# MyQ Reviews **Vendor:** MyQ **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 120 ## About MyQ MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey. ## MyQ Pros & Cons **What users like:** - Users appreciate the **simplicity of use** in MyQ, enjoying its ease of access and seamless integration. (40 reviews) - Users love the **flexibility and user-friendly interface** of MyQ, enhancing their printing experience effortlessly. (19 reviews) - Users appreciate the **easy setup** of MyQ, making installation and configuration seamless for everyone. (17 reviews) - Users appreciate the **user-friendly interface** of MyQ, noting its simplicity for both administrators and end users. (16 reviews) - Users value the **efficiency improvement** from MyQ, enhancing work management and simplifying printer administration significantly. (12 reviews) - Users appreciate the **excellent customer support** of MyQ, ensuring quick responses and seamless maintenance for the system. (11 reviews) - Easy Integrations (11 reviews) - Security (11 reviews) - Setup Ease (10 reviews) - Integrations (8 reviews) **What users dislike:** - Users express concerns about **missing features** in MyQ, particularly regarding Linux support and document encryption. (5 reviews) - Users report **printing issues** related to offline login and managing imported groups, impacting efficiency and experience. (5 reviews) - Users face **compatibility issues** with MyQ, especially in mixed environments, leading to errors and limitations on supported systems. (4 reviews) - Users find the **limited customization** options frustrating, particularly for different server installations and layouts. (4 reviews) - Users find the **limited reporting capabilities** of MyQ inadequate, often requiring multiple reports for their needs. (4 reviews) - Poor Reporting (4 reviews) - Technical Glitches (4 reviews) - Driver Compatibility (3 reviews) - Update Issues (3 reviews) - Installation Issues (2 reviews) ## MyQ Reviews ### 1. Reliable Print Management Backbone for Enterprises **Rating:** 5.0/5.0 stars **Reviewed by:** Nabil S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about MyQ?** I really appreciate how stable MyQ is. Once it's deployed and tuned, it just runs smoothly, handling heavy loads gracefully without causing us to get frantic calls at midnight. The admin console is another aspect I like a lot; it keeps everything—from queues to users and policies—in one place, making it easy to manage and generate genuinely useful reports for finance teams. The card-tap release feature for end-users feels seamless and reduces friction, while the mobile release option is a nice fallback in case someone forgets their card. Pull printing from any device on the network is another feature that removes daily annoyances. I also like that MyQ supports mixed fleets, handling different MFP brands without any issues. The rules engine is flexible enough to set policies without scripting, which significantly reduces paper and toner usage. User provisioning through Active Directory works flawlessly, and the job roaming experience is incredibly smooth. I also appreciate the strong alerts and proactive monitoring, keeping us informed about toner levels and device status before clients notice. Finally, the mobile and BYOD printing options are robust, allowing users to print from personal devices securely. **What do you dislike about MyQ?** Nothing major, but a few honest gripes: The admin dashboard interface feels dated compared to the modern SaaS tools we use day to day. Functionally it does everything you need, but the look and feel is showing its age - some of the navigation could be cleaner, and a lot of common tasks take more clicks than they should. A UI refresh would go a long way. Initial setup and configuration for large multi-branch deployments is also genuinely time-consuming and requires real technical expertise. If you're rolling it out across dozens of locations with different network setups, AD structures, and device mixes, it's not something a generalist can knock out in an afternoon. Once it's in place it's stable, but the on-ramp is steep, and better setup wizards or templated deployment profiles would help a lot. Reporting customization is the third one. The built-in reports cover the common cases well, but every now and then a client asks for a very specific format - say a particular cost center breakdown or a custom field grouping for compliance - and we end up exporting to Excel and reshaping it manually, or building workarounds. More flexibility in the report builder, including custom templates and scheduling, would save us a lot of back-and-forth. **What problems is MyQ solving and how is that benefiting you?** MyQ solves unauthorized printing and confidentiality leaks with secure print release, addresses waste from uncollected print jobs, provides cost visibility by department, centralizes fleet monitoring, and offers pull printing for convenience across branches. **Official Response from MyQ Solution:** > We're thrilled to hear that MyQ has been a reliable and stable print management solution for your enterprise. It's great to know that the admin console, card-tap release feature, and support for mixed fleets have been valuable to your operations. We appreciate your feedback on the admin dashboard interface, setup process, and reporting customization, and we will certainly take these points into consideration for future improvements. Thank you for sharing your experience with MyQ! ### 2. Versatile Printing Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan G. | Office Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like MyQ's multi-brand availability, as it allows us to use devices from different vendors in one configuration, which is great for us as a multi-brand provider. The support site is very friendly, making it easy to get help when needed. I appreciate the effective device monitoring, as it enables using one app for everything. Customization is also a strong point, especially for big customers, offering flexibility to meet specific needs. The licensing model is straightforward and simplifies making offers to customers. Additionally, I found the installation to be straightforward. **What do you dislike about MyQ?** Failover and load balancing functionality needs improvement for 24/7 system availability. The download section isn't easy to detect what package to download and could be better categorized. **What problems is MyQ solving and how is that benefiting you?** MyQ provides access control, security, redundancy, and user flexibility. It supports multi-brand devices, offers a user-friendly support site, allows customization for big customers, and features an easy licensing model. Device monitoring is integrated into one app. **Official Response from MyQ Solution:** > Thank you for your positive feedback on MyQ's multi-brand availability, user-friendly support site, and straightforward installation. We understand the importance of failover and load balancing functionality for system availability and are continuously working to improve in this area. Your input on the download section is noted, and we will strive to make it more intuitive for our users. ### 3. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Matteo P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **Official Response from MyQ Solution:** > Thank you for your review! ### 4. Highly Customizable Software for Managing Devices and Users at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Romeo T. | Printer service engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like the fact that it’s software built on top of other software. It gives me the possibility to customize a lot of features for devices and users, which is very important for big clients where there’s a real need for this level of customization. **What do you dislike about MyQ?** At the moment, I like all the functions of myQ. The only feature I wish were available is exploded mode. **What problems is MyQ solving and how is that benefiting you?** It’s easy to set up the devices, and there’s no need to install a large number of printers on the server. It’s also straightforward to create backups and restore them when needed. Managing things like creating user groups is simple as well. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We appreciate your feedback and are continuously working to enhance our features to better serve your needs. ### 5. Intuitive, Convenient Printing Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dragos T. | technical support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** what i like most about MyQ is how easy and convenient it is to use. The interface is intuitive. Easy to use and helps manage printing effciently **What do you dislike about MyQ?** Occasionally, there are minor delays, but overall it works well and does what I need. **What problems is MyQ solving and how is that benefiting you?** MyQ helps solve issues related to print management and document security. It gives better control over printing, and the card readers are easy to configure. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy and convenient to use! Our goal is to provide a user-friendly interface for efficient printing management. ### 6. Powerful, Flexible Access Control with a User-Friendly Feel **Rating:** 5.0/5.0 stars **Reviewed by:** Georgescu M. | Technical Consultant and Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** Complexity of access control and many more, complexity in a good way, it also looks user friendly **What do you dislike about MyQ?** I can't answer it right now, I need time to test it and long term use. There are differences between MyQ and other software's, but each o them has their own logic, so ... nothing to dislike at this moment **What problems is MyQ solving and how is that benefiting you?** Quite a lot, Reports, Advanced Access Control, Migration, Deploy, Managed queues, Control over the device and again I need time to use it more **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're glad to hear that you find MyQ's access control features powerful and user-friendly. ### 7. MYQ **Rating:** 4.0/5.0 stars **Reviewed by:** damir v. | System administrator and consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about MyQ?** MYQ is easy to install and intuitive to use. The website is also accessible and easy to navigate. **What do you dislike about MyQ?** I have to admit that I didn't notice anything I didn't like enough to mention. **What problems is MyQ solving and how is that benefiting you?** It solves the problems of consolidating device monitoring as well as setting up a diverse fleet of devices. **Official Response from MyQ Solution:** > We're glad to hear that you found MyQ easy to install and intuitive to use. We strive to provide a user-friendly experience for our customers. ### 8. Customizable Interface with a Well-Organized Menu **Rating:** 5.0/5.0 stars **Reviewed by:** Laurentiu i. | Large Format Printer Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like the interface customization and the way the menu is organized. **What do you dislike about MyQ?** It seems to be compliant with all of my requirements. **What problems is MyQ solving and how is that benefiting you?** I understand better how it works and how it adds value for my customers. **Official Response from MyQ Solution:** > Thank you for sharing your positive feedback about the interface customization and menu organization in MyQ. We're committed to continuously improving our platform to meet your needs. ### 9. Quality print management option **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan B. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about MyQ?** Installation was straightforward, and it was easy to use right out of the box. I also like having the option to use cloud services such as Google or OneDrive. **What do you dislike about MyQ?** Reports could use some tweaking, and it would help if they included more data. Support for Konica Minolta devices would be most welcome. **What problems is MyQ solving and how is that benefiting you?** Pull printing, secure user authenticaion and management. It also helps reduce printing costs, improve document security, and streamline workflows by enabling centralized device monitoring. **Official Response from MyQ Solution:** > We're glad to hear that the installation process was straightforward and that you found MyQ easy to use. We appreciate your feedback on the reports and will take it into consideration for future improvements. We are continuously working to expand our device support, and we will take your request for Konica Minolta devices into account. ### 10. Reliable Print Control with Advanced Features **Rating:** 5.0/5.0 stars **Reviewed by:** Iulian B. | Service Printing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like best that MyQ offers strong print control and reporting while staying easy to use and flexible. It helps optimize costs without adding complexity **What do you dislike about MyQ?** Advanced configurations require more attention for new administrators. **What problems is MyQ solving and how is that benefiting you?** MyQ solves issues related to tracking, and device management by offering detailed print accounting, and integration with various MFPs and authentication methods **Official Response from MyQ Solution:** > It's great to hear that MyQ is solving issues related to tracking and device management for you. Our detailed print accounting and integration with various MFPs and authentication methods are designed to benefit our users. ## MyQ Discussions - [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) - 1 comment, 1 upvote - [View MyQ pricing details and edition comparison](https://www.g2.com/products/myq/reviews/myq-review-11972903?section=pricing&secure%5Bexpires_at%5D=2026-05-13+12%3A46%3A19+-0500&secure%5Bsession_id%5D=276d0e33-8078-4ddc-b276-b80668038a72&secure%5Btoken%5D=6fafc75e174e5d6df03b4138b297aeea7fa7d0c196f2ea1edf92d30fbb4b67e0&format=llm_user) ## MyQ Features **Hardware** - New Printers - Network - Queues - Updates - Employee Computers **Edit** - File Type - Color - Crop - Size **Operating System** - PC Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Image Enhancement **Logistics - Print Fulfillment** - Efficiency **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Logistics** - Print Jobs - Cost - Cut Waste - Compliance **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Customization - Print Fulfillment** - Integration - Flexibility - Templates ## Top MyQ Alternatives - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - 4.5/5.0 (530 reviews) - [Vasion Print (formerly PrinterLogic)](https://www.g2.com/products/vasion-print-formerly-printerlogic/reviews) - 4.6/5.0 (389 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,204 reviews)