--- title: Bonterra Network for Good Reviews meta_title: 'Bonterra Network for Good Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 418 reviews by the users' company size, role or industry to find out how Bonterra Network for Good works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 418 scale: '5' date_modified: '2026-08-13' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Bonterra Network for Good Reviews **Vendor:** Bonterra **Category:** [Donor Management Software](https://www.g2.com/categories/donor-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 418 ## About Bonterra Network for Good Reach your fundraising goals, connect with supporters, and advance your mission with Bonterra Network for Good all-in-one fundraising software. Overwhelmed by messy spreadsheets, toggling between applications, or tripping over complex and unnecessary features that aren’t worth paying for? Network for Good brings together all the tools, features, and guidance you need so you can confidently raise funds and build strong donor relationships. Built for small and growing nonprofits, only Network for Good is designed to help you become a better fundraiser. Get donor management, powerful communication tools, online fundraising features, and more—all in one integrated software. Plus, our best-in-class onboarding, customer service, and data migration are always included. ## Bonterra Network for Good Pros & Cons **What users like:** - Users commend the **ease of use** of Bonterra Network for Good, praising its intuitive layout and seamless integration. (36 reviews) - Users appreciate the **comprehensive functionalities** of Bonterra, enhancing donor management and campaign coordination effectively. (18 reviews) - Users praise the **effective donations management** features of Bonterra Network for Good, enhancing donor engagement and communication. (17 reviews) - Users find Bonterra Network for Good's **donor management** invaluable for tracking donations and maintaining donor communication effectively. (15 reviews) - Users appreciate the **intuitive layout** of Bonterra Network for Good, enabling easy navigation and effective fundraising management. (15 reviews) - Users rave about the **excellent customer support** of Bonterra Network for Good, appreciating their responsiveness and effective solutions. (14 reviews) - Tracking (13 reviews) - Email Marketing (12 reviews) - Donor Engagement (11 reviews) - Donation Tracking (10 reviews) **What users dislike:** - Users find the **high fees** of Bonterra Network for Good burdensome, limiting its affordability for small organizations. (9 reviews) - Users find the **missing features** in Bonterra Network for Good hinder their ability to effectively manage events and reporting. (7 reviews) - Users experience **poor customer support** , finding online chat unresponsive and issues difficult to resolve efficiently. (7 reviews) - Users find the **confusing interface** of Bonterra Network for Good challenging, complicating usage and causing frustration. (6 reviews) - Users express frustration with **inconsistent donation management** and difficulties in personalizing mass communications effectively. (6 reviews) - Users note the **limited customization** of Bonterra Network for Good templates, restricting their ability to tailor their donation pages effectively. (6 reviews) - Limited Features (5 reviews) - Users find the **difficult setup** of Bonterra Network for Good frustrating, often requiring extensive trial and error to navigate. (4 reviews) - Users criticize the **system's reliability** , reporting challenges with donor tracking and limited filtering options for reports. (4 reviews) - Users find Bonterra Network for Good to be **too expensive** for small organizations, straining their budgets significantly. (4 reviews) ## Bonterra Network for Good Reviews ### 1. Slick interface, problematic issues to deal with. **Rating:** 1.5/5.0 stars **Reviewed by:** David H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2024 **What do you like best about Bonterra Network for Good?** I like how we get notifications to send an email or video to thank people for donations. The segmenting is great. **What do you dislike about Bonterra Network for Good?** It was not diclosed in the sale proces that it takes 5-6 days to clear funds. I've used multiple payment providers in the past and i've never seen it longer thatn 48 hours. This has put us in a funds crunch and we're working out how to resolve. It would have been nice to have transparency about this before we spent thousands of dollars to roll out, many hours to get up and running and canceled legacy systems that actually worked. Also, if you need help and support - good luck. There is supposedly a chat button in the platform, but it comes and goes as they do not work the stated service hours. This is a big SLA issue for us. Also, there is not support number, only a voicemail - that is rarely replied to. Email support is so slow, can take days. If you're a veteran NFG/Bonterra user, you may never need support, but if you are not, good luck figuring it out. I'd say, please plan out what you need to do (emails/setting up campaigns/etc) WAY in advance. If you start on something with a few days runway and need help, you're going to end up in a mess due to paltry support. **What problems is Bonterra Network for Good solving and how is that benefiting you?** I like how we get notifications to send an email or video to thank people for donations. The segmenting is great. **Official Response from Kathleen Connelly:** > Hi David, first, thank you for your honest feedback. While we're glad you're finding value in our segmentation and reminder features, we hear your frustration about payment processing times and support accessibility. This isn't the experience we want for our partners. If you still have any outstanding issues, please reach out to me at kathleen.connelly@bonterratech.com so we can personally address your concerns. Your mission is too important for anything less than excellent service. ### 2. good platform but too expensive/lack of support **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2024 **What do you like best about Bonterra Network for Good?** good features, good ability for creating fundraisers **What do you dislike about Bonterra Network for Good?** lack of support, takes forever to get a response even when you want to cancel services, price too high, better platforms for price **What problems is Bonterra Network for Good solving and how is that benefiting you?** fundraising online and donor management ### 3. Network for Good lacking **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Bonterra Network for Good?