--- title: Patch My PC Reviews meta_title: 'Patch My PC Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 736 reviews by the users' company size, role or industry to find out how Patch My PC works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 736 scale: '5' date_modified: '2026-07-08' parent_category: name: Vulnerability Management url: https://www.g2.com/categories/vulnerability-management --- # Patch My PC Reviews **Vendor:** Patch My PC **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 736 ## About Patch My PC Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you're managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable. ## Patch My PC Pros & Cons **What users like:** - Users highlight the **exceptional support and ease of use** in Patch My PC for deployment and patch management. (44 reviews) - Users value the **quick and active customer support** from Patch My PC, enhancing their overall experience and implementation. (33 reviews) - Users find **easy deployment** with Patch My PC, streamlining app management for their IT teams effortlessly. (29 reviews) - Users appreciate the **time-saving automation** features of Patch My PC, significantly streamlining application management and updates. (27 reviews) - Users highlight the **ease of use** in Patch My PC, making updates and deployments effortless with just a few clicks. (26 reviews) - Reliability (20 reviews) - Users find the **easy setup** of Patch My PC invaluable, streamlining their software management and enhancing security effortlessly. (19 reviews) - Automation (18 reviews) - Features (14 reviews) - Integrations (13 reviews) **What users dislike:** - Users feel the **selection of applications is lacking** , wishing for more options to enhance functionality and efficiency. (18 reviews) - Users express a desire for **better cloud support** , noting limitations in features and accessibility across plans. (5 reviews) - Users find the **update issues** in Patch My PC frustrating, as some software requires manual updates. (5 reviews) - Users find the **app catalog and interface lacking** and desire faster updates and more options for custom apps. (4 reviews) - Users face **access issues** due to limited app availability and manual downloads for gated applications. (3 reviews) - Users experience **insufficient information** in Patch My PC, leading to challenges in resolving issues effectively. (3 reviews) - Users are concerned about the lack of **Mac OS support** in Patch My PC, which limits its accessibility. (3 reviews) - Poor Documentation (3 reviews) - Poor Reporting (3 reviews) - Installation Issues (2 reviews) ## Patch My PC Reviews ### 1. New User, but so far so good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 06, 2024 **What do you like best about Patch My PC?** It was easy to setup and start patching. Did not require any additional services **What do you dislike about Patch My PC?** We have only ran into one and I think it is our own doing. We lost communication between the server and the site. I think it is when we locked things down. We will address this. Again, everything else was easy and has helped us to keep on top of our 3rd party patching. **What problems is Patch My PC solving and how is that benefiting you?** Addressing patches for 3rd party applications that we previously had to perform manually. **Official Response from Justin Chalfant:** > Thank you for sharing your experience as a new user of Patch My PC. We're happy to hear that setup was straightforward and that the solution is already making third-party patching easier for you. It sounds like the communication issue might be related to recent security adjustments on your end. If you need assistance troubleshooting, please feel free to reach out to our support team, as we're here to help ensure everything runs smoothly. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 2. Patch my PC is must have **Rating:** 5.0/5.0 stars **Reviewed by:** Bill B. | Systems Analyst, Construction, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Patch My PC?** The process of maintaining and updating third-party applications in our Intune environment has been made easy. With its automatic updates, we no longer have to worry about outdated installers in our application catalog. The engineering team's workload is significantly reduced as all applications are updated with little to no effort on their part. Patch My PC is easy to integrate and manage. Customer support has been there every step of the way. **What do you dislike about Patch My PC?** The interface looks outdated and could use some work. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC updates our 3rd party applications automatically. This is beneficial to me because I used to spend hours a day packaging and deploying several application updates for applications in our environment. This also keeps security happy as we are now patched and have less risk. **Official Response from Justin Chalfant:** > Thank you for your review! We're pleased to hear that Patch My PC has simplified maintaining and updating third-party applications in your Intune environment. It's great that it's saving your engineering team a lot of time and effort. We appreciate your feedback on the interface and will consider it as we work on future updates. We're glad our customer support has been helpful to you. Thanks for trusting us to keep your applications up-to-date and secure! - Justin Chalfant ### 3. Powerful and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2024 **What do you like best about Patch My PC?** Patch my PC is a very straight foward and powerful application. In the first few weeks it has already saved me hours of manual work creating intune applications and reviewing updates for software. They have very resoponsive customer service, they set it up with me and I have had no issues since. **What do you dislike about Patch My PC?** There is no test group feature - I would love a "trial update" group - especially for our more imporatnt apps. It would be nice to have as a filter. **What problems is Patch My PC solving and how is that benefiting you?** Our Intune complicance is now a much higher score as our software is up to date. We had issues with version control of apps, espcially applications installed on just one or two devices. Our cyber security score has improved since purchasing Patch My PC. **Official Response from Justin Chalfant:** > Thank you for your review. We're happy to hear that Patch My PC has made managing your Intune applications easier and more efficient. It's also great to know our customer service was helpful during setup and that you're experiencing improved compliance and cybersecurity scores. We appreciate your feedback regarding the test group feature. You can actually use our manage assignments feature to create multiple group deployments with different deadlines, which might help with your "trial update" needs. You can learn more about it at https://patchmypc.com/custom-options-available-for-third-party-updates-and-applications#ManageAssignments. I also encourage you to suggest enhancements on our UserVoice at https://ideas.patchmypc.com/. Additionally, we recently launched a feature allowing customers to add their own custom apps, which might also be helpful for your needs. You can learn more about it at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. If you have any other suggestions or need further assistance, please feel free to reach out. - Justin Chalfant ### 4. Sysadmins life server **Rating:** 5.0/5.0 stars **Reviewed by:** Ebrima K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Patch My PC?** The product helps in patching more easily than ever. I was looking around for a product to help patch a specific application and came across this amazing product called Patch My PC. My first impression was the ease of implementation of the hassle-free trial and the ability to extend the trial three times before convincing my boss. They literally held my hand in the implementation process. I have never seen a product that gets the same customer support during the trial as a paid product. When the team was on a company retreat, I got a support issue that affected all the users in our organization, and I put in a support ticket to talk to someone urgent and get a scheduled call. **What do you dislike about Patch My PC?** The only thing for me is the assignment of the application, whether to do it at patch my pc or in Intune. I am still struggling with that part. **What problems is Patch My PC solving and how is that benefiting you?** I don't have to spend time trying to figure out how to uninstall the old version of the application to install the new version. With some applications, which can be a nightmare. **Official Response from Justin Chalfant:** > Hey Ebrima, Thanks for sharing your experience with Patch My PC! We're happy to hear that our product has made patching easier for you than ever before. It's great to know that you found the implementation process hassle-free and that our team provided excellent support during your trial period. We've noted your feedback about the assignment of applications, and we find that most customers manage the assignments in the Publisher using the right-click options. If you need further assistance with this, please don't hesitate to reach out to our support team. We're here to help! - Justin Chalfant ### 5. PatchMyPC Makes Vulnerability Remediation a Cinch! