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# Dynamics 365 Sales vs Oracle Siebel Comparison - What are their main differences?

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Microsoft Dynamics 365 SalesSiebel[+ Add Product](#)

Pricing

**Dynamics 365 Sales**
 **$210** /month per user · Dynamics 365 Plan

**Oracle Siebel**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Dynamics 365 Sales**
4 monthsFaster

Based on 96 responses

**Oracle Siebel**
6 months

Based on 7 responses

Return on Investment

**Dynamics 365 Sales**
18 months7 months sooner

Based on 72 responses

**Oracle Siebel**
25 months

Based on 10 responses

Perceived Cost

**Dynamics 365 Sales**
$$$$$

**Oracle Siebel**
$$$$$

Average Discount

**Dynamics 365 Sales**
16%

**Oracle Siebel**
21%5% more

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

 ![Oracle Siebel](https://images.g2crowd.com/uploads/product/hd_favicon/1487565479/oracle-siebel.svg "Oracle Siebel")

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**Pros & Cons**
from reviews

**Dynamics 365 Sales**
[
Ease of Use (21)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[
Integrations (11)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[
Learning Curve (13)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[
Complexity (8)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews)

**Oracle Siebel**
[
Ease of Use (6)
](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=1907354&qs=pros-and-cons#reviews)[
Easy Setup (4)
](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=2217172&qs=pros-and-cons#reviews)[
Learning Curve (4)
](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=1907375&qs=pros-and-cons#reviews)[
Connectivity Issues (2)
](https://www.g2.com/products/oracle-siebel/reviews?filters%5Bsentiment_snippet%5D=2424396&qs=pros-and-cons#reviews)

Integrations

**Dynamics 365 Sales**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/dynamics-365-sales/integrations)

**Oracle Siebel**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d0a6da535e50262d8490f25b20fd70d3/oracle-e-business-suite.gif "Product Avatar Image")

Oracle EBS

](https://www.g2.com/products/oracle-e-business-suite/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1c993a6e283a9bd6408ff2c4457aa165/agentforce-360-platform-formerly-salesforce-platform.png "Product Avatar Image")

Salesforce Platform

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_c7667c650c352acba4bfca38ee89457b/agentforce-sales-formerly-salesforce-sales-cloud.png "Product Avatar Image")

Salesforce Sales Cloud

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[
View all
](https://www.g2.com/products/oracle-siebel/integrations)

Screenshots

**Dynamics 365 Sales**
 ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png)

**Oracle Siebel**
 ![Oracle Siebel screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/4292/0561_01_09.png)

**Ratings**
from reviews

Meets Requirements

**Dynamics 365 Sales**

8.1

8.11,294

**Oracle Siebel**

7.7

7.7349

Ease of Use

**Dynamics 365 Sales**

7.4

7.41,300

**Oracle Siebel**

6.8

6.8353

Ease of Setup

**Dynamics 365 Sales**

7.2

7.2421

**Oracle Siebel**

6.5

6.5111

Ease of Admin

**Dynamics 365 Sales**

7.6

7.6386

**Oracle Siebel**

6.7

6.799

Quality of Support

**Dynamics 365 Sales**

7.5

7.51,135

**Oracle Siebel**

7.2

7.2311

Has the product been a good partner in doing business?

**Dynamics 365 Sales**

7.8

7.8381

**Oracle Siebel**

7.2

7.296

Product Direction (% positive)

**Dynamics 365 Sales**

6.3

6.31,268

**Oracle Siebel**

5.0

5.0342

**Features**
ratings from reviews

CRM

7.9

1,205

7.7

323

Sales Analytics

8.6

23

Not enough data

Sales Coaching

8.6

6

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
13.2%

Mid-Market(51-1000 emp.)
25.4%

Enterprise(\> 1000 emp.)
61.4%

Small-Business(50 or fewer emp.)
13.2%

Mid-Market(51-1000 emp.)
25.4%

Enterprise(\> 1000 emp.)
61.4%

**Reviewers' Industry**

[![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews)
Dynamics 365 Sales

Information Technology and Services
12.7%

Computer Software
8.3%

Marketing and Advertising
3.9%

Retail
3.9%

Financial Services
3.9%

Other
67.3%

[![Oracle Siebel](https://images.g2crowd.com/uploads/product/hd_favicon/1487565479/oracle-siebel.svg "Oracle Siebel")](https://www.g2.com/products/oracle-siebel/reviews)
Oracle Siebel

Information Technology and Services
13.2%

Telecommunications
8.6%

Computer Software
8.6%

Financial Services
5.6%

Retail
4.7%

Other
59.3%

Alternatives

**Dynamics 365 Sales Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

**Oracle Siebel Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM")

[
Zoho
](/products/zoho-crm/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

## Microsoft Dynamics 365 Sales vs Siebel FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Microsoft Dynamics 365 Sales vs Siebel?

Microsoft Dynamics 365 Sales stands out for its integration with the Microsoft ecosystem and higher reviewer satisfaction, while Siebel is recognized for robust data centralization and industry-specific depth.

| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [Siebel](https://www.g2.com/products/oracle-siebel/reviews) |
| --- | --- |
| 3.8/5 (1,623 reviews) | 3.5/5 (467 reviews) |
| Mid-Market | Enterprise |
| 7.2 | 6.5 |
| 7.5 | 7.2 |
| Integration with Microsoft 365 and workflow automation | Robust data centralization and industry verticals |

### How do the pricing models of Microsoft Dynamics 365 Sales and Siebel compare?

Microsoft Dynamics 365 Sales is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Siebel.

