--- title: NinjaOne Reviews meta_title: 'NinjaOne Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4992 reviews by the users' company size, role or industry to find out how NinjaOne works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 4992 scale: '5' date_modified: '2026-08-01' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # NinjaOne Reviews **Vendor:** NinjaOne **Category:** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,992 ## About NinjaOne NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work. ## NinjaOne Pros & Cons **What users like:** - Users appreciate the **ease of use** of NinjaOne, streamlining asset management and automating essential tasks effortlessly. (1373 reviews) - Users praise the **powerful automation** capabilities of NinjaOne, enhancing efficiency and simplifying device management. (909 reviews) - Users appreciate the **easy navigation and dashboard** of NinjaOne, facilitating quick device management and monitoring. (867 reviews) - Users praise NinjaOne for its **automated updates and efficient alerts** , significantly simplifying server management and saving time. (852 reviews) - Users value the **excellent customer support** from NinjaOne, noting quick access to knowledgeable staff and practical solutions. (733 reviews) - User Interface (724 reviews) - Patch Management (658 reviews) - Reliability (653 reviews) - Intuitive (622 reviews) - Monitoring (554 reviews) **What users dislike:** - Users feel the **missing features** limit functionality, particularly lacking client and customer portal capabilities. (792 reviews) - Users find the **search function lacking** , and the interface can confuse end users with unclear icons. (424 reviews) - Users find NinjaOne has **limited features** , especially in mobile app functionality and device management options. (396 reviews) - Users find that NinjaOne needs **improvement in search functionality** and a better ticketing dashboard for efficiency tracking. (362 reviews) - Users report facing **feature issues** with function settings and a lack of adequate role-based controls in NinjaOne. (306 reviews) - Users find the **learning curve steep** for creating policies and utilizing new features effectively. (227 reviews) - Poor Reporting (216 reviews) - Lacking Features (210 reviews) - Remote Access Issues (201 reviews) - Reporting Issues (189 reviews) ## NinjaOne Reviews ### 1. All Organizations in One Place with Easy Updates, Patching, and Detailed Device Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2026 **What do you like best about NinjaOne?** I like having all my organizations in one place. It’s easy to push updates and security patches to endpoints, and I appreciate the detailed device information I can access, along with the ability to provide backups. There are plenty more features I haven’t even familiarized myself with yet, but I plan to. **What do you dislike about NinjaOne?** Not being able to access my past invoices online. I recently needed an invoice from a few months ago that I never received via email. I had to reach out to my account manager for support to get the invoice. The process was very quick in my case, and I received the missing invoice the next day but would like the option to access my previous invoices myself. Other than that, I have no complaints. Really enjoying Ninja so far and still have a lot to learn. **What problems is NinjaOne solving and how is that benefiting you?** The main one is pushing updates to all the endpoints at once and reporting back on any that didn't complete allowing me to follow up as to why it failed. Having all the orgs in one place makes it a huge time saver and very convenient. I really like how it gives me the opportunity to grow and easily scale up my business with all the tools it provides. I like the convenient integrations with Hudu and SentinelOne and navigating Ninja is easy and intuitive. I also feel like the price point is fair. ### 2. A Solid Solution for Day-to-Day IT Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Test N. | Cloud Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about NinjaOne?** Easy to use: The interface is clean and simple, so it's easy to navigate even if you're new to the platform. Centralized management: I like that I can monitor and manage multiple devices from one dashboard, which saves a lot of time. Strong monitoring and alerts: The real-time monitoring and customizable alerts help identify issues before they become bigger problems. **What do you dislike about NinjaOne?** Mobile experience could be better Notification management Feature requests take time **What problems is NinjaOne solving and how is that benefiting you?** Reduces time spent on routine IT tasks: Instead of checking every device manually, I can monitor everything from one place, which saves a lot of time. Speeds up issue resolution: The remote access tools let me troubleshoot user problems quickly without needing to be physically present. ### 3. great service and great help **Rating:** 5.0/5.0 stars **Reviewed by:** Liam D. | Infrastructure Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about NinjaOne?** It's taken jobs that would take me over 2 days down to being able to do in a few simple clicks. I can check the health of our infrastructure in minutes rather than spending hours looking at multiple tools while adding new devices in is easy . The additions of the vulnerability scanners and AI for patching has been a huge improvement as it lets us know even more at a glance. **What do you dislike about NinjaOne?** More reporting would be great but overall nothing negative **What problems is NinjaOne solving and how is that benefiting you?** Before ninja we were using wsus to deploy updates which was a slow and awkard process. With ninja, once the policies are in place, you never need to worry again. ### 4. Free Anytime Training and Instant Device Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Michael C. | System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about NinjaOne?** I really like that whenever I have questions about a feature or I’m looking into a specific automation, I can contact the NINJA One team for training at any time, and it’s free. On top of that, the application itself alerts me right away if any of my devices run into an issue or a failure. **What do you dislike about NinjaOne?** Sometimes when a workstation boots up, NinjaOne doesn’t start right away. There’s usually a short delay before it shows as online in my portal. **What problems is NinjaOne solving and how is that benefiting you?** Monitoring devices used to mean I had to check every device one at a time just to figure out whether anything had an issue. Now, NinjaOne collects that data for me, so I can see problems more quickly without digging through each device individually. It also lets me know whether my workstations are still within warranty, which saves me from having to look up that information device by device. ### 5. Easy to use, Intuitive, and Powerful solution that absolutely delivers! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about NinjaOne?** It is easy to use, easy to understand, and easy to see the information I need to do my job on a daily basis. Reporting is straightforward, and using the built-in admin tools and remote access saves time over logging into the servers directly or having to use another remote-control product. We have added several integrations since we started with NinjaOne including NinjaBackup and integrations with a couple of security products, and now deployment is simple and we can quickly see which machines need attention from one pane of glass. The dashboard is always available, quick, and smooth operating. When we need help, support has been right there to help us find the correct path forward. **What do you dislike about NinjaOne?** Not much! One feature that would greatly help is if a deployed agent could scan the network for other unprotected devices and then push the installation to them, but there are options for deploying to active directory, so this isn't a big deal. The more I use the product and the more comfortable I become with it, the more I see that it is a truly complete solution. **What problems is NinjaOne solving and how is that benefiting you?** Secure remote endpoint management without complex licensing models and long-term contracts that enable us to be flexible as an MSP and provide top notch solutions to our customers while cutting our labor efforts. Backups via NinjaOne are simple. We just turn it on rather than complete additional deployments manually as we did with our previous vendor. Deploying anti-virus solutions and ensuring they are installed and operating correctly is simple now thanks to NinjaOne. All issues can be resolved in the console rather than accessing the machine. It saves a ton of time jumping back and forth between screens to see what is happening with our endpoints. ### 6. Simple and reliable endpoint management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne is how easy it is to use. The interface is clean and straightforward, so it doesn’t take long to find what you need and get things done. I also appreciate having everything in one place—monitoring, patching, remote access, all of it—so I’m not constantly jumping between a bunch of different tools. That alone makes my day-to-day work feel a lot smoother. The automation features are a big help as well. Being able to script and automate routine tasks saves me a ton of time. Remote access has also been reliable, which is huge when I need to help users quickly. Overall, NinjaOne makes managing systems easier and less time-consuming. **What do you dislike about NinjaOne?** One thing I don’t love is that some of the more advanced stuff (like scripting and automation) can take a bit to get used to. It’s not bad, just a bit of a learning curve if you really want to dive into it. Reporting could also be better. It works, but it’s a little limited and not as flexible as I’d like. Other than that, there are occasional small hiccups or slow moments in the UI, but nothing major—just minor annoyances here and there. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps cut down a lot of the manual work that comes with managing multiple endpoints. Instead of having to check systems one by one or use a bunch of different tools, everything is in one place, which makes things way more efficient. It’s been especially helpful for patching and monitoring. I can stay on top of updates and issues without constantly chasing things down, and automation takes care of a lot of the repetitive tasks. Overall, it saves time, keeps things more organized, and makes it easier to stay proactive instead of reacting to problems after the fact. ### 7. Easy to Use and Cost Feasible All-in-One Endpoint Management with SaaS Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about NinjaOne?