--- title: Onfleet Reviews meta_title: 'Onfleet Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 141 reviews by the users' company size, role or industry to find out how Onfleet works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 141 scale: '5' date_modified: '2026-07-17' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # Onfleet Reviews **Vendor:** Onfleet **Category:** [Last Mile Delivery Software](https://www.g2.com/categories/last-mile-delivery) **Average Rating:** 4.6/5.0 **Total Reviews:** 141 ## About Onfleet Onfleet makes it easy for businesses to manage and analyze their local delivery operations. Our product includes intuitive smartphone apps for drivers, a powerful modern web dashboard for dispatchers, and automatic notifications and real-time tracking for recipients. Onfleet powers millions of deliveries every week for thousands of businesses ranging from grocery, restaurant, and flower delivery to pharmacy and e-commerce companies. Onfleet is based in San Francisco, California. ## Onfleet Pros & Cons **What users like:** - Users benefit from **improved delivery efficiency** with Onfleet, enhancing punctuality and customer satisfaction through precise mapping. (5 reviews) - Users appreciate the **efficient route management** of Onfleet, enhancing delivery speed and customer satisfaction significantly. (4 reviews) - Users value the **ease of use** of Onfleet, allowing for quick adaptation and enhanced productivity from the start. (4 reviews) - Users praise Onfleet for its **efficiency improvement** , enhancing delivery times and productivity while boosting customer satisfaction. (4 reviews) - Users value the **ease of use and data management** in Onfleet, allowing for improved productivity and customer satisfaction. (4 reviews) - Experience Quality (3 reviews) - Integrations (3 reviews) - One-Stop Solution (3 reviews) - Users appreciate the **route optimization** of Onfleet, enhancing efficiency and customer satisfaction for dispensary deliveries. (3 reviews) - Routing Management (3 reviews) **What users dislike:** - Users find Onfleet's **limited features** concerning, wishing for enhanced analytics and faster updates for improved efficiency. (3 reviews) - Users express a need for improved **missing features** , such as "read" receipts and better integration options. (3 reviews) - Users experience **routing issues** with Onfleet, including delays in feature launches and insufficient route insights. (3 reviews) - Users experience **inefficient routing** due to limited analytics and suboptimal optimization features in Onfleet. (2 reviews) - Users find the **insufficient information** on driver communications delays their ability to address customer concerns effectively. (2 reviews) - Limited Reporting (2 reviews) - Notification Issues (2 reviews) - Poor Reporting (2 reviews) - Slow Loading (2 reviews) - Users experience **slow performance** with Onfleet, needing to reload pages and facing delays during tasks and feature launches. (2 reviews) ## Onfleet Reviews ### 1. OnFleet saves the day **Rating:** 5.0/5.0 stars **Reviewed by:** amy w. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** We always require a photo for deliveries and it helps so much with customer inquiries or mis-deliveries. It's amazingly easy to use, integrates with our production software and we wouldn't have been able to scale without it. **What do you dislike about Onfleet?** When assigning drives, if you select 3 deliveries and assign to someone, the boxes stay checked. So you have to remember to clear the checkboxes before moving on to assigning someone else. Otherwise, the new assignments will have the same drivers as the last. I also want an easier way to end routes if a driver makes a mistake. right now they have to fail and the customer sees that and then we start again. The next level is too expensive, otherwise I would upgrade. **What problems is Onfleet solving and how is that benefiting you?** Solves delivery and driver management. We have been able to increase our deliveries with OnFleet. We don't even have a maximum. If we can get the product made, OnFleet helps us get it delivered ### 2. Efficient, streamlined and providing an effective means of delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Hobey W. | Genreal Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** API integration with Dutchie has been crucial to the success of our delivery program. I love being able to track analytics by time and driver and its a great tool to keep customers in the loop. We've been able to maintain 97% of deliveries on time since November 1st 2020. **What do you dislike about Onfleet?** That I need to pay for a certain tier to get quality costumer service and realtime response's. Even the basic level should have the customer support with it, Onfleet is not cheap by any means and I have much better support with other tech companies that cost a fraction of what OnFleet does. **What problems is Onfleet solving and how is that benefiting you?** Using data to optimize and know how many deliveries we can take. Using it as a communication tool for our customers. We're solving the issue of not knowing when to leave as orders keep piling up and being able to optimize a lot of those overwhelming times or pinch points in our process. We've seen happy, satisfied customers knowing they'll receive their delivery during the given timeframe. OnFleet and Dutchie work great together to provide the delivery experience we are looking for. ### 3. Streamlined our workflow, couldn't imagine working without it **Rating:** 5.0/5.0 stars **Reviewed by:** Maria S. