--- title: NUVI Reviews meta_title: 'NUVI Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 134 reviews by the users' company size, role or industry to find out how NUVI works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 134 scale: '5' date_modified: '2026-07-12' parent_category: name: Social Media Marketing url: https://www.g2.com/categories/social-media-marketing --- # NUVI Reviews **Vendor:** Reputation **Category:** [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) **Average Rating:** 4.2/5.0 **Total Reviews:** 134 ## About NUVI Nuvi is a social analytics and customer experience management platform built on a proprietary language engine which listens with industry-leading accuracy. Nuvi helps you listen, plan, publish, engage, analyze, locate, review, and capture your way to better customer experiences. ## NUVI Reviews ### 1. NUVI Rocks! **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn V. | CEO, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2016 **What do you like best about NUVI?** We were able to find our brand champions through NUVI and we reached out to them to help us promote our campaign. It helped spread the word for our live event and we had a great turn out. It was nice to have a quick way to find those influential people, rather than spending forever on Twitter. **What do you dislike about NUVI?** We really wish that we were able to track LinkedIn as well. It worked brilliantly for Twitter and we were able to accomplish what we were looking for, but LinkedIn data would be amazing! **Recommendations to others considering NUVI:** The account managers for your account really help with learning the tool and implementing strategy. **What problems is NUVI solving and how is that benefiting you?** The real time capabilities have helped so much! ### 2. Recovered data that we thought was lost forever **Rating:** 4.5/5.0 stars **Reviewed by:** Ellie S. | Senior Advisor, Public Relations and Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2016 **What do you like best about NUVI?** Shae'a was super helpful with recovering data that we thought was otherwise lost forever. She worked with me via email for two days straight until the problem was fixed. **What do you dislike about NUVI?** Sometimes it can be a little clunky to use. **What problems is NUVI solving and how is that benefiting you?** This has meant we have been able to report properly - the difference between delivering on our KPIs and not! ### 3. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Kyla A. | Senior Account Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2016 **What do you like best about NUVI?** The platform has a lot to offer, what's nice is the efficiency NUVI provides with support. Our representative is always happy to hop on a call and make sure our monitors are perfect based on campaign needs. **What do you dislike about NUVI?** it can be a little overwhelming - with so much information it can be hard to know exactly what you're looking at. **Recommendations to others considering NUVI:** Make sure you have your rep walk you through the search term method. **What problems is NUVI solving and how is that benefiting you?** Listening has helped us craft compelling messaging for our brands. ### 4. Nuvi makes my work easy. **Rating:** 4.0/5.0 stars **Reviewed by:** Ike B. | Social Media Community Manager, Events Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 29, 2016 **What do you like best about NUVI?** The different channels setup as I get to see how my different platforms are performing. I also like the fact that I get to find out more about the product as I go along. **What do you dislike about NUVI?** I need to pay more for people insights which is very important in our business. There is no YouTube channel available. **What problems is NUVI solving and how is that benefiting you?** Understanding the impact of the product we have in the student market. ### 5. NUVI has improved our client servicing! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2016 **What do you like best about NUVI?** Not only is the NUVI platform visually appealing and dynamic, but the breadth of data and analytics that it gathers is unlike any other similar platform. The platform is highly adaptable for a variety of communications needs, no matter how big or small the client. It is very logical and user-friendly and does not limit the number of people or campaigns you can create and monitor, unlike other platforms. **What do you dislike about NUVI?** I wish that it were easier to pull historic data for campaigns across all platforms. **What problems is NUVI solving and how is that benefiting you?** Our agency was seeking to grow our digital suite of services for clients and NUVI has allowed us to enhance our current service offerings and create a more integrated level of communications services for clients. We have been able to use the data to back up our traditional and digital media efforts, as well as justify and adjust our messaging and branding initiatives. ### 6. Nuvi Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2016 **What do you like best about NUVI?