** I can remotely access all my endpoints from my computer and for even more lighter portability, my Android tablet. They are continually adding new features to their portfolio and features such as SentinelOne for anti-virus/EDR and SaaS Backup integration so it is truly becoming an all-in-one endpoint management system. At the same time, compared to other RMM services, the cost for NinjaOne and added integrations don't break the bank like many of the other RMM services I researched. The SaaS backup is awesome since it backs up all of our user's email and Team's and OneDrive data, and all of the data in our SharePoint sites. **What do you dislike about NinjaOne?** It would be nice to be able to access remote systems from just the web browser instead of having to download and install an agent on the computer or an app on a tablet that will be accessing the remote system. Using the app on the tablet is a little clunky and not straightforward. **What problems is NinjaOne solving and how is that benefiting you?** Remote management of endpoints. Consolidation of patch management and remote support software. Before we were using two different software, one for remote support and the other for patch management. The SaaS Backup now backs up our Microsoft 365 Entra ID data as well. ### 8. NinjaOne Saves Us Time with Easy Device, Ticketing, and Patch Management **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** I use NinjaOne daily and have been extremely happy with the functions it offers. We rely on it for device management, ticketing, and patch management, and these core features have been great. Overall, it saves me a lot of time throughout the workday. The UI is extremely easy to navigate through to find what I need. **What do you dislike about NinjaOne?** It can be a little clunky with some settings. but with a little guidance from the support team and community I've been able to make the settings work for us. **What problems is NinjaOne solving and how is that benefiting you?** the integration of device management has played a key role in my day-to-day operations. I am able to see outliers clearly and address any issues that come up with those devices. ### 9. Easy Remote Access, Straightforward UI, and Informative Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about NinjaOne?** Remote desktop access to the computers we manage is easy to set up and use, even on Mac devices. The UI is straightforward to understand, and adding new devices to our network is a simple process. Reporting is informative and great at granting information that we are gathering to our customers. While policies are confusing to setup, there are a lot of different options to choose when setting up policies for either Windows or Mac operating systems. Frequent updates allows us to continue getting familiar with NinjaOne's development. **What do you dislike about NinjaOne?** There should be more support with other antivirus software as the integration with that software is wholly dependent on the Microsoft Security Center. Mac devices are barely supported using the basic settings of the website, as no policies are set up that receive alerts and there is no identifying between drives on those devices and no way of pulling antivirus data without the Microsoft Security Center. The Dojo is also confusing to navigate. **What problems is NinjaOne solving and how is that benefiting you?** Assigning computers to a business and keeping documentation on the business all in one place. We use the documentation while assisting these customers instead of keeping everything in one word document we can find all our information stored on NinjaOne. ### 10. Intuitive IT Management Dashboard with Excellent Support and Time-Saving AI Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2026 **What do you like best about NinjaOne?** Easy to setup and manage entire IT user base, across UK/US and Euro region from one dashboard, easy to use and intuitive user interface. The software integrates with Antivirus and manages mobile devices. great features for running scripts remotely, rapid updates from all systems that are monitored. given our large number of users the stepped pricing works in our favour. Consistent support that is always excellent and works across our large time zone differences given the UK/USA time split. The AI insights for patching and update support save hours over investigating each windows update for compatibility issues. **What do you dislike about NinjaOne?** The current ticketing system is missing a few features we requires such as a catalogue users can select available services, and multi level approvals. **What problems is NinjaOne solving and how is that benefiting you?** managing all systems across global business, allowing It management of the entire organisation. no longer need update meetings regarding system health as this is now 100% live and available. ### 11. Time-Saving Task and Service Control Right from the NinjaOne Dashboard **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan S. | IT Infrastructure and Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** I like that we can end tasks and services on our devices directly from the NinjaOne Dashboard without having to physically remote into the device. It makes things less confusing for the end user and saves us time. The pricing is also very reasonable compared to industry standards. **What do you dislike about NinjaOne?** Please make it easier to roll out device policies and update them, instead of having to switch to a different screen each time to set them up or make changes. **What problems is NinjaOne solving and how is that benefiting you?** It’s helping us address the gap we had from not having an RMM tool in place previously. We’re also testing some of the other paid features that NinjaOne offers while they’re still in Early Access. ### 12. Easy to Use and continuously gets better!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about NinjaOne?** NinjaOne stands out as a mature and intuitive RMM solution that effectively serves both internal IT teams and MSPs without sacrificing depth or stability. Its modern interface significantly accelerates onboarding and simplifies complex tasks, allowing staff to focus on strategic initiatives rather than tool mechanics. The platform's reliability is unmatched by its responsive, friendly, and highly knowledgeable support team, which ensures rapid resolution for any operational issues. By streamlining patch management, scripting, and reporting, NinjaOne transforms IT operations from reactive fire-fighting to proactive strategic planning. Ultimately, it is a highly recommended investment for organizations prioritizing user experience, scalability, and a genuine vendor partnership. **What do you dislike about NinjaOne?** While the platform is robust, there are minor features that could benefit from further refinement; however, given the vendor's active update cycle, these gaps are expected to be addressed swiftly. To ensure a seamless procurement process, it is highly advisable to clarify upfront which capabilities are included in the base license versus those that require add-on modules or separate fees. This due diligence prevents unexpected costs and ensures the initial investment aligns perfectly with your organization's specific requirements. **What problems is NinjaOne solving and how is that benefiting you?** I migrated to NinjaOne from a competing solution primarily to leverage their aggressive innovation cycle, which delivers frequent, high-value updates that directly align with our evolving operational demands. Unlike our previous provider, NinjaOne consistently introduces features that solve real-world problems for my team, rather than adding unnecessary bloat. This continuous improvement strategy has transformed our workflow, granting us immediate access to cutting-edge capabilities that enhance both efficiency and security. Ultimately, the platform's responsiveness to user feedback has established it as a strategic partner that grows in value alongside our organization. ### 13. Automation That Actually Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2025 **What do you like best about NinjaOne?** I’ve been using NinjaOne for a while now, and it’s one of those tools you appreciate more the less you have to think about it. Patch management is especially solid. Once it’s set up, updates go out automatically, devices stay compliant, and I’m not spending my day chasing patch failures or reboot complaints. It’s like having a self-driving car for patching you still keep an eye on it, but most of the time it just gets the job done while you focus on more important things **What do you dislike about NinjaOne?** If I had to pick a downside, it would be that some of the reporting and dashboard customization can feel a little limited compared to some of the bigger enterprise tools. You can usually get what you need, but sometimes it takes a bit more clicking around than I'd like. That said, it's kind of like a reliable pickup truck it may not have every fancy feature on the market, but it starts every morning and gets the job done without much drama. And honestly, I'll take reliable over flashy any day. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps me keep endpoints patched, monitored, and managed without a lot of manual effort. The biggest benefit is that it saves me time and reduces headaches. Instead of playing whack-a-mole with device issues, I can be proactive and catch problems before users notice them. It’s like having an extra team member who works 24/7 and never asks for PTO. 😆 ### 14. Simple, Efficient Device Management with Smooth Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** CHIRAG T. | Cyber Security Anayst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne is how simple and efficient it makes managing devices. The interface is easy to use, automation saves time, and remote access works smoothly. It helps our team stay proactive and resolve issues quickly without disrupting users. **What do you dislike about NinjaOne?** Some advanced features feel limited, and reporting could be more customizable. Occasionally, alerts can be overwhelming, and deeper integrations with certain tools would help streamline workflows and improve overall efficiency for more complex environments. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne solves the challenge of managing multiple devices by centralizing monitoring, patching, and support in one platform. This saves time, reduces manual work, and helps us resolve issues faster, improving efficiency and minimizing downtime across our environment. ### 15. Great product, feature-rich, really supportive account management & support team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about NinjaOne?** Compatibility with Windows, macOS and Linux is a major feature for our business as our end users use all 3 OS architectures. Being able to have an agent for each OS makes OS monitoring and patch management very simple. Easy to deploy; I use the service daily; and any time I have a query the support team and account manager are always happy to give me time to resolve the issues. The remote support features allows us to seamlessly connect to our remote colleagues machines to enable swift support. No additional agent/software downloads, no codes for connections etc. My account manager is always on hand to help me with any feature queries and the support are great when technical support is required. **What do you dislike about NinjaOne?