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Oracle Siebel

By Oracle

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3.5 out of 5 stars

How would you rate your experience with Siebel?

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Oracle Siebel Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

25 months

Oracle Siebel Integrations

(2)
Integration information sourced from real user reviews.

Oracle Siebel Media

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Oracle Siebel Reviews (447)

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Reviews

Oracle Siebel Reviews (447)

View 1 Video Reviews
3.5
447 reviews

Pros & Cons

Generated from real user reviews
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Patrick B.
PB
Optimisation and Reporting Specialist
Mid-Market (51-1000 emp.)
"Intuitive Platform That Makes Customer Management a Breeze"
What do you like best about Oracle Siebel?

Siebel is an incredibly intuitive platform to use for customer accounts provide management. Using it to manage customers on a daily basis, the layout, customisation options and reporting features make managing customers data a breeze. Integrating with our customer base was simple, and so was the ease of implementing/training staff. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Very rarely would the system have an issue where it would be unusable, but that would be the only problem. Review collected by and hosted on G2.com.

AA
restaurant sales executive
Mid-Market (51-1000 emp.)
"Efficient Lead Organization, but Slow Connection"
What do you like best about Oracle Siebel?

I like Oracle Siebel for its easy search options and the ability to look up attachments from multiple users. It effectively categorizes all titles and provides a helpful page with a lot of information to learn how to operate it. The initial setup was very easy to connect, and I appreciate its pricing and ease of use, especially compared to Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

It's slow when connecting to the internet. Review collected by and hosted on G2.com.

MM
registered nurse
Hospital & Health Care
Enterprise (> 1000 emp.)
"Essential, User-Friendly Solution for Healthcare Professionals"
What do you like best about Oracle Siebel?

This product is particularly effective in the healthcare field. It is user-friendly, which is important since we rely on it often at work. Integrating it into our daily routines is straightforward and seamless. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Nothing to complain about. It works just as it should and meets my expectations. Review collected by and hosted on G2.com.

Kate N.
KN
"Diverse Market Reach with Strong Support"
What do you like best about Oracle Siebel?

I like that Oracle Siebel has a great support system. The customer service is very responsive. It has drastically increased our sales. It was easy and not super time-consuming to set up. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Sometimes technology can be a bit laggy and I feel there could be more frequent updates. Review collected by and hosted on G2.com.

Sunil B.
B
Salesforce Architect
Computer Software
Enterprise (> 1000 emp.)
"Oracle Siebel Review"
What do you like best about Oracle Siebel?

The best thing about Oracle Siebel is that it is one of the best CRM tool which can be customized to a greater extent unlike other CRM Cloud applications. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

The thing which I dislike about Oracle Siebel is that it has a steep learning curve and requires a lot workforce to utilize this tool. Also it is very costly for small enterprises. Review collected by and hosted on G2.com.

emma h.
EH
Sleep Professional
Enterprise (> 1000 emp.)
"works well with a little patience"
What do you like best about Oracle Siebel?

has all products available for sale. has many options for creating activities and making notes. financing is integrated well. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

takes a long time to load between pages. has gotten better over time though. doesn't integrate well with other systems. if one step is missed, many error codes will happen. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Best experiencw"
What do you like best about Oracle Siebel?

The easy way to setup and work on the dailly vasis Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Nothing, i really like siebel it’s easy to work Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Mid-Market (51-1000 emp.)
"I've never had an issue"
What do you like best about Oracle Siebel?

Seems to work as presented. I am an individual sales contributer. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

I can't think of anything I dislike becuase I'm nit sure what it is. I think its for payroll. Review collected by and hosted on G2.com.

Preeti A.
PA
Data Integration Analyst Intern
Small-Business (50 or fewer emp.)
"Great user experience"
What do you like best about Oracle Siebel?

I appreciate its robust CRM functionality and scalability, which offers a great user experience by providing extensive customization options, making it adaptable to various business needs Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

The user interface can feel outdated, and the complexity of configuration sometimes leads to a steep learning curve for new users Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Mid-Market (51-1000 emp.)
"Oracle system"
What do you like best about Oracle Siebel?

Very easy to assess and I feel it is most similar to SAP. I am using this platform for my daily usage. Review collected by and hosted on G2.com.

What do you dislike about Oracle Siebel?

Remember the step and there is no shortcut to create the Purchase Order (PO) or Sales Order (SO). Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

25 months

Average Discount

21%

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Oracle Siebel Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards
Forecasting
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Siebel
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