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Patch My PC?** We found PatchMyPC easy to implement, easy to integrate into our already existing toolset (SCCM especially), and easy to use. As a member of the security team at my organization, I can rest easy knowing that our SCCM Admin has the tools they need to address application vulnerabilities as soon as they are discovered in Tenable. **What do you dislike about Patch My PC?** I would love to see more supported applications relevant to my company. **What problems is Patch My PC solving and how is that benefiting you?** The number one priority of Patch My PC at our organization is for vulnerability remediations. So far, Patch My PC has sped up that process dramatically, turning what used to be a long, aduious process into a couple of button presses. **Official Response from Justin Chalfant:** > Thank you for the great feedback! We’re glad to hear that Patch My PC has been easy to implement and integrate with SCCM, and that it’s significantly streamlined your vulnerability remediation process. Knowing your team can address application vulnerabilities quickly is exactly what we aim for. If there are additional applications you'd like us to support, feel free to submit a request on our UserVoice at https://ideas.patchmypc.com/—we’re always looking to expand our catalog based on customer needs. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 6. Huge Timesaver **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2024 **What do you like best about Patch My PC?** Keeping software updated on devices can be challenging, many places like ours use Microsoft Intune to deploy software, the downside is that you have to manually update the packages when there are new releases. With Patch My PC and the integration with Intune automates the entire process. **What do you dislike about Patch My PC?** Some of the wording in the app can get confusing when it comes to App install vs App Patching **What problems is Patch My PC solving and how is that benefiting you?** Automate patch updates across hundreds of computers **Official Response from Caitlan Nguyen:** > Thank you for taking the time to write us a review! We're happy to hear that Patch My PC has streamlined software updates for your Intune-managed devices. We appreciate your feedback on the app wording and will keep it in mind as we work on improvements. Thanks for being a Patch My PC customer! ### 7. Ease of Package Release **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2025 **What do you like best about Patch My PC?** It was difficult to catch up with 3rd party application updates. Patch My PC helped us get the latest apps without any effort after initial configurations. **What do you dislike about Patch My PC?** We would love to see kf Patch My PC can do driver updates if possible. Also waiting on Advanced insights in Intune. **What problems is Patch My PC solving and how is that benefiting you?** Reduced effort and time to release 3rd party app update deployments **Official Response from Caitlan Nguyen:** > Thanks for leaving a review! We're glad Patch My PC has made staying up to date with third-party applications effortless for your team. We appreciate your feedback on driver updates and stay tuned for Advanced Insights in Intune! Thanks for being a Patch My PC customer! ### 8. The most friendly tool to update your apps **Rating:** 4.5/5.0 stars **Reviewed by:** Hernan S. | Information Technology System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Patch My PC?** What I like most is that I don't have to worry about searching for new app updates every day. **What do you dislike about Patch My PC?** I don't like the way to create a custom apps, the first time when you try to configure a custom app can be very confusing **What problems is Patch My PC solving and how is that benefiting you?** We have so many 3rd party apps installed and was very hard to keep all of them up-to-date, before PatchMyPC was very time consuming the way we updated the apps. Now patchMyPC do almost all the job for us **Official Response from Justin Chalfant:** > Thank you for the review, Hernan. We're glad to hear that Patch My PC has taken the hassle out of searching for new app updates and made managing third-party applications much easier for you. We appreciate your feedback on the custom apps feature. We understand that configuring custom apps can be challenging initially, and we're working to make this process more intuitive. If you need any assistance, please don't hesitate to reach out to our support team, and they'll be happy to help. You can also learn more about creating custom apps at https://docs.patchmypc.com/patch-my-pc-cloud/custom-apps. If you have any further suggestions or need assistance, please feel free to reach out or share your ideas on our UserVoice at https://ideas.patchmypc.com/. We're always here to help and improve our services. - Justin Chalfant ### 9. It just works to deploy and automatically update third party products **Rating:** 5.0/5.0 stars **Reviewed by:** Luuk N. | IT engineer, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Patch My PC?** Easy interface, it just works to deploy and update third party updates. Also very good support. **What do you dislike about Patch My PC?** Can't find any negative points yet. We are very satisfied **What problems is Patch My PC solving and how is that benefiting you?** It's solving that it's automatically updates products and create packages into intune. **Official Response from Justin Chalfant:** > Thank you for your review! We're happy to hear that Patch My PC’s easy interface and automatic updates have been valuable for your team, and it’s great to know our support has been helpful too. We’re glad to hear you're satisfied with the solution. If there’s ever anything you’d like to see added or improved, please feel free to share your thoughts through our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 10. Best third party patch management solution out there today **Rating:** 5.0/5.0 stars **Reviewed by:** Alex K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Patch My PC?** The ease of use and how simple it was to stand up alongside Intune. Set it and forget it - I've not had a reason to go into the publishing service unless I was adding or removing an application. Otherwise it just works as intended and I haven't had any issues with it thus far. I also like the fact that a trial license is offered with full capabilities, letting you get a true taste of what you're getting into prior to purchase. **What do you dislike about Patch My PC?** Eventually I would like a SaaS version of this that I would happily pay more for. I know this is on the roadmap and look forward to seeing what that looks like. **What problems is Patch My PC solving and how is that benefiting you?** Patch management overhead - we no longer need to invest time into subscribing to update channels and manually upload/test package distribution. **Official Response from Justin Chalfant:** > Hey Alex, Thanks for sharing your experience with Patch My PC! We're thrilled to hear that you've found our solution easy to use and seamlessly integrated with Intune. It's great to know that Patch My PC has been working as intended for you, requiring minimal intervention on your part. We're glad you appreciated the trial license, allowing you to fully explore our capabilities before making a purchase. Regarding your feedback about wanting a SaaS version, we're excited to let you know that we're just a few weeks away from launching a public preview of our SaaS offering! We're confident that it will meet your expectations and provide even more convenience and flexibility. By automating patch management, Patch My PC has helped reduce your overhead, allowing you to focus on other important tasks without the need to manually handle package distribution. Thanks for choosing Patch My PC! - Justin Chalfant ### 11. Efficient tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto O. | 2nd Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Patch My PC?** The software assists a lot in keeping all software updated. The pre-packaging works well and the helpdesk is really usefull to assist in implementing it to whatever tool you use, SCCM, Intune and so on. The training is also great in using the software ant making the best out of it. Even for personal use I use it. **What do you dislike about Patch My PC?** I've no complaints about it whatsoever so far. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC helped keeping software up to date in all our company. The pre-packaging of the software makes it really easy to deploy. **Official Response from Caitlan Nguyen:** > Thank you so much for the raving review, Alberto! ### 12. Amazing Product, Excellent Team **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew m. | Head of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2024 **What do you like best about Patch My PC?