---
title: Patch My PC Reviews
meta_title: 'Patch My PC Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 736 reviews by the users' company size, role or industry
  to find out how Patch My PC works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 736
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# Patch My PC Reviews
**Vendor:** Patch My PC  
**Category:** [Patch Management Software](https://www.g2.com/categories/patch-management)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 736
## About Patch My PC
Patch My PC is an automated patch management solution built for IT and security teams who want to simplify software updates, strengthen endpoint security, and reduce manual work. We integrate directly with Microsoft Configuration Manager, Intune, and WSUS, making it easier to manage third-party applications, deploy updates faster, and stay ahead of vulnerabilities. Trusted by over 8,200 organizations, Patch My PC is backed by a responsive support team and a deep commitment to customer experience. Why teams choose Patch My PC: • Automated patch management: We package, test, and publish updates for thousands of trusted third-party applications, so your team doesn’t have to. • Seamless deployment: Easily assign and deploy apps to endpoints through ConfigMgr or Intune in just a few clicks. • Security and compliance visibility: Real-time dashboards, CVE insights, and compliance reports help you reduce risk and prove patching effectiveness. • No scripts, no hassle: We eliminate the need for custom scripts or manual packaging, freeing up IT to focus on higher-value work. • Built-in flexibility: Customize update behavior, notifications, and app configurations to fit your environment. Patch My PC helps IT professionals reduce patching workload, enhance their security posture, and manage endpoints with confidence. Whether you&#39;re managing a hybrid environment or scaling Intune deployments, Patch My PC makes third-party patching feel simple—even enjoyable.



## Patch My PC Pros & Cons
**What users like:**

- Users value the **efficient patch management** of Patch My PC, which automates updates and streamlines software deployment. (75 reviews)
- Users praise the **exceptional customer support** from Patch My PC, highlighting their knowledge and responsiveness in solving issues. (56 reviews)
- Users value the **ease of use** of Patch My PC, significantly reducing time spent on software management. (41 reviews)
- Users highlight the **time-saving benefits** of Patch My PC, making application updates effortless and efficient. (36 reviews)
- Users find **easy deployment** effortless, enjoying smooth integration with Intune and extensive, customizable app management. (35 reviews)
- Users find the **easy setup** of Patch My PC invaluable, streamlining their software management and enhancing security effortlessly. (33 reviews)
- Reliability (32 reviews)
- Automation (28 reviews)
- Patching (23 reviews)
- Features (19 reviews)

**What users dislike:**

- Users feel there&#39;s a **lack of missing features** in the cloud product compared to the on-prem version. (24 reviews)
- Users feel the **user interface needs improvement** and suggest updates for faster delivery and better organization. (8 reviews)
- Users experience **insufficient information** regarding training and reporting, making it challenging to resolve issues effectively. (7 reviews)
- Users are frustrated by the **lack of cloud support** features compared to the publisher version, affecting usability. (7 reviews)
- Users note the **lack of Mac OS support** , but anticipate improvements in future versions for macOS compatibility. (6 reviews)
- Users find the **update issues** in Patch My PC frustrating, as some software requires manual updates. (6 reviews)
- Users face **access issues** due to limited app availability and manual downloads for gated applications. (5 reviews)
- Users face a steep **learning curve** that can lead to initial anxiety before successfully deploying the tool. (5 reviews)
- Outdated Technology (4 reviews)
- User Difficulty (4 reviews)

## Patch My PC Reviews
  ### 1. Amazing product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pradeep S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2024

**What do you like best about Patch My PC?**

Patching almost all generic application in wondows

**What do you dislike about Patch My PC?**

Still there are few apps which admin need to download and keep it in the folder to create package (Global Protect, Cisco Any connect)
However its ok to have to do some work

**What problems is Patch My PC solving and how is that benefiting you?**

Auto patch of many application

**Official Response from Justin Chalfant:**

> Hi Pradeep,

Thanks for sharing your feedback about Patch My PC! We're glad to hear that you find Patch My PC to be an amazing product.

It's fantastic to know that you appreciate the capability of Patch My PC to patch almost all generic applications in Windows.

We've noted your feedback about the need to manually download and keep certain apps in a folder to create packages. While it's great to have automated patching for many applications, we understand that having to do some additional work for specific apps can be a bit cumbersome. We're continuously working to improve our offerings, so your feedback is valuable to us. - Justin Chalfant

  ### 2. My experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelby C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Patch My PC?**

I no longer have to package my own apps! Previously, there were instances when certain applications would give me trouble, and I would end up spending days trying to resolve the issues myself. However, with Patch My PC, I am relieved of the burden of packaging my own apps. It saves me valuable time and effort, allowing me to focus on more important tasks. I greatly appreciate the convenience and efficiency it brings to my workflow. Never having to package my own apps again is a definite advantage provided by Patch My PC.

**What do you dislike about Patch My PC?**

I haven't had enough time to give a valuable answer to this question.

**What problems is Patch My PC solving and how is that benefiting you?**

Patch My PC solves the problem of manual app packaging and saves me time by automating the process. This benefits me by allowing me to focus on other important tasks and ensuring that the applications are correctly and efficiently deployed without any issues.

**Official Response from Natalie Diller:**

> Thank you for the positive review, Kelby!

  ### 3. Patch my PC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tyler J. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2023

**What do you like best about Patch My PC?**

We use patch my PC for Intune. Patch my PC allowed us to create packages and update applications as well as automating the whole process. Customer Support has always been helpful. Super awesome application

**What do you dislike about Patch My PC?**

No compliants at all. Patch my PC has been great.

**What problems is Patch My PC solving and how is that benefiting you?**

Patch my PC is helping us patch our 3rd party applications.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback, Tyler!

  ### 4. The Best Third-Party Patching Service and SCCM Guidance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dan S. | Senior Security Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Patch My PC?**

I've used various tools for deploying third-party patching tools such as Chocolatey or something built into an RMM, but none perform as well as Patch My PC. I've used Patch My PC with Intune and SCCM and the experience with them was terrific. You can customize so many options when it comes to deploying updates and what the users will experience. For example, Notepad++ can't be updated if it's open, most tools will fail to update it. Patch My PC allows you to prompt the user to save their work so it can be updated or close the app for it to be updated. 

