# Agentforce Sales (formerly Salesforce Sales Cloud) vs Oracle Siebel Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Sales excels in user-friendliness, with many users highlighting its intuitive interface and easy setup process. One user mentioned, "I like how easy it is to use Agentforce Sales," which contrasts with Oracle Siebel, where some users find the interface less straightforward and the setup more complex.
- **Users say** that Oracle Siebel offers robust customization options, making it a strong choice for businesses with specific needs. Reviewers appreciate its "strong client data management and customization capabilities," which allow for tailored workflows, while Agentforce Sales is noted for its more standardized approach.
- **Reviewers mention** that Agentforce Sales provides excellent pipeline visibility and integrates autonomous AI features, enhancing productivity. One user praised its "drag-and-drop interface" for building customizable opportunity views, a feature that some Oracle Siebel users feel is less flexible.
- **According to verified reviews** , Oracle Siebel is recognized for its reliability in managing complex business operations, with users noting that it "keeps all customer interactions organized in one place." This level of organization is something that some Agentforce Sales users feel could be improved, as they sometimes find it less comprehensive in tracking detailed client interactions.
- **G2 reviewers highlight** the quality of support provided by Agentforce Sales, with many users appreciating the responsive customer service. In contrast, while Oracle Siebel does offer support, some users have expressed a desire for more proactive assistance, indicating a potential area for improvement.
- **Users report** that both products have their strengths in analytics, but Agentforce Sales tends to receive higher marks for its reporting capabilities. Reviewers have noted that the dashboards in Agentforce Sales are particularly user-friendly, allowing for quick access to key metrics, whereas Oracle Siebel's reporting features, while powerful, can be more challenging to navigate.



| | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.5 out of 5 | 
| **Total Reviews** | 25,828 | 466 | 
| **Largest Market Segment** | Mid-Market (46.0% of reviews) | Enterprise (61.3% of reviews) | 
| **Entry Level Price** | $25.00 1 User Per Month | No pricing available | 

---
## Top Pros & Cons

### Agentforce Sales (formerly Salesforce Sales Cloud)

Pros:
- Ease of Use (3658 reviews)
- Features (3167 reviews)

Cons:
- Learning Curve (1831 reviews)
- Limitations (1412 reviews)

### Oracle Siebel

Pros:
- Ease of Use (6 reviews)
- Easy Setup (4 reviews)

Cons:
- Learning Curve (4 reviews)
- Connectivity Issues (2 reviews)

---
## Ratings Comparison
| Rating | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
  | **Meets Requirements** | 8.8 (14204 reviews) | 7.7 (349 reviews) | 
  | **Ease of Use** | 8.2 (18217 reviews) | 6.8 (353 reviews) | 
  | **Ease of Setup** | 7.8 (9151 reviews) | 6.5 (111 reviews) | 
  | **Ease of Admin** | 7.9 (4499 reviews) | 6.7 (99 reviews) | 
  | **Quality of Support** | 8.1 (12404 reviews) | 7.2 (311 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.4 (4466 reviews) | 7.2 (96 reviews) | 
  | **Product Direction (% positive)** | 8.3 (13823 reviews) | 5.0 (342 reviews) | 

---
## Pricing

### Agentforce Sales (formerly Salesforce Sales Cloud)

#### Entry-Level Pricing

Plan: Starter Edition

Price: $25.00 1 User Per Month

Description: Out-of-the-box CRM for up to 10 users

Key Features:
- Automatic data capture
- Lead Management
- Opportunity Management

[Browse all 4 editions](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/pricing)

#### Free Trial

Yes

### Oracle Siebel

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.2/10 | 11189 |
| **Oracle Siebel** | 7.7/10 | 322 |

#### Sales Force Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Contact & Account Management** | 8.8 (9639 reviews) ✓ Verified | 7.6 (229 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 8.3 (6402 reviews) ✓ Verified | 7.4 (166 reviews) ✓ Verified | 
| **Opportunity & Pipeline Mgmt.** | 8.7 (9369 reviews) ✓ Verified | 7.3 (207 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (9566 reviews) ✓ Verified | 7.5 (238 reviews) ✓ Verified | 
| **Territory & Quota Management** | 8.0 (7327 reviews) ✓ Verified | 7.4 (179 reviews) ✓ Verified | 
| **Desktop Integration** | 8.2 (7631 reviews) ✓ Verified | 7.4 (200 reviews) ✓ Verified | 
| **Product & Price List Management** | 8.0 (6766 reviews) ✓ Verified | 7.3 (188 reviews) ✓ Verified | 
| **Quote & Order Management** | 8.1 (6669 reviews) ✓ Verified | 7.6 (190 reviews) ✓ Verified | 
| **Customer Contract Management** | 8.3 (7420 reviews) ✓ Verified | 7.6 (197 reviews) ✓ Verified | 