** We have been so pleased with the Patch My PC Product, Right from the Demo we could see how easy the soultion was to use and how it had all the features we where missing with our current patching process. Patch My PC intergration with Intune has made it a breeze to implement into our current setup, We used the trial period to setup and configure Patch My PC and with in less then a couple of days had it setup configured and deploying software to users!! Customer Support team where amazing to deal with, We noticed a piece of software we used that was missing in the catalogue, after requesting it to be added it was in the update catalogue less then a week later! This is a tool that you will not be dissapointed with, have used many 3rd party patching products and this has so many features with a nice easy interface really makes me wish i found it earlier! **What do you dislike about Patch My PC?** We have not found any downsides to PMPC it has been a great product to use, The only downside is the minimum cost that you need to pay, even if you have a small fleet of computers you still need to pay the minimum cost. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC has solved the issue of updating and managing 3rd party application updates. We now have an automated solution through Patch My PC to keep all connected computers running the latest and most secure version of the products. This has reduced the complication of updates for users automating the whole process. **Official Response from Caitlan Nguyen:** > Thank you so much for the positive review! We're glad you found us too -- thank you for trusting us, Matthew! ### 13. One on One help **Rating:** 5.0/5.0 stars **Reviewed by:** Maleny A. | IT Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Patch My PC?** It was so helpful having an environment call with someone there and going over the apps and what all Patch MY Pc does. **What do you dislike about Patch My PC?** I'm sure with time we will have more apps available. **What problems is Patch My PC solving and how is that benefiting you?** Making it easier for us to stay on up to date on our updates. **Official Response from Justin Chalfant:** > Thank you for your review, Maleny. We're happy to hear that the one-on-one environment call was helpful in getting everything set up and that Patch My PC is making it easier to stay up to date. We appreciate your patience with the app catalog, and we’re constantly adding more. You can keep an eye on the new apps we’re adding on our public roadmap at https://patchmypc.com/roadmap. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 14. PatchMyPC Experience/Review **Rating:** 5.0/5.0 stars **Reviewed by:** Dallas T. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Patch My PC?** The ease of use. Everything is simplistic and has saved our organization many hours when it comes to patching. Before using PatchMyPC, I spent countless hours manually patching software after hours. Since implementation, it is rare that I am working after hours to patch software. The software is user friendly, documentation is amazing, and this has allowed us to never have to contact support. **What do you dislike about Patch My PC?** I don't dislike anything about PatchMyPC. The only thing that could be beneficial is if there was a hosted option. Instead of having the software hosted on-premise, having it hosted could prove to be useful. **What problems is Patch My PC solving and how is that benefiting you?** Automation of patches for common applications - instead of having to manually push out patches we can just click a button. **Official Response from Justin Chalfant:** > Thank you, Dallas, for your positive feedback! We're really glad to hear that Patch My PC has made patching so much easier for you, saving you hours of work. It's great to know that our documentation has been helpful and that you haven't needed to contact support. We appreciate your suggestion for a hosted option. Good news: we're just a few weeks away from a public preview of our hosted SaaS solution for Intune, which might be just what you're looking for. Thanks for sticking with us and for your helpful insights! - Justin Chaflant ### 15. Patching the easy way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Patch My PC?** The simplicity of the product and the ability to respond flexibly to requirements convinced us to enter into a partnership with them. When I talk about partnership, it is also important to receive the necessary support. This is not an issue with patchmypc. Our thirst for knowledge was always quenched promptly and in a very pleasant way, despite the time zone shift. If necessary, real technicians talk to technicians so that solutions can be found very quickly. From my point of view, patchmypc is a partner that is technologically and technically very far ahead. **What do you dislike about Patch My PC?** You need more events, meet and greets in Europe. **What problems is Patch My PC solving and how is that benefiting you?** CVE management and migration of the sccm packages to intune. **Official Response from Justin Chalfant:** > Thank you for the detailed review. We're delighted to hear that the simplicity and flexibility of Patch My PC have been beneficial for you, and that our support team has been able to meet your needs effectively. It's great to know that our technical support has been helpful, even with the time zone differences. We appreciate your feedback on having more events and meet and greets in Europe. We strive to maintain a strong presence in Europe through user groups and conferences. You can see what conferences and events we will be attending here: https://patchmypc.com/events. If you have any further suggestions or need assistance, please feel free to reach out or share your ideas on our UserVoice at https://ideas.patchmypc.com/. We're always here to help and improve our services. - Justin Chalfant ### 16. Easy to setup, effortless to maintain **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas H. | Information Technology Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2024 **What do you like best about Patch My PC?** Easy, works, easy, works, easy, works, easy, good support **What do you dislike about Patch My PC?** In the assignemnts section, instead of it being a one way push to intune can you make it so intune can be the spot where you set the assignments? **What problems is Patch My PC solving and how is that benefiting you?** It keeps my software up to date. **Official Response from Justin Chalfant:** > Thank you for your review, Thomas. We're happy to hear that Patch My PC has been easy to set up and maintain, and that our support has been helpful. We appreciate your feedback on the assignments section. Today, the assignments are controlled via our Publisher/SaaS product. We’ll definitely consider your suggestion about making Intune the central spot for setting assignments. Feel free to submit that idea on our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a valued Patch My PC customer. - Justin Chalfant ### 17. Does as it says on the tin - and more! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Patch My PC?** Very straightforward to install, with lots of helpful guidelines, and even more helpful support staff all along the journey. Automatic updates - removing the (often retroactive, after a vulnerability has been published) task of obtaining/packaging/deploying patches for the 200+ applications we have which are easily managed by PMPC **What do you dislike about Patch My PC?** Would like to simplify customised install scripts **What problems is Patch My PC solving and how is that benefiting you?** Keeping applications updated - dealing with out of support versions without having to check back with all vendors individually. Of great benefit to my company as required to keep all machine software in support/fully security patched for auditing requirements **Official Response from Caitlan Nguyen:** > Thanks for taking the time to write us this positive review! We appreciate your feedback on simplifying customized install scripts and will keep that in mind as we continue to improve. Thanks again for being a Patch My PC customer and sharing your experience with us! ### 18. Patch My PC is incredible! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel C. | Senior Systems Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Patch My PC?** Honestly it's hard to imagine using SCCM without PMP, I moved to a new orginization last year and immediatly felt the pain of not having PMP configured in our SCCM environment. The application creation process is super quick and turns a 2 hour manual process into 5 minutes - not to mention the custom conflicting process window that helps navigate installing/updating apps with low user impact. This is the first time I installed PMP from scratch and it was a breeze, with constant help from support, it took me only an hour to get up a running. **What do you dislike about Patch My PC?** I think that there is a small gap with documentation, I understand that using PMP requires some SCCM knowledge, but it can be daunting to new admins. **What problems is Patch My PC solving and how is that benefiting you?