Top 10 NICE Workforce Management Alternatives & Competitors

Top 10 Alternatives to NICE Workforce Management Recently Reviewed By G2 Community

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Verint Workforce Management
By Verint
4.2/5
(176)
Product Description
Verint Workforce Management is web-enabled software that simplifies the complex task of forecasting and scheduling, and provides performance management and eLearning capabilities.
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Reviewers say compared to NICE Workforce Management, Verint Workforce Management is:
Easier to do business with
Easier to set up
Better at support
Categories in common with NICE Workforce Management:
Workforce Management
Contact Center Workforce

Calabrio ONE
By Calabrio
4.5/5
(377)
Product Description
Calabrio ONE is an integrated solution to help optimize the workforce in call centers by giving you accurate information in a multi-channel environment, under one system.
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Reviewers say compared to NICE Workforce Management, Calabrio ONE is:
Better at support
Easier to set up
Easier to do business with
Categories in common with NICE Workforce Management:
Workforce Management
Contact Center Workforce

Assembled WFM
By Assembled
4.6/5
(149)
Product Description
Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.
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Reviewers say compared to NICE Workforce Management, Assembled WFM is:
Easier to set up
Easier to do business with
Better at support
Categories in common with NICE Workforce Management:
Workforce Management
Contact Center Workforce
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Genesys Cloud CX
By Genesys
4.4/5
(1,488)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to NICE Workforce Management, Genesys Cloud CX is:
Easier to set up
More usable
Easier to do business with
Categories in common with NICE Workforce Management:
Contact Center Workforce

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(576)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to NICE Workforce Management, Five9 Intelligent Cloud Contact Center Platform is:
Easier to set up
Easier to do business with
Better at support
Categories in common with NICE Workforce Management:
Contact Center Workforce

Anaplan
By Anaplan
4.6/5
(436)
Product Description
Anaplan provides a SaaS business modeling and planning platform for enterprise planning. It serves multiple functions across the business including: Finance, Marketing, Sales, Supply Chain, and Workforce.
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Reviewers say compared to NICE Workforce Management, Anaplan is:
Easier to set up
Easier to do business with
More usable
Categories in common with NICE Workforce Management:
Workforce Management

ADP Workforce Now
By ADP
4.2/5
(3,860)
Product Description
From basic payroll and helping with Affordable Care Act (ACA) compliance, to managing employees across borders, ADP Workforce Now is a simple, powerful solution that helps companies with 50 or more employees improve their business performance.
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Reviewers say compared to NICE Workforce Management, ADP Workforce Now is:
Easier to set up
Better at support
More usable
Categories in common with NICE Workforce Management:
Workforce Management

Dayforce
By Dayforce
4.2/5
(903)
Product Description
Dayforce is a cloud-based single application for HCM.
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Reviewers say compared to NICE Workforce Management, Dayforce is:
Easier to do business with
More usable
Categories in common with NICE Workforce Management:
Workforce Management

Dixa
By Dixa
4.2/5
(391)
Product Description
Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.
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Reviewers say compared to NICE Workforce Management, Dixa is:
Easier to set up
Easier to do business with
Better at support
Categories in common with NICE Workforce Management:
Contact Center Workforce

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This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

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