- **Microsoft Dynamics 365 Sales:** In recent reviews, many cite lower expense than competitors and appreciate the value, though some mention that advanced features can increase costs.
- **Siebel:** Reviewers frequently describe Siebel as expensive, especially for small businesses, and note high maintenance costs.
- **Switching reasons:** Several reviewers mention moving to Microsoft Dynamics 365 Sales for better integration and lower overall expense compared to Siebel and other legacy CRMs.

### What are the best alternatives to Microsoft Dynamics 365 Sales and Siebel?

The top 3 alternatives to Microsoft Dynamics 365 Sales and Siebel are Agentforce Sales, ActiveCampaign, and HubSpot Sales Hub.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Lower expense than competitors, but advanced features can add cost | Integration with Microsoft 365 and workflow automation |
| [Siebel](https://www.g2.com/products/oracle-siebel/reviews) | 3.5/5 (467 reviews) | Enterprise | Described as expensive, especially for small businesses | Robust data centralization and industry verticals |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,875 reviews) | Mid-Market | — | Comprehensive CRM functionality and scalability |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Marketing automation and ease of use |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | User-friendly interface and strong integrations |

### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and Siebel?

Buyers comparing Microsoft Dynamics 365 Sales and Siebel should prioritize Customization, Integration, Ease of Use, Automation, and Reporting.

- **Customization:** Microsoft Dynamics 365 Sales (9 all-time mentions), Siebel (3 all-time mentions)
- **Integration:** Microsoft Dynamics 365 Sales (11 all-time mentions), Siebel (4 all-time mentions)
- **Ease of Use:** Microsoft Dynamics 365 Sales (7.5 score, 21 all-time mentions), Siebel (6.8 score, 6 all-time mentions)
- **Automation:** Microsoft Dynamics 365 Sales (8 all-time mentions), Siebel (recent reviews highlight workflow automation)
- **Reporting:** Microsoft Dynamics 365 Sales (recent reviews highlight Power BI dashboards), Siebel (2 all-time mentions)

### What are the pros and cons of Microsoft Dynamics 365 Sales vs Siebel?

Microsoft Dynamics 365 Sales is strongest in Microsoft ecosystem integration and workflow automation, while Siebel excels in robust data centralization and industry-specific depth.

- **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions), customizable dashboards (9 all-time mentions), automation (8 all-time mentions), lead management (11 all-time mentions), and ease of use (21 all-time mentions).
- **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13 all-time mentions), complexity (8 all-time mentions), and higher cost for advanced features (6 all-time mentions).
- **Siebel strengths:** Robust data centralization, industry-specific verticals, high customization (3 all-time mentions), and strong workflow automation (recent reviews).
- **Siebel trade-offs:** Outdated user interface, steep learning curve (4 all-time mentions), high complexity (2 all-time mentions), and higher cost for small businesses (1 all-time mention).

### Is Microsoft Dynamics 365 Sales or Siebel better for small businesses?

Microsoft Dynamics 365 Sales is a better fit for small businesses, supported by its mid-market segment focus and reviewer sentiment.

- **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market, with reviewers noting its flexibility and ease of use for smaller teams, though some mention pricing as a barrier for very small businesses.
- **Siebel:** Largest segment is Enterprise, and reviewers frequently cite high cost and complexity as challenges for small businesses.

### Which CRM platform has better integrations?

Microsoft Dynamics 365 Sales is favored for integrations, especially within the Microsoft ecosystem.

- **Microsoft Dynamics 365 Sales:** Integrations with Microsoft Teams (3 all-time mentions), Microsoft Power BI (1 all-time mention), and Outlook are frequently highlighted.
- **Siebel:** Reviewers mention integration with telephone CTI, ERP systems, and external tools, but with fewer all-time mentions and less emphasis on ease of integration.

### How do Microsoft Dynamics 365 Sales and Siebel compare on customer support?

Microsoft Dynamics 365 Sales and Siebel are rated in near-parity for Quality of Support, with scores of 7.5 and 7.2 respectively.

- **Microsoft Dynamics 365 Sales:** Reviewers describe support as responsive and helpful, with several citing strong onboarding and training resources.
- **Siebel:** Reviewers note reliable customer service and responsive support, especially for enterprise deployments, though some mention the need for specialized technical teams.

### Which is easier to implement, Microsoft Dynamics 365 Sales or Siebel?

Microsoft Dynamics 365 Sales is rated higher for Ease of Setup (7.2 vs 6.5), indicating a smoother implementation experience than Siebel.

- **Microsoft Dynamics 365 Sales:** Reviewers highlight straightforward initial setup, especially for organizations already using Microsoft products, but note that advanced customizations can increase complexity.
- **Siebel:** Reviewers describe setup as complex and time-consuming, often requiring specialized technical teams, though some recent reviews mention improvements in ease of setup for certain use cases.

### Which product has better Customization?

Microsoft Dynamics 365 Sales is rated higher for Customization, with more reviewer-cited mentions and a higher satisfaction score.

- **Microsoft Dynamics 365 Sales:** Customization (9 all-time mentions), Easy Customization (8 all-time mentions), and a Meets Requirements score of 8.1.
- **Siebel:** Customization (3 all-time mentions), Easy Customization (3 all-time mentions), and a Meets Requirements score of 7.7.