Onfleet Features
Routing (3)
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Master Routing
Matches customer requests with routes and driver or vehicle availability.
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Default Routes
Define default routes per customer, geography, type of vehicle or type of cargo.
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Route Assignment
Routes can be assigned to drivers individually or by batch base on criteria such as qualifications or experience.
Scheduling (4)
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Master Schedule
Defines schedules for a geographical area, customer group, or type of delivery.
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Constraints
Define and implement constraints such as maximum distance or number of required stops.
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Adjustments
Administrators can override schedules when unexpected changes occur.
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ETA
Estimated time of arrival can be shared with customers and adjusted when needed.
Optimization (3)
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Priorities
Allows users to establish and change priorities for routing activities.
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Real-Time Updates
Receive system updates as soon as any changes are made
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Dynamic Routing
Adjust routes based on company constraints and customer requirements.
Analytics (10)
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Performance
Analyse the performance of different routes or schedules.
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Time & Costs
Track time (for travel, load/unload, etc.) and the associated costs.
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Productivity
Monitor driver productivity based on KPIs such as time to destination.
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
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Vehicle Performance
Analyze vehicle performance for various routes or types of deliveries.
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Driver Performance
Provide KPIs to monitor and manage driver performance.
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Costs
Analyze costs for vehicle maintenance, fuel consumption, or mileage.
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Vehicle Performance
Analyze vehicle performance for various routes or types of deliveries.
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Driver Performance
Provide KPIs to monitor and manage driver performance.
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Cost
Analyze costs for vehicle maintenance, fuel consumption, or mileage.
Vehicle Management (16)
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Vehicle Tracking
Track the location of vehicles using GPS technology.
Tire Management
Allows fleets and service businesses to track the condition of tires on their vehicles
Inspection Management
Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
Dispatch Management
Manage sending personnel and resources to a site as needed
Work Order Management
Creating, assign, and track jobs and/or tasks for work orders
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Inventory Management
Track and manage inventory levels to maintain proper supply
Driver Management
Track all personnel who operate company vehicles
Document Management
Store, manage, and track all electronic documents in a centralized location
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Transportation Management
Organize and track the physical movement of goods from one location to another
Maintenance Management
Manage, maintain and track the performance of assets and equipment
Mileage Tracking
Log miles driven for tax deduction or reimbursement purposes
Records Management
Ability to record, store, update, and retrieve information
Violation Tracking
Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners.
Driver Management (9)
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Onboarding
Provide features for onboarding of new drivers.
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Safety
Implement safety measures to comply with regulations.
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Driver Tracking
Allow dispatchers to track the location of drivers in real time.
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Driver Behavior
Analyze driver behavior to identify issues and prevent accidents.
Cost Tracking
Process to track, record, and analyze expenses that occurred over the entire duration of a given project
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Status Tracking
Track the status over time for a request, process, asset, or transaction
Asset Tracking
Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
Expense Tracking
Monitor and record expenses such as purchases or charges incurred
Deliveries (3)
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ETAs
Calculate the estimated time of arrival (ETA) for each delivery.
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Proof of delivery
Allow drivers to capture customer confirmation on shipments.
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Route Optimization
Suggest optimal routes for deliveries to save time and fuel.
Vehicle Tracking (4)
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Alerts
Create alerts for speeding, idle engine, or fast acceleration.
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Locations
Track the location of vehicles using GPS technology.
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Fuel Consumption
Ability to monitor and optimize fuel consumption.
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Geofencing
Set up geographic boundaries around areas that needs to be monitored.
Driver Tracking (4)
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Alerts
Deliver driver alerts via text message or other forms of communication.
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Mileage
Track actual mileage and compare to estimated distances.
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Performance
Monitor driver performance based on idle time and on-time deliveries.
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ETAs
Provide estimated times of arrival (ETAs) for deliveries.
