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MyQ Reviews & Product Details

Easy and affordable for everyone: this is our vision of the (r)evolution of scanning and printing, incorporating our 30 years of experience in the printing industry. We understand that behind every document is a real person looking for comfort, security and efficiency in their daily activities. That's why we excel in crafting personalized user experiences, tailoring our solutions to meet the unique needs of every organization. From large government agencies and corporate offices to hospitals, school libraries, and even home offices, we specialize in adapting our technology to provide optimal efficiency and user-friendly interfaces for all. Our commitment is to deliver unparalleled experiences, ensuring that each client, regardless of size or sector, benefits from the best in scanning and printing technology. 𝗠𝘆𝗤 𝗳𝗹𝗮𝗴𝘀𝗵𝗶𝗽 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀 🖨️ MyQ X is the only print management solution you'll ever need. Secure print environment, personalize printer panels and scan, print or edit documents with one click. ☁️ MyQ Roger uses the cloud for 100% availability anywhere. It enables mobile print & scan, cloud print & scan and cloud drive browsing. It's an intelligent digital workplace assistant in your pocket. 𝗛𝗼𝘄 𝗰𝗮𝗻 𝘄𝗲 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀? In more than 150 countries around the world, we have secured and streamlined operations on more than 1 million printers through our extensive network of certified partners. We have eliminated unnecessary waste for our customers and protected their corporate know-how. We've eliminated unnecessary bureaucracy and made printing, scanning and document processing more convenient, accessible and resilient for more than 50 million users. And now we're helping all of our customers migrate their traditional server-based print management solutions to the public cloud. Join us on this journey and let us bring the latest trends in printing, scanning and document processing to your office.

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MyQ

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MyQ Community

Languages Supported

Arabic, Bosnian, Bulgarian, Czech, Welsh, Danish, German, English, Estonian, Finnish, French, Croatian, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)

Product Description

MyQ makes print and scanned document workflows more efficient and accessible. Managers, admins, and end users all benefit from MyQ X: Management gains simpler cost and security controls, admins get remote deployment and one-point oversight over network devices, and end users have an easy contactless login, personalized embedded terminal, and a mobile print client. MyQ has three variants - the free Smart, Enterprise for SMEs and the public sector, and Ultimate for large organizations.

Overview by

MyQ Solution

Pricing

Pricing provided by MyQ.

MyQ Smart

Free

1 Multifunction Printer

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MyQ Media

MyQ Demo - Top Menu of the MyQ X Embedded Terminal

The top-level menu of the MyQ X Embedded Terminal shows optional actions such as My Jobs, Print All, Easy Print, and Easy Scan. The menu can be customized for each user.

MyQ Demo - Login Screen of the MyQ X Embedded Terminal

To log in, users can authentication with an ID card, PIN, password, or via the QR code using the MyQ X mobile app.The dynamic QR code enables a secure, hands-free login into the printer.

MyQ Demo - MyQ X Web Admin UI - Dashboard

The web admin user interface of MyQ X shows the top-level view of data related to the printing environment including environmental impact. The MyQ X web UI can be customized with various widgets and themes.

MyQ X supports a wide range of detailed reports that can be customized to provide organizations with the data they require. There is also the option to seamlessly integrate with business intelligence tools like Power BI for visualized dashboards.

Users can login and manage their print jobs from their mobile phone or tablet with the MyQ X Mobile Client application (iOS and Android).

MyQ X is the perfect solution for organizations that need to manage the complexities of mixed printer fleets. By integrating the MyQ X embedded terminal, you can standardize the user interface of multiple printers using MyQ X's customizable and user-friendly interface. This results in enhanced ef...

Official Downloads

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MyQ X 2023 Solution Report by Keypoint Intelligence

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John K.

8/18/2025

"Helps in streamlining our services"

4/5

Ahmed A.

Imaging and Printing Business unit manager

Retail

Enterprise (> 1000 emp.)

8/17/2023

"Perfect Managed print services solution"

5/5

What do you like best about MyQ?

I like the new metro style of the application, Terminal new features, and MyQ Desktop application stability Review collected by and hosted on G2.com.

What do you dislike about MyQ?

I wish they add the offline login to HP machines Review collected by and hosted on G2.com.

Ivan S.

IT Manager

Mid-Market (51-1000 emp.)

11/20/2024

"good product"

5/5

What do you like best about MyQ?

I do not even need to use it after initial setup - it just works without any need of troubleshooting or mainteinance. And on the other hand, if I need, reporting is easy to setup, overview of printers and jobs is great, user management is good. Integration and setup was done by our partner Xenon Forte, and still after many years if we need support they respond instantly. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

My only dislike is there is no support for scan to sFTP. In my company we need that, and I needed to reach out for aditional scanners. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

10/23/2024

"MyQ - An intuitive printer management software geared toward large businesses."

