--- title: MyQ Reviews meta_title: 'MyQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how MyQ works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 119 scale: '5' date_modified: '2026-06-26' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MyQ Reviews **Vendor:** MyQ **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 119 ## About MyQ MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey. ## MyQ Pros & Cons **What users like:** - Users appreciate the **simplicity of use** in MyQ, highlighting its easy access and seamless integration. (40 reviews) - Users value the **flexibility and user-friendly interface** of MyQ, enabling easy access and diverse functionality. (19 reviews) - Users highlight the **easy setup** of MyQ, making installation and configuration simple and efficient. (17 reviews) - Users value the **user-friendly interface** of MyQ, appreciating its ease of use for both admins and end users. (16 reviews) - Users praise the **efficiency improvements** of MyQ, citing smooth implementation and effective work management features. (12 reviews) - Users commend the **excellent customer support** from MyQ, enhancing their overall experience with the product. (11 reviews) - Easy Integrations (11 reviews) - Security (11 reviews) - Setup Ease (10 reviews) - Integrations (8 reviews) **What users dislike:** - Users are frustrated by **missing features** like Linux support and encryption for scanned documents, affecting usability. (5 reviews) - Users experience **printing issues** related to delays and unnecessary group imports in MyQ's print management system. (5 reviews) - Users face significant **compatibility issues** with MyQ, limiting its use across different printer brands and setups. (4 reviews) - Users find **limited customization options** in MyQ X, affecting flexibility for specific terminal layouts and server installations. (4 reviews) - Users find the **limited reporting** capabilities of MyQ insufficient, requiring multiple reports to meet their needs. (4 reviews) - Poor Reporting (4 reviews) - Technical Glitches (4 reviews) - Users face **driver compatibility issues** with MyQ, particularly with Oki and Konica Minolta printers in mixed environments. (3 reviews) - Update Issues (3 reviews) - Installation Issues (2 reviews) ## MyQ Reviews ### 1. Reliable Print Management Backbone for Enterprises **Rating:** 5.0/5.0 stars **Reviewed by:** Nabil S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2026 **What do you like best about MyQ?** I really appreciate how stable MyQ is. Once it's deployed and tuned, it just runs smoothly, handling heavy loads gracefully without causing us to get frantic calls at midnight. The admin console is another aspect I like a lot; it keeps everything—from queues to users and policies—in one place, making it easy to manage and generate genuinely useful reports for finance teams. The card-tap release feature for end-users feels seamless and reduces friction, while the mobile release option is a nice fallback in case someone forgets their card. Pull printing from any device on the network is another feature that removes daily annoyances. I also like that MyQ supports mixed fleets, handling different MFP brands without any issues. The rules engine is flexible enough to set policies without scripting, which significantly reduces paper and toner usage. User provisioning through Active Directory works flawlessly, and the job roaming experience is incredibly smooth. I also appreciate the strong alerts and proactive monitoring, keeping us informed about toner levels and device status before clients notice. Finally, the mobile and BYOD printing options are robust, allowing users to print from personal devices securely. **What do you dislike about MyQ?** Nothing major, but a few honest gripes: The admin dashboard interface feels dated compared to the modern SaaS tools we use day to day. Functionally it does everything you need, but the look and feel is showing its age - some of the navigation could be cleaner, and a lot of common tasks take more clicks than they should. A UI refresh would go a long way. Initial setup and configuration for large multi-branch deployments is also genuinely time-consuming and requires real technical expertise. If you're rolling it out across dozens of locations with different network setups, AD structures, and device mixes, it's not something a generalist can knock out in an afternoon. Once it's in place it's stable, but the on-ramp is steep, and better setup wizards or templated deployment profiles would help a lot. Reporting customization is the third one. The built-in reports cover the common cases well, but every now and then a client asks for a very specific format - say a particular cost center breakdown or a custom field grouping for compliance - and we end up exporting to Excel and reshaping it manually, or building workarounds. More flexibility in the report builder, including custom templates and scheduling, would save us a lot of back-and-forth. **What problems is MyQ solving and how is that benefiting you?