** I think the biggest problem I am facing at the moment is the increasing amount of vulnerabilities that need patching via application updates. PMP allowed me to quickly deploy new application versions to help us with this struggle. **Official Response from Caitlan Nguyen:** > Thank you so much for taking the time to write this positive review, Joel! Happy to hear setup was a breeze for you! ### 19. Solves 3rd Party Application patching headaches **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Patch My PC?** Automates the deployment of 3rd party patches. Something that was taking my MSP hours to do. This has inturn reduced a vulnerabilities across our estate drastically. Now its setup we dont need to touch on it much. The support team and intial setup were great - very friendly and knowledgeable - and had us up and running in an hour. Also as a freebee they have a patch Tuesday update call - monthly IT security run down. **What do you dislike about Patch My PC?** Not much to report. It wont do any windows updates or driver updates. **What problems is Patch My PC solving and how is that benefiting you?** Numerour vulnerabilities across the estate and a long time to get our MSP to package and deploy updates in MECM (SCCM) **Official Response from Justin Chalfant:** > Thank you for your fantastic review! We're thrilled to hear that Patch My PC has automated the deployment of third-party patches and significantly reduced vulnerabilities across your estate. It's great to know that our tool has saved your MSP hours of work and that the initial setup and support team were friendly and knowledgeable, getting you up and running in an hour. We're also glad you find value in our Patch Tuesday update calls. We appreciate your feedback on Windows updates and driver updates. While Patch My PC focuses on third-party application updates, we're always exploring ways to enhance our offerings. Thank you for choosing Patch My PC and for your high recommendation. We're here to continue supporting your patch management needs. - Justin Chalfant ### 20. Great tool to automate 3rd-party application patching! **Rating:** 4.5/5.0 stars **Reviewed by:** Spencer P. | IT Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2024 **What do you like best about Patch My PC?** I love everything about the service. It has removed the burden of packaging apps every time a new update comes out. It makes it super easy to update the ESP, initial deployments, and updates. The pre/post-script feature is awesome! It was super easy to set up and once you have it set up, you can forget it exists until you need to deploy a new app. **What do you dislike about Patch My PC?** This isn't specifically due to PatchMyPC, but some vendors don't have a public download for their applications. This prohibits automated patching. **What problems is Patch My PC solving and how is that benefiting you?** Keeping apps on endpoints up to date & making sure we are deploying the lastest version to avoid any vulnerabilities. **Official Response from Justin Chalfant:** > Thank you for the great review, Spencer. We're glad to hear that Patch My PC has simplified your third-party application patching process and made updates more manageable. It's fantastic that features like pre/post-scripts and easy setup have been beneficial for you. We understand the challenge with vendors that don't offer public downloads for their applications. Often, it's a license or EULA that makes private apps challenging for us. We're continuously working to improve and expand our services. For any suggestions or new feature requests, please feel free to reach out or share your ideas on our UserVoice at https://ideas.patchmypc.com/. If you need further assistance or have any questions, don't hesitate to contact us. - Justin Chalfant ### 21. Patch My PC, like hiring an added packager at a fraction of the cost. **Rating:** 5.0/5.0 stars **Reviewed by:** Mike R. | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2024 **What do you like best about Patch My PC?** #1 item that got this approved by management is the value out of the box. We were able to package and deploy the latest Adobe updates through Intune day 1. Then we tackled Chrome on day 2, and have been gradually adding apps. The built in scripts for detecting installed products for an update have given us back a lot of the functionality we left behind in SCCM for targeting. What helped me decide was the expert support we recieved, before, during, and after the purchase. Any questions that I have not found in the KB, I was able to get quick answers via chat or email. Intune setup was a breeze with the existing documentation. We plan on getting to the point where we can turn on the automated rule to deploy product updates based on vulnerability status, and have optional deployments of all supported/approved software. This just leave the monitoring to us and save us all the time tracking software release versions. The time saved every week is easily the equivalant to having a 4th engineer on staff at a fraction of the cost, and will leave us free to package the few titles that are not avaiable, and administering our environment. **What do you dislike about Patch My PC?** The only Cons I can really see at this point are: No filtered view so you can easily see what you deployed Custom apps - we turned on preview mode to get this feature, and I understand it should be avaialbe in the main product soon. Popup windows - When you query the Intune data, you cannot leave that window open and see the main app window. These are truly minor things compared to things have gained, and can be managed. **What problems is Patch My PC solving and how is that benefiting you?** Keeping up with Adobe, Chrome, Notepad++, and many other app updates to maintain workstation compliance. Tasking someone to keep track of CVE releases for our core products was cumbersome. Generally we were getting notified of the vulnerability and then having to stop what we are doing, test and deploy to the company. Now we already have it rolling out before it is on their radar. The built in script testing for the updated product before installing means we don't have to build targeting groups, and testing for app to be in use saves us time redoing scripts every month. **Official Response from Caitlan Nguyen:** > Thank you for leaving a review, Mike! We've noted your feedback and appreciate you sharing it with us. Be on the lookout for an update on Custom Apps! :) ### 22. Fantastic product with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Robert G. | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Patch My PC?** I really appreciate the amount of time it saves me on my day to day management of MECM, we've recently upgraded to the Premium license and PMPC is able to create and distribute application packages automatically after a few clicks with zero fuss. It's something that I use every day and rarely have any problems. The setup and maintenance is very easy to get working and their support is also top-notch. I had a setup call with one of their engineers and they guided me from start to finish and were very knowledgeable. Highly recommended. **What do you dislike about Patch My PC?** Some of the best features are locked behind the Premum subscription, but since upgrading we haven't been disappointed with making the additional investment. **What problems is Patch My PC solving and how is that benefiting you?** Keeping all of our 3rd party products patched quickly, securely and safely. It saves me a lot of time from having to manually package multiple products everyday. **Official Response from Justin Chalfant:** > Thank you for your fantastic review! We're so glad to hear that Patch My PC saves you time managing MECM and that you're happy with the Premium license. It's great to know that our tool helps you distribute packages easily and that you find our support helpful and knowledgeable. We appreciate your understanding regarding the premium features and are happy that the investment has been worthwhile for you. Thanks for recommending us and for choosing Patch My PC to keep your applications secure and up-to-date! - Justin Chalfant ### 23. We are using Patch My PC and their patches are really really helpful **Rating:** 5.0/5.0 stars **Reviewed by:** aatif b. | Intune Admin, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2024 **What do you like best about Patch My PC?** The best thing I like the most is their packages are exact and accurate on time. Their scritps for requirement and detection check is accurate. **What do you dislike about Patch My PC?** I did not find anything that I dislike about PMPC. **What problems is Patch My PC solving and how is that benefiting you?** One of the key point is Vulnerability mitiagation. We are using PMPC patches which detects and provide all third party app's patch updates, this is really doing a job of VA mitigation automatically. **Official Response from Caitlan Nguyen:** > Thank you for your kind words and for choosing Patch My PC! We greatly appreciate your support. ### 24. Seamless Updates and excellent ROI: Patch My PC really helps with our efficeincy **Rating:** 4.5/5.0 stars **Reviewed by:** Steven S. | Cloud and End-User Computing Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about Patch My PC?