# Onfleet vs Tookan Comparison

---
## Frequently Asked Questions

### What is the difference between Onfleet vs Tookan?

Onfleet stands out for higher reviewer satisfaction in ease of use, setup, and support, while Tookan is noted for its customization and reliability.

| [Onfleet](https://www.g2.com/products/onfleet/reviews) | [Tookan](https://www.g2.com/products/tookan/reviews) |
| --- | --- |
| 4.6/5 (142 reviews) | 4.2/5 (163 reviews) |
| Small-Business | Small-Business |
| 9.4 | 8.2 |
| 8.8 | 7.9 |
| Delivery Efficiency (5 all-time mentions) | Ease of Use (8 all-time mentions) |



### How do the pricing models of Onfleet and Tookan compare?

Onfleet is rated higher for price satisfaction, with reviewers expressing more positive value sentiment than Tookan.

- **Onfleet:** Reviewers describe Onfleet as a fair cost for the features and reliability provided, with several noting its value in improving delivery efficiency and reducing manual workload.
- **Tookan:** Recent reviews highlight Tookan's flexible pricing and cost savings, but also mention convoluted pricing structures and additional charges for key features as trade-offs.
- **Switching reasons:** Some reviewers switched to Tookan for its lower upfront costs and customizable add-ons, while others cite Onfleet's reliability and support as reasons for choosing it despite higher perceived costs.



### What are the best alternatives to Onfleet and Tookan?

The best alternatives to Onfleet and Tookan are Verizon Connect, Route4Me, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Onfleet](https://www.g2.com/products/onfleet/reviews) | 4.6/5 (142 reviews) | Small-Business | Fair cost for features and reliability | Delivery Efficiency |
| [Tookan](https://www.g2.com/products/tookan/reviews) | 4.2/5 (163 reviews) | Small-Business | Flexible pricing, but add-on costs noted | Ease of Use |
| [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) | 3.8/5 (967 reviews) | Small-Business | — | Fleet Management |
| [Route4Me](https://www.g2.com/products/route4me/reviews) | 4.7/5 (132 reviews) | Small-Business | — | Route Optimization |



### Which Last Mile Delivery features should I prioritize when comparing Onfleet and Tookan?

Buyers comparing Onfleet and Tookan should prioritize Route Optimization, Ease of Use, Customization, Delivery Management, and Integration capabilities.

- **Route Optimization:** Onfleet (3 all-time mentions), Tookan (frequent recent mentions)
- **Ease of Use:** Onfleet (4 all-time mentions, 9.3 score), Tookan (8 all-time mentions, 8.4 score)
- **Customization:** Onfleet (2 all-time mentions), Tookan (6 all-time mentions)
- **Delivery Management:** Onfleet (4 all-time mentions), Tookan (6 all-time mentions)
- **Integrations:** Onfleet (3 all-time mentions), Tookan (recent reviews highlight API and webhook configurations)



### What are the pros and cons of Onfleet vs Tookan?

Onfleet's headline strength is delivery efficiency, while Tookan's is ease of use and customization.

- **Onfleet strengths:** Delivery Efficiency (5 all-time mentions), Delivery Management (4), Ease of Use (4), Efficiency Improvement (4), Features (4), Integrations (3), Route Optimization (3), Automation (2), Customization (2)
- **Onfleet trade-offs:** Limited Features (3), Missing Features (3), Routing Issues (3)
- **Tookan strengths:** Ease of Use (8 all-time mentions), Customization (6), Delivery Management (6), Features (5), Notifications (5), Reliability (5), Customer Support (4), Driver Tracking (4), Efficiency (4), Real-time Tracking (4), User Interface (4)
- **Tookan trade-offs:** Poor Customer Support (3), Convoluted pricing and add-on costs, occasional bugs and sync delays



### Is Onfleet or Tookan better for small businesses?

Both Onfleet and Tookan are primarily used by small businesses, but Onfleet receives higher satisfaction scores from small-business reviewers.

- **Onfleet:** Largest segment is Small-Business; reviewers highlight ease of use, quick setup, and strong support for small teams.
- **Tookan:** Largest segment is Small-Business; reviewers note flexibility and cost-effectiveness, but mention a steeper learning curve and support challenges.



### Which Last Mile Delivery platform has better integrations?

Onfleet is favored for integrations, with more reviewer-cited integration strengths than Tookan.

- **Onfleet:** Integrations are cited in 3 all-time mentions, with reviewers highlighting API access and ease of connecting to other systems.
- **Tookan:** Recent reviews mention API and webhook configurations, but with fewer all-time mentions and some feedback on integration complexity.



