
It is very easy to use, even for someone who doesn't navigate it on a daily basis, and it is multi functional Review collected by and hosted on G2.com.
I wish the communications- email blast- had little more flexibility to integrate other tools.
For example we are a small advocacy organization and we wanted to be able to use the tools within NWG for some advocacy but there are limitations in creating custom forms that would have made it easier Review collected by and hosted on G2.com.
This website make it very simple and easy to use. I've encountered several similar websites that are too overwhelming, however this website is not at all! Review collected by and hosted on G2.com.
I've sometimes run into the problem where there is not enough information is provided by the donor which makes it difficult for me to log properly. Review collected by and hosted on G2.com.
The product is fantastic, they have literally thought of everything, but are still finding ways to grow their platform for their clients. But what REALLY makes Network for Good valuable is their TEAM. I don't know how they found such a compassionate, passionate, caring, hospitable group of people, but everyone I have spoken to; the salesman, the onboard team, the success team, the fundraising coach, & the support team have ALL been genuinely invested in the success of the program for our organization. These people are what makes Network for Good standout from any other platform available. Review collected by and hosted on G2.com.
I have found nothing about this program that I dislike. Review collected by and hosted on G2.com.
It might be a good place for a non-profit to start from, but we outgrew it. Review collected by and hosted on G2.com.
It had a very old feeling to it. It didn't have as many features as the competitors, and we just couldn't continue paying for a service that was so limited and clunky. Review collected by and hosted on G2.com.
I love the flexibility that Network for Good provides in their Donor Management system. It gives you the opportunity to set up campaigns and custom fields so you can track anything from a major capital campaign to a smaller online giving campaign. Review collected by and hosted on G2.com.
I wish there was more options in the reporting feature - specifically around soft credits. We don't have too many of those right now, but I can imagine if you had more if would make looking for them more difficult. Review collected by and hosted on G2.com.
We chose this because of the personal coaching we are getting in our fundraising efforts. That is truly the best use of our money. I also like the simplicity of the interface, even though there is a learning curve. I know as a small nonprofit, we don't have whole days that we can devote to this process, but by spending 30-60 minutes in the system, getting things set up, etc. it's getting more intuitive. Review collected by and hosted on G2.com.
Event management is clunky for the somewhat complex events we do. Also, some of the basic things you would think would be just one button require multiple steps. For example, there is not a box to check to mark a donor as deceased or to set them as inactive so that they don't appear in current reports. It's a multi-step process for something that you'd think would be more automated. Review collected by and hosted on G2.com.
We were able to streamline our previously chaotic donor records and house them all in one place. Fundraiser pages mesh/sync with the regular donor management section of the platform, saving time and effort. Review collected by and hosted on G2.com.
Occasional technical difficulties arise, but we are able to get very quick and capable support from Network for Good to address our issues. Review collected by and hosted on G2.com.
What I like best about Network for Good is that all the tools and data that we need to manage our giving programs are located in one place. The Dashboard provides us a real-time snapshot of our key analytics so we can be proactive to avoid revenue shortfalls or to maximize giving opportunities. Review collected by and hosted on G2.com.
There is very little to dislike about this fundraising management system. The email blast templates are very restricted, but there a large number of styles so it is very easy to find a template to fit our needs. Review collected by and hosted on G2.com.
I love how easy the database is to use. It is very intuitive and tech support is readily available when we have questions. The dashboard and reminder features are very helpful in managing day-to-day fundraising tasks. The built-in email manager is fantastic; there are pre-set templates or you can easily create your own. The emails look great and we've had great open rates using the NFG email platform. It's a great system overall! Review collected by and hosted on G2.com.
Nothing at this time; we've enjoyed everything about Network For Good and don't have any changes to suggest. Review collected by and hosted on G2.com.
This system is easy to use with a clean, intuitive interface. Their technical support is very responsive and thorough both via chat and telephone. Review collected by and hosted on G2.com.
So far the system is doing everything we need. Review collected by and hosted on G2.com.
Setting up a Network for Good page is relatively easy and painless. For small NPOs, this is particularly helpful. Review collected by and hosted on G2.com.
The platform is very limited and not flexible to accommodate specific needs for a given NPO. Furthermore, the sales video is a bit of a bait-and-switch: the promises in that video are for the premium package only, but that was not clear when my director of development watched it and signed up. Review collected by and hosted on G2.com.