** MyQ solves unauthorized printing and confidentiality leaks with secure print release, addresses waste from uncollected print jobs, provides cost visibility by department, centralizes fleet monitoring, and offers pull printing for convenience across branches. **Official Response from MyQ Solution:** > We're thrilled to hear that MyQ has been a reliable and stable print management solution for your enterprise. It's great to know that the admin console, card-tap release feature, and support for mixed fleets have been valuable to your operations. We appreciate your feedback on the admin dashboard interface, setup process, and reporting customization, and we will certainly take these points into consideration for future improvements. Thank you for sharing your experience with MyQ! ### 2. Versatile Printing Solution with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Bogdan G. | Office Solutions Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like MyQ's multi-brand availability, as it allows us to use devices from different vendors in one configuration, which is great for us as a multi-brand provider. The support site is very friendly, making it easy to get help when needed. I appreciate the effective device monitoring, as it enables using one app for everything. Customization is also a strong point, especially for big customers, offering flexibility to meet specific needs. The licensing model is straightforward and simplifies making offers to customers. Additionally, I found the installation to be straightforward. **What do you dislike about MyQ?** Failover and load balancing functionality needs improvement for 24/7 system availability. The download section isn't easy to detect what package to download and could be better categorized. **What problems is MyQ solving and how is that benefiting you?** MyQ provides access control, security, redundancy, and user flexibility. It supports multi-brand devices, offers a user-friendly support site, allows customization for big customers, and features an easy licensing model. Device monitoring is integrated into one app. **Official Response from MyQ Solution:** > Thank you for your positive feedback on MyQ's multi-brand availability, user-friendly support site, and straightforward installation. We understand the importance of failover and load balancing functionality for system availability and are continuously working to improve in this area. Your input on the download section is noted, and we will strive to make it more intuitive for our users. ### 3. Simplified Document Management with MyQ **Rating:** 5.0/5.0 stars **Reviewed by:** Matteo P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about MyQ?** I like the smart features of MyQ and the ability to manage all the advanced and technical functionalities required by users. The Multibrand integration is fantastic, as it allows use on all multifunction brands available on the market. I greatly appreciate the advanced user management and reporting that allows keeping every business aspect under control. The support is reliable, the offer is more convenient and clear, and MyQ demonstrates in-depth knowledge. The initial setup was simple after obtaining the certification. **What do you dislike about MyQ?** Currently, I have no negative points to report. **What problems is MyQ solving and how is that benefiting you?** MyQ simplifies the workflow for printing, scanning, and photocopying, improves security and centralized management. I like it for its smart features and multibrand support. It provides advanced user management and effective business reporting. **Official Response from MyQ Solution:** > Thank you for your review! ### 4. Highly Customizable Software for Managing Devices and Users at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Romeo T. | Printer service engineer , Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like the fact that it’s software built on top of other software. It gives me the possibility to customize a lot of features for devices and users, which is very important for big clients where there’s a real need for this level of customization. **What do you dislike about MyQ?** At the moment, I like all the functions of myQ. The only feature I wish were available is exploded mode. **What problems is MyQ solving and how is that benefiting you?** It’s easy to set up the devices, and there’s no need to install a large number of printers on the server. It’s also straightforward to create backups and restore them when needed. Managing things like creating user groups is simple as well. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We appreciate your feedback and are continuously working to enhance our features to better serve your needs. ### 5. Intuitive, Convenient Printing Management Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Dragos T. | technical support engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** what i like most about MyQ is how easy and convenient it is to use. The interface is intuitive. Easy to use and helps manage printing effciently **What do you dislike about MyQ?** Occasionally, there are minor delays, but overall it works well and does what I need. **What problems is MyQ solving and how is that benefiting you?