Patch My PC, specifically the founder and CEO Justin Chalfant has a ton of super helpful videos on the Patch My PC youtube channel. They have been tremendously helpful in ensuring SCCM is set up correctly and Intune. It's honestly an underrated resource. 

The customer service/support from Patch My PC is also the best I've seen, it's very clear that the people at Patch My PC enjoy their jobs as they are always a pleasure to talk to.

**What do you dislike about Patch My PC?**

I don't currently have any dislikes, the product performs exactly as advertised. If they could someday incorporate windows updates that would be the cherry on top!

**What problems is Patch My PC solving and how is that benefiting you?**

Ensuring all our third-party applications are kept up to date.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback; it means so much to our team! We love hearing that you've tried us alongside our competitors and that you've had a better experience using our product. Makes our day/lifetime! We will definitely pass your - someday wish - along to our Engineering team and consider it as we make improvements to the product in the future. Thank you for choosing us for your third-party patching needs!

  ### 5. Patch My PC for the win!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Patch My PC?**

Ease of use, knowledgable customer support, and always new features coming down the pipeline.

**What do you dislike about Patch My PC?**

Nothing we dislike and looking forward to more app patch support in the future.

**What problems is Patch My PC solving and how is that benefiting you?**

Proactive patch management that closes all security loopholes with our third party application base for both existing and new device installations.

**Official Response from Caitlan Nguyen:**

> Thank you for the raving review!

  ### 6. PatchMyPC and Advanced Insights is awesome.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Patch My PC?**

I think just the pure fact that the people involved in PatchMyPC listen to real-world problems from community and address them when Microsoft can't (ex: reporting capabilities through Advanced Insights vs ConfigMgr)

**What do you dislike about Patch My PC?**

There's not anything I can think of that I dislike so far!

**What problems is Patch My PC solving and how is that benefiting you?**

Automation of patching and reporting

**Official Response from Caitlan Nguyen:**

> Thank you so much for the raving review! Your insight is invaluable for our continuous improvement.

  ### 7. Easy to Implement, Easy to Patch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2023

**What do you like best about Patch My PC?**

Staff is very responsive and willing to help with all types of questions. Implementation is extremely easy and makes Intune as easy as it should have been from the start.

**What do you dislike about Patch My PC?**

Interface seems a bit dated and simplistic, but not in a way that hinders capability.

**What problems is Patch My PC solving and how is that benefiting you?**

3rd party apps were not getting updated by default. Patch My PC takes what is normally tedious, manual, and confusing and lets you set it and forget it (for the most part).

**Official Response from Natalie Diller:**

> Thank you for the positive review! We are working on updates to our UI, so we appreciate that feedback and have improvements on the way.

  ### 8. User Friendly and a Great Help

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Patch My PC?**

Being able to add products that our end users use frequently and are almost always never updated is going to be a huge help.  We seemed to always have issues with our security group wanting us to update or patch software and we would have to physically go to machines.  This saves us time and money!

**What do you dislike about Patch My PC?**

At this time there isn't much that we don't like about the prouct.  The onboarding took a bit longer than I expected which would be the one thing that I would like to see that improved.

**What problems is Patch My PC solving and how is that benefiting you?**

It is helping us to eliminate out of date software on our campus and close up security gaps.  It helps us to be more productive and allowed us to install apps to our Company Portal and allow people to request apps that they need.

**Official Response from Natalie Diller:**

> We appreciate the positive feedback and are happy to hear our product is saving your team both time and money! If you're open to reaching out to us directly and providing additional insight into how we can improve on the onboarding side, we'd be happy to hear your feedback. Thanks for your support!

  ### 9. Patching made easy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Patch My PC?**

It offers fast, high-quality support with easy communication channels. The setup is a breeze, accompanied by user-friendly features and thorough documentation. The software's extensive catalog covers a wide range of applications, ensuring all our programs stay up to date. Designed by techies for techies, Patch My PC delivers a great sales and proof-of-concept experience. It's a must-have tool for effortlessly keeping your software current.

**What do you dislike about Patch My PC?**

The reporting could be better. While they have a solution for the reporting, the ease of use and the displayed informations have room for improvement. Apart from that, no complaints.

**What problems is Patch My PC solving and how is that benefiting you?**

Patch My PC offers a compelling solution for managing a wide variety of software stacks that require ongoing maintenance. Rather than relying on manpower alone to keep your software up to date, Patch My PC provides a convenient "set and forget" solution. By automating the process, it allows you to focus on other tasks while ensuring your software remains current. With Patch My PC, you can confidently maintain your software stack with ease and efficiency, freeing up valuable time and resources for other critical endeavors.

**Official Response from Justin Chalfant:**

> Thanks so much for the review! Exciting news, we are in the process of a software launch of our new reporting product, Advanced Insights. I think it will likely address some of the feedback around reporting. https://patchmypc.com/advanced-insights

  ### 10. Elevating IT Efficiency and Cutting Costs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Patch My PC?**

I can personally compare two products we were using: Ivanti Third-Patch for SCCM before and PatchMyPC now. From my experience, PatchMyPC is much more stable, has more features such as application publishing, easier to use with a lower price. Also their Advanced Insign product looks promising. Product integration with SCCM is really simple. Customer Support is great. I really like the product.

**What do you dislike about Patch My PC?**

The only thing I would change is to make the decision to switch to PatchMyPC earlier.

**What problems is Patch My PC solving and how is that benefiting you?**

No problems so far.

**Official Response from Caitlan Nguyen:**

> Thank you for your support and for choosing us! We appreciate you taking the time to write this positive review!

  ### 11. Great tool for application deployment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Patch My PC?**

User-Friendly Interface: Patch My PC offers a simple and intuitive interface that makes it easy to navigate and use. The user-friendly design ensures that even those with limited technical knowledge can operate the software efficiently.