#### Marketing Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Email Marketing** | 8.0 (6681 reviews) ✓ Verified | 7.3 (159 reviews) ✓ Verified | 
| **Campaign Management** | 8.1 (7001 reviews) ✓ Verified | 7.5 (165 reviews) ✓ Verified | 
| **Lead Management** | 8.5 (8150 reviews) ✓ Verified | 7.4 (170 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 7.9 (5429 reviews) | 7.6 (142 reviews) ✓ Verified | 

#### Customer Support

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Case Management** | 8.3 (6840 reviews) ✓ Verified | 7.9 (180 reviews) ✓ Verified | 
| **Customer Support Portal** | 8.1 (6387 reviews) ✓ Verified | 7.6 (182 reviews) ✓ Verified | 
| **Knowledge Base** | 8.2 (6792 reviews) ✓ Verified | 7.6 (180 reviews) ✓ Verified | 
| **Call Center Features** | 8.0 (5498 reviews) ✓ Verified | 7.8 (168 reviews) ✓ Verified | 
| **Support Analytics** | 8.2 (5988 reviews) ✓ Verified | 7.7 (168 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Reporting** | 8.5 (9058 reviews) ✓ Verified | 7.7 (209 reviews) ✓ Verified | 
| **Dashboards** | 8.5 (9217 reviews) ✓ Verified | 7.5 (210 reviews) ✓ Verified | 
| **Forecasting** | 8.2 (7487 reviews) ✓ Verified | 7.5 (178 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Social Collaboration Features** | 7.9 (5633 reviews) ✓ Verified | 7.2 (133 reviews) ✓ Verified | 
| **Social Network Integration** | 7.8 (5246 reviews) ✓ Verified | 7.3 (125 reviews) ✓ Verified | 
| **Mobile User Support** | 7.7 (6112 reviews) ✓ Verified | 7.4 (126 reviews) ✓ Verified | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Customization** | 8.5 (3705 reviews) ✓ Verified | 7.3 (64 reviews) ✓ Verified | 
| **Workflow Capability** | 8.5 (3711 reviews) ✓ Verified | 7.8 (70 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.6 (3649 reviews) ✓ Verified | 8.0 (66 reviews) ✓ Verified | 
| **Internationalization** | 8.4 (2905 reviews) ✓ Verified | 7.8 (55 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 8.5 (3188 reviews) ✓ Verified | 7.6 (60 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 8.1 (3205 reviews) ✓ Verified | 7.4 (56 reviews) ✓ Verified | 
| **Performance and Reliability** | 8.7 (3693 reviews) ✓ Verified | 7.3 (61 reviews) ✓ Verified | 
| **Output Document Generation** | 8.1 (3032 reviews) | 7.3 (61 reviews) ✓ Verified | 

#### Integration

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Data Import & Export Tools** | 8.5 (2615 reviews) ✓ Verified | 7.6 (73 reviews) ✓ Verified | 
| **Integration APIs** | 8.5 (3113 reviews) ✓ Verified | 8.0 (58 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 8.5 (2922 reviews) ✓ Verified | 7.6 (55 reviews) ✓ Verified | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **AI Text Generation** | 7.6 (904 reviews) | 7.2 (12 reviews) | 

#### Agentic AI - CRM

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (303 reviews) | 7.5 (6 reviews) | 
| **Multi-step Planning** | 8.0 (254 reviews) | 8.8 (8 reviews) | 
| **Cross-system Integration** | 8.3 (279 reviews) | 9.0 (8 reviews) | 
| **Adaptive Learning** | 8.1 (238 reviews) | 8.1 (6 reviews) | 
| **Natural Language Interaction** | 8.1 (243 reviews) | 8.0 (5 reviews) | 
| **Proactive Assistance** | 8.3 (270 reviews) | 8.3 (6 reviews) | 
| **Decision Making** | 8.3 (268 reviews) | 8.6 (6 reviews) | 

### Business Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Oracle Siebel** | N/A | N/A |

#### Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Reports Interface** | Not enough data | Not enough data | 
| **Steps to Answer** | Not enough data | Not enough data | 
| **Graphs and Charts** | Not enough data | Not enough data | 
| **Score Cards** | Not enough data | Not enough data | 
| **Dashboards** | Not enough data | Not enough data | 