** There are many "best" things about NUVI. One, the intelligence of the platform has given us an opportunity to serve our clients in a more in-depth way. The information in the reports are invaluable with either long-term or short-term campaigns. The convenience of NUVI in being able to tailor alerts so specifically is useful for us, so we can be sure we are always updated with the latest information on a monitor. **What do you dislike about NUVI?** Something I dislike is the inability to generate the total reach of negative mentions in a report. There is a back door way to do this though, which is helpful. **What problems is NUVI solving and how is that benefiting you?** I really think we are helping some of our clients realize gaps in their social media activity. NUVI also helps our clients stay abreast of the most recent conversation surrounding their brand. It is beneficial to not really wonder what people are saying on social media - that uncertainty is remedied by simply creating a monitor in NUVI. ### 7. experience with NUVI **Rating:** 5.0/5.0 stars **Reviewed by:** Juan Manuel B. | Consultor de marketing y publicidad Digital, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2016 **What do you like best about NUVI?** Very good tool for doing listenings in digital media. **What do you dislike about NUVI?** I think the tool is very good, the only bad thing is not being able to follow up on LinkedIn. **What problems is NUVI solving and how is that benefiting you?** tracking of marketing campaigns in digital media. ### 8. Exceptional Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** David H. | Senior Manager, Social Media, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2016 **What do you like best about NUVI?** NUVI is a great social listening tool for your brand. I've had the pleasure of working with Jessica Brady. Her quick responses to my questions and her eagerness to step in to help is such a tremendous asset to have in a often confusing space. **What do you dislike about NUVI?** I'd love for NUVI to have more "best case" scenarios to spark our imaginations. **What problems is NUVI solving and how is that benefiting you?** We're better understanding the content and conversations that connect with our communities. ### 9. The perfect solution for our social media deployment and monitoring. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven V. | Senior Brand Strategist | Creative Director, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2016 **What do you like best about NUVI?** The interface and reporting was developed with the user AND the client in mind. It was easy to navigate and the reporting format makes reading detailed information visually intriguing. **What do you dislike about NUVI?** Multiple repeating posting could be a little easier to schedule from a browser. **Recommendations to others considering NUVI:** The folks at Nuvi have been very helpful from the start and have continued to follow through with superior customer support. I especially appreciate the regular updates and improvements. New features seem to come online each month. **What problems is NUVI solving and how is that benefiting you?** This software provides the instant snapshot of the social media landscape you are monitoring. It also provides a flexible level of reporting that is very valuable internally and externally. ### 10. Great Functionality & AWESOME Customer Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Travis P. | Webmaster, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2016 **What do you like best about NUVI?** Nuvi is a great tool that makes our organization more agile and responsive to our client's needs. It allows us to monitor social media channels and easily attend to negative comments someone may be making. Most of all, we appreciate the high caliber of service we have received, Our account manager, Brandi, has been so attentive to our needs - answering all of our questions and helping us set up social media monitors. **What do you dislike about NUVI?** I wish Nuvi could automatically pull posts from a website and export the images to Instagram. **What problems is NUVI solving and how is that benefiting you?** We are promoting and protecting our clients' brands by interacting with their customers and addressing any negative customer experiences. ### 11. Great platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2016 **What do you like best about NUVI?** Intuiative interface and great visulaisation **What do you dislike about NUVI?** Nothing i think the platform has great features although for us it was often already knowledgw our clients had **Recommendations to others considering NUVI:** Grat team, very happy and definitely worth exploring the potential **What problems is NUVI solving and how is that benefiting you?** Understanding brand interactions in the social domain ### 12. Can't complain **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2016 **What do you like best about NUVI?