortless with just a few clicks. (26 reviews) - Reliability (20 reviews) - Users find the **easy setup** of Patch My PC invaluable, streamlining their software management and enhancing security effortlessly. (19 reviews) - Automation (18 reviews) - Features (14 reviews) - Integrations (13 reviews) **What users dislike:** - Users feel the **selection of applications is lacking** , wishing for more options to enhance functionality and efficiency. (18 reviews) - Users express a desire for **better cloud support** , noting limitations in features and accessibility across plans. (5 reviews) - Users find the **update issues** in Patch My PC frustrating, as some software requires manual updates. (5 reviews) - Users find the **app catalog and interface lacking** and desire faster updates and more options for custom apps. (4 reviews) - Users face **access issues** due to limited app availability and manual downloads for gated applications. (3 reviews) - Users experience **insufficient information** in Patch My PC, leading to challenges in resolving issues effectively. (3 reviews) - Users are concerned about the lack of **Mac OS support** in Patch My PC, which limits its accessibility. (3 reviews) - Poor Documentation (3 reviews) - Poor Reporting (3 reviews) - Installation Issues (2 reviews) ## Patch My PC Reviews ### 1. It's been great being able to manage 3rd Party Applications and reduce attack surface **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Patch My PC?** The GUI is simple and intuitive. Easy to follow **What do you dislike about Patch My PC?** Create quick technical docs for starters **What problems is Patch My PC solving and how is that benefiting you?** Vulnerability Management and reducing our application attack surface. **Official Response from Justin Chalfant:** > Thanks for the review. Great to hear the simple and intuitive UI has made managing third party apps easier and helped reduce your attack surface. That’s exactly the kind of outcome we’re focused on. Appreciate the feedback on technical docs. We’ve got a lot of in-depth documentation already at https://docs.patchmypc.com, but we hear you on the need for quicker starter guides. That’s something we’ll look into improving to make onboarding even smoother. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 2. A huge Timesaver **Rating:** 4.5/5.0 stars **Reviewed by:** Andreas Z. | Product Expert IAM, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2024 **What do you like best about Patch My PC?** PatchMyPC is a huge timersaver, it has most of the applications which we need to rollout to all our devices. PatchmyPC helps us the update the Applications on the same day the update comes out, without any active work needed which has a huge security benefit. Setup of new applications is only a few minutes work, which enabled us to offer our users more applications for there devices. **What do you dislike about Patch My PC?** The only feature im personaly missing, is the posibility to setup update rings for applications. So that if a new version comes out, fist a specific group of users becomes the update while everybody else gets the old versions until 2 weeks later when everybody then gets the new update. **What problems is Patch My PC solving and how is that benefiting you?** PatchMyPC updates our software automatically for our Environment, which saves us a lot of time we would otherwise spend to get software updates deployed to our users. **Official Response from Justin Chalfant:** > Hi Andreas, Thank you for your detailed review and for sharing how Patch My PC has been a significant time-saver for your organization. We're thrilled to hear that our tool enables you to quickly roll out and update the necessary applications across all devices, enhancing your security by keeping software up-to-date without manual intervention. Regarding your interest in setting up update rings for applications, while we don’t currently offer explicit 'update rings,' you can achieve a staged rollout by using the 'Manage Assignments' feature. This allows you to create multiple assignments to different groups with different deadlines, effectively managing a phased update schedule. You can learn more about how to set this up here: https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications#ManageAssignments. Your input is invaluable as we continue to evolve our services to meet the needs of our clients like you. We're glad that Patch My PC is effectively reducing the time and effort required to manage software updates in your environment. Thank you again for choosing Patch My PC. We look forward to continuing to support your operations and are excited about bringing you more features that will further streamline your processes. - Justin Chalfant ### 3. Patch My PC has improved our security and taken the load off our IT team. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Patch My PC?** Patch My PC vastly reduces the time taken to deploy new apps, and completely removes the need to worry about updates. Our onboarding process was fast and easy, and support has been easy to reach and extremely helpful. **What do you dislike about Patch My PC?** The only downside of Patch My PC so far is that it relies on application names in requirement scripts, which has caused a few issues with keeping apps updated. e.g. 'Firefox' will not be updated unless it's named 'Mozilla Firefox' in the registry. **What problems is Patch My PC solving and how is that benefiting you?** We spent hours each week packaging apps, following blogs and tech news sites to monitor any CVE's that would affect our apps. Patch My PC has completely removed this from our weekly workload. **Official Response from Justin Chalfant:** > Thank you for your review! We’re happy to hear that Patch My PC has helped streamline your app deployment process and improved your team’s security posture. It’s great to know that onboarding was smooth and that our support team has been responsive and helpful. If you ever experience issues with detection, we're always here to help. Feel free to reach out, and our team will be glad to assist. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 4. Versatile and powerful product **Rating:** 4.5/5.0 stars **Reviewed by:** David C. | Supervisor, Service Delivery, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2025 **What do you like best about Patch My PC?** The interaction with Intune is by far the best part for my organization **What do you dislike about Patch My PC?** Custom application must be kept up to date manually **What problems is Patch My PC solving and how is that benefiting you?** Application rollout and patch management **Official Response from Justin Chalfant:** > Thanks for the review, David. Awesome to hear the Intune integration has been a strong fit for your organization. That’s a core focus for us, so it’s great to see it delivering real value. You’re right about custom apps needing manual updates today. We’re exploring ways to streamline that experience over time while still giving customers the flexibility they need. Feedback like this helps guide what we improve next. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 5. Very well **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** The application is easy to use with a well-designed user interface. The guides and support are excellent, making integration and daily use straightforward. PMPC allows for the automation of patch management, significantly reducing the time spent on manual updates. This enables IT teams to focus on more strategic tasks. These guys supports a wide range of software, covering most business needs. It includes customization options to manage conflicting process behaviors and create custom applications. The cloud version is very easy to setup, in a straightforward manner. **What do you dislike about Patch My PC?** Support for MacOS is still limited. The cloud version is very nice but lacking features compared to on-premise publisher. **What problems is Patch My PC solving and how is that benefiting you?** Packaging products updates automatically. **Official Response from Justin Chalfant:** > Thank you for the positive feedback! We’re glad to hear that Patch My PC’s user interface, guides, and support have made your integration and daily use smooth and efficient. It’s great to know that automation through Patch My PC has freed up your team’s time for more strategic tasks. We appreciate your feedback on MacOS support and feature parity between the cloud and on-premise versions. We're actively working on both fronts. For Mac support updates, you can follow our progress here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3153, and for cloud feature updates, see our feature comparison here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 6. Great for managing Intune applications & updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Patch My PC?** PatchMyPC was very easy to implement and hit the ground running. We use Intune exclusively and PMPC makes the process of getting updated applications into your Intune environment as easy as clicking a few boxes and choosing groups. Their knowledge base is also very good and has answered all of my questions so far. Lastly our demo experience was excellent - the PMPC engineer was very knowledgeable, didn't try to upsell us, and showed us exactly what we had asked for. **What do you dislike about Patch My PC?** My only complaint is that the reporting options for an Intune only installation are lacking compared to if you use Config Manager. Your only option is a Power BI template which requires you to manually export data from the Publisher program. I believe they are working on proper Intune reporting though and I hope that comes out soon! **What problems is Patch My PC solving and how is that benefiting you?