#### Self Service 

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Calculated Fields** | Not enough data | Not enough data | 
| **Data Column Filtering** | Not enough data | Not enough data | 
| **Data Discovery** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Collaboration / Workflow** | Not enough data | Not enough data | 
| **Automodeling** | Not enough data | Not enough data | 

#### Advanced Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Big Data Services** | Not enough data | Not enough data | 

#### Building Reports

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Data Transformation** | Not enough data | Not enough data | 
| **Data Modeling** | Not enough data | Not enough data | 
| **WYSIWYG Report Design** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Mobile User Support** | Not enough data | Not enough data | 
| **Customization ** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Location Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 45 |
| **Oracle Siebel** | N/A | N/A |

#### Cartography

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Map Design** | 8.6 (35 reviews) | Not enough data | 
| **Vector Mapping ** | 8.4 (31 reviews) | Not enough data | 
| **Data Visualization** | 8.6 (35 reviews) | Not enough data | 
| **Overlaying** | 8.3 (35 reviews) | Not enough data | 

#### Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Predictive Analysis** | 8.2 (28 reviews) | Not enough data | 
| **Distance Analysis ** | 8.4 (35 reviews) | Not enough data | 
| **Spatial Analysis** | 8.3 (31 reviews) | Not enough data | 
| **Data Stream** | 8.4 (30 reviews) | Not enough data | 

#### Reporting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Data Transformation** | 8.6 (29 reviews) | Not enough data | 
| **WYSIWYG Design** | 8.3 (24 reviews) | Not enough data | 
| **API Integrations** | 8.6 (22 reviews) | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Oracle Siebel** | N/A | N/A |

#### Lead Generation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### AI Sales Assistant

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 425 |
| **Oracle Siebel** | N/A | N/A |

#### Lead Facilitation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Customer-facing Chatbot** | 8.5 (272 reviews) | Not enough data | 
| **Lead Qualification** | 8.8 (297 reviews) | Not enough data | 
| **Lead Follow-up** | 8.8 (320 reviews) | Not enough data | 
| **Meeting Scheduling ** | 8.6 (292 reviews) | Not enough data | 

#### Organization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Opportunity and Pipeline Management ** | 9.0 (355 reviews) | Not enough data | 
| **Data Entry** | 8.8 (348 reviews) | Not enough data | 
| **Integrations / APIs** | 8.8 (343 reviews) | Not enough data | 

#### Performance Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Coaching ** | 8.4 (286 reviews) | Not enough data | 
| **Peformance Tracking** | 8.8 (310 reviews) | Not enough data | 

#### Sales Analysis

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **ROI Forecasting ** | 8.4 (284 reviews) | Not enough data | 
| **Sales Forecasting ** | 8.8 (302 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **AI Text Generation** | 8.4 (125 reviews) | Not enough data | 
| **AI Text Summarization** | 8.5 (124 reviews) | Not enough data | 

#### Agentic AI - AI Sales Assistant

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 9.1 (31 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 9.0 (27 reviews) | Not enough data | 
| **Adaptive Learning** | 9.0 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 9.3 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 9.1 (27 reviews) | Not enough data | 
| **Decision Making** | 9.3 (29 reviews) | Not enough data | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 619 |
| **Oracle Siebel** | N/A | N/A |

#### Integrated Workflows

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Task Management** | 8.7 (520 reviews) | Not enough data | 
| **Email Tracking/Automation** | 8.5 (509 reviews) | Not enough data | 
| **Calls and Voice** | 8.1 (464 reviews) | Not enough data | 
| **Other Outreach Options ** | 8.1 (458 reviews) | Not enough data | 
| **CRM Integration** | 8.8 (523 reviews) | Not enough data | 
| **Calendar** | 8.4 (466 reviews) | Not enough data | 
| **Shared Records** | 8.6 (479 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Content Management** | 8.4 (481 reviews) | Not enough data | 
| **Workflow Management** | 8.7 (500 reviews) | Not enough data | 
| **Workflow Performance** | 8.7 (497 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 8.3 (480 reviews) | Not enough data | 
| **Gamification** | 7.8 (413 reviews) | Not enough data | 