** The only issue I have come across is that I need to create a dedicated administrator use account for macOS devices to allow the NinjaOne agent to run correctly. This is maybe more of a macOS security feature than a negative towards NinjaOne. **What problems is NinjaOne solving and how is that benefiting you?** OS version monitoring & patching Application version monitoring & patching Remote execution of scripts to support our end users Streamlining of onboarding new devices ### 16. A Reliable and Cost-Effective Endpoint Management Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** NinjaOne helps us proactively monitor our company laptops and provides valuable insight into potential issues before users even need to report them. The user interface is intuitive and easy to navigate. Onboarding new team members requires minimal training, making it simple to get everyone up to speed quickly. The pricing model is an excellent fit for our organization. Since switching from our previous solution to NinjaOne, we have achieved significant annual cost savings. The product roadmap includes many valuable new features and offers customers the opportunity to influence future integrations through feedback. For example, the Intune integration allows us to access important device and management information directly within NinjaOne, reducing the need to switch between multiple portals. **What do you dislike about NinjaOne?** One area where NinjaOne could improve is reporting. Currently, there are limited customization options for creating your own reports, especially when it comes to visual elements such as pie charts, graphs, or dashboards that display devices with specific issues or alerts. This makes it more challenging to generate the reports we need for annual audits. If we had the ability to build fully customized reports with our own metrics and visualizations, it would save our team a significant amount of time and effort during the audit process. **What problems is NinjaOne solving and how is that benefiting you?** Before implementing NinjaOne, we had very limited visibility into the performance and health of our laptops. When users reported issues, it was often difficult to determine whether there was an actual problem or what the root cause might be. With NinjaOne, we can proactively monitor device performance and resource usage, allowing us to quickly identify whether an issue is hardware-related or caused by software. This has significantly reduced the time and effort required for troubleshooting and enables us to resolve problems faster. Another major benefit is software visibility. Previously, we did not have a clear overview of which applications were installed across our devices or whether they were up to date. NinjaOne provides a centralized inventory of installed software and available updates, helping us maintain a more secure, compliant, and standardized environment. ### 17. Reliable, Easy-to-Use Endpoint Management Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** What I like best about NinjaOne is its ease of use and centralized management. The interface is intuitive, making it quick to deploy, monitor, and manage endpoints across our environment. Remote access, patch management, scripting, and automation are all integrated into a single platform, which saves time and reduces the need for multiple tools. The platform is reliable, performs well, and the frequent product improvements show that customer feedback is taken seriously. **What do you dislike about NinjaOne?** There is very little to dislike. Some advanced configuration options and reporting features could offer more flexibility, and a few workflows still require extra clicks compared to more mature enterprise tools. That said, the platform continues to improve with regular updates, and these have not had a significant impact on our day-to-day operations. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne has helped us centralize endpoint management, patching, remote support, and monitoring into a single platform. This has reduced the time spent on routine IT administration, improved device visibility, and made it easier to support users regardless of their location. The automation capabilities have also helped us standardize repetitive tasks, allowing our IT team to focus on higher-value work instead of manual maintenance. ### 18. NinjaOne: Essential for Multi-Location IT Support **Rating:** 5.0/5.0 stars **Reviewed by:** Matt C. | Maintenance Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** I like that NinjaOne allows our IT team to review or automatically push out necessary device patches and updates. The ticketing system is useful for tracking internal projects or needs and enables users to submit a generic ticket without needing licenses, which is great. I appreciate that we can remote into machines and check their performance or status, and this feature also helps us assist users at different locations without leaving the office. Having multiple locations makes it easy to quickly resolve issues when an IT touch is needed. I heard the initial setup was easy, and NinjaOne engineers were helpful during the process. **What do you dislike about NinjaOne?** I find it challenging to manage specific types of updates and to push out secondary pushes for emergency updates. Getting into the console and finding the right codes or admin tools is what I feel is needed. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne allows our IT team to automate device updates, manage tickets without assigning licenses, and remotely assist users across locations, quickly resolving issues. ### 19. Dynamic Groups, Flexible Scripting, and Smooth Third-Party Patch Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about NinjaOne?** I like that I can create dynamic groups of systems based on specific configurations, such as whether a particular piece of software is installed. I also appreciate being able to set up scheduled tasks to run whatever scripts I need. For example, I run a file share cleanup script weekly, and I can target as many systems as I want. Lastly, the ability to patch third-party applications automatically through policies makes remediating vulnerabilities much smoother. **What do you dislike about NinjaOne?** I’d like the ability to schedule Windows updates based on dependencies. For example, when patching a cluster with two SQL cluster nodes, it would be helpful to ensure the update on one node completes before the next node begins. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne mainly helps us reduce the amount of manual work around endpoint management and patching. Instead of managing systems individually, we group them based on configuration and apply patches or run scripts across everything at once. We also use scheduled tasks to clean up file shares and directories on a regular basis, which has been helpful. For patching, we’ve used it on Server OS systems in cases where Ninja’s built in winget third party patching doesn’t work well on non client OS systems. Overall, it’s made system management more consistent and has saved time that would otherwise be spent chasing individual machines. ### 20. Fast, Responsive UI with Effortless Deployments, Patching, and Great Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about NinjaOne?** Very fast, clean, and responsive UI, with a wide range of real-time features and a really solid remote application (IMO better than most competitors). Software deployment jobs are thought out very well and are quick to set up and roll out, especially for third-party software deployments. Patching is also simple and stress-free, since there’s native WinGet integration that covers many of the software packages we would otherwise have to build ourselves. The native capability of managing, monitoring and patching Linux and MacOS-based machines are a huge plus point and a big time saver. The M365 SSO integration is another really nice-to-have. Support and onboarding (which we’re still in the process of) have been going really well. Any questions we ask get answered promptly, and our account manager is always on top of everything. **What do you dislike about NinjaOne?** Currently, it is the lack of SNMP monitoring features (like a MIB-Importer), which is heavily needed in our use case. The policy-set for technician and end user roles could use some work, since there are some features that can't be defined that granular. **What problems is NinjaOne solving and how is that benefiting you?** We are coming from a place with different tools that pretty much don't work together. With NinjaOne, we can solve that problem, because it practically is many-in-one tool for everything needed in IT. Monitoring / patching / enhanced security features / remote management / etc. With this tool we can merge multiple tools into one, which is more reliable. and scalable. ### 21. NinjaOne is one of the best RMM tools on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2025 **What do you like best about NinjaOne?** We’ve tried a lot of RMM tools over the years – Datto, Enable, LogMeIn, and more – and NinjaOne is by far the best. What we love is how easy it makes everything. Setup was quick and from day one it’s just worked. Monitoring, patching, alerts, remote access – all smooth and reliable. The reports are simple but give us exactly what we need. Their support team is friendly, fast and actually helpful. We also love that they keep improving the product and proactively tell customers about the new features, instead of making you dig around to find them like other companies do. We love that they continue to improve the software and add new useful modules. **What do you dislike about NinjaOne?** Honestly, there’s not much to dislike. Some features could be a bit more customisable and it would be great to see a few more advanced features added. Nothing has been a dealbreaker – it’s more about polishing what’s already a great tool **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne lets us handle all our IT management in one place. We can keep an eye on devices, push patches, check vulnerabilities, get alerts and jump in remotely without switching between different tools. It’s helped us catch and fix problems before they turn into big issues, and it’s made our support faster and smoother. Overall, it’s saved us a lot of time and headaches and keeps everything running the way it should. Once NinjaOne is installed, you can connect to it from anywhere, on any network, which is a huge plus ### 22. Seamless IT Management with NinjaOne - Highly Recommended **Rating:** 4.5/5.0 stars **Reviewed by:** John S. | Director of Transformation, Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about NinjaOne?