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Onfleet?** I love the ability to add, track and organize work for my employees so easily. The interface is extremely easy to use (both on my end and the drivers). The custom fields enable me to add important information that my employees need for each participant in our research study. **What do you dislike about Onfleet?** The site goes down or is idle from time to time, but that seems to happen less frequently over the last few months. **Recommendations to others considering Onfleet:** Highly recommended! Give it a try if you have any sort of mobile team. **What problems is Onfleet solving and how is that benefiting you?** I set up a team of clinicians to take samples for a COVID research study. Before I emailed my employees a list of addresses for the day. Onfleet allows them to track hours and milage easier. Our participants are notified without making our clinicians text/call while driving. It also allowed us to minimize estimated appointment times so the participants wait around less time for their home visits. ### 4. Rock Solid Delivery and Dispatch Software **Rating:** 5.0/5.0 stars **Reviewed by:** Philip G. | Owner/GM, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** The robust webhooks and connections with Zapier. It allows for an expansion and integration beyond itself to make for a seamless operation. **What do you dislike about Onfleet?** I am satisfied, but if I had to point out dislikes. It would be a few features that could be added to make our workflow easier. They are hard to describe here. I have reached out and made suggestions and have not heard back. I do realize they are suggestions this software does revolve around my companies needs or timeline, but they would be nice and hopefully beneficial to others. They do push enhancements which are nice. **What problems is Onfleet solving and how is that benefiting you?** We are able to add delivery to our services allowing us to increase business by 15% and add new customers in a broader range. We are saving time, money, providing stellar customer service, and keeping our sanity by using Onfleet ### 5. Awesome Software and great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Onfleet?** We have been using onfleet for 3 years now and it is amazing. The UI is great, there are a bunch of features and the service and team are incredible! It has been a blast to grow using their tech and they have really made our lives a lot easier on the daily. **What do you dislike about Onfleet?** Pricing at first might be a bit expensive at first but compared to other softwares out there it isn't that bad. As you scale they have a pretty good pricing structure that is very reasonable as you grow. For our needs it required a lot of tech to be built around it but we were okay with doing that and the API and documentation they provide is great and easy to work with. **What problems is Onfleet solving and how is that benefiting you?** We use onfleet to optimize routes for deliveries and visualize our day to day operations. It is extremely user friendly and great support team to help with all your problems ### 6. Great system, easy to use!! **Rating:** 5.0/5.0 stars **Reviewed by:** Clara L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Onfleet?** Easy to use for drivers & customers!!!!! **What do you dislike about Onfleet?** Can't link multiple stores, seems to max out on shared drivers **What problems is Onfleet solving and how is that benefiting you?** Minimizing customer calls for when will i get my delivery ### 7. Couldn't have run my business without it. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph K. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Onfleet?** When we started using Onfleet, we were delivering about 100 items per day with Google Maps and spreadsheets. Onfleet allowed us to quickly grow by allowing us to manage the day to day delivery operations more effectively. We were able to give our drivers the right tool to be successful, which ultimately allowed us to add more drivers with higher success rates. This eventually allowed us to rapidly increase a daily delivery totals. **What do you dislike about Onfleet?** Only that we didn't start using Onfleet for our delivery business sooner. **What problems is Onfleet solving and how is that benefiting you?** With Onfleet's driver app, we can hire new drivers and have them doing a "starter" route on their very first day. By the end of the week, they are delivering full routes because they have the correct information, communication tools and support from our dispatchers. ### 8. Great! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2021 **What do you like best about Onfleet?** What I like most is the simplicity behind OnFleet but whn you become more comfortable with the software- you can use some of the more complex features to maximize optimization. **What do you dislike about Onfleet?** Right now the new feautre of auto zooming in when clicking a task- Also dragging and dropping each task can become quite tedious. **What problems is Onfleet solving and how is that benefiting you?** Solving the issues of route optimization and auto assigning of orders. We have realized it is great for daily routing but also tracking of deliveries from previous days which is super important to our business. ### 9. Onfleet - the smooth choice **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas R. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** The user-friendly UI. The fact that it is so light on resources. Versatility of operations. **What do you dislike about Onfleet?