#### AI and Automation

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Lead Prioritization** | 8.5 (462 reviews) | Not enough data | 
| **Lead Scoring** | 8.4 (469 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 8.3 (425 reviews) | Not enough data | 
| **Buyer Intelligence** | 8.0 (429 reviews) | Not enough data | 
| **Machine Learning** | 7.8 (414 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **AI Text Generation** | 7.4 (267 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (86 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (87 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (85 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (86 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (86 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (86 reviews) | Not enough data | 
| **Decision Making** | 8.5 (86 reviews) | Not enough data | 

### Conversation Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.9/10 | 183 |
| **Oracle Siebel** | N/A | N/A |

#### Call Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Call Recording** | 8.7 (132 reviews) | Not enough data | 
| **Machine Learning** | 8.6 (136 reviews) | Not enough data | 
| **Call Analysis** | 8.7 (132 reviews) | Not enough data | 
| **Lead Qualification** | 8.9 (133 reviews) | Not enough data | 

#### Artificial Intelligence - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Customer Scoring** | 8.7 (141 reviews) | Not enough data | 
| **Speech-to-Text** | 8.7 (125 reviews) | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **AI Text Summarization** | 8.3 (59 reviews) | Not enough data | 

#### Agentic AI - Conversation Intelligence

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.7 (13 reviews) | Not enough data | 
| **Multi-step Planning** | 9.2 (14 reviews) | Not enough data | 
| **Cross-system Integration** | 9.3 (14 reviews) | Not enough data | 
| **Adaptive Learning** | 9.2 (14 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (13 reviews) | Not enough data | 
| **Proactive Assistance** | 8.9 (14 reviews) | Not enough data | 
| **Decision Making** | 9.0 (14 reviews) | Not enough data | 

### Revenue Operations & Intelligence (RO&I)

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 84 |
| **Oracle Siebel** | N/A | N/A |

#### Revenue Sourcing and Forecasting

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Revenue History** | 8.7 (66 reviews) | Not enough data | 
| **Pipeline Management** | 8.6 (69 reviews) | Not enough data | 
| **Dashboard Analytics** | 8.9 (69 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.5 (63 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (67 reviews) | Not enough data | 
| **Predictive Forecasting** | 8.4 (58 reviews) | Not enough data | 
| **Revenue Operations Cadence** | 8.2 (58 reviews) | Not enough data | 

#### CRM Data Enrichment

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Calendar Sync** | 8.1 (64 reviews) | Not enough data | 
| **Email Activity Capture** | 8.4 (62 reviews) | Not enough data | 
| **Conversation Intelligence** | 8.2 (59 reviews) | Not enough data | 
| **Marketing Leads** | 8.2 (65 reviews) | Not enough data | 
| **Contact Capture** | 8.5 (56 reviews) | Not enough data | 

#### Account Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Nonengaged Accounts** | 8.3 (63 reviews) | Not enough data | 
| **Account optimization** | 8.1 (63 reviews) | Not enough data | 
| **Historical Patterns** | 8.1 (60 reviews) | Not enough data | 
| **Rep Performance** | 8.2 (59 reviews) | Not enough data | 
| **Account Engagement** | 8.7 (56 reviews) | Not enough data | 
| **Historical Win/Loss Patterns** | 8.4 (56 reviews) | Not enough data | 

#### Agentic AI - Revenue Operations & Intelligence (RO&I)

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.1 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (23 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (21 reviews) | Not enough data | 
| **Proactive Assistance** | 8.1 (21 reviews) | Not enough data | 
| **Decision Making** | 8.3 (23 reviews) | Not enough data | 

### Field Sales

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.6/10 | 39 |
| **Oracle Siebel** | N/A | N/A |

#### Territory Mapping

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Custom Territory Mapping** | 8.7 (31 reviews) | Not enough data | 
| **Strategic Selling** | 8.6 (29 reviews) | Not enough data | 
| **Automatic Rep Assignment** | 8.4 (29 reviews) | Not enough data | 

#### Route Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Lead Priority** | 8.9 (28 reviews) | Not enough data | 
| **Optimized Sales Routes** | 9.0 (30 reviews) | Not enough data | 
| **Map Directions** | 9.1 (31 reviews) | Not enough data | 

#### Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Gamification** | 8.3 (26 reviews) | Not enough data | 
| **Performance Dashboards** | 8.3 (29 reviews) | Not enough data | 
| **Sales Rep Tracker** | 9.0 (29 reviews) | Not enough data | 

#### Presentation and Forms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Video and Interactive Media** | 8.0 (25 reviews) | Not enough data | 
| **Digital Contracts** | 8.2 (28 reviews) | Not enough data | 
| **E-signature** | 8.5 (28 reviews) | Not enough data | 