** Keeping our installed programs up to date without requiring an employee to manually update our apps in Intune. This is saving us countless hours of work, letting us focus on other projects. **Official Response from Justin Chalfant:** > Thank you for the great review. We're glad to hear that Patch My PC has made managing your Intune applications and updates easier and that the implementation process was smooth. It's also good to know our knowledge base has been helpful, and your demo experience was positive. We appreciate your feedback regarding the reporting options for an Intune-only setup. We're actively working on bringing our Advanced Insights solution, which we currently have for ConfigMgr, to Intune. To receive status updates, please vote up this UserVoice idea: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3450, and you will receive email notifications. If you have any other suggestions or need further assistance, please feel free to reach out. You can also share your ideas on our UserVoice at https://ideas.patchmypc.com/. We're always here to help and improve our services. Thank you once again for being a valued part of the Patch My PC community. - Justin Chalfant ### 7. Efficiency and accuracy - loved by the team **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Board Trustee, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Patch My PC?** The product does many simple things well. It takes the pressure off the team who can focus on higher value tasks, whlst they know everything is in hand **What do you dislike about Patch My PC?** Nothing. From procurement through implementation and operation the project has been a sucess. **What problems is Patch My PC solving and how is that benefiting you?** complex and time consuming task of managing patching of a large fleet with a significant SW portfolio **Official Response from Caitlan Nguyen:** > Thank you for your review, Mark! We're thrilled to hear that Patch My PC has helped your team stay efficient and focus on higher-value tasks. It’s great to know the entire process—from procurement to daily use—has been a success. We appreciate your support! ### 8. A wonderful way to save time! **Rating:** 4.5/5.0 stars **Reviewed by:** Alexander N. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Patch My PC?** We are in the midst of slowly moving from on prem sccm domain joined to cloud only Entra joined machines for management, and this tool is great! I find the ability to easily have parity between my intune Company Portal offerings and my SCCM Software Center to be extra valuable. **What do you dislike about Patch My PC?** The only downsides I could say are that some pieces of software are not available , but that's only a matter of time versus not happening at all. No real complaints or dislikes here! *as an aside, Management Insights integration into Intune when? Asking nicely! **What problems is Patch My PC solving and how is that benefiting you?** Having to spend time packing apps and app updates TWICE (once for on-prem and once for cloud) can be very time consuming when every app can have different parameters and requirements for proper deployment. This cuts down about 90% of the manual apps that I would have had to do. **Official Response from Natalie Diller:** > Thank you for the positive review! We will take your feedback on Management Insights integration into Intune to our Engineering team. We appreciate your support for our product and our team; thank you for choosing us for your third-party patching needs! ### 9. It's a no-brainer. Use this product. **Rating:** 5.0/5.0 stars **Reviewed by:** Alex R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2024 **What do you like best about Patch My PC?** The easy answer here is that their product works, and it doesn't try to do too much. It uses API connections to Intune to assist with application deployment and auto-patching. That's it. It doesn't require agents, or try to manage other areas of your business. Adding on to this is their documentation and support infrastructure. If they don't have an app you want? Request that they add it. I'm yet to come across one that isn't at least in their development pipeline. I simply add my vote and keep an eye on their development status. Not sure how to configure the application? Read their extremely comprehensive documentation. Still stuck? Ask their team for help, who always seem to get back to me within the same business day despite being on opposite ends of the globe. I'm seriously struggling to find fault in this product. Even my colleagues are questioning why we didn't just set it up in our business earlier. It was a breeze to set up, it automatically patches ALL our applications and notifies us which ones, and it integrates with Intune seamlessly. I'd say we use it every day, but the truth is that it just does what it needs to do every day, without a thought or a click from me. **What do you dislike about Patch My PC?** I love the cloud.Where possible I'd like to not have an on-premise server hosting anything. It would be great if PatchMyPC was a web-based platform. Although with what I have seen from their "custom apps" web portal, I have a feeling this is already on the cards! **What problems is Patch My PC solving and how is that benefiting you?** "Available" installations in Intune do not allow for easy auto-updating unless you dive into the land of custom registry keys and detection scripts. With your product, all commonly used applications (even those that naughty users have decided to install from outside company portal) are automatically updated thanks to the packaged installers and crazy detection scripts that your in-house powershell wizard has conjured. **Official Response from Justin Chalfant:** > Hi Alex, Thank you for such an enthusiastic review! We're thrilled to hear how effectively Patch My PC has integrated with your operations, automating the deployment and patching of applications seamlessly with Intune. Your recognition of our documentation and support infrastructure means a lot to us. We understand your preference for a cloud-based solution. You’ll be pleased to know that our SaaS product for Intune, which launched to general availability on July 11, 2024, is designed to address exactly that, minimizing the need for on-premise servers and enhancing your ability to manage applications directly from the web. While Patch My PC Cloud doesn't have all the features available in the Publisher today, we are working hard to close those gaps in the coming months. It's great to hear that Patch My PC is simplifying your application management and ensuring that all installations, even those not initially deployed through your company portal, are consistently updated. This automation not only saves time but also enhances your system's security without additional effort from your team. Thanks again for choosing Patch My PC and for your support. We're excited to continue providing you with a service that so effectively meets your needs and look forward to bringing you more enhancements soon. - Justin Chalfant ### 10. PMyPC and packaging **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Patch My PC?** Taking care of apps updates, saves us time packaging doing it only once during initial app setup. **What do you dislike about Patch My PC?** Some apps that we used are not yet supported and few icons looked terrible :) **What problems is Patch My PC solving and how is that benefiting you?** No more packaging again and again for updates and security patches. **Official Response from Justin Chalfant:** > Thanks for the review. Glad to hear Patch My PC is saving your team time by handling the ongoing updates and letting you avoid repackaging apps over and over. That’s a big win. Totally get the frustration with missing apps and a few rough-looking icons. If you have examples of icons that didn’t look right, feel free to open a support case at https://patchmypc.com/technical-support so we can take a look and get those cleaned up. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 11. Great experience. Simple and effective. **Rating:** 5.0/5.0 stars **Reviewed by:** Jake G. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Patch My PC?** 3rd-party App Deployments via Intune with Automatic Updates via PMP Cloud **What do you dislike about Patch My PC?** Would like to see more Industry specific Apps: CPA/Accounting CAD/Engineering **What problems is Patch My PC solving and how is that benefiting you?** Automatic Updates of 3rd Party Apps Deployment of 3rd-party Apps via Intune **Official Response from Justin Chalfant:** > Thanks for the review, Jake. Glad to hear the cloud platform is making Intune deployments and automatic updates smooth and hands-off. That’s exactly what we’re aiming to deliver. Appreciate you calling out the need for more industry-specific apps like CPA and CAD tools. We’re always looking to expand the catalog and would love for you to submit or vote on specific app requests at https://ideas.patchmypc.com so we can prioritize what matters most to you. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 12. Makes like so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Tim S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Patch My PC?** This product takes the work of publishing 3rd party software to Intune and patching 3rd party products so much easier. We had struggled to keep everything updated, but this one, easy-to-use, product just took care of it for us. We had hesitated in the past to find 3rd party products to do this in the past due to cost and complexity, but this was much cheaper than we imagined and very easy to get setup with help from Patchmypc. It snaps right into Intune so that we can patch all workstations on a weekly basis. **What do you dislike about Patch My PC?