Automatic Application Updates: One of the standout features of Patch My PC is its ability to automatically detect outdated software on your computer and apply updates. This saves users time and effort in manually checking and updating individual applications.

Extensive Software Database: Patch My PC boasts a comprehensive database of supported applications, covering a wide range of popular software. This ensures that most of the commonly used applications on your computer can be updated through the tool.

Silent Updates: Patch My PC has a "Silent Mode" option, which allows users to update their applications silently in the background without interrupting their work. This feature is particularly useful for maintaining a smooth workflow while ensuring that all software is up to date.

Customization Options: The software provides users with customization options, allowing them to tailor the update process to their preferences. Users can choose which applications to update, set up a schedule for automatic updates, and even exclude specific applications if desired.

**What do you dislike about Patch My PC?**

It does not support MacOS, some of the software applications that we use are not supported yet. Would be great if we could have the ability to include other applications of our own in patch my pc.

**What problems is Patch My PC solving and how is that benefiting you?**

Easy of deploying and keeping applications up tp date with their latest version.

**Official Response from Natalie Diller:**

> We appreciate the positive feedback! We are keeping the option for support for Macs on our radar as we build out the product, so we appreciate that input. Thanks for your support!

  ### 12. A worthwhile investment

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Patch My PC?**

- Ease of setup
- Ease of use for publishing new applications/updates
- Large selection of software it manages/regular additions of newly supported applications
- Uservoice for suggesting changes/software
- Inclusion of CVE's for updates on new updates
- Ability for PatchMyPC to look at installed applications in your environment it supports to easily allow you to take control of updates for those applications
- The ability to maintain previous deployed versions but unassigned for easy rollback

**What do you dislike about Patch My PC?**

- Would prefer a bit more customization of the popup for managing conflicting processes on updates. Despite including our logo some users have been suspicious of the popup (despite being informed about it via company wide communication). Notification has also been finicky on W11 for us as well.

**What problems is Patch My PC solving and how is that benefiting you?**

Freeing up administator time by handing a large number of third party application updates and install packages. With the number of updates/applications we publish using PmP it would take multiple hours of administrator time a week to keep up with.

**Official Response from Natalie Diller:**

> Thank you for the positive review! We appreciate your feedback about more customization of the popup screen. We'll take this to our Engineering team to see where we can potentially improve. Thanks for your support!

  ### 13. A Seamless Experience and An Excellent Value!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 07, 2023

**What do you like best about Patch My PC?**

Patch My PC is a fantastic product for installing core applications and keeping them up to date.  The support is responsive, helpful, and thourough.  Compared to competitors, PMPC is a very good value and very easy to use.  Its close integration with Intune was especially appreciated for our use case.

**What do you dislike about Patch My PC?**

The main downsides for us are the relatively limited catalog of available apps, the inability to use PMPC with custom applications, and no support for Mac Intune apps.  Most of these features are on PMPC's roadmap, however.

**What problems is Patch My PC solving and how is that benefiting you?**

We've experience issues keeping our user's applications up to date, especially ones with security concerns such as browsers and office suites.  PMPC effectively automates the entire update process for us in 90% of our applications.

**Official Response from Justin Chalfant:**

> Thank you for your detailed review on Patch My PC! We're thrilled to hear about your positive experiences, especially regarding our close integration with Intune.

We have noted your concerns about the limited catalog and the inability to use PMPC with custom applications. Excitingly, custom apps are currently in private preview. We're working diligently to make this feature publicly available soon. To stay updated on this feature's release, we invite you to vote up this idea on our UserVoice: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-1303.

Your feedback drives our progress. Thank you for being an essential part of our journey. - Justin Chalfant

  ### 14. Easily the best patch tool for Intune I've tried

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Patch My PC?**

Both easy to install and use. Support is next level and requesting new features that actually gets implemented is awesome. It's easy to figure out what's going on and the main application is super light weight.

**What do you dislike about Patch My PC?**

The main user interface would is still an application - a website to setup configuration would be awesome. I hope it will be implemented soon.

**What problems is Patch My PC solving and how is that benefiting you?**

We use Intune and needed a tool to automatically update the software packages that we distribute to endpoints. Intune is not able to do this on it's own.

**Official Response from Natalie Diller:**

> Thank you for the positive review! Your feedback about the website setup configuration has been noted, and it's something we'll keep on our radar as we work on improvements to the product. We appreciate your input and your support!

  ### 15. Literally saves us hundreds of hours a year in labor

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ryan S. | IT Operations Manager, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 05, 2023

**What do you like best about Patch My PC?**

The product as a whole is great. Their support is great. Their pricing is great. They're easy to implement, and they listen to their users for new features.

**What do you dislike about Patch My PC?**

Only that other companies aren't this great to work with.

**What problems is Patch My PC solving and how is that benefiting you?**

They're saving us time by automatically finding software that's installed, patching it, and now that we have a higher license, they're providing us pre-packaged software for deployment so newly imaged machines are already up to date.

**Official Response from Natalie Diller:**

> Thank you for the positive feedback! We appreciate your support.

  ### 16. Patch My PC is a comprehensive solution to patching and updates.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Patch My PC?**

Patch My PC is a great time-saver that is consistent and reliable. This, backed with great customer support, made an easy set-up that has proven to ease the burden of managing software packages and application updates.

**What do you dislike about Patch My PC?**

This is not a downside to PMPC, but having decent knowledge of the systems management software you are using is quite helpful in the longrun.

**What problems is Patch My PC solving and how is that benefiting you?**

The issue was how time consuming it was to manually create update packages, keep track of all the versions, and how much time it took to get a package fully fleshed out before deployment. PMPC has saved me so much time and effort.

**Official Response from Natalie Diller:**

> We appreciate your positive feedback for our product and our support team and are happy to hear we've been able to save you time and effort. Thanks for your support!

  ### 17. We switched from a previous tool to Patch My PC in regards to the better # of Apps supported

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Patch My PC?**

# of application supported
usability
SCCM Packaging
Vulnerability management (Updates)
Dashboard

**What do you dislike about Patch My PC?**

The licensing and cost was a bit long to get, but mainly linked to internal process and going through third party. To provide a better feedback her I will send to IT person using it daily. Thanks.