4/5

What do you like best about MyQ?

The manageability of the printers via MyQ is great! It allows the administrators to see in real time toner levels, meter clicks, status/issues, as well as active user sessions. In conjunctioin with RealVNC, managing printer servers has never been easier for me. Please note that I had previously been working with PaperCut.

The implementation was a smooth process for the amount of work we had ahead of us. The importing of users and groups was easy to manage and helped greatly with the integration of MyQ into our environment. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

MyQ being as new as it is and having the gumption to push out experimental features, there can be bugs. The patches come often should an issue arise and the patching process is simple.

One feature I personally had an issue with was limiting the scope of imported groups. Our Azure import carried a large amount of groups that were redundant/unnecessary in the print server. I have heard this is being worked on and looked into being implemented in seperate patches. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

11/11/2024

"Simple and intuitive"

5/5

What do you like best about MyQ?

The Simplistity for the end user to, The interface is clean and streight forward, the customazation of funtionality. support is fantastic. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

The only complaint I have is the enablilty to encrypt scanned documents. Review collected by and hosted on G2.com.

What problems is MyQ solving and how is that benefiting you?

We have alot of mobile users in out agency and being able to print and scan from any of our locations is a huge benifit. Also we recently implimented a new EMR and there was an issue with that EMR when it came to printing with our current print server and with out MyQ we were looking at a complete overhaul of our Print managment and server. but MyQ allow us to easly side step those issues while also allowing bringing other benifits along with it. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Thank you for your thoughtful review! We’re glad you find MyQ simple and intuitive, and we’re pleased our solution supports your mobile users and EMR integration. We value your feedback on document encryption and will share it with our team. Thanks for choosing MyQ—your success inspires us!

sachida Nandan S.

Asst. Manager

Mid-Market (51-1000 emp.)

11/28/2024

"Supper cost saving application"

5/5

What do you like best about MyQ?

Very User friendly,

Centrally can manage the user policy

Single queue managemnet

Terminal customisation

Follow me printing

Easy login methods

Driverless printing

Implementaion is easy

Very good technical support

Device integration and configuration is very easy Review collected by and hosted on G2.com.

What do you dislike about MyQ?

I am thinking but not able to know why i can deslike myQ. Review collected by and hosted on G2.com.

Gregor P.

Key Account Manager

Small-Business (50 or fewer emp.)

5/27/2022

"Opinion about MyQ as Kyocera distributor"

5/5

What do you like best about MyQ?

Simple installation, secure, almost no problems and this are solved quickly, full of functionalities, non stop development, customers where we used MyQ are all very satisfied. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Previous licensing was complicated, but this was solved with new version. Review collected by and hosted on G2.com.

Recommendations to others considering MyQ:

Simple to use, easy to install, almost maintenance free. Review collected by and hosted on G2.com.

What problems is MyQ solving and how is that benefiting you?

Licensing model. No more time consuming typing of licenses to the system. Expiration dates are now on same date. Lincensing server informs you about expiration coming. Review collected by and hosted on G2.com.

Response from MyQ Solution of MyQ

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Dear Gregor, thank you very much for your review! We’re delighted that MyQ’s simplicity, security, and continuous development meet your needs and satisfy your customers. Your feedback on the new licensing model is greatly appreciated. Our product team is dedicated to addressing issues encountered by our partners and end users, and it’s fantastic to know we’re meeting market expectations. Your recommendation means a lot to us. Thank you for supporting MyQ!

Anup K.

National Manager - Business Solutions

Mid-Market (51-1000 emp.)

12/7/2024

"Simple, yet Powerful cost recovery solution"

5/5

What do you like best about MyQ?

Simple to use and Clean Interface, easy setup and Multi-vendor support. Review collected by and hosted on G2.com.

What do you dislike about MyQ?

No Support for Konica Minolta, Reports can be improved Review collected by and hosted on G2.com.

Faizan M.

Solutions Architect

Mid-Market (51-1000 emp.)

5/12/2023

"Easy to Use -Perfect- PMS"

5/5

What do you like best about MyQ?

Web base user interface

Support and services

Multi-vendor

Backup/Restore easy Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Reporting part is little bit weak need to work on that Review collected by and hosted on G2.com.

Mirko M.

Solutions Specialist | MDS Business Development

Mid-Market (51-1000 emp.)

1/16/2025

"My Review on MyQ solution"

4.5/5

What do you like best about MyQ?

In a nutshell: Smart, Intuitive and really Appreciable as for IT people who have to administrate the application as for end users! Review collected by and hosted on G2.com.

What do you dislike about MyQ?

Although any solution in the same segment can be surely improved, however I honestly don't find any really negative point on MyQ.

It looks like a complete product able to cover the major needs in the most of projects. Review collected by and hosted on G2.com.