** I don't like that you need an on-prem server for an Intune only deployment, but support assured me there was a solution coming very soon, so excited to see how that works. **What problems is Patch My PC solving and how is that benefiting you?** We needed a product to patch 3rd party products when moving to Intune workstation management. **Official Response from Natalie Diller:** > Thank you for the positive review. We are very close to a full solution for no longer needing that on-prem server, so stay tuned. We appreciate your support for our product and our team. Thank you for choosing us for your third-party patching needs! ### 13. The Product to Outdue **Rating:** 5.0/5.0 stars **Reviewed by:** Carmichael G. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Patch My PC?** When it comes to products that handle the tedious but incredibly important job of application building this is definitly the product to breat. We can easily add new apps with a few buttons clicks, SCCM and Intune integration, even allowing custimization to the application building process. It's a gold mine and I couldn't see our current fully updated Software Library without it. **What do you dislike about Patch My PC?** Specifically for applications, please be careful with the "retain X number of versions." We normally keep two, but if you lower that number it doesn't always clean up the older version of application, meaning you'll have to manually go in and delete files and SCCm references. **What problems is Patch My PC solving and how is that benefiting you?** We need a lot of application built and continiously updated. It was incredible tedious and we didn't have a dedicated person for the job. Patch MyPc is like hiring someone to do the job of a team. **Official Response from Natalie Diller:** > We appreciate the positive feedback. It's great hearing we're taking the load off of hiring an entire team to do what we can do behind the scenes. We'll take your feedback on retaining the number of versions to our Engineering team; we appreciate you sharing that with us. Thank you for your support! ### 14. Great product and easy to roll out to production. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 24, 2024 **What do you like best about Patch My PC?** I was pleasantly surprised how easy PMPC was to set up and roll out. Our org had reviewed several tools for 3rd party patching, but we kept comping back to patch my PC because it was the easiest to configure and worked so well with Microsoft Intune. We had great meetings with Justin (founder/CEO) and the support staff and they we're excellent at answering all of our questions. We're still new to the platform, but it has been easy to learn and will frequently be used to patch our environment. **What do you dislike about Patch My PC?** Not really a complaint, but I am excited to see what innovations come with the future of PatchMyPC cloud. The current model is somewhat restricted when it comes to how many people can be simultaneously using the app. Cloud PMPC is pretty new, but looks really cool so far. **What problems is Patch My PC solving and how is that benefiting you?** We had a need to address 3rd party patching in our org and PMPC fulfilled all of our goals. **Official Response from Caitlan Nguyen:** > We're glad to hear that Patch My PC has fulfilled your organization's need for 3rd party patching. We're committed to providing a solution that meets your goals and are pleased to hear about the benefits it's bringing to your environment! ### 15. Patch My PC: The ultimate 3rd party patching solution. A must have in the tool belt. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Patch My PC?** Patch My PC is a game-changer for achieving robust patching compliance. It automatically keeps your systems up-to-date with the latest security patches, eliminating the hassle of manual updates. And when a patch is missed, their responsive support team quickly jumps in to ensure your systems are protected, making it a nearly "set-it-and-forget-it" solution for peace of mind. We've automated our ADR to run every night and love it. We have notifications configured so we know of issues. Getting this all set to work with our configuration manager environment has been simple to implement and maintain. **What do you dislike about Patch My PC?** I honestly can't think of any real downsides to Patch My PC. The platform is so intuitive and effective that it has eliminated my previous frustrations with software updates and security vulnerabilities. The only thing I'm looking forward to is the full implementation of PSADT, which I believe will improve an already exceptional solution. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC is tackling the critical challenge of keeping systems up-to-date with the latest security patches, something that's often overlooked or tedious to manage manually. It's virtually eliminated the risk of third-party vulnerabilities on my systems. Before using Patch My PC, I constantly worried about outdated software exposing my network to attacks. Now, thanks to the automatic updates and proactive patching, I have near-complete confidence that my systems are protected against the latest threats. It's a huge weight off my shoulders knowing that I'm not constantly playing catch-up with security updates. This peace of mind allows me to focus on other crucial tasks, knowing that my systems are well-defended. **Official Response from Justin Chalfant:** > Thank you for the fantastic review. We're thrilled to hear that Patch My PC has been a game-changer for your patching compliance and has made your system management more efficient. It's great to know our support team has been responsive and helpful, and that the automation features are working well for you. We appreciate your anticipation for the full implementation of PSADT. We do expect better PSADT integration starting with our custom apps feature in the future. Your feedback is invaluable as we strive to enhance our platform. If you have any further suggestions or need assistance, please feel free to reach out or share your ideas on our UserVoice at https://ideas.patchmypc.com/. We're always here to help and improve our services. - Justin Chalfant ### 16. The Admins Timesaver regarding Patching Applications **Rating:** 5.0/5.0 stars **Reviewed by:** Simon L. | Microsoft IT Administrator / Teamlead Microsoft Operations Team, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Patch My PC?** The easy handling and setup of the tool, but also the automated patching and reporting possibilities to connect/integrate it to teams to see what was patched in the last sync. Also it is very good that we can install it on an onprem server and control what we want to do and what not, but i guess the best feature ever is to give users pop ups so that the update never automatically closes an application, so i guess that is the best feature. **What do you dislike about Patch My PC?** Maybe there is still a bit room for custom applications, but this is regarding FortiClient and i know that many companies have problems with the Forti so this is not related to Patch My PC **What problems is Patch My PC solving and how is that benefiting you?** Very fast resolvings of public CVEs and obviously it is much more secure and trustworthy then patching manually on the local pc including dependency- or detection rules. **Official Response from Justin Chalfant:** > Thank you for your detailed review, Simon. We're happy to hear that Patch My PC has been a timesaver for your team, especially with its easy handling, automated patching, and reporting capabilities. It's great to know that the integration with Teams and the on-premises installation options have been beneficial for your operations. We're glad you find the user pop-ups helpful in preventing updates from closing applications unexpectedly. Regarding your mention of custom applications, we're excited to share that we recently went GA with our new custom applications feature. This feature allows for more flexibility in managing applications like FortiClient and others that may not be in our standard catalog. We're continuing to make improvements and appreciate any feedback you have as we enhance this offering. If you have specific needs or suggestions, please don't hesitate to reach out to our support team. We're here to support you and ensure you have the best experience possible. ### 17. Great product to improve IT operations and increase security posture **Rating:** 5.0/5.0 stars **Reviewed by:** Joel H. | Senior Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Patch My PC?** I love the automatic deployment of new software applications without our small team having to review them and watch out for them so that we push them out ourselves. The ability to query our systems to also see what is out there is pivotal. We are patching software that we did not even know users utilized. I have also recently been introduced to Advanced Insights from the PatchMyPC Power Hour. This is a great overview of how our infrastructure is being patched. **What do you dislike about Patch My PC?** I have not found something yet that I dislike about the product. **What problems is Patch My PC solving and how is that benefiting you?