** Overall Ninja's support is very good. The support team is responsive, knowledgeable, and always ready to assist with any issue, no matter how complex. They’ve been instrumental in helping my team maximize NinjaOne's capabilities. Our account manager has been equally amazing—proactive, attentive, and genuinely invested in our success. They ensure we’re getting the most out of the platform and are always available to guide us through any new developments or features. **What do you dislike about NinjaOne?** There are a few features that I feel could use improvement or are missing altogether. While the platform covers a lot of ground, certain advanced functionalities that could further streamline our workflows aren't quite there yet. However, NinjaOne deserves credit for taking user feedback seriously. They actively seek input on product enhancements and incorporate suggestions into their development roadmap. It's encouraging to see that they are committed to continuous improvement and regularly roll out new features. **What problems is NinjaOne solving and how is that benefiting you?** One of the standout features for me is the Patch Management functionality. NinjaOne helps tremendously with keeping our systems secure and up-to-date by automating the patching process across multiple endpoints. This saves us a significant amount of time and eliminates the manual effort usually associated with patch management. The platform's automation ensures that critical patches are applied seamlessly, minimizing downtime and reducing the risk of vulnerabilities. It gives me peace of mind knowing that our systems are always secure and compliant without having to worry about missed patches. On top of that, the customizable patch policies allow us to tailor the process to our specific needs, ensuring flexibility and control. ### 23. Great RMM solution! We use it as a daily tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Fritz R. | Vertriebsleiter IT, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about NinjaOne?** We use the software as a tool for our MSP customers. This results in almost daily touchpoints. In principle, we are very satisfied with the dashboard, which is clearly designed. Much of it is self-explanatory or can be figured out by experimenting. However, through introductory coaching, almost every question can be quickly clarified or answered later. The patch management has been working very satisfactorily since the last updates. We haven't used the automated scripts much yet, despite having been using them for a while, but there are plenty of possibilities here and a lot can be integrated. The reporting function is definitely useful. The integrated remote maintenance tool Splashtop is practical, even though we historically use a different solution for this. **What do you dislike about NinjaOne?** The mobile app still has room for improvement in terms of remote management of devices. However, this is not yet very relevant for us at the moment. We would like to see a broader integration of third-party libraries. **What problems is NinjaOne solving and how is that benefiting you?** Ninjaone helps us with centralized endpoint management, allowing the health status of endpoints to be monitored across customers. ### 24. Modern and User Friendly Asset Management **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot B. | IT Service Desk, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2024 **What do you like best about NinjaOne?** When compared to othe roptions, Ninja has been a much easier and understanable system to use. The core requirments just work, reliably, and constantly, with constant new feature aditions and communication for support. Setup was simple, like many of these products, one installer and your done. The scripting and API optiosn allow you to go pretty far with automation and integration outside fo the day to day task through the UI. **What do you dislike about NinjaOne?** There are some lacluster controls on reporting and visualzing data which sees you need to make some more customs olutons via the API instaid of the UI allowing thsi customisation. **What problems is NinjaOne solving and how is that benefiting you?** Automation and overall reliable Asset management tracking ### 25. Easy Deployment, Powerful Visibility and Insights with NinjaOne **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** What I like best about NinjaOne is how easy it is to deploy and use while still being genuinely powerful. Rolling it out across our locations was straightforward, and it gives us deep visibility into the environment—the insights it surfaces across the org have made a real difference in how we manage and monitor everything. If you want it tighter: NinjaOne is easy to deploy, easy to use, and powerful. It gives us real visibility and actionable insights across the entire org. **What do you dislike about NinjaOne?** Finding scripts and certain features isn't always intuitive if you're not in the platform daily. And in a large org, the volume of logging can be overwhelming—it takes effort to filter down to what's relevant. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne makes remote management easy, which lets us fully utilize our offshore team to handle updates and maintenance across our systems. It surfaces machines and software that need updates we wouldn't have caught otherwise, so patching and remediation happen proactively instead of reactively. The biggest benefit is that our team can manage the entire environment remotely without being on-site, which saves time and keeps everything more secure and up to date. ### 26. Intuitive Endpoint Management with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** What I like most about NinjaOne is how easy it makes endpoint management from one intuitive platform. The dashboard gives clear visibility into device health, patching, alerts, and routine maintenance, so you don’t have to jump between multiple tools to find what you need. Automation is another major strength—it cuts down on repetitive tasks and helps our team stay proactive by resolving issues before they escalate. **What do you dislike about NinjaOne?** One area where NinjaOne could improve is the amount of customization available for reports and dashboards. Some of the more advanced configurations also come with a learning curve, and certain features can take time to fine-tune to fit your specific environment. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps us tackle the challenge of managing, monitoring, and securing multiple endpoints from a single centralized platform. It simplifies patch management, software deployment, remote support, and automated maintenance, while also giving us clearer visibility into overall device health. As a result, we spend less time on manual work, can spot and address issues more proactively, respond faster when problems come up, and ultimately reduce downtime for our users. ### 27. Outstanding Support and an Easy, Non-Intimidating Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** What I appreciate most about NinjaOne is the support team. I have never had an issue getting a hold of someone to assist with any questions, comments, or concerns I've had. I also truly appreciate the ease of the platform. As someone who does not always understand what is happenign and why, the platform itself is so easy to view, and basically serves itself. I love that it's not intimidating. It allows me to move forward without my team with confidence when needed. **What do you dislike about NinjaOne?** My usage within NinjaOne is a bit limited compared to my team, but I have yet to find something that isn't 'useful' or 'beneficial'. I have not heard any complaints from my team who uses it most. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne truly allows our team to stay ahead of almost anything! The platform itself is so detailed, allowing for easy and quick fixes. I also love that it helps with billing/getting ahead with clients as we can show real world proof as to why a device should be upgraded - which can be a huge benefit to the clients that are a bit hesitant to change/grow. The pricing is perfect for our clients (we are a small town). It's affordable for our clients - ESPECIALLY considering all that the platform brings (both to technicians and customers). ### 28. Clear interface, fast remote sessions, and fair price **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about NinjaOne?** The interface provides a good overview and is easy to navigate. The integration of RDP and Ninja One Remote is helpful and easy to use. The UI loads quickly and the remote sessions are also loaded promptly. The pricing is fair and meets expectations. It's easy to get in touch with support and help is provided quickly. The software is regularly updated and enhanced with new features. **What do you dislike about NinjaOne?** The Linux web terminal often leads to display issues. When inserting text into text editors (Vim & Nano), for example, the existing text is visually overwritten. The file being edited must then be saved, closed, and reopened to see the actual state. While editing, it is usually not possible to see exactly what is in the file. The file manager always jumps back to the root of the filesystem on a page reload. **What problems is NinjaOne solving and how is that benefiting you?** Simple management of different types of servers. Access terminals, as well as easy handling with the file manager. ### 29. Feature-Rich and Deeply Integrated with Windows and Other OS **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher B. | Technical Solutions Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** I love the scope of its functionality and features and the depth and synergetic integration it has with Windows and other OS, even its device discovery and review of HyperV VMs is very good. **What do you dislike about NinjaOne?** I love that they are focusing on having an expanse feature set, but at times, there may be some features that seem just a bit underbaked, or missing a little bit more functionality or settings that would probably be included very easily if it grabs attention in the ideas. However, that is only a complaint because we have the features in the first place, so it is a good dislike. **What problems is NinjaOne solving and how is that benefiting you?** the entire pipeline of setting up and remotely managing our fleet. ### 30. Cloud-First RMM with a Fresh UI and Fair Pricing **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** Its cloud-first focus means it doesn’t require an on-premise node. It also has the freshest-looking UI of any RMM/Patch Management tool I’ve used. So far, it doesn’t seem to have a heavy impact on the hosts I’ve installed it on. Pricing also feels fair and accessible for organizations of most sizes. **What do you dislike about NinjaOne?