**What problems is Patch My PC solving and how is that benefiting you?**

Quickely update our tools including packaging through SCCM. So fits to security requierements to do that frequently and for a maximum of tools. Even Small tools are patched. 
I do not need anymore 1 person only for that.

**Official Response from Caitlan Nguyen:**

> Thank you for the review! We've noted your feedback and appreciate you sharing it with us. Thank you for choosing Patch My PC!

  ### 18. Easy Setup, Easy Management, Great Support, YOU NEED IT.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2023

**What do you like best about Patch My PC?**

PMPC has been an answer to my prayers. Being the only person managing packages and updates it gets a little overwhelming sometimes. PMPC has saved me so much time already, and I am just two months in.

**What do you dislike about Patch My PC?**

So far I have not had any negative experiences with PMPC. I am trying to think hard of something I can complain about and I cant come up with anything.

**What problems is Patch My PC solving and how is that benefiting you?**

We are going through a security audit and I was manually creating packaged and pushing out updates. Its really nice to be able to setup an ADR that updates these 3rd party softwares.

**Official Response from Natalie Diller:**

> Seeing this positive feedback, that we've been able to save you time and you've had a great experience with our support team means so much. Thank you for choosing us for your third-party patching needs!

  ### 19. Amazing Time Saver

**Rating:** 5.0/5.0 stars

**Reviewed by:** Douglas H. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Patch My PC?**

PatchMyPC creates all of your updates and applications for your 3rd party apps.

**What do you dislike about Patch My PC?**

The console can only be run on the computer it's installed on.

**What problems is Patch My PC solving and how is that benefiting you?**

Time, it frees up at least 120 hours a year of work, it pays for itself in the first week.

**Official Response from Natalie Diller:**

> Thank you for the positive review, Douglas! We're thrilled to hear that our product frees up 120 work hours a year. We've noted your feedback around the console and appreciate it, as we're always looking for ways to improve. We appreciate your support!

  ### 20. PatchMyPC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about Patch My PC?**

I like the automatic publishing and scheduled syncing. I'd like to see advanced analytics and reporting for Intune as intune's built in reporting isn't that easy to navigate. I like being able to make changes and republish them and I also like the assignment changing options.

**What do you dislike about Patch My PC?**

I've found quite a few packages failing to install and it seems like there isn't enough logic in the packages to stop that. Not sure if that is specific to our environment or if thats across the board. I think the UI could be more optimized a bit too.

**What problems is Patch My PC solving and how is that benefiting you?**

Automatic app publishing for patches, less administrative work and app creation.

**Official Response from Justin Chalfant:**

> Thank you for sharing your experience with Patch My PC. We're glad you value our features, like automatic publishing and syncing.

We've noted your suggestions on advanced analytics for Intune and will work towards improving that. Apologies for the package installation issues and UI concerns. For the packages failing, would you be able to open a support case at https://patchmypc.com/technical-support? We have a dedicated support team that focuses on application packaging, and we could definitely help out!

Your feedback is crucial, and we appreciate your insights. For any further assistance, feel free to reach out. - Justin Chalfant

  ### 21. Put your security department at ease by simplifying vulnerability management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sean E. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 11, 2023

**What do you like best about Patch My PC?**

It integerates with all of Microsoft's offerings like SCCM (Endpoint Manager), a stand-alone WSUS server and Intune making it super easy to keep your existing workflows.

**What do you dislike about Patch My PC?**

Nothing! The only thing not to like is that Microsoft does not offer a solution for patching third-party updates on servers besides WSUS so you're stuck with that decades old technology.

**What problems is Patch My PC solving and how is that benefiting you?**

By easily integrating with my existing Microsoft patching solution, keeping third-party apps up-to-date makes my end-users happy, my security team happy, and me since I don't have any extra work to do!

**Official Response from Natalie Diller:**

> Thank you for the positive feedback, Sean! Our team appreciates your support.

  ### 22. Great Service, Extra ordinary Customer service makes this a must have patching tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** RUTVIK C. | Server Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Patch My PC?**

GUI is very detailed and covers every aspect, more than other similar softwares. Great integeration with Intune as well. Customer Support is very friendly and supportive, going out of scope to help as well. Implementation is very easy.

**What do you dislike about Patch My PC?**

Honestly cannot think of a single dislike at this point.

**What problems is Patch My PC solving and how is that benefiting you?**

We have Intune only machines and PMPC has made it very easy to manage them

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback, Rutvik! We appreciate your support.

  ### 23. Patch My PC saves countless hours of work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle B. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2023

**What do you like best about Patch My PC?**

Our subscription to Patch My PC saves us countless hours of work each year.  Their staff are professional and responsive to our questions and requests.

**What do you dislike about Patch My PC?**

I believe the interface can be more accessible.

**What problems is Patch My PC solving and how is that benefiting you?**

Patch my PC is helping us to patch many 3rd party applications and their constant security updates!

**Official Response from Justin Chalfant:**

> Thank you for your review of Patch My PC!

We're thrilled to hear that our subscription has been a time-saving solution for you, and we're committed to providing professional and responsive support.

Your feedback about the interface is noted, and we're always looking for ways to improve.

Thank you for choosing Patch My PC! - Justin Chalfant

  ### 24. Scalable support for any size org. So much value added.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2024

**What do you like best about Patch My PC?**

Vulnerability managemnt, it is amazing. So easy!

**What do you dislike about Patch My PC?**

Nothing, it's really a good product. I have no complaints to note.

**What problems is Patch My PC solving and how is that benefiting you?**

3rd Party Patching

**Official Response from Justin Chalfant:**

> Hey Joe,

Thanks for sharing your experience with Patch My PC! We're gladto hear that you've found our vulnerability management feature amazing and easy to use. It's fantastic to know that it's providing value to your organization. - Justin Chalfant

  ### 25. PatchMYPC is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brett B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2023

**What do you like best about Patch My PC?**

I can trust that my endpoints are properly patched and up to date at all times. It just freaking works and is pretty much hands off 100% of the time. I'd recommend to anyone/everyone!