** MyQ helps solve issues related to print management and document security. It gives better control over printing, and the card readers are easy to configure. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy and convenient to use! Our goal is to provide a user-friendly interface for efficient printing management. ### 6. Powerful, Flexible Access Control with a User-Friendly Feel **Rating:** 5.0/5.0 stars **Reviewed by:** Georgescu M. | Technical Consultant and Application Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** Complexity of access control and many more, complexity in a good way, it also looks user friendly **What do you dislike about MyQ?** I can't answer it right now, I need time to test it and long term use. There are differences between MyQ and other software's, but each o them has their own logic, so ... nothing to dislike at this moment **What problems is MyQ solving and how is that benefiting you?** Quite a lot, Reports, Advanced Access Control, Migration, Deploy, Managed queues, Control over the device and again I need time to use it more **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're glad to hear that you find MyQ's access control features powerful and user-friendly. ### 7. MYQ **Rating:** 4.0/5.0 stars **Reviewed by:** damir v. | System administrator and consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about MyQ?** MYQ is easy to install and intuitive to use. The website is also accessible and easy to navigate. **What do you dislike about MyQ?** I have to admit that I didn't notice anything I didn't like enough to mention. **What problems is MyQ solving and how is that benefiting you?** It solves the problems of consolidating device monitoring as well as setting up a diverse fleet of devices. **Official Response from MyQ Solution:** > We're glad to hear that you found MyQ easy to install and intuitive to use. We strive to provide a user-friendly experience for our customers. ### 8. Customizable Interface with a Well-Organized Menu **Rating:** 5.0/5.0 stars **Reviewed by:** Laurentiu i. | Large Format Printer Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like the interface customization and the way the menu is organized. **What do you dislike about MyQ?** It seems to be compliant with all of my requirements. **What problems is MyQ solving and how is that benefiting you?** I understand better how it works and how it adds value for my customers. **Official Response from MyQ Solution:** > Thank you for sharing your positive feedback about the interface customization and menu organization in MyQ. We're committed to continuously improving our platform to meet your needs. ### 9. Quality print management option **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan B. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about MyQ?** Installation was straightforward, and it was easy to use right out of the box. I also like having the option to use cloud services such as Google or OneDrive. **What do you dislike about MyQ?** Reports could use some tweaking, and it would help if they included more data. Support for Konica Minolta devices would be most welcome. **What problems is MyQ solving and how is that benefiting you?** Pull printing, secure user authenticaion and management. It also helps reduce printing costs, improve document security, and streamline workflows by enabling centralized device monitoring. **Official Response from MyQ Solution:** > We're glad to hear that the installation process was straightforward and that you found MyQ easy to use. We appreciate your feedback on the reports and will take it into consideration for future improvements. We are continuously working to expand our device support, and we will take your request for Konica Minolta devices into account. ### 10. Reliable Print Control with Advanced Features **Rating:** 5.0/5.0 stars **Reviewed by:** Iulian B. | Service Printing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** I like best that MyQ offers strong print control and reporting while staying easy to use and flexible. It helps optimize costs without adding complexity **What do you dislike about MyQ?** Advanced configurations require more attention for new administrators. **What problems is MyQ solving and how is that benefiting you?** MyQ solves issues related to tracking, and device management by offering detailed print accounting, and integration with various MFPs and authentication methods **Official Response from MyQ Solution:** > It's great to hear that MyQ is solving issues related to tracking and device management for you. Our detailed print accounting and integration with various MFPs and authentication methods are designed to benefit our users. ### 11. Helps in streamlining our services **Rating:** 4.0/5.0 stars **Reviewed by:** John K. **Reviewed Date:** August 18, 2025 **Official Response from MyQ Solution:** > We are glad to hear that our services have helped in streamlining your experience. Thank you for your feedback! ### 12. Centralized management of Print environment with cost control, document security, authorized access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** The best part of Solution is ease of configuration and management. The panel customization is the great feature. **What do you dislike about MyQ?