### Business Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.3/10 | 181 |
| **Oracle Siebel** | N/A | N/A |

#### Integrations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **MS Teams Integration** | 8.1 (158 reviews) | Not enough data | 
| **Email Integration** | 8.6 (160 reviews) | Not enough data | 
| **Zoom Integration** | 8.1 (159 reviews) | Not enough data | 
| **Google Meet Integration** | 8.1 (158 reviews) | Not enough data | 
| **Salesforce Integration** | 8.8 (161 reviews) | Not enough data | 

#### Branding & Customizatio

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Custom Booking Page** | 8.1 (153 reviews) | Not enough data | 
| **Personalized Links** | 8.2 (157 reviews) | Not enough data | 
| **Personalized Web Embed** | 8.3 (156 reviews) | Not enough data | 

#### Automatic Rules & Configurations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Set Working Hours** | 8.4 (157 reviews) | Not enough data | 
| **Automatic Updates** | 8.3 (157 reviews) | Not enough data | 
| **Buffer Times** | 8.1 (159 reviews) | Not enough data | 

#### Agentic AI - Business Scheduling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (34 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (35 reviews) | Not enough data | 

### Sales Planning

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 197 |
| **Oracle Siebel** | N/A | N/A |

#### Sales Performance Features - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Account Scoring** | 8.5 (172 reviews) | Not enough data | 
| **Revenue Planning** | 8.5 (161 reviews) | Not enough data | 
| **Account Segmentation** | 8.5 (166 reviews) | Not enough data | 
| **Sales Performance** | 8.6 (168 reviews) | Not enough data | 
| **Sales Forecasting** | 8.6 (170 reviews) | Not enough data | 
| **Integrations** | 8.8 (166 reviews) | Not enough data | 
| **Scenario Modeling** | 8.2 (161 reviews) | Not enough data | 

#### Territory Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Territory Management** | 8.6 (163 reviews) | Not enough data | 
| **Territory Planning** | 8.5 (169 reviews) | Not enough data | 

#### Quota & Capacity Management - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Quota Management** | 8.4 (165 reviews) | Not enough data | 
| **Capacity Management** | 8.4 (173 reviews) | Not enough data | 
| **Quota Planning** | 8.4 (165 reviews) | Not enough data | 

#### Agentic AI - Sales Planning

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (55 reviews) | Not enough data | 
| **Multi-step Planning** | 8.5 (54 reviews) | Not enough data | 

### Lead Scoring

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 515 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Lead Scoring

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 7.9 (55 reviews) | Not enough data | 
| **Cross-system Integration** | 8.2 (54 reviews) | Not enough data | 
| **Adaptive Learning** | 8.0 (55 reviews) | Not enough data | 
| **Decision Making** | 8.1 (56 reviews) | Not enough data | 

#### Attribution

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Lead Opportunity** | 8.9 (454 reviews) | Not enough data | 
| **Lead Assignment** | 8.9 (460 reviews) | Not enough data | 
| **Pipeline Acceleration** | 8.6 (434 reviews) | Not enough data | 

#### Discovery

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Lead Management** | 8.9 (464 reviews) | Not enough data | 
| **Scoring/Ranking** | 8.6 (453 reviews) | Not enough data | 
| **Lead Context** | 8.6 (431 reviews) | Not enough data | 

#### Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Conversion Viability** | 8.5 (418 reviews) | Not enough data | 
| **Workflow** | 8.7 (440 reviews) | Not enough data | 

#### Platform

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Data Synchronization** | 8.6 (430 reviews) | Not enough data | 
| **Analysis** | 8.6 (431 reviews) | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 685 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Sales Performance Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.4 (67 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.7 (67 reviews) | Not enough data | 
| **Proactive Assistance** | 8.5 (68 reviews) | Not enough data | 

#### Incentives

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Badges** | 8.2 (431 reviews) | Not enough data | 
| **Triggers** | 8.4 (494 reviews) | Not enough data | 
| **Commission Calculator** | 8.0 (428 reviews) | Not enough data | 
| **Leaderboards** | 8.6 (506 reviews) | Not enough data | 

#### Personalization

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Profiles** | 8.6 (476 reviews) | Not enough data | 
| **Custom Reports** | 8.8 (554 reviews) | Not enough data | 
| **Dashboards** | 8.9 (587 reviews) | Not enough data | 
| **Goal Setting** | 8.6 (530 reviews) | Not enough data | 

