# Oracle Sales Cloud vs Oracle Siebel Comparison | | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Star Rating** | 3.9 out of 5 | 3.5 out of 5 | | **Total Reviews** | 154 | 465 | | **Largest Market Segment** | Enterprise (50.0% of reviews) | Enterprise (61.4% of reviews) | | **Entry Level Price** | $65/ month per user | No pricing available | --- ## Top Pros & Cons ### Oracle Sales Cloud Pros: - Integration (4 reviews) - Feature Richness (3 reviews) Cons: - Learning Curve (5 reviews) - High Complexity (3 reviews) ### Oracle Siebel Pros: - Ease of Use (6 reviews) - Easy Setup (4 reviews) Cons: - Learning Curve (4 reviews) - Connectivity Issues (2 reviews) --- ## Ratings Comparison | Rating | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Meets Requirements** | 8.0 (110 reviews) | 7.7 (348 reviews) | | **Ease of Use** | 7.8 (109 reviews) | 6.7 (352 reviews) | | **Ease of Setup** | 6.9 (66 reviews) | 6.5 (110 reviews) | | **Ease of Admin** | 6.8 (54 reviews) | 6.7 (99 reviews) | | **Quality of Support** | 7.5 (102 reviews) | 7.2 (310 reviews) | | **Has the product been a good partner in doing business?** | 7.1 (51 reviews) | 7.2 (96 reviews) | | **Product Direction (% positive)** | 8.0 (103 reviews) | 5.0 (341 reviews) | --- ## Pricing ### Oracle Sales Cloud #### Entry-Level Pricing Plan: Professional Edition Price: $65 / month per user Key Features: - CX Core - Mobile App for Smartphones and Tablets - Sales Analytics [Browse all 4 editions](https://www.g2.com/products/oracle-sales-cloud/pricing) #### Free Trial No ### Oracle Siebel #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### CRM | Product | Score | Reviews | |---|---|---| | **Oracle Sales Cloud** | 7.5/10 | 107 | | **Oracle Siebel** | 7.7/10 | 321 | #### Sales Force Automation | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Contact & Account Management** | 7.7 (82 reviews) ✓ Verified | 7.6 (228 reviews) ✓ Verified | | **Partner Relationship Mgmt. (PRM)** | 7.7 (61 reviews) ✓ Verified | 7.3 (165 reviews) ✓ Verified | | **Opportunity & Pipeline Mgmt.** | 7.6 (83 reviews) ✓ Verified | 7.3 (206 reviews) ✓ Verified | | **Task / Activity Management** | 7.7 (79 reviews) ✓ Verified | 7.5 (238 reviews) ✓ Verified | | **Territory & Quota Management** | 7.4 (69 reviews) ✓ Verified | 7.4 (178 reviews) ✓ Verified | | **Desktop Integration** | 7.5 (71 reviews) ✓ Verified | 7.4 (200 reviews) ✓ Verified | | **Product & Price List Management** | 7.6 (72 reviews) ✓ Verified | 7.3 (188 reviews) ✓ Verified | | **Quote & Order Management** | 7.5 (69 reviews) ✓ Verified | 7.5 (189 reviews) ✓ Verified | | **Customer Contract Management** | 7.6 (62 reviews) ✓ Verified | 7.6 (197 reviews) ✓ Verified | #### Marketing Automation | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Email Marketing** | 7.3 (56 reviews) ✓ Verified | 7.3 (159 reviews) ✓ Verified | | **Campaign Management** | Feature Not Available | 7.5 (165 reviews) ✓ Verified | | **Lead Management** | 7.6 (67 reviews) ✓ Verified | 7.4 (170 reviews) ✓ Verified | | **Marketing ROI Analytics** | Feature Not Available | 7.6 (142 reviews) ✓ Verified | #### Customer Support | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Case Management** | 7.4 (60 reviews) ✓ Verified | 7.9 (180 reviews) ✓ Verified | | **Customer Support Portal** | 7.5 (61 reviews) ✓ Verified | 7.6 (181 reviews) ✓ Verified | | **Knowledge Base** | 7.5 (64 reviews) ✓ Verified | 7.6 (179 reviews) ✓ Verified | | **Call Center Features** | 7.1 (56 reviews) ✓ Verified | 7.8 (167 reviews) ✓ Verified | | **Support Analytics** | 7.3 (57 reviews) ✓ Verified | 7.7 (168 reviews) ✓ Verified | #### Reporting & Analytics | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Reporting** | 7.7 (73 reviews) ✓ Verified | 7.7 (209 reviews) ✓ Verified | | **Dashboards** | 7.7 (74 reviews) ✓ Verified | 7.5 (210 reviews) ✓ Verified | | **Forecasting** | 7.8 (66 reviews) ✓ Verified | 7.5 (178 reviews) ✓ Verified | #### Mobile & Social | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Social Collaboration Features** | 7.6 (61 reviews) ✓ Verified | 7.2 (133 reviews) ✓ Verified | | **Social Network Integration** | Feature Not Available | 7.3 (125 reviews) ✓ Verified | | **Mobile User Support** | 7.4 (65 reviews) ✓ Verified | 7.4 (126 reviews) ✓ Verified | #### Platform | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Customization** | 7.3 (50 reviews) ✓ Verified | 7.3 (64 reviews) ✓ Verified | | **Workflow Capability** | 7.2 (45 reviews) ✓ Verified | 7.8 (70 reviews) ✓ Verified | | **User, Role, and Access Management** | 7.5 (50 reviews) ✓ Verified | 8.0 (66 reviews) ✓ Verified | | **Internationalization** | 7.5 (38 reviews) ✓ Verified | 7.8 (55 reviews) ✓ Verified | | **Sandbox / Test Environments** | 7.5 (47 reviews) ✓ Verified | 7.6 (60 reviews) ✓ Verified | | **Document & Content Mgmt.