### How do Onfleet and Tookan compare on customer support?

Onfleet scores higher on Quality of Support than Tookan by 0.9 points, a material difference.

- **Onfleet:** Reviewers consistently praise responsive, helpful, and thorough support, with multiple mentions of quick issue resolution and proactive communication.
- **Tookan:** Support experiences are mixed; while some reviewers note responsive account managers, others report slow or unresponsive support and unresolved tickets.



### Which is easier to implement, Onfleet or Tookan?

Onfleet is easier to implement than Tookan, with a 1.2-point higher Ease of Setup score.

- **Onfleet:** Reviewers describe setup as quick and straightforward, with many citing a user-friendly onboarding process and minimal training required.
- **Tookan:** Reviewers note a higher learning curve and more complex initial setup, though some mention that setup is manageable with support.



### Which product has better Route Optimization?

Onfleet and Tookan both offer strong Route Optimization capabilities, with Onfleet holding a slight edge in reviewer-cited mentions and satisfaction scores.

- **Onfleet:** Route Optimization is cited in 3 all-time mentions, with reviewers noting accurate routing and efficiency improvements; Ease of Use score is 9.3.
- **Tookan:** Route Optimization is frequently mentioned in recent reviews, with positive feedback on automation and efficiency; Ease of Use score is 8.4.



| | Onfleet | Tookan | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 142 | 163 | 
| **Largest Market Segment** | Small-Business (66.4% of reviews) | Small-Business (72.4% of reviews) | 
| **Entry Level Price** | Starting at $500.00 Per Month | $99.00 Per Month | 

---
## Top Pros & Cons

### Onfleet

Pros:
- Delivery Efficiency (5 reviews)
- Delivery Management (4 reviews)

Cons:
- Limited Features (3 reviews)
- Missing Features (3 reviews)

### Tookan

Pros:
- Ease of Use (8 reviews)
- Customization (6 reviews)

Cons:
- Poor Customer Support (3 reviews)
- Lack of Flexibility (2 reviews)

---
## Ratings Comparison
| Rating | Onfleet | Tookan | 
|---|---|---|
  | **Meets Requirements** | 8.9 (91 reviews) | 8.2 (114 reviews) | 
  | **Ease of Use** | 9.3 (93 reviews) | 8.4 (117 reviews) | 
  | **Ease of Setup** | 9.4 (57 reviews) | 8.2 (105 reviews) | 
  | **Ease of Admin** | 9.2 (53 reviews) | 8.4 (102 reviews) | 
  | **Quality of Support** | 8.8 (84 reviews) | 7.9 (115 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (53 reviews) | 8.3 (102 reviews) | 
  | **Product Direction (% positive)** | 9.4 (81 reviews) | 8.2 (102 reviews) | 

---
## Pricing

### Onfleet

#### Entry-Level Pricing

Plan: Launch

Price: Starting at $500.00 Per Month

Description: All the basics for new and small teams

Key Features:
- Includes 2,000 delivery or pickup tasks
- Unlimited users
- Route optimization

[Browse all 3 editions](https://www.g2.com/products/onfleet/pricing)

#### Free Trial

Yes

### Tookan

#### Entry-Level Pricing

Plan: Startup

Price: $99.00 Per Month

Description: For new delivery businesses & operations


Key Features:
- Includes 700 Tasks/Month
- Unlimited Drivers/Delivery Agents
- Additional Tasks at $0.15/Task

[Browse all 4 editions](https://www.g2.com/products/tookan/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Route Planning

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.8/10 | 44 |
| **Tookan** | 8.0/10 | 39 |

#### Routing

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Master Routing** | 9.1 (27 reviews) | 8.3 (30 reviews) | 
| **Default Routes** | 8.6 (26 reviews) | 8.0 (30 reviews) | 
| **Route Assignment** | 9.0 (33 reviews) | 8.6 (31 reviews) | 

#### Scheduling

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Master Schedule** | 9.1 (23 reviews) | 8.4 (29 reviews) | 
| **Constraints** | 8.5 (23 reviews) | 7.6 (27 reviews) | 
| **Adjustments** | 8.8 (29 reviews) | 8.3 (28 reviews) | 
| **ETA** | 8.9 (35 reviews) | 7.9 (33 reviews) | 