#### Administrative

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Integration** | 8.7 (558 reviews) | Not enough data | 
| **Employee Structure** | 8.5 (521 reviews) | Not enough data | 
| **Behavior Monitoring** | 8.4 (501 reviews) | Not enough data | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 715 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Email Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.2 (61 reviews) | Not enough data | 
| **Multi-step Planning** | 8.4 (59 reviews) | Not enough data | 
| **Cross-system Integration** | 8.4 (59 reviews) | Not enough data | 
| **Adaptive Learning** | 8.3 (61 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.4 (60 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (59 reviews) | Not enough data | 
| **Decision Making** | 8.4 (62 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Open Rates** | 8.3 (568 reviews) | Not enough data | 
| **Link Activity** | 8.4 (575 reviews) | Not enough data | 
| **Attachment Activity** | 8.3 (589 reviews) | Not enough data | 

#### Customizations

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Email Platform Integration** | 8.7 (622 reviews) | Not enough data | 
| **Email Scheduling** | 8.5 (591 reviews) | Not enough data | 
| **Notifications** | 8.5 (624 reviews) | Not enough data | 
| **Email Categorization** | 8.4 (569 reviews) | Not enough data | 
| **Templates** | 8.4 (597 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **AI Text Generation** | 7.5 (288 reviews) | Not enough data | 

### Sales Analytics

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.5/10 | 1199 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Sales Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.3 (76 reviews) | Not enough data | 
| **Cross-system Integration** | 8.6 (77 reviews) | Not enough data | 
| **Adaptive Learning** | 8.4 (76 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.3 (75 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (76 reviews) | Not enough data | 

#### Data Sourcing

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Data Sourcing** | 8.5 (965 reviews) | Not enough data | 
| **Exporting & Sharing Data** | 8.7 (995 reviews) | Not enough data | 
| **Multi-Device Data Visualization** | 8.3 (897 reviews) | Not enough data | 
| **Interactive Dashboards** | 8.7 (1026 reviews) | Not enough data | 
| **Data Segmentation** | 8.6 (957 reviews) | Not enough data | 

#### Predictive Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Lead Scoring** | 8.4 (943 reviews) | Not enough data | 
| **Opportunity Scoring** | 8.6 (957 reviews) | Not enough data | 
| **Risk Analysis** | 8.1 (850 reviews) | Not enough data | 
| **Live Forecasting** | 8.3 (891 reviews) | Not enough data | 

#### Sales Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Live Pipeline Management** | 8.7 (981 reviews) | Not enough data | 
| **Sales Gamification** | 8.1 (852 reviews) | Not enough data | 
| **Account-Based Analytics** | 8.6 (975 reviews) | Not enough data | 
| **Activity Tracking** | 8.8 (1044 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 222 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.6 (38 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.6 (39 reviews) | Not enough data | 

#### Calling

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Record Calls** | 8.5 (185 reviews) | Not enough data | 
| **Generate Location** | 8.4 (176 reviews) | Not enough data | 
| **Call Types** | 8.7 (185 reviews) | Not enough data | 
| **Click-to-Call** | 8.7 (183 reviews) | Not enough data | 
| **Auto Dialer** | 8.6 (44 reviews) | Not enough data | 

#### Contacts

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Personalization** | 8.8 (176 reviews) | Not enough data | 
| **Information Locater** | 8.7 (179 reviews) | Not enough data | 
| **Record Prospect Data** | 8.7 (181 reviews) | Not enough data | 

#### Insights

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Notes** | 9.1 (189 reviews) | Not enough data | 
| **Daily Summary** | 8.9 (182 reviews) | Not enough data | 
| **Automated Voicemails** | 8.3 (178 reviews) | Not enough data | 
| **Automated Emails** | 8.5 (188 reviews) | Not enough data | 
| **Sorts Prospects** | 8.4 (182 reviews) | Not enough data | 
| **Automated Note Taking** | 8.7 (38 reviews) | Not enough data | 

### Sales Coaching

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.7/10 | 310 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Sales Coaching

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Multi-step Planning** | 9.0 (20 reviews) | Not enough data | 
| **Cross-system Integration** | 8.9 (20 reviews) | Not enough data | 
| **Adaptive Learning** | 9.1 (20 reviews) | Not enough data | 
| **Decision Making** | 9.2 (20 reviews) | Not enough data | 

#### Training

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Knowledge Base** | 8.8 (255 reviews) | Not enough data | 
| **Coaching Materials** | 8.8 (247 reviews) | Not enough data | 
| **Playbook Creation** | 8.5 (207 reviews) | Not enough data | 
| **Video Record** | 8.5 (242 reviews) | Not enough data | 