**What do you dislike about Patch My PC?**

I don't have any complaints or dislikes about the product. Anytime I've needed assistance or wanted to review the solution is working properly, I've been met with expected answers and assistance to provide the level of assurance needed to trust that it's working properly.

**What problems is Patch My PC solving and how is that benefiting you?**

I am able to patch all 3rd party apps across our organization of ~500 employees. It allows me to be more productive without having to manually patch these products.

**Official Response from Natalie Diller:**

> Thank you for the positive review here, Brett. We always appreciate hearing positive feedback around support from our team. Thank you for choosing us for your patching needs!

  ### 26. Isle of Wight Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael O. | Technical Specialist (Architecture), Enterprise (> 1000 emp.)

**Reviewed Date:** September 14, 2022

**What do you like best about Patch My PC?**

Since using Patch My PC I have been enabled to reduce the amount of machines with out of date software. Patches come out on a daily bases and the ADR will distribute this to the estate of machines at the hospital.

**What do you dislike about Patch My PC?**

So far, I haven't seen any downside to the product. It does everything needed; I can't say a bad word about the company. When I have phoned for help, they have always answered.

**What problems is Patch My PC solving and how is that benefiting you?**

We are using the product to assist in updating 3rd party software. We want a product that can be left to maintain itself via ADRs with the Microsoft Endpoint Configuration manager to reduce staff time and it clearly does.

**Official Response from Natalie Diller:**

> We really appreciate this positive feedback and are so happy to hear you are pleased with our support and our product. Thank you!

  ### 27. A stellar product supported by stellar people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Patch My PC?**

Patch my PC makes vulnerability and patch management easy and efficient. Once the initial framework is in place, it is a "set it and forget it" tool. This automation frees up time for our IT and InfoSec personnel to tackle more complex tasks. Additionally, all of our interactions with Patch My PC personnel have been wonderful. Finally, the support documentation is extensive and comprehensible.

**What do you dislike about Patch My PC?**

The user interface could use some udpating and we would like to see a richer catalog of applications, though the list is already impressive. Admittedly, these are personal preferences.

**What problems is Patch My PC solving and how is that benefiting you?**

As a SaaS only company, it is critical that we keep our third-party applications up-to-date. Patch My PC patches our software based on criticality so we are not subject to zero-day and other attacks.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback! We love hearing that you think our people are as stellar as the product itself. You can submit any ideas for apps you'd like to see added to our catalog by heading over to our User Voice; I'll include a link to that for you below. We're also working on making our UI nicer to look at as we make future improvements, so stay tuned there. Thank you for choosing us for your third-party patching needs!

  ### 28. Makes my job easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Patch My PC?**

It makes the process of updating software for a large number of computers simple.

**What do you dislike about Patch My PC?**

I have not had any issues usint Patch My PC as of yet!

**What problems is Patch My PC solving and how is that benefiting you?**

Patching software for a large number of computers in a timely manner.

**Official Response from Caitlan Nguyen:**

> Thank you for the positive review! We greatly appreciate your support.

  ### 29. Very nice product, great install experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stef P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 22, 2023

**What do you like best about Patch My PC?**

It's super straight-forward to install PmP.
The guides on the website are clear and easy to follow.
SCCM Integration works like a charm and makes managing third party-apps a dream.

**What do you dislike about Patch My PC?**

There isn't much to dislike to be honest, if there was anything, maybe that the catalogue of available apps doesn't cover everything we use in production, but you can request apps to be added, another great feature!

**What problems is Patch My PC solving and how is that benefiting you?**

Internally, SCCM manages all microsoft products, this leaves a gap for plenty of third-party apps.
PmP makes keeping those up-to-date super easy. ADR make it so that you can choose to automatically deploy updates for Firefox for example.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback and review here, Stef!

  ### 30. Patch My PC is a Third-Party App game changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom Q. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Patch My PC?**

I like the simplicity of the tool.  I like customizing the command line before publishing the application/updates.  The automation behind assignments is great.

**What do you dislike about Patch My PC?**

I think this is more of an Intune gripe, but it would be nice to have a rule that would delete apps/updates that are more than a couple releases old.

**What problems is Patch My PC solving and how is that benefiting you?**

Patching Third Party applications.  PMPC is helping with the automation behind it.  I've used other products that required much interaction to deploy them, which cost a lot of time.  It's nice to just have to validate that the app/update is there and assigned rather than go through the whole process involved with Config Mgr.

**Official Response from Justin Chalfant:**

> Hey Tom,

I wanted to make sure you know we do have the option to delete apps/updates older than a specific number of versions old. In the Intune Options, you can change the "Delete any previous..." option as described here https://patchmypc.com/intune-application-creation-options. Please let me know if that helps you.

- Justin Chalfant

  ### 31. Made life easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jim R. | Client System Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about Patch My PC?**

We have been a no patching workplace for a very long time and now that we have the right people in the correct positions patching has been our primary focus. Coming from a no patching workplace, Patch My PC has made this so easy to us to make sure everything is up to date. The ease of use is incredible.

**What do you dislike about Patch My PC?**

Almost a month into it, myself and the other sys admin have yet to find anything we dislike. Everything is user friendly and easy to grasp on to.

**What problems is Patch My PC solving and how is that benefiting you?**

This product is solving a no patch workplace issue that went on for years. Without this product, they way we are setup, it would take years to get everything up to date. This benefits us by helping us save years of no patching to get evrything up to date.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback! We love hearing that ease of use has been incredible for you and your team! To hear that "it would take years to get everything up to date" without us means so much to our team. Thank you for choosing us to fill that gap!

  ### 32. A robust but simple to setup and maintain solution.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Patch My PC?**

Needed a solution to handle third-party software and this covers all the bases.  Highly configurable and easy to use when integrated with Microsoft Endpoint Manager.

**What do you dislike about Patch My PC?**

Some may prefer a more modern interface but again, once setup it's very low effort to maintain.  Looking forward to its continual progression of added applications and features.