#### Optimization

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Priorities** | 8.6 (27 reviews) | 8.2 (27 reviews) | 
| **Real-Time Updates** | 8.8 (34 reviews) | 8.2 (31 reviews) | 
| **Dynamic Routing** | 8.7 (27 reviews) | 8.2 (29 reviews) | 

#### Analytics

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Performance** | 9.3 (35 reviews) | 7.6 (29 reviews) | 
| **Time & Costs** | 8.6 (27 reviews) | 7.4 (30 reviews) | 
| **Productivity** | 8.7 (32 reviews) | 8.2 (29 reviews) | 
| **Performance Metrics** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Driver Management** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Territory Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Live Driver Tracking** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Fuel Tracking** | Not enough data | Not enough data | 
| **Voice Recognition** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **Order Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

### Fleet Management

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.5/10 | 48 |
| **Tookan** | 7.4/10 | 52 |

#### Vehicle Management

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Inventory** | Feature Not Available | 6.9 (31 reviews) | 
| **Fuel Management** | Feature Not Available | 6.5 (26 reviews) | 
| **Maintenance** | Feature Not Available | 6.5 (28 reviews) | 
| **Vehicle Tracking** | 9.1 (41 reviews) | 8.1 (40 reviews) | 
| **Tire Management** | Not enough data | Not enough data | 
| **Inspection Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Driver Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Transportation Management** | Not enough data | Not enough data | 
| **Maintenance Management** | Not enough data | Not enough data | 
| **Mileage Tracking** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Violation Tracking** | Not enough data | Not enough data | 

#### ELD Compliance

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Hours Logged** | Feature Not Available | 7.4 (30 reviews) | 
| **Preventive Maintenance** | Feature Not Available | 6.5 (25 reviews) | 
| **DVIR** | Feature Not Available | 6.5 (24 reviews) | 
| **Offline Access** | Feature Not Available | 7.2 (27 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Driver Management 

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Onboarding** | 9.1 (40 reviews) | 8.0 (37 reviews) | 
| **Safety** | 8.7 (38 reviews) | 8.0 (29 reviews) | 
| **Driver Tracking** | 9.3 (45 reviews) | 8.1 (40 reviews) | 
| **Driver Behavior** | 8.0 (33 reviews) | 7.9 (29 reviews) | 
| **Cost Tracking** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **Expense Tracking** | Not enough data | Not enough data | 

#### Deliveries

| Feature | Onfleet | Tookan | 
|---|---|---|
| **ETAs** | 8.7 (44 reviews) | 7.8 (40 reviews) | 
| **Proof of delivery** | 9.3 (42 reviews) | 8.4 (44 reviews) | 
| **Route Optimization** | 8.6 (37 reviews) | 7.4 (39 reviews) | 

#### Dashcam

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Automatic Incident Detection** | 7.1 (18 reviews) | Feature Not Available | 
| **Safety Score** | 7.9 (20 reviews) | Feature Not Available | 
| **Automated Footage Upload** | 7.6 (20 reviews) | Feature Not Available | 

#### Analytics

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Vehicle Performance** | 8.3 (31 reviews) | 7.6 (30 reviews) | 
| **Driver Performance** | 8.7 (34 reviews) | 8.0 (34 reviews) | 
| **Costs** | 8.4 (22 reviews) | 7.4 (30 reviews) | 

#### Agentic AI - Fleet Management

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Collision Detection** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Facial Recognition** | Not enough data | Not enough data | 

#### Generative AI - Fleet Management

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Text Summarization** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Geographic Maps** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Incident Reporting** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Route History** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Motor Pool** | Not enough data | Not enough data | 
| **VIN Lookup** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Email Alerts** | Not enough data | Not enough data | 
| **Maintenance Scheduling** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **For Pilots** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Trip Logs** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 

### Fleet Tracking

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.8/10 | 46 |
| **Tookan** | 7.2/10 | 49 |

#### Vehicle Tracking

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Alerts** | 8.0 (30 reviews) | Feature Not Available | 
| **Locations** | 9.1 (41 reviews) | 7.6 (42 reviews) | 
| **Fuel Consumption** | 7.8 (23 reviews) | 5.5 (25 reviews) | 
| **Inventory** | Feature Not Available | 7.0 (29 reviews) | 
| **Geofencing** | 8.6 (24 reviews) | 7.8 (40 reviews) | 

#### Driver Tracking

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Alerts** | 9.4 (34 reviews) | 8.1 (43 reviews) | 
| **Mileage** | 9.2 (33 reviews) | 7.3 (31 reviews) | 
| **Performance** | 9.4 (38 reviews) | 7.5 (38 reviews) | 
| **ETAs** | 9.0 (39 reviews) | 7.5 (41 reviews) | 