** PatchMyPC has been able to increase our security posture the day it was installed by allowing us to query our systems and push patches out seamlessly to our endpoints through Intune. **Official Response from Justin Chalfant:** > Hi Joel, Thanks for the great review! We're glad to hear that the automatic deployment and system querying features of Patch My PC are streamlining your operations and enhancing your security posture. It's fantastic that Advanced Insights is providing valuable insights into your infrastructure's patching status. We appreciate your positive feedback and are committed to continuously improving our services to meet your needs. Thanks for choosing Patch My PC. We look forward to supporting your IT operations further. - Justin Chalfant ### 18. Determined Support Organization, always ready to evolve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2024 **What do you like best about Patch My PC?** Patch My PC has been absolutely wonderful to deal wtih. Not only do they have a wonderfully scripted solution to patching, they are very receptive to feedback and strive to make quality changes. They also support the community they serve by constantly being "out there" at events and engaging with even the smallest question. I'd be hard pressed to find a more open company. **What do you dislike about Patch My PC?** In the "old format," at least, it was hard to discern where and how the sync was being handled from the Publisher app to Intune, at times. Most of the time, it was spot on. I'm hoping the new Cloud version remedies that, since it uses new code. **What problems is Patch My PC solving and how is that benefiting you?** I don't have to worry about version upkeep and updates. It's just done for me, and done well. **Official Response from Natalie Diller:** > Thank you so much for your positive feedback! We're excited about all that's to come with improvements on the Cloud version and we hope you like what you see as we roll those out. We appreciate your support! ### 19. Working exactly as expected **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Patch My PC?** Frees up my time to focus on value add activities. Had great support in setting up the product to get the most out of it. **What do you dislike about Patch My PC?** Can't think of any downsides ti using Patch My PC **What problems is Patch My PC solving and how is that benefiting you?** It is patching products that we do not have time to keep creating packages for. **Official Response from Caitlan Nguyen:** > Thank you for your review! We're happy to hear that Patch My PC is freeing up your time for more valuable tasks and that our support team helped you get the most out of the product. Glad it’s working just as expected—thanks for being a Patch My PC customer! ### 20. PatchMyPC is a Gamechanger! **Rating:** 5.0/5.0 stars **Reviewed by:** Lee I. | District Technology Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Patch My PC?** Ease of use and the breath of the products that it can update. How easy it is to setup and connect both to SCCM and Intune as well. **What do you dislike about Patch My PC?** The only downside I can think of is some of the more advanced reporting features cost a bit more. **What problems is Patch My PC solving and how is that benefiting you?** Trying to keep Third Party products updated is a very difficult task on it's own. Patch My PC makes it possible for me (as the leader of a small IT department) to keep the majority of our Third Party products updated and makes it even easier with it's integration with Intune. **Official Response from Natalie Diller:** > We're happy to hear we've been a gamechanger in your org's environment. Thank you for choosing us for your third-party patching needs! ### 21. PatchMyPC Review **Rating:** 4.5/5.0 stars **Reviewed by:** Eugene M. | Systems Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Patch My PC?** It's easy to install and integrate with MCM. Customer support is good and lots of good documentation. **What do you dislike about Patch My PC?** A little confusing what all of the options and settings mean and do so there's a big learning curve. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC gives us an easy way to control third party application version we use and patching. It makes it easy to deploy up to date applications in our OSD task sequence with little to no management need from us. Also It has applications that we use for deployment to users. **Official Response from Natalie Diller:** > Thank you for your feedback, Eugene! We understand that the options and settings can be overwhelming at first, and we're continuously working to improve the user experience and provide clearer explanations for our features. Don't hesitate to set up a call with our Engineering team; they'll be happy to help you overcome the learning curve and save you more time! ### 22. Great product for all of your third-party patching needs **Rating:** 4.5/5.0 stars **Reviewed by:** David M. | Advisory Committee on Cybersecurity for Executive Education, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Patch My PC?** The implementation of PatchMyPC was one of the easiest I have ever been part of. We originally planned on using it with InTune, but realized we'd have to use SCCM for a while, and the implementation engineer didn't miss a beat and helped us get it install and configured quickly. The software is super simple to use and does not have a complicated GUI and distribution process like their competitors do. The fact that it integrates directly into InTune and SCCM is a huge plus for us. **What do you dislike about Patch My PC?** No issues to speak of thus far. We have not had any issues since implementation, and the few questions we've had were quickly answered. I hope this continues. **What problems is Patch My PC solving and how is that benefiting you?** Security in today's world means ensuring every system you have is patched to help create the smallest attach surface as possible to malicious actors. The reputational risk of being breached would be extremely damaging to our firm, so tools such as PatchMyPC are integral to us. **Official Response from Justin Chalfant:** > Thank you, David, for your great review! We're glad to hear that setting up Patch My PC was easy and that our software works well with both InTune and SCCM. It's awesome that our support team could help you quickly when you needed to switch setups. We're happy to hear there haven't been any big issues, and that our team has been quick to answer your questions. Thanks for using Patch My PC to help keep your systems safe and secure! - Justin Chalfant ### 23. Enables automated application management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Patch My PC?** Very helpful to keep out apps up to date **What do you dislike about Patch My PC?** That the publisher can only be open by one user and that the cloud version is not feature parity yet **What problems is Patch My PC solving and how is that benefiting you?** Keeping apps up to date **Official Response from Justin Chalfant:** > Thanks for the review. Glad to hear Patch My PC is helping keep your apps up to date without the manual overhead. You’re right about the Publisher being single-user and the cloud version still working toward full feature parity. We’re actively working on both fronts. You can track what’s coming for the cloud platform here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 24. Patch My PC is an Easy to Implement Solution for Keeping Intune Deployed Apps Up to Date **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Patch My PC?** Patch My PC is easy and effective to implement. The onboarding process took less than an hour after which I was able to start creating deployments and updates for our Intune infrastructure. The list of natively supported apps is quite large but does not encompass all apps we were interested in deploying. That being said, the process of creating custom apps and updates is quite easy and really only adds one additional manual step to the process. **What do you dislike about Patch My PC?** I realize that each company is unique in their app deployment needs, but I would love to see more of the apps we need to manage added to the list of natively supported products. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC is allowing us to keep our Intune deployed apps up to date which is something that is quite difficult to do using the built in Microsoft tools. **Official Response from Justin Chalfant:** > Thank you for your review. We're happy to hear that Patch My PC has been easy and effective for you to implement, especially with the quick onboarding process. It's great to know that you've found the process of creating custom apps and updates straightforward, even when the native catalog doesn't cover all your needs. We appreciate your feedback about expanding the list of natively supported apps. We're continuously working to grow our catalog to meet the diverse needs of our customers. In the meantime, we're glad the custom apps feature is helping bridge the gap. You can see all the new apps we are adding to our public catalog on our public roadmap at https://patchmypc.com/roadmap. We're averaging around 50 new products per month. If you have specific apps you'd like to see added, please feel free to suggest them on our UserVoice platform at https://ideas.patchmypc.com/. Your input is valuable in helping us prioritize new additions. Thank you once again for being a valued Patch My PC customer. - Justin Chalfant ### 25. An Essential Tool for Seamless Software Management **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | ICT Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Patch My PC?** Since implementing, we are now rolling out updates near instantly. We also have visibility on when updates are rolled out so we can be more aware and prepared for updates. Updates which would have otherwise taken days to package and deploy are being deployed in hours from release, often overnight, and on the weekend, we would not have the resources to do this manually without a 24/7 internal service desk without much to do. **What do you dislike about Patch My PC?