**What problems is Patch My PC solving and how is that benefiting you?**

Through its integration with Endpoint Manager, we now have a comprehensive patch management solution for all endpoints within the organization.  This saves an enormous amount of time for the software updates that were being done manually.

**Official Response from Natalie Diller:**

> Thank you for the positive feedback, Joel! We're working on improvements to our interface, so stay tuned, and thanks for your patience in the meantime! We appreciate your support.

  ### 33. Easy to setup, great support, saves me sooooo much time

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about Patch My PC?**

The automated update process means I don't have to spend my time constantly packaging apps, I can just select the apps I want and let Patch My PC do the rest.

**What do you dislike about Patch My PC?**

It would be great for the product to be cloud based, I believe this may be on the cards.  Support for a few of our apps is missing but may well be added as other users have indicated interest in the feature request section of the website.

**What problems is Patch My PC solving and how is that benefiting you?**

Mainly it saves me a lot of time compared to the standard manual install and update packaging process for intune (IntuneWinAppUtil.exe).  It allows me to use update rings to fully test those updates and the conflicting processes feature means I can update apps that would usually error and at the same time give the user the option to defer should they be in the middle of something.

**Official Response from Natalie Diller:**

> Thank you for the positive review! We definitely have some of your preferred improvements on our radar, so stay tuned. Thanks for your support!

  ### 34. Patch my PC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Wessel v. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Patch My PC?**

The fact that software can be managed in a different manner and because certain things that fail on SCCM or Intune can be managed with PmP. Greatly helps with vulnerability management.

**What do you dislike about Patch My PC?**

Not sure if it is possible in some way, but it would be nice if it had the capability to uninstall certain software versions, or replace certain software for example Adobe Reader. We have Adobe Acrobat Reader, Adobe Reader, Adobe Acrobat and Adobe Acrobat Reader DC installations in our environment. Would be great if we can uninstall everything, or have all the other obsolete versions replaced with the correct Adobe Acrobat Reader DC.

**What problems is Patch My PC solving and how is that benefiting you?**

It was able to assist with getting a large backlog of security/software updates to various applications found in our environment. It also assist with patching software that we've been having trouble with via our internal Software Center, SCCM, and Intune.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback, Wessel! We love hearing that our product has helped your team with vulnerability management. As far as Adobe goes, we do not have a built-in way to do this automatically, but pre-scripts can be utilized to uninstall specific software. We also have an uninstall script on our GitHub documentation, which I'll add a link to for you below. Thank you for choosing us for your third-party patching needs, and please let us know if there's anything we can do to assist in the future!

  ### 35. This product just gets the job done!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rinat A. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 14, 2023

**What do you like best about Patch My PC?**

The ease with which you can update all the third-party software that I have in the organization, without getting involved and creating a version update for each of them, here I have peace of mind that I know first of all what software I have and know that they are updated

**What do you dislike about Patch My PC?**

I honestly have nothing to write down, maybe the logs will be more understandable...

**What problems is Patch My PC solving and how is that benefiting you?**

As I wrote before, it takes care of updating all the third-party software in the organization, it relieves me of the worry of updating every software that is in the house of Holip, which is not possible

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback, Rinat!

  ### 36. Great experience so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 13, 2023

**What do you like best about Patch My PC?**

We have just started automating deploying applications, and patching applications in our environment. Using Patch My PC has made this so much easier than having to manually package each application individually, and for each update. I have worked with their support on numerous occasions when I needed a specific solution that I did not see, and they were extremely helpful with finding a solution.

**What do you dislike about Patch My PC?**

So far there is nothing I don't disklike about Patch My PC, that said, we are fairly new to PatchMyPC.

**What problems is Patch My PC solving and how is that benefiting you?**

For us, Patch My PC will be solving the problem of packaging applications, so we can start automating application deployment. This will free up our staff's time, so that they can do other tasks, and projects instead of installing applications.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback! We appreciate your support.

  ### 37. Patchmypc is a reliable and easy-to-use software that helps me keep my PC updated and secure.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eduardo G. | Security Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Patch My PC?**

I like several aspects of Patch My PC: User-Friendly Interface, Extensive Software Support, Regular Updates, Security Benefits, and most of all Active community and support.

**What do you dislike about Patch My PC?**

Not all applications are supported. But it's ok. They are trying to cover other applications.

**What problems is Patch My PC solving and how is that benefiting you?**

Vulnerability Software. Securing our applications.

**Official Response from Justin Chalfant:**

> Thank you for taking the time to review Patch My PC. I am happy to hear that you appreciate the user-friendly interface, extensive software support, and our active community and support. Your feedback is instrumental in helping us improve our services.

We understand your concern regarding the support for all applications. We're thrilled to inform you that we're on the verge of releasing a feature for custom apps that will allow users to add any apps. You can find more information on this upcoming feature here: https://ideas.patchmypc.com/ideas/PATCHMYPC-I-1303. This should further enhance your experience and allow for even more flexibility. - Justin Chalfant

  ### 38. PatchMyPC has been a breeze to set up, and even easier to manage.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Buzz L. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Patch My PC?**

If there's an app I need to deploy, there's about a 95% chance it's already in PMPC

**What do you dislike about Patch My PC?**

I wish it was a little easier to submit a rqeuest for an application to be added to PMPC.

**What problems is Patch My PC solving and how is that benefiting you?**

Deploying apps to endpoints in my environment

**Official Response from Justin Chalfant:**

> Thank you for your review, Buzz. We're glad to hear that Patch My PC has made setting up and managing your applications easier.

We appreciate your feedback regarding the submission process for requesting new applications. We encourage you to use our UserVoice platform to submit requests for new applications to be added to Patch My PC. You can do so at https://ideas.patchmypc.com/. This helps us prioritize updates and additions based on customer needs.

If you have any other suggestions or need further assistance, please feel free to reach out. We're always here to help and improve our services.