Dispatching (3)
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Route optimization
Creates the most efficient route for users taking into account location, traffic and other factors
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Auto dispatch
Automates delivery assignments by quickly assigning deliveries based on customer demand
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Order management
Allows fleet managers to automatically adjust deliveries based on new customer orders.
Customer portal (5)
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Status updates
Provides customers with live status updates on the ETA of a delivery
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Real-time driver tracking
Provides customers with live driver locations in order to better track their shipments
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Customer communication
Allows customers to call or message thier driver.
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Customer feedback
Allows customers to quickly review and rate thier customer experience
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Delivery customization
Allows customers to choose a time window that they would like thier delivery to arrive
Reports (3)
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Delivery metrics
Provides metrics on deliveries such as distance traveled, on-time rates and feedback scores
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Heat maps
Provides users with tools to idnetify where the most deliveries are taking place which can better inform delivery planning
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Driver rating
Provides reports on driver ratings which allows fleet managers to make more informed decisions for promotions
Driver tools (4)
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Delivery rescheduling
Allows drivers to automatically reschedule deliveries on the occurence that the recieivng party is not home
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Proof of delivery
Provides drivers with tools for electronic proof of delivery including timestamps, signatures and point of sale tools
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Onboarding
Provides new drivers with interactive training which allows them to onboard quicker.
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Adaptive deliveries
Provides tools to automatically update deliveries based on customer interaction or traffic conditions.
ELD Compliance (1)
Mobile Access
Access software remotely via mobile devices
Dashcam (3)
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Automatic Incident Detection
Allows uses to identify any footage that has incidents involving collisions or harsh breaking
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Safety Score
Provides driver with a safety score based on driving performance
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Automated Footage Upload
Dashcam footage is automatically uploaded to the cloud for access
Restaurant App - Food Delivery (3)
Restaurant order management
Provide an order management interface for restaurants to recieve food orders
Restaurant general setting
Allow restaurants to manage general settings like business status, timings, food availability, etc.
Restaurant listings
Allow restaurants to list their business and create their food menu
User App - Food Delivery (11)
Payment processing
Provide users with multiple payment modes to facilitate transactions
Real-time Order Tracking
Allow customers to track their order in real-time from order confirmation to pickup to order delivery
On-demand Food ordering
Allow user to search and order food from a list of live restaurants
Online Ordering
Tracks and processes online orders
Order Processing
Send / receive, process, and execute orders
Location Tracking
Identify the physical location of an individual, asset, device, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Live Tracking
Allow customers to track their order and keep them updated when the status changes.
Activity Tracking
Track and document all activities across devices, networks, and other systems
Inventory Tracking
Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
Delivery App - Food Delivery (9)
Driver Management System
Allow to manage delivery personnel, assign delivery routes, and track deliveries in real-time
Driver Earnings and Payments
Provide a system for calculating and processing delivery drivers’ earnings and payouts, along with tips
Communication and Scheduling
Provide access to delivery schedule and enable communication between the restaurant, customer, and delivery driver
Mobile Payments
Clients can submit payments via mobile devices
Online Payments
Accept and process online payment transactions
Inventory Management
Track and manage inventory levels to maintain proper supply
Dispatch Management
Manage sending personnel and resources to a site as needed
Kitchen/Menu Management
Allows users to view inventory and build a menu that's appropriate
Discount Management
Track products that are for sale at a reduced price or part of coupon promotions
Admin App - Food Delivery (8)
Customer Support
Manage customer service requests, handling complaints, and resolving issues
Centralized Dashboard
Provide comprehensive dashboard for overseeing the entire food delivery ecosystem in real-time
Restaurant Onboarding and Management
Allow admin to manage restaurant listings, registrations, and monitor performance
Gift Card Management
Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
Receipt Management
Upload, track, and submit receipts in a central database
Reviews Management
Track and monitor reviews of products or services
Promotions Management
Design, communicate, and distribute incentives to perform a specific action
Route Management
Agentic AI - Fleet Management (6)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Multi-step Planning
Ability to break down and plan multi-step processes
Collision Detection
Notifies users of colllision concerns
Natural Language Interaction
Engages in human-like conversation for task delegation
Facial Recognition
Analyzes driver biometrics to alert of any safety concerns
Agentic AI - Fleet Tracking (2)
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Generative AI - Fleet Management (1)
Text Summarization
Condenses long documents or text into a brief summary.