** Thank you notes are easy to create and print. **What do you dislike about Bonterra Network for Good?** Households and deceased people can't be easily tracked l. This is essential to good stewardship. **What problems is Bonterra Network for Good solving and how is that benefiting you?** Tracking donations, easy thank you letters **Official Response from Wyatt Hill:** > Hello, Thanks for the feedback! I'm passing this along to our product team who are always looking for ways to improve our donor management tools. We really appreciate you taking the time to review us and thanks for being a Network for Good customer! Wyatt ### 4. Network for Good: We Switched **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2019 **What do you like best about Bonterra Network for Good?** It might be a good place for a non-profit to start from, but we outgrew it. **What do you dislike about Bonterra Network for Good?** It had a very old feeling to it. It didn't have as many features as the competitors, and we just couldn't continue paying for a service that was so limited and clunky. **Recommendations to others considering Bonterra Network for Good:** Look at your other options first. We ended up switching to Neon CRM, because it offered more modern features and services. **What problems is Bonterra Network for Good solving and how is that benefiting you?** We were using it only for donation management. ## Bonterra Network for Good Discussions - [Can you please consider adding a tool to help me track/monetize the value of volunteer hours in NFG?](https://www.g2.com/discussions/can-you-please-consider-adding-a-tool-to-help-me-track-monetize-the-value-of-volunteer-hours-in-nfg) - 1 comment, 1 upvote - [Is Network For Good going to collect monetary donations from platforms like LinkedIn and others?](https://www.g2.com/discussions/is-network-for-good-going-to-collect-monetary-donations-from-platforms-like-linkedin-and-others) - 1 comment, 1 upvote - [There has to be a way to go from event to event and let’s say I raise 100k. 1 check gets sent of 25k. In the mean time, I start another event after the 100k event, if I sold this event out before the next check is sent off, you can’t tell the difference in funds. It’s a book keeping nightmare.](https://www.g2.com/discussions/there-has-to-be-a-way-to-go-from-event-to-event-and-let-s-say-i-raise-100k-1-check-gets-sent-of-25k-in-the-mean-time-i-start-another-event-after-the-100k-event-if-i-sold-this-event-out-before-the-next-check-is-sent-off-you-can-t-tell-the-difference-in-fun) - 2 comments, 1 upvote - [What is Network for Good used for?](https://www.g2.com/discussions/what-is-network-for-good-used-for) - 1 comment - [View Bonterra Network for Good pricing details and edition comparison](https://www.g2.com/products/bonterra-network-for-good/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A40%3A23+-0500&secure%5Bsession_id%5D=11118212-1fdc-42cd-a13a-ffeb940a3d72&secure%5Btoken%5D=3780c39304ec6154c316cdc128c42347e8a41089956abc72e097c6fc70fdc047&format=llm_user) ## Bonterra Network for Good Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## Bonterra Network for Good Features **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields **Administration** - Reporting & Statistics - Interaction Tracking - Automation - Donor Profiles - Contribution Tracking - Goal Setting/Tracking **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Ad hoc Reporting - Activity Dashboard **Auctioneering** - Auction Listings - Bidding Window - Auction Type - Ticketing - Mobile Bidding - Fundraising - Live Auction - Online Auction - Silent Auction - Reverse Bidding - Absentee Bidding - Proxy Bidding - Online Bidding **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities - Registration Management - Event Management - Auction Management - Pledge Management - Forms Management - Donor Management - Alumni Management - Volunteer Management - Gift Matching Management - Grant Management - Membership Management - Website Management - Receipt Management - Contact Management **Donor Management** - Acknowledgments & Communications - Multi-Channel Communication - Donor Management - Receipt Management - Email Management - Volunteer Management - Registration Management - Gift Matching Management - Event Management - Grant Management - Attendance Management - Contact Management - Pledge Management - Forms Management - Campaign Management **User Interface** - Bidder Profiles - Sorting - Bid Alerts - Mobile Alerts **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Activity Tracking - Donation Tracking **Administration** - Bid Confirmation - Payment Processing - Reporting - Electronic Payments - Credit Card Processing **Additional Functionality** - Reporting & Statistics - Customizable Branding - Buy Now Option - Mobile Access - Image Library - Event Tracking - Event Management - Event Scheduling - Shipping Management - AI Copilot - Bid Management - Real-Time Monitoring - Email Management - Search/Filter - Watch List - Social Media Integration - Alerts/Notifications - Activity Dashboard - Membership Management - Website Management - Catalog Management - Inventory Management - Campaign Management - Donor Management - Receipt Management - Real-Time Notifications - Attendance Management - Billing & Invoicing - Registration Management - Generative AI **Additional Functionality** - Online Giving - Summary Reports - Mobile Access - Email Marketing - Customizable Forms - Customizable Branding - Historical Trend Analysis - API - Recurring Giving - Customizable Fields - Reporting/Analytics - For Nonprofits - Recurring/Subscription Billing - Mobile Giving - Customizable Reports - Event Ticketing - Third-Party Integrations - AI Copilot - Campaign Planning - Access Controls/Permissions - Personalization - Credit Card Processing - Payment Processing - Generative AI - Data Import/Export **Additional Functionality** - Mobile Giving - Accounting Integration - Online Forms - Dashboard - Recurring Giving - Customizable Reports - Mobile Access - AI Copilot - Customizable Branding - Donor Discovery - Generative AI - Event Scheduling - Alerts/Notifications - Email Reminders - Credit Card Processing - CRM - Electronic Payments - ACH Payment Processing - Social Media Integration - Campaign Analytics - Access Controls/Permissions - Customizable Fields - Customizable Forms - Third-Party Integrations - API - For Nonprofits - Payment Processing - Data Import/Export ## Top Bonterra Network for Good Alternatives - [Givebutter](https://www.g2.com/products/givebutter/reviews) - 4.7/5.0 (2,156 reviews) - [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) - 3.9/5.0 (638 reviews) - [Donorbox](https://www.g2.com/products/donorbox/reviews) - 4.6/5.0 (1,509 reviews)