** Solution seems to be stable and Robust . So nothing as such. **What problems is MyQ solving and how is that benefiting you?** The problem is No centralised visibility of the printing devices, No control cover print cost, No confidentiality of the documents. MyQ helped to control the unwanted printing, centralized dashboard of all printing devices ensuring security of the documents. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to configure and manage, and that you appreciate the panel customization feature. ### 13. Effortless Setup and Use, Perfect for Print Management **Rating:** 5.0/5.0 stars **Reviewed by:** Narcis M. | Presales print, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about MyQ?** I like that MyQ is easy to install and easy to use. The initial setup was very easy. **What do you dislike about MyQ?** I like everything **What problems is MyQ solving and how is that benefiting you?** I use MyQ for print management because it's easy to install. **Official Response from MyQ Solution:** > We're thrilled to hear that you found MyQ easy to install and use! We strive to make the setup process as effortless as possible for our customers. ### 14. Easy Deployment, Smooth Integrations, and Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about MyQ?** easy to deploy, integrations, UI, support/training **What do you dislike about MyQ?** no downsides up until now, need to test more **What problems is MyQ solving and how is that benefiting you?** customization of the ui **Official Response from MyQ Solution:** > We're thrilled to hear that you find MyQ easy to deploy, with smooth integrations, and excellent support. We strive to provide a seamless experience for our customers. ### 15. Easy to Use Drag-and-Drop Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2026 **What do you like best about MyQ?** easy to use, try the drag and drop interface **What do you dislike about MyQ?** Focus on specific features or experiences that could be improved Explain the impact of these issues Suggest potential improvements if possible **What problems is MyQ solving and how is that benefiting you?** integration **Official Response from MyQ Solution:** > We're glad to hear that you find our drag-and-drop interface easy to use! We are constantly working to improve our features and user experience, so we appreciate your feedback. If you have any specific suggestions for improvements, please feel free to share them with us. ### 16. MyQ Premium **Rating:** 5.0/5.0 stars **Reviewed by:** Gedupuri M. | General Manager-Product Planning & Marketing Business & Consumer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** additional features like cloud support & Print archival **What do you dislike about MyQ?** Integration with DMS, Workflow Management **What problems is MyQ solving and how is that benefiting you?** Print Monitoring and controlling feature is good. **Official Response from MyQ Solution:** > Thank you for your positive review! ### 17. Perfect Managed print services solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed A. | Imaging and Printing Business unit manager, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** August 17, 2023 **What do you like best about MyQ?** I like the new metro style of the application, Terminal new features, and MyQ Desktop application stability **What do you dislike about MyQ?** I wish they add the offline login to HP machines **What problems is MyQ solving and how is that benefiting you?** Managing huge number of MFPs in a very large country like Egypt with thousands of users is very hard, with MyQ X this tasks became very easy to do, very slight technical knowledge will enable you to steer it **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ and how it has made managing a large number of MFPs in Egypt much easier. We will continue to work on improving our services to better meet your needs. ### 18. good product **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about MyQ?** I do not even need to use it after initial setup - it just works without any need of troubleshooting or mainteinance. And on the other hand, if I need, reporting is easy to setup, overview of printers and jobs is great, user management is good. Integration and setup was done by our partner Xenon Forte, and still after many years if we need support they respond instantly. **What do you dislike about MyQ?** My only dislike is there is no support for scan to sFTP. In my company we need that, and I needed to reach out for aditional scanners. **What problems is MyQ solving and how is that benefiting you?** I used to have 20+ small printers, now we have 2 with follow me option. So centralisation was the benefit for me. **Official Response from MyQ Solution:** > We're glad to hear that MyQ has been working seamlessly for you and that you've had a positive experience with our partner Xenon Forte. ### 19. MyQ - An intuitive printer management software geared toward large businesses. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about MyQ?