Network for Good makes fundraising easy with their robust back end. The interface is clean and easy to use. I love the new editing tool for creating fundraising pages: so much easier than the previous versions! The pages are modern, cleaner, and easier to navigate than the older pages. Overall, the experience is much improved. Network for Good has excellent customer service. No matter when or how I contact them their support team gets back to me quickly and with a solution. Review collected by and hosted on G2.com.
The reporting feature on the new pages leaves some things to be desired. It is more difficult to search for a specific gift or donor, and the canned reports don't always provide what I need. Review collected by and hosted on G2.com.
I really like the ability to sell event tickets and then track the process through the site. Review collected by and hosted on G2.com.
It would be nice to have the ability to be able to add check boxes in records that I can then pull a report showing all records in which this box has been checked. Review collected by and hosted on G2.com.
I like that our supporters can set up a fundraiser on Facebook and the funds will be sent to us monthly. No hassle, no paperwork, no cold calling, it is fantastic! Network for Good's customer service is quick and easy to understand if and when you have any issues. Review collected by and hosted on G2.com.
More details without having to pay a large monthly fee. Review collected by and hosted on G2.com.
I love that Network for Good sends all the receipts and keeps our donors organized. That's something that was a major task for us in the past. The support with webinars and emails is awesome as well. And I feel like I have a team behind me that is always checking in to be sure I have all I need to be successful. Review collected by and hosted on G2.com.
I haven't found anything that I dislike about Network for Good. The only thing that could make it better is if it was free! Review collected by and hosted on G2.com.
I love the visuals it creates for me so I can use those visuals and reports with my boss and board members. I also appreciate that it's easy to segment into campaigns and designations and the email communication piece, which we use frequently for our e-newsletters. Review collected by and hosted on G2.com.
Our main problem is that when we receive money through Network for Good it comes into our account as "Network for Good" instead of being separated into specifics such as "donation" or "annual event," which makes it difficult for our accounting and development departments to be on the same page. Review collected by and hosted on G2.com.
I've gotten a lot out of N4G's donor management system. It's good at identifying duplicates so we don't email the same people twice, and can track incoming donations easily and effectively. Review collected by and hosted on G2.com.
While the team is always upgrading their outbound marketing, I've found it a bit limiting to-date. If you use MailChimp, for example, you will find that MC's analytics and templates to be of higher grade. Review collected by and hosted on G2.com.
Network for Good is a great tool for non-profits because it has everything you need. Donor management, email blasts and text messages, campaign and event pages, etc. all in one service that is user-friendly. Review collected by and hosted on G2.com.
In our transition to Network for Good from Salesforce, Network for Good was supposed to review our donor list for the deceased and bad addresses. With our first direct mail campaign, we received at least 200 back for incomplete addresses, incorrect zip codes, or because the addressed was deceased. Review collected by and hosted on G2.com.
I like how easy it is to set up your personalized donation page. The tips that they provide as you walk through each step in addition to the ease of implementing organization specific branding is just excellent. I also really appreciate all of the free webinars and training that is provided even with the most basic paid membership. I feel like my organization got more than its money's worth out of this product. Review collected by and hosted on G2.com.
Honestly, I like almost everything about Network For Good. If I had to pick a negative, I would have to say that I don't like that there are so few customization options for branding the donation landing page. It would be nice if it could be customized just a bit further to really fit seamlessly into an organization's website. Review collected by and hosted on G2.com.
NFG is a great system to actively get involved and reach out to the donors. There are multiple different ways to engage them. Also the staff support is quick and efficient whenever their is an issue or misunderstanding. Review collected by and hosted on G2.com.
When there are similar profile the informal and formal greetings are linked between the profiles. It would be nice to have an option to select whether this is ok or not. Review collected by and hosted on G2.com.
As Development Director for a nonprofit, it is imperative that I stay in front of my donors at all times. Network for Good sends me prompts as reminders to communicate with my donors. They send me ideas to make communication meaningful and their reports are top notch. Review collected by and hosted on G2.com.
I really can't say. Perhaps they could improve on their event management reports but other than that I am pleased. Review collected by and hosted on G2.com.
Network for Good is easy to use in that it's simple and get's the basics needed done. Review collected by and hosted on G2.com.
Network for Good is lagging behind in terms of text-to-give, user interface, making it simple to donate and fitting into an already created organization's website. Review collected by and hosted on G2.com.