** no dislikes at this time to advise of in this area **What problems is Patch My PC solving and how is that benefiting you?** We are now fully up and running with Patch My PC. So all our applications are automatically being sent out, and our security vulnerabilities are down considerably. Additionally, we have closed a potential security risk as we aren't initially deploying old applications which then need to update before they can become secure, thus leaving a security hole while the device is first being set up. This also reduces the potential for issues to creep in the way that we were seeing with Papercut as new applications are up to date from the start and therefore not experiencing issue when updates don't go perfectly. **Official Response from Justin Chalfant:** > Hi Andrew, Thank you for your comprehensive review! We're delighted to hear that Patch My PC has significantly improved your update rollout process, providing near-instant updates and greater visibility on deployment. It's great to know that our tool has enabled your team to deploy updates efficiently, even outside of regular business hours, without the need for a 24/7 internal service desk. We're glad to hear that Patch My PC has helped reduce security vulnerabilities and streamline your application deployment process. Your feedback highlights the importance of timely and secure updates, and we're pleased that our product has been able to meet your needs. Thank you for choosing Patch My PC and for your high recommendation. We're committed to continuing to support your software management needs effectively. - Justin Chalfant ### 26. Making my job obselete **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Patch My PC?** Its just works. Almost nothing in IT just works, but PMPC does **What do you dislike about Patch My PC?** The UI is a bit ugly, looks like it was made in the early 2000's **What problems is Patch My PC solving and how is that benefiting you?** Dont have to continually repackage apps **Official Response from Justin Chalfant:** > Appreciate the review. Love hearing that Patch My PC just works. That's one of the best compliments we can get. Fair call on the UI. The Publisher has been around a while and definitely has an old-school look. That said, our new cloud UI for Intune is a total redesign and much more modern. We’re continuing to invest in making the overall experience cleaner and more intuitive. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 27. Excellent onboarding experience and reliable product. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | IT Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Patch My PC?** IT.JUST.WORKS! Too many products these days are half baked or seem to still be in beta when released, PatchMyPC integrated into SCCM smoothly and just took the stress out of patching all our different applications practically overnight. The ROI in the first year for us is around 200% minimum, it will help greatly with our migration from SCCM to InTune. During the purchasing phase the sales team were very responsive but not too pushy and supplied us with all the information security information we needed to get the product approved. Support were excellent during the onboarding and initial setup phase and were very flexible with us. **What do you dislike about Patch My PC?** There is very little to dislike, if I had to pick something, the interface is a little dated but it all works and you can find everything you need in sensible places. The InTune integration didn't work straight away and we needed some assitance from support to get it working but they took us through it step by step and we got the issues resolved. **What problems is Patch My PC solving and how is that benefiting you?** Mnaging the patching in SCCM manually was consuming a great deal of our security teams time and non-critical patches were getting left due to the volume of critical patches. PatchMyPC allowed us to get all our critical and non critical patching done with a huge return of time back to the team. **Official Response from Justin Chalfant:** > Hi Michael, Thank you for your detailed review! We're thrilled to hear that Patch My PC has provided a seamless integration with SCCM and significantly reduced the stress of patching various applications. It's fantastic to know that you've seen a 200% ROI in the first year and that our tool is aiding in your migration from SCCM to Intune. We appreciate your positive feedback about our sales and support teams during the purchasing and onboarding phases. We're committed to providing excellent support and a smooth user experience. We understand your feedback about the dated interface and initial Intune integration challenges. We're excited to share that our new cloud version, launched to general availability on July 11, 2024, features a modern cloud portal and addresses many of these concerns. We are still working to close some feature gaps between this cloud-based platform and our existing Publisher, and we are committed to enhancing functionality in the coming months. Thank you for choosing Patch My PC and for your high recommendation. We're here to continue supporting your patch management needs. - Justin Chalfant ### 28. An indispensable tool for managing my software updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2025 **What do you like best about Patch My PC?** I particularly appreciate the always up-to-date repository, which ensures access to the latest software versions without having to manually search for updates. It integrates easily with Intune. The customer support is also very responsive. **What do you dislike about Patch My PC?** I couldn't manage to set the notification in French. **What problems is Patch My PC solving and how is that benefiting you?** it greatly simplifies software updates **Official Response from Justin Chalfant:** > Thanks for the great feedback! Keeping the software catalog fresh and taking the manual work out of updates is exactly what we’re going for, so it’s awesome to hear that’s coming through. Appreciate you flagging the issue with notifications in French. You can actually set the language for notifications related to conflicting processes using this guide: https://patchmypc.com/kb/manage-conflicting-processes-when-updating. If that doesn’t cover your use case, we’re happy to dig in further. Thanks again for being a customer. Justin Chalfant, Founder and CEO ### 29. Time and Money Saver!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ali K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Patch My PC?** Patch My PC has an extensive catalog, superb integration with Intune, and a fantastic support team! You just check a few boxes of the apps you want to patch and within 2-3 minutes apps are in Intune. It is highly customizable yet still effortless to use. I am able to create automation for my app deployments. **What do you dislike about Patch My PC?** The documentation can have more examples on how to use certain functions. Lack certain basic features like icons or sync flexibility like "sync every two weeks". If you switch tabs you have scroll again to go back to which app you were on. if you accidentally uncheck an app and recheck it, it resets all the settings for that app. Assignment done on Intune does now show up in PMYPC, yet it has the rights and does to scan of Intune. i'd like to see these features but nothing major dislike. Oh yeah, we need MAC!!! support, that will be a major Win. **What problems is Patch My PC solving and how is that benefiting you?** Saving time of downloading, packaging, and testing. It helped standardize apps across the company with app versions and names. Patch My PC helped us handle CVEs very quickly and reduce our secure score on Defender portal. **Official Response from Justin Chalfant:** > Thank you, Ali, for your detailed feedback and kind words! We're really happy to hear that Patch My PC works well with Intune and that it's making a big difference for you. It's great to know our support team has been helpful and that you can set up app deployments so easily. We appreciate your suggestions for improving our documentation and adding features like more sync options and better navigation. We're also looking into how we can support Mac apps in the future. Thanks for helping us get better and for using Patch My PC to make your processes smoother and safer! - Justin Chalfant ### 30. Simplifying Application Management And Patching **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** September 13, 2024 **What do you like best about Patch My PC?** - Easy to deploy in existing enviroment. Easy and powerful UI in the on-prem publisher - Once deployed, patching runs automatically - A time real time saver - Good coverage of third party applications, also easy to identify the ones that exist in the enviroment - Excellent team, from demo to onboarding **What do you dislike about Patch My PC?** - Reporting from intune could be improved - I would like to see the device status ring report in the email reports sent from patch my pc. **What problems is Patch My PC solving and how is that benefiting you?** Patching all 3-rd party apps. Doing it manually is simply too time consuming. Deploying other apps as required by our buisness instead of paying antother provider to package them. **Official Response from Caitlan Nguyen:** > Thank you for sharing your positive experience with Patch My PC! We're thrilled to hear that our solution has been a time saver for you and has provided good coverage of third-party applications. We'll definitely take your feedback about the reporting and device status ring report into account for future enhancements. ### 31. Great software for automated updates **Rating:** 5.0/5.0 stars **Reviewed by:** Angel R. | System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Patch My PC?