** Some integrations can be difficult to set up, especially when you need to map an organization to its own unique tenant within the integration. Mass-running actions also feels a bit lackluster because it doesn’t let you select multiple hosts to run a specific action in certain cases. For example, if you select one host that’s offline and another that’s online, you can’t run patch scanning at all because one of them is offline. It would be much better if the system simply filtered out incompatible devices after you start the action, since it’s annoying to mass-select devices and then have to manually remove the ones that aren’t compatible. **What problems is NinjaOne solving and how is that benefiting you?** It helps our company manage both our internal assets and our clients’ assets, and it gives us a clear, general overview of the health of different organizations. ### 31. Fast and clear remote management: Direct server access and PowerShell remote console **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2026 **What do you like best about NinjaOne?** The ability to connect directly to a server via Splashtop/Ninja Remote saves me a lot of time. In general, Ninja runs quickly and efficiently. I find it great that I can use PowerShell directly remotely, as it saves a lot of nerves in an emergency. Overall, Ninja is really good at managing systems remotely. I also like the new Dark Mode. **What do you dislike about NinjaOne?** Everything I have used so far has worked well. What I would additionally wish for are more system information like the device's temperature, voltage monitoring, or generally the ability to read out more system metrics (similar to hwinfo). Also, it would be really great if the data were available historically as well. I don't need values from two years ago, but seeing how it looked yesterday would be interesting – even if the device has since been turned off. **What problems is NinjaOne solving and how is that benefiting you?** The alerting, for example in case of insufficient disk capacity or the failure of certain services, really helps me. I would like the topic of monitoring to be further expanded in the future. I also think the integration of WinGet is great, however, it is yet to be fully rolled out with us. ### 32. Simple, Reliable IT Management with Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Edson Rui S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about NinjaOne?** What I like best about NinjaOne is how simple and reliable it is for daily IT management. The platform is very easy to use, remote access works great, and the automation features save a lot of time by reducing repetitive tasks. I also like having monitoring, patch management, and device management all in one place, which makes supporting users much more efficient. **What do you dislike about NinjaOne?** One thing I dislike about NinjaOne is that the ticketing system still feels a bit limited compared to more dedicated help desk platforms. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps solve several common IT challenges, especially around managing multiple devices and supporting users efficiently. For me, the biggest benefit is time savings and faster response to issues. I can quickly see what’s happening across all devices, troubleshoot problems remotely, and automate routine maintenance tasks instead of doing everything manually. Overall, it simplifies IT operations, reduces manual workload, and helps keep systems more stable and secure. ### 33. Modern UI, Fast Integrations, and Competitive Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon C. | Director of Managed Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2026 **What do you like best about NinjaOne?** Modern UI, Ease of integrations, fast, competitive pricing and a solid group of people behind the product. **What do you dislike about NinjaOne?** While I appreciate that NinjaONE is flexible and can be custom-tailored to our needs, that flexibility comes at a cost: time and complexity. We would love to see development pushed further toward better support for OOB devices (iLO/iDRAC), storage devices (Nimble, Allectra, StorMagic), and upcoming hypervisors. Right now, the team is feeling like too much of it is something they have to hash out on the back end instead of it being truly supported. **What problems is NinjaOne solving and how is that benefiting you?** It's helping us centrally manage all of our customers systems under 1 pane of glass. ### 34. Fast, Frustration-Free RMM with Excellent Remote Access and Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** As the Systems Engineer onboarding NinjaOne for my company, I’ve really appreciated how quickly and straightforwardly we were able to get up and running. The experience has been refreshingly frustration-free overall: the documentation is excellent, and everyone we’ve spoken with has been great to work with and genuinely accommodating. The UI also feels intuitive—nothing is buried or tucked away in some completely different panel—and I’ve never had to wrestle with NinjaOne just to get something done, which is more than I can say for our legacy platform. They also offer a wide range of genuinely useful integrations. Even though our needs are fairly modest right now, it’s been great having Automatic Warranty Tracking, Asset Management, their excellent Remote Access tools, and their newer Vulnerability Management available whenever we need them. As the first point of contact for the company help desk, I especially value the performance of the remote access tools. Finding a user by name or asset tag is simple, and connecting is even simpler. It’s fast, easy, and reliable—no waiting for the system to decide to let you in, and no waiting for the resolution to catch up. The only real limitation is the network, not the software. I can wholeheartedly recommend NinjaOne looking for a new RMM Platform, you will not be disappointed. **What do you dislike about NinjaOne?** I have not yet discovered any downsides. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne has helped us move away from a legacy RMM platform that was slow and ineffective. In our experience, Ninja has pulled ahead across the board—UI, ease of use, the features provided, support, performance, and pricing. We ultimately ended up with far more features for a much smaller upfront investment and lower ongoing costs. ### 35. NinjaOne Transformed Our Device Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** Ninjaone has absolutely changed the way you manage devices. They offer many features, and they actually listen to their customer feature requests. They have also been extremely responsive to any technical issues that have risen or even just general questions. Once you start to actually use the product and get everything setup, the cost is well worth is. Tine savings with the one pane to see the status of everything, along with automations are extremely useful and to be honest, now that we have it we couldn't live without it. **What do you dislike about NinjaOne?** There are very minimal downsides to Ninjaone. In our time using it, my only complaint is that there are some features that I wish I had that are not yet available. Once you suggest a feature to them, seems like it takes quite some time to be implemented if they decide to develop that request. **What problems is NinjaOne solving and how is that benefiting you?** Ninjaone is taking a lot of the manual labor out of managing devices for us. It is helping us keep devices more secure by making sure they stay up to date and it is also allowing us to make changes to devices that we would normally not have access to for some time. As we all know, in IT time is everything and with these time savings we are able to complete more projects while still providing a top notch response time to any issues that arise. ### 36. User-Friendly UI, Powerful Scripting, and Seamless Halo PSA Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Rob L. | Technical Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2026 **What do you like best about NinjaOne?** Coming from our previous RMM, I’ve found the UI and menus overall to be much more user-friendly. I’ve also found the scripting in Ninja, along with the community-approved scripts, to be massively helpful—both have saved us a huge amount of time. We have also been able to integrate it with our PSA Halo seamlessly and alerts fire perfectly and reliably. The platform response has been consistent and while price is higher than our previous RMM it is worth it for these features. A special note for support and account management, our account manager Carla has been amazing and always makes sure we are updated. **What do you dislike about NinjaOne?** My only real complaint with Ninja is on the RMM side: some of the menus aren’t consistent between views. For example, the Devices view allows more filtering than when you go into a site and then look at its devices. That said, it’s a minor frustration overall. **What problems is NinjaOne solving and how is that benefiting you?** We use NinjaOne for our RMM, online backup and SaaS backup. The alerting improvements alone with remediation has saved us countless hours is support time. The single pane of glass view for backup status has helped massively as well as before using NinjaOne we were using two different platforms for online backups and SaaS backups which meant wasted time looking at both panels for a single customer site. ### 37. Solid RMM, Remote access and patch management solution for our MSP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2025 **What do you like best about NinjaOne?** The platform is impressively polished and thoughtfully designed. Features are generally only released when they’re fully functional, which gives us confidence in the stability of each update. We appreciate having access to a public roadmap that clearly outlines upcoming enhancements and new capabilities. One standout is their support team—when you request a call, they actually follow through and contact you promptly, which is a refreshing change from other platforms we've used. We're currently using NinjaOne as our all-in-one solution for everything except ticketing and billing. It’s streamlined many of our processes. Our technicians can easily log in and access detailed system information and resources before even speaking with the end user, which improves efficiency and customer experience. **What do you dislike about NinjaOne?** Sometimes it takes a few tries to get/stay conencted with remote access when you reboot a machine or the client is on a poor connection **What problems is NinjaOne solving and how is that benefiting you?** We need a solution to be able to quickly connect to our customers when they need help. We also need to be able to run inventory reports, and see if things like Antivirus are up-to-date easily without checking all the machines. ### 38. Easy-to-Use RMM with Time-Saving Automation, Reliable Alerts, and Fast Remote Access **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about NinjaOne?** NinjaOne is very easy to use and has a clean interface that makes it simple to navigate. The automation features save a lot of time, especially for routine tasks like patching and monitoring. The alerting system is reliable and gives clear information about device issues. The remote access tools are fast and responsive. Reporting is also straightforward and useful for audits or tracking improvements. **What do you dislike about NinjaOne?