** I enjoy the layout and ease of access the most **What do you dislike about NUVI?** I feel like sometimes the data can't be trusted **What problems is NUVI solving and how is that benefiting you?** Our outreach is our biggest problem and this has helped a lot ### 13. Happy to recommend Nuvi- including to Australia-based businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2016 **What do you like best about NUVI?** The visualised analytics is great for dealing with a decent load of data. The account management is very responsive. If you're not based in the US, don't let this put you off. You may find they are more responsive than some locally based suppliers, like I did. **What do you dislike about NUVI?** There may be other platforms that are more dedicated to optimising your channels. **Recommendations to others considering NUVI:** Definitely make sure Nuvi is on your list to consider for your social media monitoring. **What problems is NUVI solving and how is that benefiting you?** Our primary business requirement was for listening- I need to know first and foremost what is being said where and by whom. ### 14. Fantastic tool **Rating:** 5.0/5.0 stars **Reviewed by:** Gillian P. | Internal Comms / Social Reporting, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2016 **What do you like best about NUVI?** The depths Nuvi can go to, how you can drill down to such detail, using it specifically for campaigns and being able to adjust campaigns on the fly if necessary, according to the up to date results you get. Also how you can pinpoint a tweet/comment which can be having an impact (positive or negative) on your business. How the reporting can tell you who your supporters are and how they can be useful for future campaigns etc.... **What do you dislike about NUVI?** Being a wee country, New Zealand, it's just a little geographically limited (at the moment). **Recommendations to others considering NUVI:** Very cost effective **What problems is NUVI solving and how is that benefiting you?** Being able to pinpoint tweet/comments that positive and possible negative impacts and being to effectively respond ### 15. Terrific customer service, great price, interesting data **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah V. | Vice President, Brand Engagement, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about NUVI?** It's the best platform I've used for social monitoring, which includes Radian6 (Cision) and Sysomos (Heartbeat and MAP). **What do you dislike about NUVI?** Most of the data comes from Twitter and that can skew our results. Would like to see volume from other channels increase. **Recommendations to others considering NUVI:** Highly recommended **What problems is NUVI solving and how is that benefiting you?** Showing how brand awareness can lead to sales. Also showing how campaigns change consumer sentiment over time. ### 16. A huge benefit to our efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Stacy H. | Account Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2016 **What do you like best about NUVI?** Nuvi has been a fantastic product to work with as we monitor social mentions for our clients. It offers customizable reporting and affordability. Historical pulls have been a lifesaver and they are easy to request. Best of all, their customer service is OUTSTANDING. Truly best service on any 3rd party product we use. I would highly recommend to any agency or company looking to get some insights from the social landscape. **What do you dislike about NUVI?** Truly, I wish this was a comprehensive monitoring service - Include TV, Radio and all online outlets for a one-stop place. **What problems is NUVI solving and how is that benefiting you?** Looking for feedback and mentions on client, as well as monitoring PR efforts. ### 17. Clients love it and so do I! **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer D. | Project Coordinator, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2016 **What do you like best about NUVI?** Very comprehensive. Beautiful reports and graphics! **What do you dislike about NUVI?** Wish there was an easier way to manage the keyword terms when there is a huge list. Would be great to be able to automatically connect similar terms with one another so you do have to type each one out individually. Also a search feature would be great in the keyword editor. **What problems is NUVI solving and how is that benefiting you?** Lots of research being done! ### 18. NUVI makes it easy to see all the mentions of your company and competitors in one easy place. **Rating:** 4.5/5.0 stars **Reviewed by:** Allison R. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2016 **What do you like best about NUVI?** I like that every morning I can come into the office and see what my competitors are posting. This helps me see what topics we can become involved in. **What do you dislike about NUVI?** I do not dislike anything at with NUVI at this time. **Recommendations to others considering NUVI:** I have no recommendations at this time. **What problems is NUVI solving and how is that benefiting you?