#### Analytics

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Vehicle Performance** | 8.9 (25 reviews) | 6.8 (28 reviews) | 
| **Driver Performance** | 9.1 (31 reviews) | 7.2 (31 reviews) | 
| **Cost** | 8.3 (26 reviews) | 6.9 (28 reviews) | 

#### Agentic AI - Fleet Tracking

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Last Mile Delivery

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | 8.5/10 | 33 |
| **Tookan** | 7.9/10 | 55 |

#### Dispatching

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Route optimization** | 8.9 (22 reviews) | 8.0 (42 reviews) | 
| **Auto dispatch** | 7.5 (17 reviews) | 7.9 (43 reviews) | 
| **Order management** | 8.5 (21 reviews) | 8.2 (46 reviews) | 

#### Customer portal

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Status updates** | 9.4 (23 reviews) | 8.3 (44 reviews) | 
| **Real-time driver tracking** | 9.4 (26 reviews) | 8.4 (45 reviews) | 
| **Customer communication** | 7.9 (26 reviews) | 8.0 (44 reviews) | 
| **Customer feedback** | 8.6 (23 reviews) | 7.8 (43 reviews) | 
| **Delivery customization** | 8.6 (22 reviews) | 7.5 (43 reviews) | 

#### Driver tools

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Delivery rescheduling** | 7.2 (19 reviews) | Feature Not Available | 
| **Proof of delivery** | 9.3 (27 reviews) | 8.3 (47 reviews) | 
| **Onboarding** | 8.9 (22 reviews) | 8.1 (43 reviews) | 
| **Adaptive deliveries** | 7.5 (17 reviews) | 7.7 (36 reviews) | 

#### Reports

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Delivery metrics** | 8.5 (24 reviews) | 7.3 (47 reviews) | 
| **Heat maps** | 7.5 (17 reviews) | Feature Not Available | 
| **Driver rating** | 9.2 (18 reviews) | 7.8 (44 reviews) | 

### Food Delivery

| Product | Score | Reviews |
|---|---|---|
| **Onfleet** | N/A | N/A |
| **Tookan** | N/A | N/A |

#### Restaurant App - Food Delivery

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Restaurant order management** | Not enough data | Not enough data | 
| **Restaurant general setting** | Not enough data | Not enough data | 
| **Restaurant listings** | Not enough data | Not enough data | 

#### User App - Food Delivery

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Payment processing ** | Not enough data | Not enough data | 
| **Real-time Order Tracking** | Not enough data | Not enough data | 
| **On-demand Food ordering** | Not enough data | Not enough data | 
| **Online Ordering** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **Location Tracking** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Delivery Tracking** | Not enough data | Not enough data | 
| **Live Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 

#### Delivery App - Food Delivery

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Driver Management System** | Not enough data | Not enough data | 
| **Driver Earnings and Payments** | Not enough data | Not enough data | 
| **Communication and Scheduling** | Not enough data | Not enough data | 
| **Mobile Payments** | Not enough data | Not enough data | 
| **Online Payments** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Dispatch Management** | Not enough data | Not enough data | 
| **Kitchen/Menu Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 

#### Admin App - Food Delivery

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Customer Support ** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 
| **Restaurant Onboarding and Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Reviews Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Route Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Onfleet | Tookan | 
|---|---|---|
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Route Optimization** | Not enough data | Not enough data | 
| **Barcode/Ticket Scanning** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Geolocation** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Food Delivery Dispatching** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Routing** | Not enough data | Not enough data | 
| **Geographic Maps** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Menu Builder** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Online Reservations** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **QR Codes** | Not enough data | Not enough data | 
| **Mobile Booking** | Not enough data | Not enough data | 
| **Website Personalization** | Not enough data | Not enough data | 
| **Delivery Estimate** | Not enough data | Not enough data | 
| **Point of Sale (POS) Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery), [Fleet Tracking Software](https://www.g2.com/categories/fleet-tracking), [Route Planning Software](https://www.g2.com/categories/route-planning-software), [Fleet Management Software](https://www.g2.com/categories/fleet-management)

**Unique to Onfleet (2):** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software), [Grocery Delivery Software](https://www.g2.com/categories/grocery-delivery)



---
## Reviewer Demographics

### By Company Size

| Segment | Onfleet | Tookan | 
|---|---|---|
| **Small-Business** | 66.4% | 72.4% | 
| **Mid-Market** | 27.0% | 25.0% | 
| **Enterprise** | 6.6% | 2.6% | 