** Some long-standing bugs, such as stops not being sorted correctly over multiple days when using European dates, and having to reload the service sometimes because finding addresses stops functioning. Some new addresses refuse to show up when you search, even though they exist in Google. **What problems is Onfleet solving and how is that benefiting you?** Coordinating multiple express deliveries in time and space, setting up and changing distribution routes on the fly. Keep track of deliveries and invoicing. ### 10. Onfleet user for 5 years **Rating:** 5.0/5.0 stars **Reviewed by:** Von B. | Dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Onfleet?** knowing where all of our delivery teams are at any given moment and being able to relay that information to the customer. **What do you dislike about Onfleet?** That there are no notification sent when a job is failed, and also the chat feature is very glitchy. Chats will not open sometimes, chats will only open for certain drivers if you create a group chat only. The notification sound comes in late or not at all **Recommendations to others considering Onfleet:** Onfleet is great for small to medium size businesses. Easy to use, clear to understand. Without onfleet our company would be in the dark when it comes to the last mile. **What problems is Onfleet solving and how is that benefiting you?** We are solving route optimization and precise ETAs ### 11. Very clean interface and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Bellagreen W. | G, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** Very clean interface, easy to use, and even the things I didn't know, I was able to learn them through common sense. Even though Onfleet's tutorial and help section are very useful. **What do you dislike about Onfleet?** Nothing to speak of yet, we have very much enjoyed using Onfleet. **What problems is Onfleet solving and how is that benefiting you?** The amount of people that are getting food delivered shocked me, and I am so thankful we have been able to tap into that revenue. ### 12. Dispatch Goods **Rating:** 4.5/5.0 stars **Reviewed by:** Maia T. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Onfleet?** Dispatching multiple drivers, the routing & having different types of drivers **What do you dislike about Onfleet?** The integration with Google Maps is a bit wonky - it gives coordinates, or sometimes incorrect address details, and it's not easy to navigate. I also don't like that you have to select that the app knows your location always, even when you're not on duty **What problems is Onfleet solving and how is that benefiting you?** scheduling multiple routes, divying up tasks to multiple people, monitoring failure rates ### 13. Great last mile logistics tool **Rating:** 4.0/5.0 stars **Reviewed by:** Justin E. | Manager, People & Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Onfleet?** Ability to route and optimize routes according to location, traffic data l, etc. Is a huge timesaver. It’s also a simple platform for our delivery partners to use. **What do you dislike about Onfleet?** Would be even better if the filters and batch updating were improved. **What problems is Onfleet solving and how is that benefiting you?** We are optimizing our delivery routes, cutting back on costs and time it took to do manually. ### 14. Easy and Useful Software **Rating:** 5.0/5.0 stars **Reviewed by:** Anand P. | Logistics Shift Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Onfleet?** Route optimizer feature and live online tracking of fleet **What do you dislike about Onfleet?** No Real-time update of task instructions from the backend to onfleet. **What problems is Onfleet solving and how is that benefiting you?** Solving the problems related to the visibility of drivers live location. Able to have control over the drivers and their activities remotely. ### 15. Meal Prep Success **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher P. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** That it texts our customers ahead of their order arriving **What do you dislike about Onfleet?** I wish the smart features to auto plan the route came with the cheaper plan. **What problems is Onfleet solving and how is that benefiting you?** We needed help with alerting our customers when their orders arrived so they don't get left out. ### 16. Excellent **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Onfleet?** The app is very user friendly and easy to understand. **What do you dislike about Onfleet?** There is nothing I dislike at this moment **What problems is Onfleet solving and how is that benefiting you?** Im solving the issue of delivery times in between each delivery. The app helps me track my drivers so no unncessary time is waisted on the road. ### 17. Great App for food delivery service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Onfleet?** Integrates well into the existing order system, makes it very easy for our driver. **What do you dislike about Onfleet?** Some of the google map locations can be glitchy - not sure if this is a google issue or on fleet issue. Would also be great to be able to print off a copy of the route map and orders list, currently the print outs are awkward and hard to read. **What problems is Onfleet solving and how is that benefiting you?** its great to be able to hand over the deliveries to another driver easily, ### 18. dependable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** February 23, 2021 **What do you like best about Onfleet?