#### Feedback

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Review** | 8.8 (236 reviews) | Not enough data | 
| **Scorecard** | 8.6 (232 reviews) | Not enough data | 
| **Coaching Card** | 8.6 (213 reviews) | Not enough data | 
| **Leaderboard** | 8.6 (200 reviews) | Not enough data | 
| **Real-Time Updates** | 8.8 (225 reviews) | Not enough data | 
| **Notifications** | 8.9 (226 reviews) | Not enough data | 
| **Competition** | 8.7 (198 reviews) | Not enough data | 

#### Generative AI

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **AI Text Summarization** | 7.6 (70 reviews) | Not enough data | 

### Sales Enablement

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | 8.4/10 | 444 |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (33 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.0 (33 reviews) | Not enough data | 
| **Proactive Assistance** | 8.2 (33 reviews) | Not enough data | 

#### Content Management

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Content Import** | 8.3 (351 reviews) | Not enough data | 
| **Content Creation** | 8.1 (342 reviews) | Not enough data | 
| **Templates** | 8.2 (328 reviews) | Not enough data | 
| **Advanced Search** | 8.5 (318 reviews) | Not enough data | 
| **Content Storage** | 8.3 (335 reviews) | Not enough data | 

#### Analytics

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Reporting** | 8.7 (347 reviews) | Not enough data | 
| **Alerts** | 8.4 (345 reviews) | Not enough data | 
| **Account-Based Engagement** | 8.5 (226 reviews) | Not enough data | 
| **Content Utilization** | 8.3 (351 reviews) | Not enough data | 

#### Learning Management - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Sales Training ** | 8.4 (27 reviews) | Not enough data | 
| **Sales Coaching** | 8.4 (27 reviews) | Not enough data | 
| **Sales Onboarding** | 8.5 (27 reviews) | Not enough data | 

#### Revenue Enablement - Sales Enablement

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Cross-Functional Alignment** | 8.3 (26 reviews) | Not enough data | 
| **AI and Automation** | 8.3 (28 reviews) | Not enough data | 
| **End-to-End Customer Journey Insights** | 8.8 (27 reviews) | Not enough data | 

### Revenue AI Platforms

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Sales (formerly Salesforce Sales Cloud)** | N/A | N/A |
| **Oracle Siebel** | N/A | N/A |

#### Agentic AI - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

#### Platform - Revenue AI Platforms

| Feature | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Conversation Intelligence** | Not enough data | Not enough data | 
| **Predictive Forecasting** | Not enough data | Not enough data | 
| **CRM Data Enrichment** | 10.0 (5 reviews) | Not enough data | 
| **Actionable Insights** | Not enough data | Not enough data | 
| **Risk Flagging** | Not enough data | Not enough data | 
| **Workflow Orchestration** | Not enough data | Not enough data | 
| **Sales Coaching** | Not enough data | Not enough data | 
| **Pipeline & Deal Management** | Not enough data | Not enough data | 
| **Customer Data Capture** | 10.0 (5 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to Agentforce Sales (formerly Salesforce Sales Cloud) (16):** [Sales Planning Software](https://www.g2.com/categories/sales-planning), [Business Scheduling Software](https://www.g2.com/categories/business-scheduling), [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i), [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence), [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant), [Location Intelligence Software](https://www.g2.com/categories/location-intelligence), [Field Sales Software](https://www.g2.com/categories/field-sales), [Sales Coaching Software](https://www.g2.com/categories/sales-coaching), [Sales Enablement Software](https://www.g2.com/categories/sales-enablement), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking), [Sales Analytics Software](https://www.g2.com/categories/sales-analytics), [Lead Scoring Software](https://www.g2.com/categories/lead-scoring), [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management), [Revenue AI Platforms](https://www.g2.com/categories/revenue-ai-platforms)



---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Sales (formerly Salesforce Sales Cloud) | Oracle Siebel | 
|---|---|---|
| **Small-Business** | 20.6% | 13.2% | 
| **Mid-Market** | 46.0% | 25.5% | 
| **Enterprise** | 33.4% | 61.3% | 

### By Industry

#### Agentforce Sales (formerly Salesforce Sales Cloud)

- **Computer Software:** 13.5%
- **Information Technology and Services:** 11.8%
- **Financial Services:** 6.8%
- **Marketing and Advertising:** 4.9%
- **Internet:** 3.2%
- **Non-Profit Organization Management:** 3.0%
- **Telecommunications:** 2.9%
- **Hospital & Health Care:** 2.6%
- **Consulting:** 2.4%
- **Education Management:** 2.4%
- **Other:** 46.5%