** We have a monitor focused for transfers to the local university. We are a student housing company. So, seeing who will be coming to university helps us better target prospects and make the first connection with them. ### 19. Wonderful product and great customer support! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary B. W. | Associated Faculty, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2016 **What do you like best about NUVI?** NUVI dashboard is fantastic but their real key is customer support. You can have the greatest tool but unless you understand the details about how and why it works it will never reach it's full potential **What do you dislike about NUVI?** nothing. Software works great. I have never had any down time related to a NUVI problem. **Recommendations to others considering NUVI:** Super customer support and a great team effort!! A++++++ **What problems is NUVI solving and how is that benefiting you?** I conduct academic research and use NUVI in a social media class for undergraduate and graduate students. It helps uncover trends and topics salient to my research agenda and class assignments. ### 20. NUVI is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2016 **What do you like best about NUVI?** I think it's a great software but the best thing about it is the helpful staff. Jessica Brady is the only person I've had contact with but always replies to my queries as quickly as possible and has really helped me get the most out of the software. **What do you dislike about NUVI?** As with any analytical software it can sometimes be difficult to work out how to use it (especially if you are less computer savvy like me!). However, knowing that you can send a quick e-mail query and expect a reply the same day has minimised this issue. **Recommendations to others considering NUVI:** Great software with equally great staff at the other end to answer any queries! **What problems is NUVI solving and how is that benefiting you?** We like to analyse tweets so as to research different campaigns to improve our knowledge of which campaigns work best. ### 21. Powerful Social Media Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | VP - Marketing, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2016 **What do you like best about NUVI?** Ease of use Publishing all-in-one Robust Reports **What do you dislike about NUVI?** Almost too powerful Data can sometime be overwhelming **What problems is NUVI solving and how is that benefiting you?** NUVI is an extremely powerful social media tool that allows us to monitor and protect our brand as well as keep track of the competition. It makes publishing to all of our social media outlets as breeze and the reporting is incredibly robust. ### 22. Nuvi makes social listening and reporting easy **Rating:** 4.5/5.0 stars **Reviewed by:** Colleen S. | Print Production Manager, Creative Services, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2016 **What do you like best about NUVI?** The customer service is absolutely fantastic. We love that they are willing to get on the phone to help setup monitors to make sure we get the information we are looking for. The visual reporting including a quick to scan sentiment map make analyzing for our clients super easy. **What do you dislike about NUVI?** Haven't found anything yet that we dislike. Building the monitors properly is the key. **What problems is NUVI solving and how is that benefiting you?** Nuvi makes social listening and reporting much easier. We have shaved off the time it takes to analyze and build reports for our clients ### 23. Reasonabliy priced, social listening tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2016 **What do you like best about NUVI?** Pricing, cool graphic representations of monitored data **What do you dislike about NUVI?** Data can sometimes be inaccurate vs. manual pulls per individual platform **Recommendations to others considering NUVI:** Good, mid-level social analytics/listening tool, more cost effective than market leaders like Radian6 **What problems is NUVI solving and how is that benefiting you?** Great tool for clients that are in search of measuring engagement, impressions for custom social media campaigns ### 24. Great experience with NUVI **Rating:** 5.0/5.0 stars **Reviewed by:** Paige H. | Content and Social Media Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2016 **What do you like best about NUVI?** Absolutely incredible customer service.. **What do you dislike about NUVI?** I wish there were deeper analytics...... **Recommendations to others considering NUVI:** Definitely rely on your project manager at NUVI. They are willing to set aside time to help you set up any project or report in NUVI. Wonderful resources. **What problems is NUVI solving and how is that benefiting you?** We needed a way to track conversations that were happening on social media surrounding our brand. NUVI was an incredible resource for this. It truly found every mention and helped us better communicate with our consumers. A very powerful tool. ### 25. ¡La mejor herramienta de todas! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2016 **What do you like best about NUVI?** NUVI is a powerful, user-friendly, and absolutely indispensable tool for monitoring our audiences, content, and sentiment. It makes our analyses precise and helps invaluablely to understand the world that surrounds and interests our brands. **What do you dislike about NUVI?** In general terms, the work team is very satisfied with NUVI's performance. **Recommendations to others considering NUVI:** I highly recommend this wonderful tool. **What problems is NUVI solving and how is that benefiting you?** Identify the sentiment of the audiences and crisis management. ### 26. Shareable info **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2016 **What do you like best about NUVI?** User friendly; metrics displayed in wide variety of settings (stream, graphs, etc) Easy to share. Executives find reports easy to digest at a glance. **What do you dislike about NUVI?** Data can take a long time to load; sometimes irrelevant tweets show up in the feed - can't figure out why. **What problems is NUVI solving and how is that benefiting you?** Social listening ### 27. Good toll for Social Insights **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2016 **What do you like best about NUVI?** The way that NUVI put together the Trends (Hashtags,Keywords and Topics) and also the Monitors Comparison. **What do you dislike about NUVI?** I think it is hard to see our own Social Networks activity in the way that NUVI displays it; I believe the comparison report between monitors could reflect what we see in the screen, so we need to to screenshot on it. **What problems is NUVI solving and how is that benefiting you?** With NUVI we can understand what our competitors are talking about and also with the influencer identification we can target their followers into our Paid Social Campaigns. ### 28. Great Prospecting Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan B. | Creative Marketing Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2016 **What do you like best about NUVI?** Nuvi has been a great prospecting tool for our agency. The software is easy to use and provides stunning/easy to read visual reports to show our clients. Not to mention the customer service is excellent! **What do you dislike about NUVI?** We have had a great experience thus far! No troubles. **What problems is NUVI solving and how is that benefiting you?** The analytic reports help show our clients the benefits of engaging in social media community. ### 29. Incredible customer services and great account management! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie E. | Executive Assistant and Office Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2016 **What do you like best about NUVI?** We had such wonderful customer service throughout the full duration of our Nuvi usage. Our account manager, Meagan, was extremely helpful and always made herself available to assist with our team's needs. **What do you dislike about NUVI?** We enjoyed everything about Nuvi, but would have liked to see more options for fulling previously posted Twitter comments/feeds. **What problems is NUVI solving and how is that benefiting you?** We have been able to track all mentions that are relevant to our clients' needs. ### 30. Solid reporting and excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer V. | Managing Director, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2016 **What do you like best about NUVI?** Nuvi is very thorough in its reporting and the automatically generated report is extremely useful for our clients. **What do you dislike about NUVI?** Would like to be able to filter results more easily, however, support has been very helpful in assisting us when needed. **What problems is NUVI solving and how is that benefiting you?** Reporting for client social media campaigns. ### 31. Social Intelligence **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2016 **What do you like best about NUVI?** Ability to track conversations, report print outs quickly with little editing (sometimes there are spacing errors that you have to manually fix) **What do you dislike about NUVI?** Due to Facebook API changes, it isn't as easy to track Facebook mentions anymore, which is frustrating. **What problems is NUVI solving and how is that benefiting you?** We have found that Nuvi helps our social media clients realize the importance of social media, see their reach and be able to give to their superiors a real ROI. ### 32. Administrator at PR agency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2016 **What do you like best about NUVI?** Accurate reporting and good customer service. Addition of new features based on user suggestions. **What do you dislike about NUVI?** The sales people are a little too aggressive and chase after my contacts sometimes. **What problems is NUVI solving and how is that benefiting you?