Thank you for being a valued part of the Patch My PC community. - Justin Chalfant

  ### 39. Incredibly useful, saved a lot of time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Liam B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Patch My PC?**

Saved dozens of hours by packacking apps initially when migrating from another MDM and then countless more with the app update automation

**What do you dislike about Patch My PC?**

It would be good if PatchMyPC app packages could by default detect and uninstall old app installs to make migration to Intune a bit more seamless.

**What problems is Patch My PC solving and how is that benefiting you?**

App packaging and update automation

**Official Response from Natalie Diller:**

> Thank you for the positive review, Liam! We will take your feedback about default detection to our Engineering team and add it to consideration as we work on improving the product. Thanks so much for your support.

  ### 40. Good solid product, with excellent support and communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2024

**What do you like best about Patch My PC?**

It just work! And do you need something specific for your deployment is handels that too.  The cumunication with sales and support are quick and precise.

**What do you dislike about Patch My PC?**

The lack of reporting - but according to PMP this feature are in development for Intune

**What problems is Patch My PC solving and how is that benefiting you?**

Saving a lot of time in patcing and deploying patches

**Official Response from Caitlan Nguyen:**

> Thank you for the positive review! Stayed tuned for reporting updates! 

  ### 41. Easy to setup, great customer service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2023

**What do you like best about Patch My PC?**

The simplicity of setting up the product, especially with the ability for software packages to be automatically updated/deployed without the need for IT intervention. Level of Detail in Software Titles.

**What do you dislike about Patch My PC?**

Everything is working well thus far, as we are fairly new in our journey. I understand they have a suggestion portal for 3rd party patching requests ( I have yet to use it), but would like to see more niche software titles available for patching, as we are a professional services firm and have many Tax nad Audit applications that require updating frequently. 

I recognize this may be a once in a forever item, but there was an issue after our onboarding that their production server was reverted to an older version, causing their clients versions to be reverted causing older version of software to be deployed. Hopefully better controls are in place so this doesn't happen again.

**What problems is Patch My PC solving and how is that benefiting you?**

Automatically creating new software titles in which they already have packaged, and updating the latest title for deployment. Patching products automatically, without the need for IT to deploy updates.

**Official Response from Natalie Diller:**

> Thank you for the positive feedback! Our Engineering team is constantly taking recommendations from our User Voice and adding suggested apps, so we'd love to hear what apps you're lacking in your current environment and see if we can get them added. I'll include a link to our User Voice for you below. Thank you for choosing us for your third-party patching needs!

  ### 42. A reliable 3rd party apps patching solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Patch My PC?**

Patch My PC offers a hassle-free experience with its simple initial setup and deployment rules. Once configured, the software operates autonomously, eliminating administrators' need for manual intervention. It efficiently handles the patching of third-party applications on its own. Additionally, PMPC boasts an extensive catalog of applications, ensuring comprehensive coverage of commonly used enterprise-level software.

**What do you dislike about Patch My PC?**

It would be highly desirable to have visual reporting in the form of charts, displaying the number of applications updated and the success/failure rate of the patching process. While this feature may not be currently available within Patch My PC, having such reporting capabilities would be greatly appreciated by users who value data visualization and detailed insights into the software updating process.

**What problems is Patch My PC solving and how is that benefiting you?**

Automating the 3rd party applications patching without manual intervention of admins

**Official Response from Natalie Diller:**

> Thank you for the positive review! We recently launched a new reporting feature specific to Configuration Manager that we'll be rolling out to customers in waves. This should give you the reporting capabilities you're looking for. I'll include a link below where you can sign up. Thanks for choosing us for your third-party patching needs!

  ### 43. Wished we bought it sooner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Military | Enterprise (> 1000 emp.)

**Reviewed Date:** November 29, 2023

**What do you like best about Patch My PC?**

It makes patching 3rd party products so so easy.

**What do you dislike about Patch My PC?**

We had to re-visit some policies since we can now patch a ton of stuff.  We had to figure out notifications to users and tested.

**What problems is Patch My PC solving and how is that benefiting you?**

3rd party patching is so so much easier.

**Official Response from Natalie Diller:**

> Thank you for the positive feedback! We appreciate your support and are happy to hear that patching is easier for you and your team.



  ### 44. Amazing product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.)

**Reviewed Date:** September 24, 2023

**What do you like best about Patch My PC?**

Addressed all our 3rd party patching requirements, and allowed us to package those applications in a convienent fashion. Intune integration also incredibly easy and straight forward.

Implementation was a breeze, product is incredibly easy to use. I havent had to use customer support, however I have spoke with support and the CEO and that experience has been top notch.

**What do you dislike about Patch My PC?**

I have yet to find any downsides to PMPC.

**What problems is Patch My PC solving and how is that benefiting you?**

Patching and packaging 3rd party applications

**Official Response from Justin Chalfant:**

> Thanks so much for taking the time to leave a review of your experience working with our company! - Justin Chalfant

  ### 45. Time saver!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert B. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Patch My PC?**

PatchMYPC has saved so much time in the packaging and updating process it has allowed me to focus on other critical administrative tasks. If your are not using PatchMYPC, you are missing out!

**What do you dislike about Patch My PC?**

Having to republish items can be a little frustrating after making modifications but honestly it's not that big of a deal. If they would automatically republish, that could be helpful.

**What problems is Patch My PC solving and how is that benefiting you?**

Automating the update packages is so helpful. It saves so much time. It has also allowed us to scan out SCCm database and fine applications we didn't even know we were using.

**Official Response from Natalie Diller:**

> Thanks for the positive review, Robert! We'll pass your feedback around automatically republishing apps along to our Engineering team. Thanks for your support.

  ### 46. Patch my PC has allowed me to streamline the creation and update process for most apps.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brennan F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Patch My PC?**

Patch my PC has given me the ability to spend less time updating and creating commonly requested applications and more time ensuring our environment is set up and managed securely.

**What do you dislike about Patch My PC?**

There are apps that are missing from the catalog that personally I feel are must-haves. There are also some apps that have been sitting on the request site for a while now with no movement.