** The ability to patch and automatically update somewhere around 300 third-party applications as well as easily build installers for custom software is well worth the ROI. Friendly notifications to close open apps is a great way to nudge users to abide by the security needs we must uphold. It is so customizable and friendly to use. Ready for MECM and Intune. **What do you dislike about Patch My PC?** The lack of a cloud-based method to manage the solution is unfortunate, but I know that this is pending. **What problems is Patch My PC solving and how is that benefiting you?** This automation significantly improves turn-around time for our deployments and updates. It can take significant time to update each application as frequently as new updates are released. This allows us to focus on more productive tasks. **Official Response from Justin Chalfant:** > Hi Steven, Thank you for sharing your experience with Patch My PC! We're delighted to hear that our solution has been instrumental in streamlining your processes and delivering excellent ROI. We appreciate your feedback regarding the lack of a cloud-based management method. Rest assured, we're actively working on it to enhance our service. It's fantastic to know that Patch My PC's automation has made such a positive impact on your deployment and update processes, allowing you to focus on more productive tasks. Exciting news - we're just a few weeks away from launching a preview of our new cloud-based management solution! This SaaS offering will bring even more convenience and flexibility to your Patch My PC experience. Stay tuned for more updates, and thank you once again for choosing Patch My PC! - Justin Chalfant ### 25. Seamless Integration and Extensive Preconfigured Applications: A Few Gaps Remain **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Patch My PC?** The easy of use and the variety of preconfigurated applications. Setting up custom applications also works nicely. Integrating into intune worked super fast and the support has been of great help! **What do you dislike about Patch My PC?** Even though about 1400 applications are already setup, a few that we would require are missing. "You can never have enough!" **What problems is Patch My PC solving and how is that benefiting you?** We used to have the problem of needing to manually update all of our applications and patches. Now, using PatchMyPC, this works automatically for most of our applications! **Official Response from Natalie Diller:** > Thank you for sharing your positive experience with us! We're thrilled to hear that the integration into Intune was smooth sailing and that our support team has been helpful. We're continuously working to add more applications to our catalog, and they're being added daily, so please submit any we're lacking via our User Voice, and we'll do our best to get them added for you! We appreciate your support. ### 26. It's takes on software patching like a dream **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2024 **What do you like best about Patch My PC?** As mentioned in the title, software patching is easy with Patch My PC. The customer service is super quick to my tickets and provides solutions that usually work with their initial reply. We use this every day as it's easy to create and package our own apps as well as deploying apps that are already in Patch My PC's repository. **What do you dislike about Patch My PC?** There can be some frustrations with installing and uninstalling custom apps made with Patch My PC as we are unable to user define an uninstall line for Intune but it's a minor gripe **What problems is Patch My PC solving and how is that benefiting you?** We had an issue with version control of the many different applications we use but Patch My PC makes it easy **Official Response from Caitlan Nguyen:** > We're thrilled to hear that you find software patching easy with Patch My PC and that our customer service has been quick and helpful for you. We appreciate your feedback and are glad to hear that our solution has been beneficial for your daily operations. ### 27. Patch My PC is a powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Qusay A. | Senior System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Patch My PC?** Easy to use , it helps me alot to reduce the number of vulnerabilities, the good things that i can use automatic update rule from sccm , **What do you dislike about Patch My PC?** Easy to use Grate support team, the help me alot **What problems is Patch My PC solving and how is that benefiting you?** Vulnerability Reduce the security issues **Official Response from Natalie Diller:** > Thank you for your feedback! We're happy to hear you've had a positive experience with our support team and our product. We greatly appreciate your support! ### 28. Liberated from the Ongoing Chore of App Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Patch My PC?** Patch My PC has simplified the way we manage and keep applications up to date. This has not only reduced my daily workload, giving me more time to work on other projects, but has also made our environment more secure. The Patch My PC support team is quick and responsive, and the user-friendly interface and reliable performance are top notch. Integrating Patch My PC into our existing environment was quick and easy. The quality of the application packages is excellent, with modern Windows Toast Notifications that inform our users about updates, alerts hem to applications that need to be closed before installation and offers deferral options. **What do you dislike about Patch My PC?** Sometimes lacks the flexibility for custom configurations and does not have support for licensed applications. **What problems is Patch My PC solving and how is that benefiting you?** Keeping up with applications that seem to have constant updates. Not having to spend time to make another application package a week after I already created one really saves me valuable time. **Official Response from Justin Chalfant:** > Thank you for your review! We're glad to hear that Patch My PC has made managing and updating applications easier for you, reducing your daily workload and enhancing security in your environment. It’s great that our support team has been responsive and that you appreciate the user-friendly interface and reliable performance. We understand your concern about the need for more flexibility in custom configurations, especially for licensed applications. Some of our features, like custom command lines, MST files, or pre and post scripts, might help with configuring licensing options. If you’d like to discuss how we can better support licensed apps, please reach out via our support form, and we’d be happy to explore solutions with you. Thanks for using Patch My PC and for your helpful feedback as we strive to improve our services! - Justin Chalfant ### 29. They make it painless! **Rating:** 5.0/5.0 stars **Reviewed by:** Bryce R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2024 **What do you like best about Patch My PC?** PatchMyPC is so easy, a caveman could do it. After setting up PatchMyPC with our rep, he showed us a section that scanned our Intune environment for apps they have packaged and in our system. We patched over 6,500 critical vulnerabilities in a week and seriously improved our risk score with this. The customer support experience through this process has been phenomenal. We got our patching set to daily and it has been a dream to integrate with Intune. Once setup, you essentially can forget about it. I've been in it 3 times for selecting apps and updates and have not touched it since. **What do you dislike about Patch My PC?** The interface could be updated, but it works. You don't always have to change something if it is not broken. **What problems is Patch My PC solving and how is that benefiting you?** Getting our organization fully up to date. We were so far behind on patches that we had 6,500 critical vulnerabilities between all of our devices. **Official Response from Caitlan Nguyen:** > We love hearing this, Bryce! Appreciate you acknowledging our amazing support team and happy we could help improve your risk score. Thank you for taking the time to share your experience! ### 30. applications patch easy with patch my PC **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2024 **What do you like best about Patch My PC?** We have been struggling to patch appliations in our enterprise environmnent until we found patch my PC. We can patch all application automatically with minimun downtime. **What do you dislike about Patch My PC?** patch my PC is integrated to SCCM. knowledge of SCCM and Group policy object are required to roll out the automated update. **What problems is Patch My PC solving and how is that benefiting you?** applications patching. **Official Response from Caitlan Nguyen:** > Thank you for taking the time to write this positive review! We're so glad you found us and that our product has made patching applications easier for you! ### 31. Excellent Product that makes app management very easy **Rating:** 4.5/5.0 stars **Reviewed by:** Xavier E. | Senior Cloud Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Patch My PC?** Easily integrates with current systems, no need to learn a new system. **What do you dislike about Patch My PC?** Can at times be clunky or confusing about where to look for applications **What problems is Patch My PC solving and how is that benefiting you?