** The website and app are easy to manuver. **What do you dislike about Onfleet?** when there are glitches, it effects EVERYTHING. But thats with all technology. **Recommendations to others considering Onfleet:** its a very easy software to learn how to use. **What problems is Onfleet solving and how is that benefiting you?** Able to track all orders drivers do. Able to see lag time and where drivers can improve. The app provides live traffic conditions which is extremely helpful. Along with rough ETA's that the drivers should strive for. ### 19. Planning your delivery routes in a more effective way **Rating:** 4.5/5.0 stars **Reviewed by:** Isabella G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2020 **What do you like best about Onfleet?** Onfleet helped us to improve our routing routine and make deliveries way more efficient. The software is easily set up and really userfriendly. Once the orders are imported to the software, the program will calculate a clever route in order to minimize fuel consumtion and maximize deliveries. Onfleet offers real-time tracking, which is useful for us when planning the next deliveries and also intresting for the customer since he can look up where his order is. **What do you dislike about Onfleet?** Sometimes the estimated delivery time is way off, which is odd because mostly the times are within a acceptable range. Otherwise Onfleet is a great program that works like advertised. **What problems is Onfleet solving and how is that benefiting you?** Routing optimization, tracking of drivers and orders, report generation of each delivery. Improve the information flow to the customer. ### 20. Great software! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex S. | CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** Super intuitive and easy to use! We've been using it for 5+ years! **What do you dislike about Onfleet?** Want to be able to do real time optimizations that incorporate time of day, traffic patterns and re-optimize the routes real time. **What problems is Onfleet solving and how is that benefiting you?** route optimization and delegation ### 21. Great app across multiple platforms **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph C. | Delivery Logistics, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** That Onfleet works across all of our equipment **What do you dislike about Onfleet?** Sometimes lag issues with vehicle tracking but overall good **Recommendations to others considering Onfleet:** Great product for Logistics companies **What problems is Onfleet solving and how is that benefiting you?** Keeping drivers safe with real time tracking. If vehicular issues arise help can be sent directly. ### 22. Review **Rating:** 3.5/5.0 stars **Reviewed by:** Maria G. | Px Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Onfleet?** I like that I can tell when driver is out for delivery **What do you dislike about Onfleet?** it takes to long to load, other thing pop up while trying to locate delivery **What problems is Onfleet solving and how is that benefiting you?** an ETA for patients needs ### 23. Excellent GPS and delivery tracking service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Onfleet?** Seeing distance from one task to another, live traffic flow, predictive ETA **What do you dislike about Onfleet?** Sometimes the predictive ETA takes a bit long to upload **What problems is Onfleet solving and how is that benefiting you?** The benefits of Onfleets is knowing where my drivers are at all times. It's easy for them to contact the patrons through the app. The option to use any map application to get to their destination is immensely helpful as well. ### 24. Great logistics tool! Super intuitive. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Onfleet?** Simple to learn and use. Great customer service. A very reliable tool. **What do you dislike about Onfleet?** They can improve some of the analytics they provide. It would be great if you can go into more detail. **Recommendations to others considering Onfleet:** Great Dispatch solution. **What problems is Onfleet solving and how is that benefiting you?** Onfleet is our dispatching solution. Moving goods from one place to another. Using Onfleet has helped me understand every function in the process of the logistical chain. ### 25. Very easy to use and navigate. Saves money on developing your own app and integrates well. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2021 **What do you like best about Onfleet?** Easy to use for employees and integrates well with existing ERP **What do you dislike about Onfleet?** Customization to make it more of a per company platform **What problems is Onfleet solving and how is that benefiting you?** Dispatch software. Very easily integrated. ### 26. A great platform for fleet management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Onfleet?** Task and fleet management is really good to use **What do you dislike about Onfleet?** There is no app available and sometimes task upload has thrown some random errors. Route planning is also very poor and needs immediate attention. **Recommendations to others considering Onfleet:** It's a great tool for fleet management **What problems is Onfleet solving and how is that benefiting you?** A great tool to manage our on the ground team ### 27. Driver Supervisor Using Onfleet **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Onfleet?** How responsive the team is at onfleet as well as how informative they are. **What do you dislike about Onfleet?