** | 7.3 (45 reviews) ✓ Verified | 7.4 (56 reviews) ✓ Verified | | **Performance and Reliability** | 7.4 (51 reviews) ✓ Verified | 7.3 (61 reviews) ✓ Verified | | **Output Document Generation** | 7.4 (37 reviews) ✓ Verified | 7.3 (61 reviews) ✓ Verified | #### Integration | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Data Import & Export Tools** | 7.0 (49 reviews) ✓ Verified | 7.6 (73 reviews) ✓ Verified | | **Integration APIs** | 7.0 (46 reviews) ✓ Verified | 8.0 (58 reviews) ✓ Verified | | **Breadth of Partner Applications** | 7.1 (38 reviews) ✓ Verified | 7.6 (55 reviews) ✓ Verified | #### Generative AI | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **AI Text Generation** | 7.8 (17 reviews) | 7.2 (12 reviews) | #### Agentic AI - CRM | Feature | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Autonomous Task Execution** | 8.0 (5 reviews) | 7.5 (6 reviews) | | **Multi-step Planning** | 7.3 (5 reviews) | 8.8 (8 reviews) | | **Cross-system Integration** | Not enough data | 9.0 (8 reviews) | | **Adaptive Learning** | 7.7 (5 reviews) | 8.1 (6 reviews) | | **Natural Language Interaction** | 8.0 (5 reviews) | 8.0 (5 reviews) | | **Proactive Assistance** | 8.0 (5 reviews) | 8.3 (6 reviews) | | **Decision Making** | 7.7 (5 reviews) | 8.6 (6 reviews) | --- ## Categories **Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm) --- ## Reviewer Demographics ### By Company Size | Segment | Oracle Sales Cloud | Oracle Siebel | |---|---|---| | **Small-Business** | 15.9% | 13.3% | | **Mid-Market** | 34.1% | 25.3% | | **Enterprise** | 50.0% | 61.4% | ### By Industry #### Oracle Sales Cloud - **Information Technology and Services:** 18.1% - **Computer Software:** 9.4% - **Financial Services:** 5.1% - **Automotive:** 3.6% - **Accounting:** 2.9% - **Hospital & Health Care:** 2.9% - **Food & Beverages:** 2.2% - **Health, Wellness and Fitness:** 2.2% - **Human Resources:** 2.2% - **Insurance:** 2.2% - **Other:** 49.3% #### Oracle Siebel - **Information Technology and Services:** 13.3% - **Telecommunications:** 8.6% - **Computer Software:** 8.6% - **Financial Services:** 5.7% - **Retail:** 4.7% - **Hospital & Health Care:** 3.4% - **Banking:** 2.9% - **Internet:** 2.5% - **Marketing and Advertising:** 2.5% - **Medical Devices:** 2.5% - **Other:** 45.5% --- ## Alternatives ### Alternatives to Oracle Sales Cloud - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (674 reviews) - [Act!](https://www.g2.com/products/act/reviews) — 3.9/5 stars (511 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3041 reviews) ### Alternatives to Oracle Siebel - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25784 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13793 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2927 reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews) - [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1111 reviews) - [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (998 reviews) - [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews) - [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3041 reviews) - [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (674 reviews) --- ## Top Discussions ### Oracle Sales Cloud - Title: [Is Salesforce an Oracle product?](https://www.g2.com/discussions/is-salesforce-an-oracle-product) — 2 comments > **Top comment:** "No" - Title: [Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present and crunch information conveniently from the entire organization and association, in addition to outer/non-claimed information. Simple natural utilization of the instrument (program and portable application), doesn't require unique preparation to utilize any of it. Ultimately, lower cost than most, I get it's least expense for its classification. Who could want anything more in this item? Top quality, minimal expense, solid rumored maker for coherence. For the designers too the structure is basic and strong.](https://www.g2.com/discussions/strong-straightforward-instrument-to-work-with-deals-people-and-outreach-groups-and-administration-people-and-organizations-complex-stage-that-can-present-and-crunch-information-conveniently-from-the-entire-organization-and-association-in-addition-to-oute) — 1 comment, 1 upvote > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle Sales Cloud?](https://www.g2.com/discussions/what-is-oracle-sales-cloud) — 1 comment > **Top comment:** "Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present..." - Title: [What is Oracle engagement cloud?](https://www.g2.com/discussions/what-is-oracle-engagement-cloud) — 1 comment > **Top comment:** "Oracle Engagement Cloud is a previous name, for what is now called Oracle CX Sales. The fact of the market is this: every staff in every business is..." - Title: [Does Oracle Sales Cloud have Partner Relationship Management (PRM) capabilities?](https://www.g2.com/discussions/productivity-fe872259-bd57-4d28-b816-6b1e7fe6e7c5) — 1 comment, 1 upvote > **Top comment:** "Yes, Engagement Cloud has a dedicated module to manage partners:..." ### Oracle Siebel - Title: [What language is Siebel written in?](https://www.g2.com/discussions/14743-what-language-is-siebel-written-in) — 3 comments, 2 upvotes > **Top comment:** "JavaScript" - Title: [What is Oracle Siebel used for?](https://www.g2.com/discussions/what-is-oracle-siebel-used-for) — 1 comment > **Top comment:** "Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we..." - Title: [What's the best way to practice the navigation in the software?](https://www.g2.com/discussions/what-s-the-best-way-to-practice-the-navigation-in-the-software) — 1 comment, 1 upvote > **Top comment:** "Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/oracle-sales-cloud-vs-oracle-siebel)