** What I like best is the automation aspect of patch my pc, you add in any applications and they are automatically updated. **What do you dislike about Patch My PC?** I'd like to see more available app options **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC is solving our secuirty issues when it comes to applications not being fully updated. **Official Response from Caitlan Nguyen:** > Thank you for the great review! We’re glad to hear that Patch My PC’s automation has helped keep your applications up to date and address security concerns. We appreciate your feedback on expanding our app options and encourage you to submit any requests on our User Voice page (link below). Our team is always working to grow the catalog! ### 32. Intune Publishing made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2024 **What do you like best about Patch My PC?** I dont have to dealw ith the horrible microsoft intune app packaging settings anymore, its all done from the patch my pc publisher. they keep the apps up to date so i dont have to! it is set and forget, we arent spending time every week constantly reviewing our applications. and their customer service is incredibly helpful. **What do you dislike about Patch My PC?** A cloud dashboard would be helpful so that the rest of the sysadmins could login and do things and not just me for now. **What problems is Patch My PC solving and how is that benefiting you?** Keeping our comapny portal in intune up to date. we were spending hours going through our app catalouge and keeping things current, this has eliminated that task completletly. **Official Response from Justin Chalfant:** > Thank you for your review. We're happy to hear that Patch My PC has made managing Intune app packaging so much easier and that it's saving you time by automating updates. It’s great that our customer service has been helpful as well! We appreciate your feedback about a cloud dashboard. We’ve launched a SaaS version with a modern cloud portal recently, which could be just what you’re looking for. You can learn more about it here: https://docs.patchmypc.com/patch-my-pc-cloud. Thanks again for being a valued Patch My PC customer. - Justin Chalfant ### 33. Makes life easier **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Patch My PC?** Well-designed, easy to use and integrate. Customer service is top-notch. **What do you dislike about Patch My PC?** Some of the terminology and technology can be a bit hard to grasp at first. **What problems is Patch My PC solving and how is that benefiting you?** It helps automate the mundane task of keeping 3rd party software up to date. **Official Response from Caitlan Nguyen:** > Thank you for your review! We're happy to hear that Patch My PC has been easy to use and has helped automate software updates for you. We appreciate your feedback on terminology. Feel free to reach out to our support team if you need anything! Thanks for being a Patch My PC customer! ### 34. Patch-My-PC has saved us hours of labor **Rating:** 5.0/5.0 stars **Reviewed by:** Logan A. | Senior Service Desk Technician, Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2024 **What do you like best about Patch My PC?** The catalog of prebuilt applications and updates together have saved our organization hours of tedious work. We were able to implement both the publishing tool and advanced insights quickly and efficiently with their stellar support team. **What do you dislike about Patch My PC?** There was a bit of a learning curve to get things setup and understand the ins and outs of the product, along with the need to understand configuration manager environment ahead of time. However the support team and VERY GOOD documentation helped us navigate this process. **What problems is Patch My PC solving and how is that benefiting you?** Taking the guess work out of building applications and applying updates in our environment. Having applications prebuilt and vetted to work has saved us so much time. **Official Response from Justin Chalfant:** > Thank you for your review, Logan. We're happy to hear that Patch My PC has saved your organization hours of work and that both the publishing tool and Advanced Insights were quick to implement with the help of our support team. We appreciate your feedback on the initial learning curve, and we’re glad that our documentation and support team were able to assist you through the process. We're here to support you as you continue using Patch My PC. - Justin Chalfant ### 35. Automation feature on Patch My PC **Rating:** 5.0/5.0 stars **Reviewed by:** Austin K. | Infrastructure Services Officer – Cloud Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2025 **What do you like best about Patch My PC?** The automated process where it can create apps automatically for existing apps and deploy **What do you dislike about Patch My PC?** Would be good if Patch My PC can patch drivers and BIOS. **What problems is Patch My PC solving and how is that benefiting you?** Solve the problem of patch management. The benefit is that it saves time from manually creating and deploying patches **Official Response from Justin Chalfant:** > Thanks for sharing your feedback, Austin! It’s great to hear that the automation features in Patch My PC have saved you time by simplifying patch management and deployment. We appreciate your suggestion regarding driver and BIOS patching. While we currently focus on third-party application patching, we are always exploring new ways to improve our offering. If you would like to submit or vote on this feature, you can visit our UserVoice at https://ideas.patchmypc.com/. We rely on customer feedback to guide our roadmap. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 36. Better UI for Intune **Rating:** 4.0/5.0 stars **Reviewed by:** Jim K. | IT Manager-infrastucture, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Patch My PC?** Pushing out updates/apps is a lot faster than just in intune. Found that it would take at least a couple of hours for app/updates to get pushed out. Easier to package several files together for deployment **What do you dislike about Patch My PC?** So far, no downsides. It wasn't able to push out one of our apps, but it was a hard one with no documentation on remote installation **What problems is Patch My PC solving and how is that benefiting you?** pushing out application updates **Official Response from Natalie Diller:** > Thank you for the positive review! We’re thrilled to hear that Patch My PC has sped up the process of pushing out updates and apps and that packaging multiple files for deployment has been made easier. We also appreciate your feedback on the app, which was challenging to push out. If you ever have issues like that in the future, please don't hesitate to reach out, and our team will be happy to help. We’re excited to keep supporting your app update needs; thank you for choosing us! ### 37. Very happy to have switched to Patch My PC **Rating:** 4.5/5.0 stars **Reviewed by:** F M. | Head of Digital Workplace, Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Patch My PC?** we've adopted this tool in place of one we'd been using for years. it's excellent. **What do you dislike about Patch My PC?** update pop-ups could perhaps do with being more modern **What problems is Patch My PC solving and how is that benefiting you?** better than the current laptop management tool we have (or had) **Official Response from Justin Chalfant:** > Thanks for your feedback! It’s great to hear that switching to Patch My PC has been a positive experience and that it’s working better for your environment than your previous solution. We appreciate your note about the update pop-ups. We’re actively working to modernize the update prompt for when apps are in use, and we’re excited to deliver improvements in that area soon. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 38. Best money ever spent! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy H. | Director, End User Platform Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Patch My PC?** I've used Patch My PC at multiple organizations throughout my career. Each time, we've seen an immediate ROI due to the time savings, security risk mitigation, and overall level of effort reduction surround ing application packaging, publishing, and maintenance. This tool makes it simple for anyone to be able to quickly and efficiently deliver applications to your user population. The PMPC support team are helpful, responsive, and always willing to demonstrate solutions to any questions we have. On top of all that, the setup is incredibly simple and takes minimal time to begin publishing apps to your environment. My team uses the tool every day and, well... it just works! **What do you dislike about Patch My PC?** Nothing! My only complaints are due to internal shortfalls based on the way my organization builds our reporting. For example, I would love to have the ability for the PMPC publisher to map the Developer and Owner fields in Intune, as this is a heavily used reporting mechanism in our environment. **What problems is Patch My PC solving and how is that benefiting you?