** Wish there was a contact number option sometimes so that we could discuss issues over the phone to expedite the process. **What problems is Onfleet solving and how is that benefiting you?** More efficient route planning. Optimization tool tends to work very well for us. ### 28. Onfleet has greatly improved my day to day **Rating:** 4.5/5.0 stars **Reviewed by:** Dan H. | Shipping Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2021 **What do you like best about Onfleet?** OnFleet has made my job easier and has allowed us to more closely manage our fleet and delivery times. **What do you dislike about Onfleet?** My only complaint would be that the program doesn't always recognize the addresses when migrating from our other system. **What problems is Onfleet solving and how is that benefiting you?** Our customers really like the notification system. ### 29. WCDxOnfleet **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2021 **What do you like best about Onfleet?** Logística, route optimization, helps with time management. **What do you dislike about Onfleet?** Can only start one task at a time, have to have a team hub for route optimization. **Recommendations to others considering Onfleet:** Make it easier to create APIs **What problems is Onfleet solving and how is that benefiting you?** Logistics, time management, distance to time ratio. ### 30. Good for small operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** Onfleet optimizes routes from our uploaded CSV **What do you dislike about Onfleet?** Downstream routing errors require us to fine-tune optimized routes more often than we'd like **What problems is Onfleet solving and how is that benefiting you?** Spending less time creating routes by hand ### 31. Senior Manage, Customer Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2021 **What do you like best about Onfleet?** Onfleet is really easy to use. The UX is so user friendly! **What do you dislike about Onfleet?** There are fewer options for businesses with unique use cases. **What problems is Onfleet solving and how is that benefiting you?** We are using Onfleet to complete our furniture delivery. Traditional furniture delivery is a burden for customers, but the automatic texting feature and live driver tracking make it a simple and high touch process. ### 32. Very user friendly! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2021 **What do you like best about Onfleet?** Ease of use for both the dispatcher and the drivers. **What do you dislike about Onfleet?** For the complete functionality it is very expensive **What problems is Onfleet solving and how is that benefiting you?** Tracking all my deliveries - 300+ in one day. I couldn't do it without this software. ### 33. Great delivery system that is a work in progress **Rating:** 4.5/5.0 stars **Reviewed by:** Kristopher H. | Operations Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Onfleet?** Onfleet has a good interface and is easy to learn. It includes a lot of features, including ETA, driver tracking, route optimization, etc. **What do you dislike about Onfleet?** The UI could use some improvement. Some gestures and movements aren't natural and take some getting used to. **What problems is Onfleet solving and how is that benefiting you?** We are now able to give our customers ETA, track pickups and deliveries accurately with pictures, barcodes, and signatures if needed. ### 34. Interesting! But not a good fit for us **Rating:** 4.0/5.0 stars **Reviewed by:** Krysteen H. | Operations Analyst, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2016 **What do you like best about Onfleet?** Very cool options for fleet management. Mobile apps are easy to use, analytics data is user friendly - meaning they are visually please and to the point. Very fast real time information. The maps are customizable and you can layout driving routes per driver. You can setup an address book of information for recurring customers. and you can get proof of delivery for each order dropoff. **What do you dislike about Onfleet?** There is no way to search history for a prior day or week or for a particular timeframe. if you click to open a driver, it only displays their profile and not anything else in regards to their routes or drop off times, or number of deliveries. **Recommendations to others considering Onfleet:** consider how it integrates with your data management system so that it captures data in real time and stores it for future reporting. **What problems is Onfleet solving and how is that benefiting you?** This software was not quite for us. Our company is too small to account for the cost, we do not have a team of drivers that deliver orders. This was purely a research trial for us to see what is out there. ### 35. A fairly good experience with Onfleet. **Rating:** 4.0/5.0 stars **Reviewed by:** Chhaya S. | Senior Software Engineer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 05, 2016 **What do you like best about Onfleet?** Interface is anything but difficult to utilize, consideration was unmistakably put into pondering how individuals would need to cooperate with the item. I like the basic driver interface that takes into account a simple move amongst occasions and access to all the client subtle elements important to finish the occupation. **What do you dislike about Onfleet?** I wish there was an approach to speedy zoom to spots that you generally take a gander at rather than the world perspective The driver application has a great deal of little bugs/issues that emerge and some of the time it takes a long time for them to be understood. Double clicking a driver will just permit you to see their profile, not the course they finished that day. **What problems is Onfleet solving and how is that benefiting you?