** Application patching. Benefitting by having a central location where applications can be found, downloaded and deployed without the need for manual interaction. **Official Response from Natalie Diller:** > Thank you so much for the positive review. We're working on improvements to our UI, and we hope this will make it easier for you to find applications in the future. Stay tuned! We appreciate this feedback. ### 32. simplifies the third party application patching **Rating:** 4.5/5.0 stars **Reviewed by:** Sandeep N. | IT System Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2024 **What do you like best about Patch My PC?** Time and effort saved for doing the repeatitive job on third party appplications. **What do you dislike about Patch My PC?** If it also includes the Microsoft patches with explainiations of the KB for the same window. Rather than working on two different dashboards. **What problems is Patch My PC solving and how is that benefiting you?** time and effort of the same work done in efficeint manner. **Official Response from Justin Chalfant:** > Thank you for sharing your feedback! We’re glad to hear that Patch My PC has saved you time and effort in managing third-party application updates. Regarding your feedback on Microsoft patches and KB explanations, we’d love to learn more about how we can improve in this area. If you could reach out through our support form, it would help us better understand your needs and explore potential solutions. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 33. Seems like a very well planned piece of a software that will save me a lot of time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Patch My PC?** Easiness of connecting it to the MS tenant, available options and features The list of supported software seems impressive Love the option to request software to be added (haven't used it yet) So far, the support was ok and quickly replied to questions **What do you dislike about Patch My PC?** Interface. seems ... archaic. The list of supported apps grouped by vendor - still haven't found a way how to change the "display options" to show it by the app name (I know that there is a find functionality). **What problems is Patch My PC solving and how is that benefiting you?** Updating apps automatically (by schedule) **Official Response from Justin Chalfant:** > Thank you for your review. We're happy to hear that Patch My PC has been easy to connect to your MS tenant and that you're impressed with our software catalog and features. It’s great that the automatic updating process is already saving you time. We appreciate your feedback on the interface and understand how displaying apps by vendor may not be ideal for everyone. I wanted to mention that we’ve made significant UI improvements in our new SaaS product, which offers a more modern experience. If you haven’t yet, feel free to submit any feature requests or suggestions through our UserVoice at https://ideas.patchmypc.com/, and we'll look into them. If you have further questions or need help with display options, our support team is always available to assist. You can also find more about the new apps we add on our public roadmap at https://patchmypc.com/roadmap. Thank you once again for being a valued Patch My PC customer. - Justin Chalfant ### 34. Streamlines Deployments with Intune **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2024 **What do you like best about Patch My PC?** PatchMyPC is a huge time saver and allows for automatic updates on App deployments. The cloud portal is the way to go! **What do you dislike about Patch My PC?** None currently. They have great Customer support if we ever have an issue. **What problems is Patch My PC solving and how is that benefiting you?** It solves the issue with having to stay up to date when new apps are released. **Official Response from Justin Chalfant:** > Thank you for your review! We're glad to hear that Patch My PC has been a huge time saver and that the cloud portal has streamlined your app deployments with Intune. It’s also great to know our support team has been there whenever needed. If you have any ideas for further improvements, feel free to share them through our UserVoice at https://ideas.patchmypc.com/. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 35. PC My PC - A great time saver. **Rating:** 5.0/5.0 stars **Reviewed by:** Kaleb M. | Data Security Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Patch My PC?** Patch My PC saves so us much time. Instead of manully pushing out patches through Intune, Patch My PC takes care of it for us. **What do you dislike about Patch My PC?** The UI is a little dated but I belive an update is coming soon. **What problems is Patch My PC solving and how is that benefiting you?** It streamlines our patch process. Instead of taking an hour to test and deploy a patch for one application , Patch My PC takes care of it for us. **Official Response from Caitlan Nguyen:** > Thanks for the positive review, Kaleb! We're glad to hear that Patch My PC is making your patch process more efficient. We appreciate your feedback on the UI as we're always looking for ways to improve. ### 36. PMPC makes live easy **Rating:** 4.5/5.0 stars **Reviewed by:** David V. | professional infrastructuur & productie, Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Patch My PC?** No more creating packages that take houres. Just a few clicks and a package is created or updated. This safes the company a lot of time. **What do you dislike about Patch My PC?** Once you stop using it, you're back to hell! **What problems is Patch My PC solving and how is that benefiting you?** Patching software, updating sofware and creating new packages. **Official Response from Natalie Diller:** > Thank you so much for the positive feedback! We appreciate you choosing us for your third-party patching needs. ### 37. Great tool to patch third-party software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2024 **What do you like best about Patch My PC?** Patch My PC is a great asset to keep your environment more secure by patching third-party applications automatically. The installation is straight-forward and easy to set up, if you face any difficulties, their support answers pretty fast and are a great help. They have a solution for online- and/or airgapped devices. Once set up, not a lot of maintenance is required. The software pretty much runs itself and is able to send reports of new updates via email/other. **What do you dislike about Patch My PC?** The search function in the publisher app is not that great, but you can find what you need by going through the supported software list. Monitoring of the installed/failed patches is not that easy to follow up, you can see an overview in the publisher app or export to csv and see statistics in PowerBI (using their template). **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC patches insecure versions of applications fast and automatically, saving our administrators a ton of time. Making software available in Intune (required install and- or company portal) is made easy and straightforward. **Official Response from Justin Chalfant:** > Thanks for sharing your thoughts on Patch My PC! We're glad to hear that our tool has been a valuable asset in enhancing the security of your environment by automatically patching third-party applications. It's great to know that our installation process is straightforward and that our support team is responsive and helpful when needed. We've noted your feedback about the search function in the publisher app and monitoring of installed/failed patches. We're continuously working to improve our tools and will take your suggestions into consideration. - Justin Chalfant ### 38. Awesome Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Joel D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about Patch My PC?** Patch My Pc is easy to use and easy to implemnt into Intune! Before we would manage and package each application individually, this product instantly saved us so much time and money. Highly customizable and extremely easy to use with the benefit of having outstanding customer service by your side anytime there is a question or an issue. **What do you dislike about Patch My PC?** No current complaints and any questions we have are immediatly answered by their support team. **What problems is Patch My PC solving and how is that benefiting you?** Patch management is no longer an issue and has saved us so much time and money from individually packaging and testing each application. **Official Response from Justin Chalfant:** > Thank you so much for your great review! We're very happy to hear that Patch My PC is easy to use and has helped you manage applications in Intune. It's good to know our product is saving you time and money. We're also glad you're happy with our customer service. Your happiness is very important to us, and we're here to help whenever you need us. Thanks again for choosing Patch My PC! - Justin Chalfant ### 39. Worth every penny **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Patch My PC?** Patch My PC has saved us hours of work, completely automating our application packaging / deployment workflow. Easy to get setup and running and support was helpful with any queries that I had. **What do you dislike about Patch My PC?