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Compare Oracle Sales Cloud and Oracle Siebel 
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At a Glance
Market Segments
Enterprise (50.8% of reviews)
Enterprise (63.2% of reviews)
Entry-Level Pricing
$65/ month per user
No pricing available
Oracle Sales Cloud
Star Rating
(144)3.8 out of 5
Market Segments
Enterprise (50.8% of reviews)
Entry-Level Pricing
$65/ month per user
Browse all 4 pricing plansOracle Siebel
Star Rating
(445)3.5 out of 5
Market Segments
Enterprise (63.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle SiebelSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Oracle Fusion Cloud - EPM excels in ease of use with a score of 7.6, while Oracle Siebel lags behind at 6.7. Reviewers mention that the intuitive interface of Oracle Fusion makes it easier for new users to adapt quickly.
- Reviewers say that Oracle Siebel offers superior user, role, and access management with a score of 8.0 compared to Oracle Fusion's 7.4. Users on G2 highlight the robust security features and customizable access levels in Siebel as key advantages.
- G2 users mention that Oracle Fusion Cloud - EPM shines in its AI text generation capabilities, scoring 8.1, which is notably higher than Siebel's 7.7. Reviewers appreciate the advanced analytics and reporting features that leverage AI for better insights.
- Users say that Oracle Siebel has a more comprehensive integration API score of 8.0, compared to Oracle Fusion's 6.8. Reviewers highlight the ease of connecting with third-party applications as a significant benefit of using Siebel.
- Reviewers mention that Oracle Fusion Cloud - EPM provides better marketing automation features, particularly in campaign management with a score of 7.6, while Siebel's score is slightly lower at 7.5. Users appreciate the streamlined processes for managing marketing campaigns in Fusion.
- Users on G2 report that Oracle Siebel's case management features are superior, scoring 7.9 compared to Oracle Fusion's 7.2. Reviewers highlight the efficiency and effectiveness of Siebel's customer support tools as a major selling point.
Pricing
Entry-Level Pricing
Oracle Sales Cloud
Professional Edition
$65
/ month per user
- CX Core
- Mobile App for Smartphones and Tablets
- Sales Analytics
Oracle Siebel
No pricing availableFree Trial
Oracle Sales Cloud
No trial information availableOracle Siebel
No trial information availableRatings
Meets Requirements
7.9
100
7.6
334
Ease of Use
7.6
99
6.7
338
Ease of Setup
6.6
58
6.2
97
Ease of Admin
6.9
53
6.6
97
Quality of Support
7.3
94
7.1
297
Has the product been a good partner in doing business?
7.1
50
7.1
94
Product Direction (% positive)
7.9
96
4.9
332
Features by Category
Sales Force Automation
7.7
80
|
Verified
7.5
219
|
Verified
7.7
60
|
Verified
7.3
163
|
Verified
7.5
78
|
Verified
7.3
204
|
Verified
7.7
76
|
Verified
7.5
231
|
Verified
7.3
67
|
Verified
7.4
177
|
Verified
7.5
70
|
Verified
7.3
198
|
Verified
7.5
70
|
Verified
7.3
186
|
Verified
7.5
67
|
Verified
7.5
187
|
Verified
7.5
61
|
Verified
7.6
192
|
Verified
Marketing Automation
7.3
56
|
Verified
7.3
155
|
Verified
Feature Not Available
7.5
161
|
Verified
7.6
65
|
Verified
7.4
167
|
Verified
Feature Not Available
7.6
140
|
Verified
Customer Support
7.3
59
|
Verified
7.9
177
|
Verified
7.5
61
|
Verified
7.6
177
|
Verified
7.5
63
|
Verified
7.6
175
|
Verified
7.1
56
|
Verified
7.9
165
|
Verified
7.3
57
|
Verified
7.7
163
|
Verified
Reporting & Analytics
7.6
71
|
Verified
7.6
204
|
Verified
7.7
73
|
Verified
7.4
205
|
Verified
7.7
64
|
Verified
7.5
174
|
Verified
Mobile & Social
7.6
61
|
Verified
7.2
130
|
Verified
Feature Not Available
7.3
123
|
Verified
7.4
65
|
Verified
7.4
122
|
Verified
Platform
7.3
49
|
Verified
7.3
64
|
Verified
7.2
45
|
Verified
7.8
70
|
Verified
7.4
49
|
Verified
8.0
66
|
Verified
7.5
38
|
Verified
7.8
55
|
Verified
7.5
47
|
Verified
7.6
60
|
Verified
7.3
44
|
Verified
7.4
56
|
Verified
7.3
50
|
Verified
7.3
61
|
Verified
7.4
37
|
Verified
7.3
61
|
Verified
Integration
7.0
49
|
Verified
7.6
73
|
Verified
7.0
46
|
Verified
8.0
58
|
Verified
7.1
38
|
Verified
7.6
55
|
Verified
Generative AI
7.8
17
8.1
9
Agentic AI - CRM
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Categories
Categories
Shared Categories
Oracle Sales Cloud and Oracle Siebel are categorized as CRM
Unique Categories
Oracle Sales Cloud has no unique categories
Oracle Siebel has no unique categories
Reviews
Reviewers' Company Size
Oracle Sales Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Siebel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.8%
Computer Software
10.2%
Financial Services
3.9%
Automotive
3.9%
Transportation/Trucking/Railroad
2.3%
Other
60.9%
Information Technology and Services
13.2%
Computer Software
8.7%
Telecommunications
8.4%
Financial Services
5.9%
Retail
4.8%
Other
59.0%
Alternatives
Discussions
feature wise which product is good Siebel or Oracle sales cloud ??
1 Comment
BH
It’s impossible to provide any useful answer to this question without further context of your specific needs, as the best solution for you depends on your...Read more
What is the technology of Oracle Sales Cloud
1 Comment
SC
Oracle Sales Cloud is a modern CX package/solution that uses a variety of technologies that are collectively based on Oracle FUSION and an Oracle Database....Read more
How does Oracle Sales Cloud help sales managers drive performance and increase sales?
1 Comment
BR
Strong straightforward instrument to work with deals people and outreach groups, and administration people and organizations. Complex stage that can present...Read more
What's the best way to practice the navigation in the software?
1 Comment
NO
Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the...Read more
What is Oracle Siebel used for?
1 Comment
NL
Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we...Read more
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