** With Onfleet we're ready to make acclimation to courses on the fly. Onfleet gives us the capacity to reassign work to an alternate driver rapidly and plainly. We can give our clients ongoing redesigns and ETAs for when drivers will arrive. The issue we had was the way to keep our conveyance courses versatile when client needs change without prior warning. ### 36. Onfleet has been a remarkable tool for logistics management. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2016 **What do you like best about Onfleet?** The best thing about Onfleet is its simplicity and the ability to get used to very quickly. **What do you dislike about Onfleet?** The UX could be a little more smooth and better. **Recommendations to others considering Onfleet:** This must be given a try as its does the things very cleanly that it's supposed to do. **What problems is Onfleet solving and how is that benefiting you?** It helps in delivering the on-demand content very efficiently. ### 37. Generally very useful with a few missing features **Rating:** 3.5/5.0 stars **Reviewed by:** Christopher K. | Customer Service Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2015 **What do you like best about Onfleet?** Interface is easy to use, care was clearly put into thinking about how people would want to interact with the product. I like how you approached it with a "more than one way to skin a cat mentality" allowing for using to either go through menus to accomplish tasks or use more "intuitive" means like drag and drop functionality. Our customers greatly appreciate our ability to know where our drivers are at any time thanks to the GPS feature. **What do you dislike about Onfleet?** The app has no memory. What I mean by that is there's no good way (that I have found) to take a look and routes from a specific day, or even earlier in the same day. Double clicking a driver will only allow you to see their profile, not the route they completed that day. It's as if once the Task is completed in Onfleet, it disappears forever. I can search via customer, but an entire list pops up of previous appointments with no way to filter for which one I'm looking for. You desperately need a feature that allows you to look up previous routes or appointments by driver, date, customer/location that's easy to filter through. **What problems is Onfleet solving and how is that benefiting you?** With Onfleet we're able to make adjustments to routes on the fly. If driver A is late for his 2nd appointment because of traffic, I can reassign it to driver B, who is just waiting around for his next appointment which starts in another hour. If a customer calls up with a need for an emergency appointment, I can take a look at all the routes and find a time to squeeze her in when a driver will be nearby. ### 38. Overall my expierence with Onfleet has been a positive and enjoyable one. **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel R. | Delivery Driver, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2015 **What do you like best about Onfleet?** I like the simple driver interface that allows for an easy transition between events and access to all the customer details necessary to complete the job. I also love the ability to have all communication go through the same number. It keeps all of my text messages in one place and makes communication a lot easier to handle from a driver perspective. **What do you dislike about Onfleet?** My main concern is the transition between Onfleet and Google maps. When getting directions the gps coordinates are put into google maps which is then converted to the nearest address which is more often than not a different address than the one I am going to. This sometimes causes confusion when I arrive and needlessly wastes time. The work around I found was to use Onfleet to go to apple maps then use apple maps transition feature to go to google maps. This has since been removed for iPhone. The other thing I dislike is the fact that after completing a task I can still receive messages from users but when I respond it is sent to the current task. This happened some time ago so it may have been fixed since then but it is one problem I had noticed. **Recommendations to others considering Onfleet:** Be sure to check for upgrades regularly well before you need to use the program. I use it on a daily basis and updates have to be done manually whenever they are available and they sometimes take a while or cause the phone to temporarily slow down. **What problems is Onfleet solving and how is that benefiting you?** The benefits of this product is that it is quick and efficient means of communication and contains all the relevant details needed to complete the tasks at hand. ### 39. Good Delivery Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2015 **What do you like best about Onfleet?** I really like that it can be linked to our company database and update in real time. The GUI is nice and for the most part everything runs smoothly. I enjoy how easy it is now to drag and drop appointments to create routes. **What do you dislike about Onfleet?** The driver app has a lot of small bugs/issues that arise and sometimes it takes quite a while for them to be solved. Many times the dispatch view will crash or have to reload. Sometimes many times in a single day. The biggest issue with Onfleet is that when using Google Maps, it will use geographical coordinates instead of the physical address. Many times this leads to being taken to the incorrect address. In fact, we do not use the in-app Google Maps, we use the standalone app so we can enter the correct address ourselves. **Recommendations to others considering Onfleet:** Make sure to fully inquire about features. There's a lot Onfleet can help with. **What problems is Onfleet solving and how is that benefiting you?