#### Oracle Siebel

- **Information Technology and Services:** 13.2%
- **Telecommunications:** 8.6%
- **Computer Software:** 8.6%
- **Financial Services:** 5.6%
- **Retail:** 4.7%
- **Hospital & Health Care:** 3.4%
- **Banking:** 2.9%
- **Internet:** 2.5%
- **Marketing and Advertising:** 2.5%
- **Medical Devices:** 2.5%
- **Other:** 45.6%

---
## Alternatives

### Alternatives to Agentforce Sales (formerly Salesforce Sales Cloud)

- [Clari](https://www.g2.com/products/clari/reviews) — 4.6/5 stars (5607 reviews)
- [Salesloft](https://www.g2.com/products/salesloft/reviews) — 4.5/5 stars (4287 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)
- [Apollo.io](https://www.g2.com/products/apollo-io/reviews) — 4.7/5 stars (9671 reviews)
- [Outreach](https://www.g2.com/products/outreach/reviews) — 4.3/5 stars (3571 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1234 reviews)
- [Gong](https://www.g2.com/products/gong/reviews) — 4.7/5 stars (6669 reviews)
- [Membrain](https://www.g2.com/products/membrain/reviews) — 4.6/5 stars (224 reviews)
- [Salesflare](https://www.g2.com/products/salesflare/reviews) — 4.8/5 stars (299 reviews)

### Alternatives to Oracle Siebel

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13847 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2931 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1619 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1115 reviews)
- [SAP Sales Cloud](https://www.g2.com/products/sap-sap-sales-cloud/reviews) — 4.2/5 stars (1000 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (775 reviews)
- [Workbooks](https://www.g2.com/products/workbooks/reviews) — 4.2/5 stars (573 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3072 reviews)
- [Maximizer](https://www.g2.com/products/maximizer/reviews) — 4.0/5 stars (673 reviews)
- [GoldMine](https://www.g2.com/products/goldmine/reviews) — 3.7/5 stars (197 reviews)

---
## Top Discussions

### Agentforce Sales (formerly Salesforce Sales Cloud)

- Title: [When do you need a CRM?](https://www.g2.com/discussions/31049-when-do-you-need-a-crm) — 11 comments, 3 upvotes
  > **Top comment:** "Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions..."
- Title: [How can total cost of ownership (TCO) be made better using Salesforce?](https://www.g2.com/discussions/10232-how-can-total-cost-of-ownership-tco-be-made-better-using-salesforce) — 11 comments, 1 upvote
  > **Top comment:** "TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest "
- Title: [What are the features of CRM software?](https://www.g2.com/discussions/salesforce-sales-cloud-what-are-the-features-of-crm-software) — 8 comments, 2 upvotes
  > **Top comment:** " 1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,..."
- Title: [What is the benefit of Salesforce CRM?](https://www.g2.com/discussions/what-is-the-benefit-of-salesforce-crm) — 7 comments
  > **Top comment:** "unify email, social, phone, and chat support and helps manage every channel from one view"
- Title: [How do I figure out how to run report of my own sales techniques](https://www.g2.com/discussions/how-do-i-figure-out-how-to-run-report-of-my-own-sales-techniques) — 7 comments, 1 upvote
  > **Top comment:** "I would need to know about your set up and exactly what you are trying to accomplish."

### Oracle Siebel

- Title: [What language is Siebel written in?](https://www.g2.com/discussions/14743-what-language-is-siebel-written-in) — 3 comments, 2 upvotes
  > **Top comment:** "JavaScript"
- Title: [What is Oracle Siebel used for?](https://www.g2.com/discussions/what-is-oracle-siebel-used-for) — 1 comment
  > **Top comment:** "Oracle Siebel is a Customer Relationship Management applications to maintain the customer contacts, create the work orders, prepare the quotations, and we..."
- Title: [What's the best way to practice the navigation in the software?](https://www.g2.com/discussions/what-s-the-best-way-to-practice-the-navigation-in-the-software) — 1 comment, 1 upvote
  > **Top comment:** "Honestly just by clicking around and getting familiar with using the breadcrumbs at the top when available. My company emphasized being unable to use the..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-sales-formerly-salesforce-sales-cloud-vs-oracle-siebel)