** Feature parity between PMPC Cloud and PMPC is still not there but can't complain as there are workarounds. **What problems is Patch My PC solving and how is that benefiting you?** Application packaging / deployment **Official Response from Justin Chalfant:** > Thanks for your feedback! It’s great to hear how Patch My PC has saved your team hours by automating application packaging and deployment, and that you found the setup process smooth with helpful support along the way. We appreciate your note on feature parity between the cloud and on-prem versions. We're actively working on closing those gaps, and you can track the progress here: https://docs.patchmypc.com/installation-guides/patch-my-pc-cloud/intune-apps/feature-comparison-with-publisher. Your patience as we enhance the cloud platform means a lot. Thanks again for being a Patch My PC customer. - Justin Chalfant ### 40. Fantastically Simple and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Patch My PC?** It allows deployment of updates to the whole organization with a few simple clicks **What do you dislike about Patch My PC?** The product database is sometimes missing products that we use **What problems is Patch My PC solving and how is that benefiting you?** It is allowing us to quickly patch vulnerable software throughout the business. **Official Response from Caitlan Nguyen:** > Thank you for the great review! We’re so glad to hear that Patch My PC has made deploying updates across your organization quick and easy. If there are apps or features that you'd like to see added please add them to our User Voice (added that link for you below). Our Engineering team will review those and will do their best to get them added. Thanks again for being a Patch My PC customer! ### 41. Works better than Ivanti / Shavlik / whatever they're called these days **Rating:** 5.0/5.0 stars **Reviewed by:** Scott P. | Senior Information Technology Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Patch My PC?** I have been using MECM to maintain Windows systems for many (ten?) years, and have used other vendor's products to manage third-party updates. PatchMyPC is pretty simple in that once you get it set up, those updates will just show up in MECM and can be deployed along with all the Microsoft updates. Since many third-party apps don't adhere to the monthly patching cycle (or they have to release multiple updates a month) having this in place makes adding those new updates a breeze. If you are using ADRs (Automatic Deployment Rules) those can be leveraged with PMPC to push out third-party updates just like you'd do with the M$ updates. I was suspicious when I first started using PMPC as my experience had all been with Shavlik / Ivanti (or a sub-branding of that like what Lenovo uses) and while they worked they weren't as seamless as I had hoped. PMPC has been great to use and it's a much better experience when integrating the updates with MECM. It's like I don't really know it's there, but it's always working. PMPC is definitely worth the price per machine for how this helps keep our security scores in check. Also - and this is something you don't always think about - the 'other guys' support is online forums first, and if you can't find the answer there they might be able to find an engineer (which may take a week or more). PMPC is very proactive in helping you if you have an issue. I've seen them respond to Reddit threads in less than an hour - so they're actively watching and waiting to help you if something isn't working right - even if you don't go directly to them for help. **What do you dislike about Patch My PC?** PMPC does take a bit more effort to get set up initially, but their support engineers actually made that super simple (well, they helped it go a lot smoother). Once you do get it set up, it's almost a set and forget kind of thing, which can present other challenges of remembering how to make changes when you do need to make updates to the settings or application list. Another thing to be aware of is if you enable the packaging option, make sure you have the space to push those out. We filled up most of our DPs as we had set up new versions to be deployed out everywhere, and promptly ran out of space. Once I figured that out (disabled the auto-packaging and removed them from the DPs), we were fine. Hopefully where you work space isn't at a premium because the auto-packaging looks super nice for pushing out any new versions as they are released. **What problems is Patch My PC solving and how is that benefiting you?** We've seen a dramatic reduction in our security score since implementing PMPC. We've reduced the overall need to update the imaging process as we know that even if we're only updating apps quarterly, third-party software will get updated to current in an hour or two after hitting the domain. **Official Response from Justin Chalfant:** > Hi Scott, Thanks for your detailed review of Patch My PC. We're really glad to hear how well it's fitting into your MECM workflow and making third-party updates smoother. We appreciate your honesty about the initial setup effort. It's feedback like yours that helps us improve. Glad our support team could ease the process for you. Noted your insights on the auto-packaging feature – it’s a valuable point, and we’re looking into it. It’s great to know we've helped improve your security scores. That’s exactly what we aim for. Your comments about our proactive support and response times are especially encouraging. Thanks again for choosing us and for your valuable feedback. We’re here to support your IT needs and are always eager to hear more from you. - Justin ### 42. Great patching Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Alberto P. | Director, IT, Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Patch My PC?** I live the flexibility and automation behind PMPC. It has taken much of my schedule and freed up much of time since we implemented this. **What do you dislike about Patch My PC?** I would like to see MacOS support, since we are adding more Macs in our environment. **What problems is Patch My PC solving and how is that benefiting you?** It is solving the automated patch management, which we did not have in place, and keeping out environment less vulnerable to CVEs. **Official Response from Caitlan Nguyen:** > Thank you so much for the positive review, Alberto! We're also looking into how we can support Mac apps in the future... stay tuned! ### 43. Perfect Tool for 3rd Party Updates **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2024 **What do you like best about Patch My PC?** The simplicity of the setup and configurations and the immediate impact it had on our risks assessment scores. **What do you dislike about Patch My PC?** The minimum license count, makes smaller organizations feel like we aren't getting value. **What problems is Patch My PC solving and how is that benefiting you?** We did not have an easy way to patch or upgrade any of our 3rd party applications. This resulted in increased risk to our organization. Patchmypc allowed us to automate 3rd party application updates, which immediately improved our risk assessment scores and improved our overall security posture. **Official Response from Justin Chalfant:** > Thank you for your review. We're glad to hear that Patch My PC has had a positive impact on your risk assessment scores and overall security posture by simplifying the setup and automating third-party application updates. We understand your concern about the minimum license count and how it might feel less valuable for smaller organizations. Our goal is to provide significant value, including substantial time savings and comprehensive support. We recognize the needs of smaller customers and strive to offer a service that delivers maximum benefits, regardless of company size. The minimum pricing includes unlimited, in-house support from our top-tier engineers worldwide, one-on-one live demos, setup calls, and environment reviews, ensuring you receive personalized assistance. If you have any further suggestions or need assistance, please feel free to reach out. We're here to help and ensure you get the most out of Patch My PC. Thank you once again for being a valued part of the Patch My PC community. - Justin Chalfant ### 44. Have been using Patch My PC with my security team for almost a year **Rating:** 5.0/5.0 stars **Reviewed by:** Kayax A. | Cyber Security Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** May 17, 2024 **What do you like best about Patch My PC?** Patch My PC suppoert a fair long list of 3rd party common software and made 3rd party patching easy and managble for me and my team to deploy weekly. Customer Support is excelent and the compeny provide monthly Patch Tuesday Support Group which is greate. **What do you dislike about Patch My PC?** Require on prem server to configure/manage the patching with SCCM and Intune - no cloud/web option yet to manage SCCM and Intune remotly. **What problems is Patch My PC solving and how is that benefiting you?