** We are solving the need of drivers to text customers when they're on their way to delivery appointments. This is automating a lot of other processes for us. We've realized that our driver safety has improved since they do not have to spend time texting/calling customers. Also, we're noticing that our customers are more prepared/ready for the deliveries or pickups because they have the opportunity to view in real time on the map where our driver is and how long it will be until they arrive. ### 40. Great fleet management tool with room to improve **Rating:** 3.5/5.0 stars **Reviewed by:** Matthew S. | Operations Supervisor, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2015 **What do you like best about Onfleet?** The ability to see our vehicle locations in real time is an invaluable tool that we use everyday. Also the simple click and drag routing features. **What do you dislike about Onfleet?** It would be nice to be able to see completed deliveries over a longer period of time. **Recommendations to others considering Onfleet:** This is a great tool for a growing fleet. The developers have been very responsive to our feedback. **What problems is Onfleet solving and how is that benefiting you?** The problem we had was how to keep our delivery routes adaptable when customer needs change on short notice. Onfleet gives us the ability to reassign work to a different driver very quickly and clearly. ### 41. Onfleet review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2015 **What do you like best about Onfleet?** I like the ease of use that onfleet provides. The tracking is usually accurate and the software is easy to navigate. Making changes to events or assignments is intuitive and simple **What do you dislike about Onfleet?** Sometimes onfleet does not work when I'm assigning a job through my interface and i'll have to manually do it. I'm not sure if that's an issue with onfleet or a middle application. I wish there was a way to quick-zoom to places that you always look at instead of the world view **What problems is Onfleet solving and how is that benefiting you?** We are able to give our customers real-time updates and ETAs for when drivers will arrive. This makes them feel more at ease and taken care of. ## Onfleet Discussions - [do you guys send out product updates?](https://www.g2.com/discussions/37297-do-you-guys-send-out-product-updates) - 1 comment, 1 upvote - [Is it possible to add a global service time for all tasks?](https://www.g2.com/discussions/37172-is-it-possible-to-add-a-global-service-time-for-all-tasks) - 1 comment, 1 upvote - [Has anyone integrated OnFleet with Netsuite?](https://www.g2.com/discussions/37126-has-anyone-integrated-onfleet-with-netsuite) - 1 comment, 1 upvote - [Best way to create an API](https://www.g2.com/discussions/37119-best-way-to-create-an-api) - 1 comment, 1 upvote - [Referring technology](https://www.g2.com/discussions/33855-referring-technology) - 1 comment, 1 upvote - [View Onfleet pricing details and edition comparison](https://www.g2.com/products/onfleet/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+17%3A29%3A34+-0500&secure%5Bsession_id%5D=7a302848-2257-47fd-bd9f-2afb93599a0d&secure%5Btoken%5D=acce3e28605628f57f04f3a4ce3b3c9fbfc2e7cc4fcad99d79810a2f56ffc3ef&format=llm_user) ## Onfleet Features **Routing** - Master Routing - Default Routes - Route Assignment **Vehicle Management** - Vehicle Tracking **Vehicle Tracking** - Alerts - Locations - Fuel Consumption - Geofencing **Dispatching** - Route optimization - Auto dispatch - Order management **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Scheduling** - Master Schedule - Constraints - Adjustments - ETA **Driver Management ** - Onboarding - Safety - Driver Tracking - Driver Behavior **Deliveries** - ETAs - Proof of delivery - Route Optimization **Driver Tracking** - Alerts - Mileage - Performance - ETAs **Customer portal** - Status updates - Real-time driver tracking - Customer communication - Customer feedback - Delivery customization **Dashcam** - Automatic Incident Detection - Safety Score - Automated Footage Upload **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Optimization** - Priorities - Real Time - Dynamic Routing **Analytics** - Vehicle Performance - Driver Performance - Cost **Driver tools** - Delivery rescheduling - Proof of delivery - Onboarding - Adaptive deliveries **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Analytics** - Performance - Time & Costs - Productivity **Analytics** - Vehicle Performance - Driver Performance - Costs **Reports** - Delivery metrics - Heat maps - Driver rating **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management **Agentic AI - Fleet Tracking** - Proactive Assistance - Decision Making **Agentic AI - Fleet Management** - Proactive Assistance - Decision Making - Multi-step Planning - Collision Detection - Natural Language Interaction - Facial Recognition **Generative AI - Fleet Management** - Text Summarization ## Top Onfleet Alternatives - [Tookan](https://www.g2.com/products/tookan/reviews) - 4.2/5.0 (157 reviews) - [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) - 3.8/5.0 (948 reviews) - [Route4Me](https://www.g2.com/products/route4me/reviews) - 4.7/5.0 (131 reviews)