**What problems is Patch My PC solving and how is that benefiting you?**

Patch my PC has given me the ability to spend less time updating and creating commonly requested applications and more time ensuring our environment is set up and managed securely.

**Official Response from Natalie Diller:**

> Thank you for the positive review, Brennan! We appreciate your support. You can always add idea requests to our User Voice. I will definitely pass along the feedback to our Engineering team around the apps that have been sitting for a while and we will see what we can do. Thanks for that input!

  ### 47. Excellent product with Excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.)

**Reviewed Date:** May 17, 2023

**What do you like best about Patch My PC?**

The most helpful part of Patch My PC is the ease of how it adds 3rd party patching to the SCCM patching database. The integration is excellent and it makes it easy to pick up and use very quickly. We was up and running with Patch My PC in about 1 hour of configuring.

**What do you dislike about Patch My PC?**

At the moment of using this product (user for 3 months), we have not come across any obvious negatives. It does what it sets out to do; adds 3rd party patching to SCCM and it does it well.

**What problems is Patch My PC solving and how is that benefiting you?**

Time, time is the biggest saver as an SCCM Administrator. And obviously, the company is benefiting by making their computers more secure and less Vulnerable by 3rd party patching, which in alot of companies does seem to get forgotten about.

**Official Response from Natalie Diller:**

> Thank you for the positive feedback!

  ### 48. 3rd Party Software Patching made Easy!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Courtney E. | Senior Support Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Patch My PC?**

We have been using Patch my PC to maintain 3rd party software applications using Automatic Deployment Rules in Configuration Manager since November 2022.  Previously, we have struggled to keep up with packaging the sheer volume of product updates required in our environment.  Patch my PC has taken a lot of the heavy lifting out of the process as we now have a number of applications that are being automatically updated.

The support sessions for any post installation questions are excellent.  Responsiveness and willingness to assist is exemplary.

The catalog of supported applications is increasing all the time so I anticipate we can automate patching for even more applications in the future.

**What do you dislike about Patch My PC?**

I think it would be great to have a report in Configuration Manager that defines which machines have specifically been patched by updates from Patch my PC as some applications auto-update.  You can only check for compliance with compliance reports.

Only one instance of the Patch my PC Publisher Console can be opened at a time and this must be done from the server as there is no Desktop Client version available.

**What problems is Patch My PC solving and how is that benefiting you?**

Patch my PC has automated 3rd Party Application patching in our environment.  This has alleviated the monotonous task of re-packaging the same application repetitively everytime a new update is released such as Mozilla Firefox.

**Official Response from Natalie Diller:**

> Thank you for the positive review here. We love hearing that you've had a good experience with our support sessions! We are focused on the reporting aspect as we work towards improvements to our product, so we appreciate that feedback!



  ### 49. Great Product! Easy to use and implement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Patch My PC?**

The automation of updates is a lifesaver. We run a lean IT dept and patching software has been a nightmare. Patch my PC automates all of that time and effort spent searching, packaging, and deploying updates.

**What do you dislike about Patch My PC?**

There isnt much to dislike about Patch my PC.

**What problems is Patch My PC solving and how is that benefiting you?**

Its automating our patching process saving us time on packaging future updates and tracking new software releases.

**Official Response from Justin Chalfant:**

> Thank you for your kind words and for sharing your experience with Patch My PC. We're thrilled to hear that our automation features have benefited your IT department, especially when it comes to patching software. We understand the challenges faced by lean IT departments and are always aiming to simplify the patching process for our users.

It's heartening to know that there's not much you dislike about our service. We are committed to continuous improvement, so please do not hesitate to share any suggestions or feedback in the future.

Thank you for trusting us with your software patching needs. We're here to support you every step of the way! - Justin Chalfant

  ### 50. Makes handling apps and updates in Intune an absolute breeze

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zach P. | Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2023

**What do you like best about Patch My PC?**

PatchMyPC's ability to scan our Intune environment, detect our most installed applications, then create them as apps in Intune to keep them updated is amazing. On top of that, its ability to create updates for each app as they come out and assign them to the same groups really automates things and free's up some of the tedious work of managing third-party patches. On top of that, any questions I've had (either technical or billing) have been answered very quickly and thoroughly.

**What do you dislike about Patch My PC?**

There's not much to dislike about PatchMyPC. It checked all the boxes for us. If anything, I'd say maybe some of the differences between apps and updates needs some clarification, but I'm sure working with a tech to set it up would have cleared this up.

**What problems is Patch My PC solving and how is that benefiting you?**

I'm the sole Intune admin, so being able to automate the process of keeping third-party apps updated free's up my time to work on other things. Even creating and assigning new apps is just a few clicks, saving even more time.

**Official Response from Natalie Diller:**

> Thank you so much for the positive feedback here, Zach! We're so happy to hear that our product has freed up some of your time to work on other things and that you've also had a great experience with our support. We really appreciate your team choosing us!


## Patch My PC Discussions
  - [What customizations are you using that should be out of the box/default for pmpc](https://www.g2.com/discussions/what-customizations-are-you-using-that-should-be-out-of-the-box-default-for-pmpc) - 2 comments, 2 upvotes
  - [What is Patch My PC used for?](https://www.g2.com/discussions/what-is-patch-my-pc-used-for) - 1 comment, 1 upvote

- [View Patch My PC pricing details and edition comparison](https://www.g2.com/products/patch-my-pc/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-07-14+12%3A40%3A09+-0500&secure%5Bsession_id%5D=68bb7e6c-f309-4c27-b446-4e7a7cbfb2e9&secure%5Btoken%5D=ea1c70e28078134f76ba126898b2785e377207c9e80ad1b33c3221a70aefbd5a&format=llm_user)
## Patch My PC Integrations
  - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)
  - [Microsoft System Center](https://www.g2.com/products/microsoft-system-center/reviews)


## Top Patch My PC Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,365 reviews)
  - [ManageEngine Patch Manager Plus](https://www.g2.com/products/manageengine-patch-manager-plus/reviews) - 4.5/5.0 (189 reviews)
  - [PDQ Deploy &amp; Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - 4.8/5.0 (273 reviews)