### By Industry

#### Onfleet

- **Food & Beverages:** 12.5%
- **Retail:** 11.8%
- **Logistics and Supply Chain:** 11.8%
- **Construction:** 8.8%
- **Alternative Medicine:** 7.4%
- **Package/Freight Delivery:** 7.4%
- **Consumer Services:** 5.1%
- **Transportation/Trucking/Railroad:** 4.4%
- **Non-Profit Organization Management:** 3.7%
- **Restaurants:** 2.9%
- **Other:** 24.3%

#### Tookan

- **Food & Beverages:** 22.4%
- **Logistics and Supply Chain:** 13.8%
- **Package/Freight Delivery:** 13.8%
- **Transportation/Trucking/Railroad:** 7.9%
- **Retail:** 5.9%
- **Health, Wellness and Fitness:** 3.9%
- **Hospital & Health Care:** 3.9%
- **Consumer Services:** 3.3%
- **Restaurants:** 2.6%
- **Pharmaceuticals:** 2.0%
- **Other:** 20.4%

---
## Alternatives

### Alternatives to Onfleet

- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (970 reviews)
- [Route4Me](https://www.g2.com/products/route4me/reviews) — 4.7/5 stars (132 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (5169 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (327 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3259 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (747 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (429 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (570 reviews)
- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (342 reviews)

### Alternatives to Tookan

- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (970 reviews)
- [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) — 4.5/5 stars (158 reviews)
- [FarEye](https://www.g2.com/products/fareye/reviews) — 4.7/5 stars (327 reviews)
- [project44](https://www.g2.com/products/project44/reviews) — 4.7/5 stars (747 reviews)
- [Motive](https://www.g2.com/products/motive-technologies/reviews) — 4.4/5 stars (3259 reviews)
- [Samsara](https://www.g2.com/products/samsara/reviews) — 4.5/5 stars (5169 reviews)
- [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews) — 4.5/5 stars (433 reviews)
- [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) — 4.2/5 stars (570 reviews)
- [Badger Maps](https://www.g2.com/products/badger-maps/reviews) — 4.7/5 stars (342 reviews)
- [Locus](https://www.g2.com/products/locus-locus/reviews) — 4.5/5 stars (64 reviews)

---
## Top Discussions

### Onfleet

- Title: [How do I use Onfleet?](https://www.g2.com/discussions/how-do-i-use-onfleet) — 2 comments *(includes official response)*
  > **Top comment:** "Onfleet and Locate2u are two different software solutions that help businesses optimize their delivery operations. While they share some similarities, they..."
- Title: [How do I track my Onfleet delivery?](https://www.g2.com/discussions/how-do-i-track-my-onfleet-delivery) — 1 comment
  > **Top comment:** "Using trackingURL"
- Title: [Who owns Onfleet?](https://www.g2.com/discussions/who-owns-onfleet) — 1 comment *(includes official response)*
  > **Top comment:** "Onfleet was a privately-owned company, so its ownership is distributed among its founders, employees, and private investors. The company was founded by..."
- Title: [do you guys send out product updates?](https://www.g2.com/discussions/37297-do-you-guys-send-out-product-updates) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for the suggestions! We send out product updates to current customers on a quarterly basis. "
- Title: [Is it possible to add a global service time for all tasks?](https://www.g2.com/discussions/37172-is-it-possible-to-add-a-global-service-time-for-all-tasks) — 1 comment, 1 upvote
  > **Top comment:** "In route optimization you can set a default. "

### Tookan

- Title: [What are the defining features of Tookan?](https://www.g2.com/discussions/what-are-the-defining-features-of-tookan) — 1 comment *(includes official response)*
  > **Top comment:** "Tookan is a robust, on-demand delivery and service management platform designed to streamline business processes by providing end-to-end management solutions..."
- Title: [why cant one implement local payment gateways?](https://www.g2.com/discussions/why-cant-one-implement-local-payment-gateways) — 1 comment, 1 upvote
  > **Top comment:** "Hello.. Could you pls email us at csm@jungleworks.com?  We will be glad to assist you."
- Title: [How do I get my refund](https://www.g2.com/discussions/how-do-i-get-my-refund) — 1 comment, 1 upvote
  > **Top comment:** "Hi Omar,
Please accept our apologies for the trouble. Please reach out to us at contact@jungleworks.com.
We will surely try our best to assist you."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onfleet-vs-tookan)