** Tracking conversation related to certain topics/campaigns. It has performed as expected. ### 33. A great social command center with some quirks. **Rating:** 3.0/5.0 stars **Reviewed by:** Corey Z. | Social Media Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2015 **What do you like best about NUVI?** Nuvi looks great and makes heads turn - it can sell itself. What I love most about the product is the multiple views for analyzing data and responding to mentions. Plus, there are no limitations on admin access, monitors etc. Since you only pay by the mentions, Nuvi is a great tool to share with clients and colleagues and not worry about running out admin access or anything like that. **What do you dislike about NUVI?** I've been using Nuvi for a month now, so I know there is still more to learn but there are some quirks that I really don't like. A couple things are: - Very litte/no historical data. Nuvi can only report historical data on Twitter. This isn't the end of the world but if you are trying to put Nuvi in front of a new client or a prospect there is little show when monitors are just set up. - The sentiment analysis tool marks a lot of things as negative which actually aren't. I've gotten to the point where I don't really trust the sentiment analysis tool so I end up looking at a lot of "negative" mentions just to be sure Nuvi categorized them right. - The biggest thing I dislike about the tool how the tool adds and deletes keywords from your monitors. If you want to add a new keyword to a monitor that has been running for a year, Nuvi can't find the historical data on that keyword. One of the things that I've ran into is getting a request from a client to add a keyword a month after we created the original monitor. It was a bummer to find out that the monitor only adds the keyword moving forward. So, there is pressure to get it right the first time. And on that same note, if there are keywords that you realize you don't want a month after you set up your monitor, deleting the keyword from the monitor's Edit panel won't delete all the historical mentions with that keyword. You have to manually do that yourself, or through the Search tab. **Recommendations to others considering NUVI:** Make sure the product is right for you before you purchase. I know this seems like a no brainer but there are a lot of other great social media analytics and monitoring tools to choose from. I like Nuvi but as I mentioned, some of quirks of the product make it quite limited at times. **What problems is NUVI solving and how is that benefiting you?** Nuvi has been a great client-facing tool for us. We use it as an extra value tool to deliver reports as well as resell the tool to current and prospecting clients, since we have a white labeled version. ### 34. Great social listening tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2015 **What do you like best about NUVI?** I like how nicely everything is laid out and how easy to tool is to follow. The sales rep did a great job showing us the ropes and made it really easy to understand. **What do you dislike about NUVI?** It's on the pricier end of social listening tools, but I feel like it's still worth it. **Recommendations to others considering NUVI:** Do the trial and plug your campaigns in - you'll be impressed! **What problems is NUVI solving and how is that benefiting you?** I am trying to find out who is listening to our social platforms, and how to best target the right groups. I've realized that this isn't a difficult task with the right social listening tools. ## NUVI Discussions - [What is NUVI used for?](https://www.g2.com/discussions/what-is-nuvi-used-for) - [What about agencies?](https://www.g2.com/discussions/agencies-b62e27e8-9f6f-4af9-b69c-d81b345bbb2d) - 1 upvote - [Does NUVI have enterprise packages?](https://www.g2.com/discussions/enterprise) - 1 upvote - [What does my plan include?](https://www.g2.com/discussions/what-is-included) - 1 upvote - [View NUVI pricing details and edition comparison](https://www.g2.com/products/nuvi/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+06%3A52%3A20+-0500&secure%5Bsession_id%5D=41e276ad-0d7d-4c75-b047-8d396a06578c&secure%5Btoken%5D=d5f7e161b21bfadb7b15f16c1aed632d770a2fd1c412c873e061cb4524181fde&format=llm_user) ## NUVI Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Paid Campaign Tracking - Attribution - Hashtag Analytics - Sentiment Analysis **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Approval Workflows - Users and Permissions - Content Creation **Monitoring & Listening** - Social Measurement - Influencer Identification - Brand Monitoring - Keyword Tracking - Trend Analysis - Competitor Analysis **Agentic AI - Social Media Listening Tools** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Data Management & Analysis** - Sentiment Analysis - Social Reporting - Alerts and Notifications - Advanced Data Filtering **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top NUVI Alternatives - [Hootsuite](https://www.g2.com/products/hootsuite/reviews) - 4.3/5.0 (7,342 reviews) - [Sprout Social](https://www.g2.com/products/sprout-social/reviews) - 4.4/5.0 (6,784 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,143 reviews)