Additional Functionality (106)
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Barcode/Ticket Scanning
Scan barcodes to ensure accurate pricing and label tracking
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Customizable Reports
Alter the layout and content of reports
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Real-Time Reporting
Active reporting of data and metrics
Loyalty Program
Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
Customer History
Access previous interactions or concerns to maintain customer relationships
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Point of Sale (POS)
Accept and process customer payments for products or services using hardware and software
Real-Time Updates
Receive system updates as soon as any changes are made
Customizable Branding
Add customized logos and colors to align with company branding
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Geolocation
Determines the location of a device using GPS or an IP address
Order Entry
Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Food Delivery Dispatching
Dispatch food deliveries
SMS Messaging
Send messages via SMS
Multi-Location
Manage and support multiple locations
Real-Time Data
Receive data and information in real time
Mobile Alerts
Notifications via mobile devices
Routing
Plan daily routes to optimize employee scheduling and provide directions
Geographic Maps
Visualize locations on a map
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
API
Application programming interface that allows for integration with other systems/databases
Mobile Access
Access software remotely via mobile devices
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Multi-Language
Manage and support multiple languages
Menu Builder
Create and edit a list of food/beverage items
Real-Time Analytics
Analyze and gain insights into data in real-time
Restaurant POS
Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants
Online Reservations
Make and manage reservations online
Customer Accounts
Record customer information, purchase history, and other notes
Multi-Channel Marketing
Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
Email Marketing
Create and send email blasts/campaigns
QR Codes
Matrix barcode that stores information
Mobile Booking
Make reservations on the go through a mobile device
Website Personalization
Customize website features
Delivery Estimate
A note of the expected delivery date and time
Point of Sale (POS) Integration
Integrates with point of sale (POS) systems
Geographic Maps
Visualize locations on a map
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Routing
Plan daily routes to optimize employee scheduling and provide directions
Data Import/Export
Import and export data to and from software applications
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Predictive Analytics
Predict future data based on historical data sets
Incident Reporting
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Route History
Track past routes to better plan and optimize repeat trips
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Motor Pool
Internally shared group of vehicles ready to be dispatched as/when needed
VIN Lookup
Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
Mobile Alerts
Notifications via mobile devices
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Scheduling
Plan availability and assign specific time slots for tasks and resources
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Real-Time Data
Receive data and information in real time
For Pilots
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Trip Logs
Record of trip details
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Mobile Access
Access software remotely via mobile devices
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Data Import/Export
Import and export data to and from software applications
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Scheduling
Plan availability and assign specific time slots for tasks and resources
Driver Management
Track all personnel who operate company vehicles
GPS
System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
Electronic Signature
Digitally sign online documents
Dispatch Management
Manage sending personnel and resources to a site as needed
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Employee Management
Track employee schedules, availability, and performance across projects and tasks
SMS Messaging
Send messages via SMS
Territory Management
Organize customer data and accounts by user or geography
Order Management
Manage and track customer orders for goods, investments, or any other purchases
Live Driver Tracking
Track driver locations on a map in real time
Delivery Tracking
Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Route Optimization
Finding the most optimal routes for drivers based on various factors and constraints
Fuel Tracking
Monitor and track fuel consumption and costs
Voice Recognition
Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
Inventory Management
Track and manage inventory levels to maintain proper supply
Status Tracking
Track the status over time for a request, process, asset, or transaction
Shipping Management
Manage and track orders being shipped to customers
Transportation Management
Organize and track the physical movement of goods from one location to another
Order Tracking
Track orders throughout the fulfillment process
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Generative AI
Use AI to generate content in the form of text, images, videos, etc.