** Time spent on manual app packaging/update efforts, vulnerability remediation, and most of all - peace of mind. I can sleep easy knowing that my team is not unknowingly exposing the organization to undue levels of risk, as the majority of our 3rd party applications are automatically updates with the latest patches. **Official Response from Justin Chalfant:** > Hey Jeremy, Thanks for sharing your experience with Patch My PC! It's fantastic to hear that our tool has consistently delivered immediate ROI and streamlined your application management processes across multiple organizations. We're thrilled to know that Patch My PC has made it simple for you to efficiently deliver applications to your user population, and we're glad to hear your positive feedback about our support team. We've taken note of your suggestion regarding mapping the Developer and Owner fields in Intune, and we've added it to our feature request. You can track the progress of this request and upvote it on our UserVoice platform here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-3981. You'll receive an email notification once we ship it. Thanks for choosing Patch My PC! - Justin Chalfant ### 39. Streamline Your Intune Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond V. | IT Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Patch My PC?** I appreciate that Intune eliminates the need for manual software management. PMPC takes care of everything for me. **What do you dislike about Patch My PC?** The settings UI can be streamlined to not be behind right clicks. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC solves the problem of keeping software updated across multiple devices. It saves time and reduces the risk of security vulnerabilities from outdated software. This ensures that all devices have the latest features and security patches without the need for manual intervention. For me, this means a more efficient workflow, improved security, and less time spent on maintenance tasks. **Official Response from Justin Chalfant:** > Thank you for your review, Raymond. We're happy to hear that Patch My PC has streamlined your Intune experience and eliminated the need for manual software management. It's great to know that our solution has saved you time and reduced security risks by keeping software updated across multiple devices. We appreciate your feedback regarding the settings UI. Streamlining the interface is an area we're always looking to improve, and your input helps us understand what changes would be most beneficial for our users. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Patch My PC. Thank you once again for being a valued part of the Patch My PC community. - Justin Chalfant ### 40. Does what we were looking for **Rating:** 5.0/5.0 stars **Reviewed by:** adam b. | Cloud technician, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Patch My PC?** We needed a way to easily handle multiple tenats application publishing and updating. And Patch my pc delivered **What do you dislike about Patch My PC?** I have yet to encounter any issues while using the software **What problems is Patch My PC solving and how is that benefiting you?** Updating multiple applications for multiple tenants **Official Response from Caitlan Nguyen:** > Thank you for taking the time to leave us a positive review, Adam! We’re glad to hear that Patch My PC is meeting your needs for managing multiple tenants and application updates. Thanks for being a PMPC customer! ### 41. Great Product, Awesome Support **Rating:** 5.0/5.0 stars **Reviewed by:** Andres A. | Windows Endpoint and Security Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Patch My PC?** Patch My PC's support has been exceptional, having their calendar available to schedule a video call quickly makes getting support smooth. I have also found it very helpful to have a list of pre-packaged programs, allowing me to find new applications that may be useful to my organization. **What do you dislike about Patch My PC?** I haven't found any faults with the software so far. Been a great experience. **What problems is Patch My PC solving and how is that benefiting you?** It helps speed up the process of deployment of new software updates and has software packaged that may be requested to be deployed. **Official Response from Justin Chalfant:** > Thank you for your review, Andres. We're happy to hear that you've had a great experience with Patch My PC, and that our support has been exceptional. It's great to know that the ability to schedule a video call quickly has made getting support smooth for you. We're also glad that the list of pre-packaged programs has been helpful in discovering new applications for your organization. It's always our goal to provide a wide range of options to meet your needs. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help and ensure you continue to have a positive experience with Patch My PC. Thank you once again for being a valued part of the Patch My PC community. - Justin Chalfant ### 42. If you aren't already using it, you should be **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Patch My PC?** PMPC has enabled me to keep up with all of those ancillary applications that every company uses, but no one actually "owns." The OS, Office, your EDR, probably your security software - someone in the organization understands and manages their upgrade cycle. But what about 7-Zip? Notpad++? PuTTY? And not only patching, but it will create and distribute the applications as they are updated. We used to have a quarterly packaging session where we'd go out and see what the current version of these ownerless apps was and replace what we had. No more are we deploying 90day old Google Chrome that then needs to upgrade after the first launch. **What do you dislike about Patch My PC?** The name. It is PMPC to me. I, personally, was skeptical after having seen the obviously consumer-centric ads for it. I had resistance to bringing in what people saw as a "Consumer" software into the enterprise. But, once we were past that, it has been nothing but useful. **What problems is Patch My PC solving and how is that benefiting you?** Patching the apps no one owns. Keeping the applications that everyone forgets up to date. **Official Response from Justin Chalfant:** > Thank you for your enthusiastic review of Patch My PC! It’s great to hear how our tool has empowered you to manage updates for those essential but often overlooked applications. Automating the patching and distribution process not only saves time but ensures that your systems are secure and up-to-date without the manual overhead. Regarding your initial concerns about our name, we understand the hesitation. Patch My PC started with our free home updater, which continues to help millions of consumer users keep their computers secure. While this origin might seem more consumer-focused, we're proud of our roots and the broad utility our solutions provide. This foundation has enabled us to develop robust enterprise-grade tools that deliver real value across organizational scales. We appreciate your feedback and are thrilled that Patch My PC has become an indispensable part of your IT infrastructure. Thank you for choosing us, and we look forward to continuing to support your efforts in keeping your applications current and secure. - Justin Chalfant ### 43. Simple and Fast Patching Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2024 **What do you like best about Patch My PC?** Patch My is super easy to use. It saves a ton time by just being able to specify the apps we want to keep up to date and then handling the rest for us. It is a set it and forget it method. There are also tons of controls for when and how to update things, as well as grandular controls for each app. It takes the headache out of keeping software for a large org up to date. We use it for all of our Windows machines. The app catalog is exstensive and we very rarely come across an app that isn't already in there. Customer support was great when we had an issue and very prompt. **What do you dislike about Patch My PC?** The UI leaves a little to be desired in terms of looks, but is still quite usable. **What problems is Patch My PC solving and how is that benefiting you?** Patch My is keeping all of our apps up to date across the org automatically. We no longer need to remind users when a new version of something comes out to update. **Official Response from Caitlan Nguyen:** > Thank you for sharing your positive experience with Patch My PC! We're pleased to hear that our solution has simplified the process of keeping your organization's software up to date. We appreciate your feedback on the UI and will continue to strive for improvements. ### 44. Patch My PC helps improved our security score and save time deploying application and update. **Rating:** 5.0/5.0 stars **Reviewed by:** Anhar Kabir Mohd A. | Senior Endpoint Engineer, Manufacturing, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2024 **What do you like best about Patch My PC?** Implementation was easy and the features was straight forward. Never been easier to patch third party tool. Publishing apps to SCCM and Intune, and updating app is easy as ABC. Customer support were really helpful. Patch My PC resolves our backlog updates and have been consistent in updating keeping our Tenable score down. **What do you dislike about Patch My PC?** Not a dislike but hoping that in the future, PmPc will collaborate with Tenable and having function to move apps from System Center to Intune will be an added advantage. **What problems is Patch My PC solving and how is that benefiting you?** - Saving a lot of time in preparing patch update package and manually running the update - Time saved can be allocated to improve productivity **Official Response from Natalie Diller:** > We're thrilled to hear that we've been able to save you time and that you've had a positive experience working with our team! We appreciate your feedback and will consider collaborating with Tenable in the future. Thank you for sharing your feedback with us! ### 45. Excellent product that works with low maintenance **Rating:** 4.5/5.0 stars **Reviewed by:** Renaldo J. | Group Head of CyberSecurity, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Patch My PC?