** Some advanced configuration areas can feel limited compared to more complex RMM platforms. The documentation is helpful but could be deeper for certain technical topics. Pricing can also feel high for smaller teams depending on the number of devices. Integrations work well but there is room for more third party options. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps manage devices in a central location which reduces manual workload. It solves problems like missing patches, slow issue detection, and inconsistent monitoring across systems. Automation improves efficiency and gives more time for project work instead of daily maintenance. Remote access speeds up support and reduces the need to physically visit devices. The overall result is a more reliable environment with fewer unexpected issues. ### 39. Single-Pane Endpoint Management with Smooth S1 Integration and Cost Savings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** Being able to easily monitor and maintain hundreds of endpoints, along with their associated endpoint protection, from a single pane of glass has been a big plus. The integration with S1 was a huge leap forward in terms of deployability and made rollout much smoother. We also saw cost savings by migrating our S1 instance over to Ninja. **What do you dislike about NinjaOne?** The reporting leaves a bit to be desired. It really should take just a couple of clicks to generate a report that tells me which endpoints have been offline for 90 days or more. Instead, we’ve found it’s simply easier to rely on the sort function in the Devices panel. Beyond that, for my operational needs, I don’t have any real complaints. **What problems is NinjaOne solving and how is that benefiting you?** I’m able to monitor and maintain over 1,000 endpoints across 50+ clients with this. I should also add that it does a pretty good job of supporting Mac as well. ### 40. Powerful once properly configured **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 16, 2026 **What do you like best about NinjaOne?** the backend access and automation. The built-in backend shell is very useful, especially being able to run commands as System or as the logged-in user without needing to start a full remote session. That saves a lot of time for troubleshooting, quick checks, and small fixes across endpoints. I also like the scripting and automation features. They make it easier to standardize repeatable IT tasks and handle common support work without touching each machine manually. Patching is another strong area, since it gives centralized visibility and control over endpoint updates from one place. **What do you dislike about NinjaOne?** Some platform limitations can make real-world IT workflows harder than they need to be. A lot of useful outcomes are possible, but they often require custom scripting, workarounds, or extra setup rather than being available as native, built-in tools. I’d like to see more ready-to-use tools for common endpoint tasks, along with better automation triggers, stronger conditional logic, and cleaner handling of script output and results. More reusable logic and smoother action chaining would also make automations easier to build, troubleshoot, and maintain over time. The ROI is there, but to get the most out of NinjaOne you need the time and capacity to configure it properly, or someone dedicated to owning it and continuously improving it. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne helps us manage endpoints more quickly and with less manual effort. It gives us a single place to check device status, run backend shell commands, execute scripts, manage patching, and take care of common support tasks without always having to start a remote session. The biggest benefit for us is speed and consistency. We can run commands as System or as the logged-in user, automate repeatable fixes, and handle patching centrally. That saves time, reduces disruption for users, and makes endpoint support easier to scale. ### 41. Intuitive interface, strong functionality, and continuous development **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2026 **What do you like best about NinjaOne?** The intuitive interface and the extensive range of features are among the most important characteristics for us. Equally important is the continuous development of the product. The ability to perform the installation of Ninja both automatically and manually simplifies many things. Recently, we also gained access to the Academy and Chilli Piper. This will greatly support us in the future as well. The fact that things like Dojo, technician access, and the Academy are included in the price is a great added value and advantage for Ninja. **What do you dislike about NinjaOne?** A clear presentation of the licenses used is available. There is certainly the possibility to list all devices. Nevertheless, I would also like to have a clear license view where the provided licenses are directly compared to the actually used licenses. The notifications for the expiration of certificates for Apple Services are missing. **What problems is NinjaOne solving and how is that benefiting you?** The automatic distribution of software, as well as the OS and software patch and update management. Additionally, our iOS management. Through these topics, our admins gain more time to focus on more extensive problems. ### 42. Fast Live Updates, Intuitive UI, and Solid Defender Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Rares D. | Junior IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 23, 2026 **What do you like best about NinjaOne?** Live updates from all the devices very quickly, easy to use and comprehensible UI, solid integrations with things like Defender from where you can pull the live vulnerabilities. All in all, really solid tool. **What do you dislike about NinjaOne?** The costs for API. Pricing happens per device which does not allow certain companies to access this feature which would allow for better integration. **What problems is NinjaOne solving and how is that benefiting you?** Solving the Microsoft trouble of not having information quickly, in a comprehensible manner from your endpoints. Onboardings also are seamless, agent gets installed quickly and the misses are rarely happening and usually are due to Microsoft not deploying the agent correctly. Additionally providing remote access control is incredibly handy for IT. ### 43. NinjaOne: an exceptionally efficient and well-architected RMM platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2025 **What do you like best about NinjaOne?** I’ve found NinjaOne to be an exceptionally efficient and well-architected RMM platform. The agent is lightweight yet powerful, with minimal system overhead, and deployments are straightforward. The dashboard gives clear, actionable insights without drowning you in noise, and the custom scripting capabilities are a real time-saver for automating routine tasks. Patch management is rock-solid – updates roll out smoothly with excellent visibility and control. Remote access is fast, stable, and doesn’t require unnecessary end-user disruption. Overall, NinjaOne has significantly reduced our operational workload while increasing system reliability. It’s a well-thought-out platform that delivers both depth for technical users and simplicity for less technical staff. Highly recommended for any IT environment looking to scale and streamline. **What do you dislike about NinjaOne?** I would like to see the inclusion of a continuous backup solution into the platform **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is helping us streamline device management, patching, and remote support from a single platform. It eliminates the need to manually check each system, saving significant time and reducing the risk of missed updates or vulnerabilities. ### 44. NinjaOne Unified Our Device Management and Boosted Support Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** My company was using multiple tools to manage devices globally, but none of them provided a single pane of glass to manage everything. We also lacked an easy way to see what software was installed or to monitor overall device health. NinjaOne met our remote management needs by consolidating these capabilities into one tool, which has helped my support team work more efficiently and stay highly effective while keeping our users productive. **What do you dislike about NinjaOne?** As the platform continues to evolve, the UI/UX changes from time to time, which can make it challenging to locate specific features within the platform. **What problems is NinjaOne solving and how is that benefiting you?** We leverage NinjaOne to manage the asset lifecycle, which takes the guesswork out of budget planning for asset replacement. We now have asset history that we didn’t have previously, and it allows the budgeting process to be completed in just a few hours without the usual uncertainty. We’re also leveraging NinjaOne to back up O365, including OneDrive and SharePoint, as well as our assets. We’ve never had a comprehensive backup solution that covered all aspects of protecting employee data, and it has been a real game changer whenever recovery efforts are required. Operationally, my teams around the world are using the same platform to remotely manage and access computers. This allows the elimination of duplicative tools saving money while driving a consistent support model globally. ### 45. Empowers IT Management with Intuitive Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about NinjaOne?** I use NinjaOne as an RMM tool to manage entities across North America, and I appreciate its automation capabilities—especially for security patching and software updates—which help reduce our endpoint management workload. I also value the intuitive design and the visibility it provides, along with how the platform consistently improves existing functionality while rolling out new features that support our IT operations needs. As our IT responsibilities have expanded, NinjaOne’s usability and steady feature updates have been invaluable for maintaining our digital working environment. I was also impressed by how straightforward the implementation was: we started with AD auto discovery and then transitioned smoothly to an Intune-based installation. Overall, the technician setup and policy configuration are remarkably intuitive and efficient. **What do you dislike about NinjaOne?** Some of our subsidiaries are currently using the ticketing function, but we’ve run into a limitation: emails can only be sent from a single account. It would be valuable if NinjaOne could enhance this so each subsidiary can configure its own email account for ticketing operations. It would also help if NinjaOne displayed the OS patch release date alongside the OS version information. For our security reporting to HQ, we need more detailed data—specifically the OS Build Version (e.g., 26200.8246) and the corresponding release date. **What problems is NinjaOne solving and how is that benefiting you?