** 3rd party software patching (automation). **Official Response from Natalie Diller:** > Thank you for the positive review. We have a solution in the works that will eliminate the need for an on-prem server, so stay tuned! We appreciate your support for our product and team and thank you for choosing us for your third-party patching needs. ### 45. This company is amazing and really cares about it’s product and customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2024 **What do you like best about Patch My PC?** They are changing and adapting to the Microsoft landscape. This mean they are making improvements to make patching sooooo easy. **What do you dislike about Patch My PC?** That I didn't get it years ago and used to do so much manual. **What problems is Patch My PC solving and how is that benefiting you?** Keeping vulnerability patched on server and desktops. **Official Response from Caitlan Nguyen:** > Thank you for your kind words! We appreciate your feedback and are committed to providing top-notch service! ### 46. Awesome 3rd party patching tool **Rating:** 5.0/5.0 stars **Reviewed by:** Joe C. | IT Support Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2024 **What do you like best about Patch My PC?** PatchMyPC has been amazing from the start! from the ease to chat with a real person, to amazing documentation and implementation support we couldn't be happier. Since deploying PMPC our vulnerability score has been trending down and staying lower than ever. **What do you dislike about Patch My PC?** My only dislike so far is that there are certain apps in their catalog that require a manual download. **What problems is Patch My PC solving and how is that benefiting you?** On our patching journey we tried several things that integrated into Intune for 3rd party patching. Most of them didn't do that good of a job, wanted a ton of money or didn't patch some of our most used software. **Official Response from Justin Chalfant:** > Hey Joe, Thanks for sharing your feedback about Patch My PC! We're thrilled to hear that Patch My PC has been a great experience for you right from the start. Our team is dedicated to providing excellent support, and we're glad you've found our documentation and implementation support helpful. It's fantastic to know that deploying Patch My PC has had such a positive impact on your organization's vulnerability score, keeping it lower than ever. Regarding the manual downloads for certain apps in our catalog, we understand your concern. We need to consider factors like End User License Agreements (EULAs) and licenses for those types of apps. We're continuously working to improve our catalog to provide a smoother patching experience for you while adhering to these requirements. We're glad to hear that Patch My PC has outperformed other solutions you've tried, especially in integrating with Intune for 3rd party patching and ensuring all your most used software is patched effectively. Thanks for choosing Patch My PC! - Justin Chalfant ### 47. eXCELLENT DEPLOYMENT TOOL, HAD KIT UP AN RUNNING IN NO TIME **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Environmental Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Patch My PC?** THE DEPLOYMENT AND SETUP WAS SO EASY MAKING YOU ON BOARD WITH IT STRAIGHT AWAY, MEANING WE WERE UPDATING APPLICATIONS IN NO TIME **What do you dislike about Patch My PC?** NOT EVERY APPLICATION IS THERE AND WE HAVE A NUMBER OF OBSCURE ONES **What problems is Patch My PC solving and how is that benefiting you?** LACK OF STAFF TO PACKAGE AND UPDATE APPLICATIONS **Official Response from Natalie Diller:** > Thank you for the positive review! We’re happy to hear that the easy setup and deployment helped you get up and running quickly. We understand that some obscure applications may not be in our catalog yet, but we’re constantly working to expand it, so make sure to submit any requested apps via our User Voice. Thanks again for your feedback, and thank you for choosing us! ### 48. Great experience and support without the hard sell. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Patch My PC?** PMP does exactly what it says on the label, and has a ton of genuinely cool features. The support was fantastic and it was easy to get started. The pricing was also transparent which not many vendors offer. **What do you dislike about Patch My PC?** Not having support in my local timezone meaning overnight replies is one downside, but they are responsive when sending enquiries. **What problems is Patch My PC solving and how is that benefiting you?** PMP is helping with vulnerability management across the orgnisation, as well as Win32 application deployment. It means apps that do not MSIs can be deployed across our fleet and centralised to a single tool. **Official Response from Justin Chalfant:** > Thank you for your positive review! We're delighted to hear that Patch My PC has met your expectations with its straightforward functionality, cool features, and transparent pricing. It's great to know that getting started was easy and that you found our support team helpful. We apologize if there was any delay in our support responses. We do have support teams across the world, and we're constantly working to improve our responsiveness in all time zones. Thank you for choosing Patch My PC. We're committed to continuing to provide you with excellent support and a great user experience. - Justin Chalfant ### 49. Patch My PC has made my work life a thousand times easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Cody W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2024 **What do you like best about Patch My PC?** To tell the truth, the easiest part of Patch My PC is that after inital implementation, I virtually never have to worry about it. Patch My PC simply just works. It integrates seamlessly with SCCM & Intune environments with all its automated processes. With a small IT team, we would be spending half our work week patching vulneralbilities if it wasn't for Patch My PC. **What do you dislike about Patch My PC?** In my use case, there are no downsides with how we use Patch My PC. It's one of the few softwares that I can say that about. **What problems is Patch My PC solving and how is that benefiting you?** Patch My PC is a huge time saver for us. It allows us to focus on other items of business that we wouldn't have much time for otherwise. **Official Response from Justin Chalfant:** > Thank you, Cody, for such a positive review! We're happy to hear that Patch My PC has made your work life significantly easier and that it just works seamlessly for you. It's great to know that our solution is helping your small IT team save time and focus on other important business aspects. We appreciate your trust in our software and are glad to have no downsides in your experience. Thanks for choosing Patch My PC and for letting us contribute to your team's efficiency! - Justin Chalfant ### 50. A fantastic simple to use patching and software management solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about Patch My PC?** Patch My PC is incredible easy to setup and use. The quick and simple integration into Intune means we had this all setup in a matter of minutes. The automatic features also make the long term use very attractive, and as we are using this daily is helps us out a lot with software patching. We did reach out to support for their technical review of our setup and they were able to point out some things we had missed and were very helpful and friendly during that call. Fantastic service from them all. **What do you dislike about Patch My PC?** The one thing we would like to see improved in reporting, so we can have break down exportable reports of how well the patching is going. A summary of machines that have been successfully patched and which ones are failing. This would save us having to dig through Intune to get reports on this. So better reporting features would go a long way! **What problems is Patch My PC solving and how is that benefiting you?** Automating software patching and deployment via Intune. **Official Response from Caitlan Nguyen:** > We're thrilled to hear about your positive set up experience and working with our support team! Your feedback around reporting has been noted, as we're always looking for ways to improve. ## Patch My PC Discussions - [What customizations are you using that should be out of the box/default for pmpc](https://www.g2.com/discussions/what-customizations-are-you-using-that-should-be-out-of-the-box-default-for-pmpc) - 2 comments, 2 upvotes - [What is Patch My PC used for?](https://www.g2.com/discussions/what-is-patch-my-pc-used-for) - 1 comment, 1 upvote - [View Patch My PC pricing details and edition comparison](https://www.g2.com/products/patch-my-pc/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-10+19%3A51%3A17+-0500&secure%5Bsession_id%5D=d6d2b75f-3610-46b1-9ceb-090c0f7fc6ef&secure%5Btoken%5D=45442312ec34a08a0dcabf7cab8d93092f8402931e4e531356fcb3785b99bc51&format=llm_user) ## Patch My PC Integrations - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft System Center](https://www.g2.com/products/microsoft-system-center/reviews) ## Top Patch My PC Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,349 reviews) - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) - 4.5/5.0 (189 reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - 4.8/5.0 (273 reviews)