** PMP assist with patching and updating non-microsoft sofware seamlessly on a daily basis. The product is set and forget with catalogues updated regulary. Seamless integration into Intune takes are of a fully autmated solution. **What do you dislike about Patch My PC?** Nothing much, I know they are working on improving reporting and dashboards. **What problems is Patch My PC solving and how is that benefiting you?** PMP allows us to update non-microsoft software in an automated way. Previously this would require manuall updates on end-points. **Official Response from Natalie Diller:** > Thanks for the positive review! We're so happy to hear we're saving you time and effort with the automated updates and Intune integration. We’re always working on improving, so stay tuned for even better reporting and dashboards to come. Thanks again for sharing your experience! ### 46. Great potential but needs some improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Michael W. | IT-Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Patch My PC?** 1. the most packages are easy to publish in Intune if you have no special commands and scripts 2. it helps standarize the packaging process **What do you dislike about Patch My PC?** 1. The publisher needs a web console! 2. There needs to be an easier method testing new packages. The process by creating the package with post scripts, command line -> synchronize with intune -> assignment -> and finally delivery of the package is very time consuming, especially when you struggle with a package and you getting installation errors. For example direct integration of the powershell app deployment toolkit. **What problems is Patch My PC solving and how is that benefiting you?** - packaging apps and updating them **Official Response from Justin Chalfant:** > Hi Michael, Thank you for your insightful review. We appreciate your feedback on the ease of publishing packages in Intune and how Patch My PC helps standardize the packaging process. We understand your concerns about the need for a web console and more efficient testing methods for new packages. I’m pleased to inform you that our newly launched SaaS version of Patch My PC, which went to general availability on July 11, 2024, addresses the web console feedback by providing a modern cloud portal to manage all operations. However, please note that we are still working to close some feature gaps between this cloud-based platform and our existing Publisher. We are committed to enhancing functionality in the coming months to ensure a comprehensive feature set across both platforms. You can explore more about this new platform here: https://docs.patchmypc.com/patch-my-pc-cloud. Additionally, we are looking to integrate the PowerShell App Deployment Toolkit (PSADT) to streamline the process of creating and testing packages with post scripts and commands. You can support this integration by upvoting the idea here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-4139. We’re here to support you and would love to discuss your specific needs in more detail with the request about an easier method to test new packages. I’ll follow up via email to arrange a call where we can explore ways to enhance your experience with Patch My PC since we will need a little more details to understand this request. Thanks again for choosing Patch My PC. We’re committed to continuous improvement and ensuring our tools meet your needs effectively. - Justin Chalfant, Founder/CEO ### 47. Patch and Cost efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Patrik F. | Head of Digital Operations, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2024 **What do you like best about Patch My PC?** The ease of deploying new software to our clients. It helps us to be complient and up to date. For us, IIt´s important that we can request more sorftware to be supported in the portal. The implementations was very easy and straight farwad mening that we where up und running within a couple of hours, now it´s one of our frequently iused toll i n our daily work. **What do you dislike about Patch My PC?** Some times we have seen software specific to our unique bsiness that wount be available therough Patch My Pc, this was to be expected but it so much more convinient when all is managed through the same process. **What problems is Patch My PC solving and how is that benefiting you?** For us its time optimasation and compliance.2 **Official Response from Natalie Diller:** > Thank you so much for the positive feedback! We're constantly adding new applications to our catalog, so don't hesitate to submit any of those we're not currently supporting in your environment via our User Voice. ### 48. Excellent Product and Major Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Patch My PC?** Using Patch My PC has made keeping our software up to date a breeze. The time savings has been invaluable. Setup was simple and the integration with Intune helped to indentify all of the software that we needed to keep updated. Despite the ease of setup, I still scheduled a time to walk through everything with a support team member. He was extremely professional and made some additional suggestions to make our implimentation more beneficial. Notifications for updated software are available through email and a Teams webhook which ensure that our team is aware of what software has been recently updated. **What do you dislike about Patch My PC?** Honestly, I do not have anything that I dislike. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC has taken all of the work out of processing updates for our software. **Official Response from Justin Chalfant:** > Thank you for your review. We're thrilled to hear that Patch My PC has made keeping your software up to date so much easier and saved you valuable time. It's great to know that the setup was smooth and our support team could provide additional helpful suggestions. We're glad the notifications through email and Teams are keeping your team informed about software updates. If you ever have any suggestions or need further assistance, please feel free to reach out. You can also share your ideas on our UserVoice at https://ideas.patchmypc.com/. We're always here to help and improve our services. - Justin Chalfant ### 49. Very good product with exceptional support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about Patch My PC?** Patch My PC saved us a ton of time and many man-hours preparing patches for deployment. Most of deployments itself are easy and automated. The integration was completed within an hour with full support from the vendor. **What do you dislike about Patch My PC?** Some less popular apps may not be available in the database. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC solved our application update problems by reducing the time and man-hoursspent on updates. **Official Response from Caitlan Nguyen:** > Thank you for the great review! We’re thrilled to hear that Patch My PC has saved you time and reduced the effort required for application updates. If there are apps or features that you'd like to see added please add them to our User Voice (added that link for you below). Our Engineering team will review those and will do their best to get them added. Thanks again for being a Patch My PC customer! ### 50. New User, but so far so good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2024 **What do you like best about Patch My PC?** It was easy to setup and start patching. Did not require any additional services **What do you dislike about Patch My PC?** We have only ran into one and I think it is our own doing. We lost communication between the server and the site. I think it is when we locked things down. We will address this. Again, everything else was easy and has helped us to keep on top of our 3rd party patching. **What problems is Patch My PC solving and how is that benefiting you?** Addressing patches for 3rd party applications that we previously had to perform manually. **Official Response from Justin Chalfant:** > Thank you for sharing your experience as a new user of Patch My PC. We're happy to hear that setup was straightforward and that the solution is already making third-party patching easier for you. It sounds like the communication issue might be related to recent security adjustments on your end. If you need assistance troubleshooting, please feel free to reach out to our support team, as we're here to help ensure everything runs smoothly. Thanks again for being a Patch My PC customer. - Justin Chalfant ## Patch My PC Discussions - [What customizations are you using that should be out of the box/default for pmpc](https://www.g2.com/discussions/what-customizations-are-you-using-that-should-be-out-of-the-box-default-for-pmpc) - 2 comments, 2 upvotes - [What is Patch My PC used for?](https://www.g2.com/discussions/what-is-patch-my-pc-used-for) - 1 comment, 1 upvote - [View Patch My PC pricing details and edition comparison](https://www.g2.com/products/patch-my-pc/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-07+08%3A31%3A08+-0500&secure%5Bsession_id%5D=d0628bf8-ec24-45a4-828f-5404805bc3f1&secure%5Btoken%5D=204f4a067c62c40d99c410d5c7c3c4814bda8506917f063dc0a81ac826c0ab6f&format=llm_user) ## Patch My PC Integrations - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft System Center](https://www.g2.com/products/microsoft-system-center/reviews) ## Top Patch My PC Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,347 reviews) - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) - 4.5/5.0 (190 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - 4.8/5.0 (273 reviews)