** I use NinjaOne's automation for security patching and updates, reducing our endpoint management workload. Its intuitive design and consistent feature updates help us manage IT needs efficiently despite resource constraints. ### 46. Centralized Endpoint Management and Automation That Saves Hours **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** What I like best about NinjaOne is how it centralizes endpoint management, monitoring, and automation into a single, easy-to-use platform. I manage a diverse environment that includes Windows workstations, servers, VMware hosts, and remote users, and NinjaOne gives me complete visibility across all of them without requiring multiple management tools. The automation capabilities have been especially valuable. I regularly use PowerShell deployment scripts, software installation and removal policies, and automated remediation tasks to reduce manual work. This has saved our team countless hours when deploying applications, auditing software inventory, enforcing configuration standards, and troubleshooting endpoint issues. **What do you dislike about NinjaOne?** Some advanced administrative tasks can feel more limited than expected. For example, certain device management actions, organization changes, and platform configurations are not always as intuitive as they could be, sometimes requiring support documentation or additional steps to accomplish what appears to be a simple task. Reporting has improved over time, but I would still like more flexibility in creating highly customized reports and dashboards without relying on external tools or manual data exports. As an administrator responsible for audits, asset management, and compliance reporting, more advanced filtering and report-building capabilities would provide additional value. **What problems is NinjaOne solving and how is that benefiting you?** NinjaOne is solving several key IT management challenges for our organization by providing a single platform for endpoint monitoring, remote management, software deployment, patching, and asset tracking. Before implementing NinjaOne, many of these tasks required multiple tools, manual processes, or direct user interaction, which increased administrative overhead and slowed down response times. One of the biggest benefits has been improved operational efficiency. We can remotely manage and troubleshoot devices, deploy software, run PowerShell scripts, and automate routine maintenance tasks without requiring hands-on access to endpoints. This has significantly reduced the time spent on repetitive administrative work and allowed our IT team to focus on higher-value projects. NinjaOne also helps us proactively identify and resolve issues before they impact users. Through automated monitoring and alerting, we can quickly detect problems such as failed services, low disk space, hardware concerns, missing software, or offline devices. This proactive approach has reduced downtime and improved the overall end-user experience. ### 47. Great for Vulnerability Detection and Patch Management, with Easy Policy Setup. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about NinjaOne?** As my team has become more familiar with this product, we have be using the automated script function to install and uninstall software which has greatly reduced time wasted sitting in front of computers and late night work. We primarily use NinjaOne for patch management as well as asset inventory. I would recommend NinjaOne. **What do you dislike about NinjaOne?** I wish there was just slightly more information provided when updates/patches fail. This would eliminate downtime of dissecting any issues. It does seem however like NinjaOne is constantly taking setps to improve some of these pitfalls. **What problems is NinjaOne solving and how is that benefiting you?** With the impending deprecation of WSUS, NinjaOne is helping us to manage patches in the interim on a much more fine grained manner, and I have been told that there will be a WSUS replacement built into a later version of the NinjaOne Software. We also use NinjaOne to make sure services are running where they should be and disk space and memory are not running out of space on our devices. ### 48. Fast, Reliable RMM That Streamlines Support and Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Uziel B. | Help Desk Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** We've been using NinjaOne as our primary RMM platform, and it's made supporting our clients much easier. The remote access is fast and reliable, so we can jump into a user's PC, fix the issue, and run scripts without wasting time. We also use it for patch management, software deployment, and automating routine tasks, which has cut down on a lot of manual work. The interface is straightforward, so finding devices or checking alerts is quick, and new techs can pick it up without much training. It integrates well with the rest of our MSP tools, performs consistently, and has definitely saved us time and money by making our team more efficient. Whenever we've needed support, the response has been helpful, and the automation and alerting already make day-to-day management easier. **What do you dislike about NinjaOne?** There isn't much to dislike about NinjaOne. I woud just say the more advanced automation features like scripting can take time to learn but no deal-breakers. **What problems is NinjaOne solving and how is that benefiting you?** Even as a newer tech I have used NinjaOne the most. I can retrieve recovery keys for clients who have BitLocker issues, I can remote in and install software, configure printers for users and even operate in the background to not interrupt their work. NinjaOne has resulted in much less downtime because of this. ### 49. NinjaOne - one tool, one click, one solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about NinjaOne?** NinjaOne has provided us with a comprehensive, flexible, and readily available set of tools to manage our helpdesk and deliver efficient endpoint remediation across our organization. The breadth of its features enables us to support our users quickly and effectively, especially remote workers. It also gives our users a practical, straightforward way to request support when they need it. **What do you dislike about NinjaOne?** One feature we find highly beneficial is the ability to connect remotely in background mode. However, it still falls short of fully mimicking the end-user experience, so we sometimes still need to log in directly to the end-user UI. This isn’t a showstopper, and we coordinate with the end user to minimize the impact on their productivity. **What problems is NinjaOne solving and how is that benefiting you?** Remote management has been the biggest friction point for us, and NinjaOne helps solve it. We support more than 10 remote sites, and NinjaOne’s device management tools let us dig deeper when we’re doing root-cause analysis and working toward the right solution. We also appreciate how thorough the scripting automation engine is, since it gives us the ability to schedule, run, and monitor custom scripts on a single device or across a group of devices. ### 50. Ninja One Makes Remote Device Management and Ticketing Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about NinjaOne?** Ninja One has made it very easy to install the agent and manage remote devices through the cloud. Another helpful addition to the software is the built-in capability to use a ticketing system, which makes it easier to keep track of support requests. **What do you dislike about NinjaOne?** one of the downside is clunky reporting system, which does not give you much customization. The UI is pretty limiting in what you want to see but only set to a predefined list of what is already created. Also the ticketing system is pretty outdated looking, but not having the ability to customize it to your liking is unsatisfactory. **What problems is NinjaOne solving and how is that benefiting you?** Ninjaone has made it easy to centralize endpoint management, remote monitoring, remote support, easy-to-use ticketing system, and the ability to see how well endpoints are patched. Being able to write scripts, remote connect, custom fields, integrate api from other third party application, etc. Has made it so much easier to manage. ## NinjaOne Discussions - [Where are the NinjaRMM servers located?](https://www.g2.com/discussions/5996-server) - 1 comment, 2 upvotes - [Do you provide the same level of functionality for MacOS as you do for Windows?](https://www.g2.com/discussions/do-you-provide-the-same-level-of-functionality-for-macos-as-you-do-for-windows) - 2 comments, 1 upvote - [When will SNMP monitoring be improved?](https://www.g2.com/discussions/when-will-snmp-monitoring-be-improved) - 1 comment, 1 upvote - [Is NinjaRMM's NMS robust enough for active network monitoring?](https://www.g2.com/discussions/13598-is-ninjarmm-s-nms-robust-enough-for-active-network-monitoring) - 1 comment, 1 upvote - [Can I have consolidated billing with your third party integration vendors?](https://www.g2.com/discussions/billing-7749cb9e-73cb-470c-8c42-6999d84e5129) - 1 comment, 1 upvote - [View NinjaOne pricing details and edition comparison](https://www.g2.com/products/ninjaone/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-01+14%3A24%3A36+-0500&secure%5Bsession_id%5D=cb8e00bb-0734-4c4d-bd8b-d32c96d561e0&secure%5Btoken%5D=ada1a9fb8bbf26018a47ad37caa581ddc91cb97ac9f98019234ae2e98b3b8f32&format=llm_user) ## NinjaOne Integrations - [3CX](https://www.g2.com/products/3cx/reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Adlumin](https://www.g2.com/products/adlumin/reviews) - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews) - [Android](https://www.g2.com/products/android/reviews) - [Apple](https://www.g2.com/products/apple/reviews) - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews) - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - [Asset Panda](https://www.g2.com/products/asset-panda/reviews) - [Atakama Database Encryption](https://www.g2.com/products/atakama-database-encryption/reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) - [Axonius](https://www.g2.com/products/axonius/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Azure Boards](https://www.g2.com/products/azure-boards/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Bitdefender Advanced Threat Intelligence](https://www.g2.com/products/bitdefender-advanced-threat-intelligence/reviews) - [Bitdefender GravityZone MDR](https://www.g2.com/products/bitdefender-gravityzone-mdr/reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) - [Bitwarden](https://www.g2.com/products/bitwarden/reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - [Blumira Automated Detection & Response](https://www.g2.com/products/blumira-automated-detection-response/reviews) - [BrightGauge](https://www.g2.com/products/brightgauge/reviews) - [Cavelo](https://www.g2.com/products/cavelo/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [ConnectSecure Vulnerability and Compliance Manager](https://www.g2.com/products/connectsecure-vulnerability-and-compliance-manager/reviews) - [ConnectWise ITBoost](https://www.g2.com/products/connectwise-itboost/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [ControlD](https://www.g2.com/products/controld/reviews) - [Cortex XDR](https://www.g2.com/products/palo-alto-networks-cortex-xdr/reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [CrowdStrike Falcon Exposure Management](https://www.g2.com/products/crowdstrike-falcon-exposure-management/reviews) - [Datto Endpoint Detection and Response (EDR)](https://www.g2.com/products/datto-endpoint-detection-and-response-edr/reviews) - [Debian](https://www.g2.com/products/debian/reviews) - [DeskDay](https://www.g2.com/products/deskday/reviews) - [Device42, A Freshworks Company](https://www.g2.com/products/device42-a-freshworks-company/reviews) - [DNSFilter](https://www.g2.com/products/dnsfilter/reviews) - [DocBee Ticket-System](https://www.g2.com/products/docbee-ticket-system/reviews) - [Docusnap](https://www.g2.com/products/docusnap/reviews) - [Drata](https://www.g2.com/products/drata/reviews) - [Dropsuite](https://www.g2.com/products/dropsuite/reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - [Genuity](https://www.g2.com/products/genuity/reviews) - [GLPI](https://www.g2.com/products/glpi/reviews) - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) - [Google Cloud Tools for PowerShell](https://www.g2.com/products/google-cloud-tools-for-powershell/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [GroWrk](https://www.g2.com/products/growrk/reviews) - [Guardz](https://www.g2.com/products/guardz/reviews) - [HALO](https://www.g2.com/products/halo-range-solutions-halo/reviews) - [HALO](https://www.g2.com/products/halorecognition/reviews) - [HaloITSM](https://www.g2.com/products/haloitsm/reviews) - [HaloPSA](https://www.g2.com/products/halopsa/reviews) - [Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews) - [Heimdal](https://www.g2.com/products/heimdal/reviews) - [Hudu](https://www.g2.com/products/hudu/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [Huntress Managed ITDR](https://www.g2.com/products/huntress-managed-itdr/reviews) - [Huntress Managed Security Awareness Training](https://www.g2.com/products/huntress-managed-security-awareness-training/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [IRONSCALES](https://www.g2.com/products/ironscales/reviews) - [ITGlobal](https://www.g2.com/products/itglobal/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) - [Liongard](https://www.g2.com/products/liongard/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Bing Web Search API](https://www.g2.com/products/microsoft-bing-web-search-api/reviews) - [Microsoft BitLocker](https://www.g2.com/products/microsoft-bitlocker/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Defender Vulnerability Management](https://www.g2.com/products/microsoft-defender-vulnerability-management/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Exchange](https://www.g2.com/products/microsoft-microsoft-exchange/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Odoo ERP](https://www.g2.com/products/odoo-odoo-erp/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - [PAR POS](https://www.g2.com/products/par-pos/reviews) - [PDQ Deploy & Inventory](https://www.g2.com/products/pdq-deploy-inventory/reviews) - [PowerSchool SIS](https://www.g2.com/products/powerschool-sis/reviews) - [Qualys PCI](https://www.g2.com/products/qualys-pci/reviews) - [Qualys VMDR](https://www.g2.com/products/qualys-vmdr/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) - [Reftab](https://www.g2.com/products/reftab/reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) - [RepairShopr](https://www.g2.com/products/repairshopr/reviews) - [Rewst](https://www.g2.com/products/rewst/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [ScalePad Lifecycle Manager](https://www.g2.com/products/scalepad-lifecycle-manager/reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - [Secureframe](https://www.g2.com/products/secureframe/reviews) - [Sentinel](https://www.g2.com/products/sentinel-crisis-management-sentinel/reviews) - [SentinelOne Purple AI](https://www.g2.com/products/sentinelone-purple-ai/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [SentinelOne Singularity Network Discovery](https://www.g2.com/products/sentinelone-singularity-network-discovery/reviews) - [SentinelOne Singularity RemoteOps Forensics](https://www.g2.com/products/sentinelone-singularity-remoteops-forensics/reviews) - [SentinelOne Singularity XDR](https://www.g2.com/products/sentinelone-singularity-xdr/reviews) - [SentinelOne Vigilance Respond](https://www.g2.com/products/sentinelone-vigilance-respond/reviews) - [SentiOne](https://www.g2.com/products/sentione/reviews) - [SE Ranking](https://www.g2.com/products/se-ranking/reviews) - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [SherpaDesk](https://www.g2.com/products/sherpadesk/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Slack Connector for Jira](https://www.g2.com/products/slack-connector-for-jira/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Sophos Central](https://www.g2.com/products/sophos-central-2022-06-17/reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) - [Splashtop Remote Access](https://www.g2.com/products/splashtop-remote-access/reviews) - [Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews) - [Stellar](https://www.g2.com/products/stellar-shopally-sa-stellar/reviews) - [SuperOps](https://www.g2.com/products/superops/reviews) - [Synology Office Suite](https://www.g2.com/products/synology-office-suite/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) - [TANSS](https://www.g2.com/products/tanss/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [Tenable Vulnerability Management](https://www.g2.com/products/tenable-vulnerability-management/reviews) - [Threat Command by Rapid7](https://www.g2.com/products/threat-command-by-rapid7/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [TrendAI Vision One - Endpoint Security](https://www.g2.com/products/trendai-vision-one-endpoint-security/reviews) - [Trend Micro Antivirus + Security](https://www.g2.com/products/trend-micro-antivirus-security/reviews) - [Ubiquiti Network Management System](https://www.g2.com/products/ubiquiti-network-management-system/reviews) - [UrBackup](https://www.g2.com/products/urbackup/reviews) - [Vanta](https://www.g2.com/products/vanta/reviews) - [Veeam Data Cloud for Microsoft 365](https://www.g2.com/products/veeam-data-cloud-for-microsoft-365/reviews) - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - [VideoLan](https://www.g2.com/products/videolan/reviews) - [VMware ESXi](https://www.g2.com/products/vmware-esxi/reviews) - [WatchGuard Network Security](https://www.g2.com/products/watchguard-network-security/reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) - [Windows 11](https://www.g2.com/products/windows-11/reviews) - [Zammad](https://www.g2.com/products/zammad/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - [Zendesk for Employee Service](https://www.g2.com/products/zendesk-for-employee-service/reviews) - [Zoho Desk](https://www.g2.com/products/zoho-desk/reviews) ## NinjaOne Features **Administration** - Change Management - Asset Management - Reports & Analytics **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Real-time Sync - Storage Capacity - Remote Backup - Versioning **Functionality** - Email Storage - Encryption - Reporting - Email Analysis - Migration - Archive Backup **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Scope** - Endpoint Inclusiveness - Multi-OS Support **Functionality** - Performance Monitoring - Alerting - Improvement Suggestions - Multi-Network Capability **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Functionality ** - Incremental Backup - OS Boot Recovery - Bootable Disk - Online Restore **Management and Discovery - IT Documentation** - Search and Indexing - Version Control - Access and Permissions **Monitoring - Network Monitoring** - Real-Time Monitoring **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Management** - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Knowledge Base** - Q & A - Link Sharing - Searchable **Analysis** - Threat Detection **Service Desk** - Help Desk - Incident Reports - Process Workflow **Management** - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Compatibility ** - Local Backup - Storage Formats **Compatibility ** - Endpoint Variety - SaaS Application Variety - Storage Formats **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Security** - Reporting and Alerts - Endpoint Protection - Remote Wiping **Management** - Performance Baseline - Data Visualization - Path Analysis **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Maintenance** - Remote Reboot - Remote Printing **Performance** - Multiple Backup Versions - Unlimited Backup - Lag Free Operation **Operations - IT Documentation** - Integrations - Automation - Reporting **Analytics - Network Monitoring** - Packet & Flow Analysis **Agentic AI - Email Archiving** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Operating System** - Multi-Systems Support - Apple Support - Android Support **Security** - Verification - Role-Based Permission - Public vs Private **Platform** - Unified Communications Platform - Remote Access - ITIL Policy Compliance - Asset Tracking - IT Knowledge Management **Compliance** - Security Standards - Cloud Data Protection **Management** - File Sharing - Security Standards - Encrypted Storage **Management** - File Sharing - Security Standards - Encrypted Storage **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Management** - Device Enrollment - Device Configuration - Device Compliance - Usage Information - Data Separation **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation **Communication ** - Text Chat - Screen Annotations **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - PC Backup** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Decision Making **Security Management** - Incident Reports - Security Validation - Compliance **Security** - Data Encryption - Security and Compliance **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Security** - Endpoint Protection - Patch Management - Disaster Recovery - Service Management - Workflow Management **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Security** - Data Encryption - Compliance **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - SaaS Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Unified Endpoint Management (UEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Security** - Remote Wipe - Security **Communication** - Social Features - Tagging - Upload - Comments **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Agentic AI - Enterprise IT Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top NinjaOne Alternatives - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,223 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,002 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) - 4.3/5.0 (467 reviews)