** The manageability of the printers via MyQ is great! It allows the administrators to see in real time toner levels, meter clicks, status/issues, as well as active user sessions. In conjunctioin with RealVNC, managing printer servers has never been easier for me. Please note that I had previously been working with PaperCut. The implementation was a smooth process for the amount of work we had ahead of us. The importing of users and groups was easy to manage and helped greatly with the integration of MyQ into our environment. **What do you dislike about MyQ?** MyQ being as new as it is and having the gumption to push out experimental features, there can be bugs. The patches come often should an issue arise and the patching process is simple. One feature I personally had an issue with was limiting the scope of imported groups. Our Azure import carried a large amount of groups that were redundant/unnecessary in the print server. I have heard this is being worked on and looked into being implemented in seperate patches. **What problems is MyQ solving and how is that benefiting you?** MyQ is working very well as a way to keep unauthenticated users form printing via IP or directly. If they cannot authenticate against the MyQ server, they will not be able to print and we will not be charged for it. This was a big issue in the past and MyQ was a much needed fix for that issue. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ! We're glad to hear that the manageability of the printers and the smooth implementation process have been beneficial for your business. ### 20. Simple and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** November 11, 2024 **What do you like best about MyQ?** The Simplistity for the end user to, The interface is clean and streight forward, the customazation of funtionality. support is fantastic. **What do you dislike about MyQ?** The only complaint I have is the enablilty to encrypt scanned documents. **What problems is MyQ solving and how is that benefiting you?** We have alot of mobile users in out agency and being able to print and scan from any of our locations is a huge benifit. Also we recently implimented a new EMR and there was an issue with that EMR when it came to printing with our current print server and with out MyQ we were looking at a complete overhaul of our Print managment and server. but MyQ allow us to easly side step those issues while also allowing bringing other benifits along with it. **Official Response from MyQ Solution:** > Thank you for your thoughtful review! We’re glad you find MyQ simple and intuitive, and we’re pleased our solution supports your mobile users and EMR integration. We value your feedback on document encryption and will share it with our team. Thanks for choosing MyQ—your success inspires us! ### 21. Supper cost saving application **Rating:** 5.0/5.0 stars **Reviewed by:** sachida Nandan S. | Asst. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Very User friendly, Centrally can manage the user policy Single queue managemnet Terminal customisation Follow me printing Easy login methods Driverless printing Implementaion is easy Very good technical support Device integration and configuration is very easy **What do you dislike about MyQ?** I am thinking but not able to know why i can deslike myQ. **What problems is MyQ solving and how is that benefiting you?** In managing printing and user from central server inspite of managing large number of queues, and user on per device. **Official Response from MyQ Solution:** > It's great to hear that MyQ has made managing printing and users from a central server easier for you. We aim to simplify print management and enhance efficiency for our customers. ### 22. Opinion about MyQ as Kyocera distributor **Rating:** 5.0/5.0 stars **Reviewed by:** Gregor P. | Key Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about MyQ?** Simple installation, secure, almost no problems and this are solved quickly, full of functionalities, non stop development, customers where we used MyQ are all very satisfied. **What do you dislike about MyQ?** Previous licensing was complicated, but this was solved with new version. **Recommendations to others considering MyQ:** Simple to use, easy to install, almost maintenance free. **What problems is MyQ solving and how is that benefiting you?** Licensing model. No more time consuming typing of licenses to the system. Expiration dates are now on same date. Lincensing server informs you about expiration coming. **Official Response from MyQ Solution:** > Dear Gregor, thank you very much for your review! We’re delighted that MyQ’s simplicity, security, and continuous development meet your needs and satisfy your customers. Your feedback on the new licensing model is greatly appreciated. Our product team is dedicated to addressing issues encountered by our partners and end users, and it’s fantastic to know we’re meeting market expectations. Your recommendation means a lot to us. Thank you for supporting MyQ! ### 23. Simple, yet Powerful cost recovery solution **Rating:** 5.0/5.0 stars **Reviewed by:** Anup K. | National Manager - Business Solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2024 **What do you like best about MyQ?** Simple to use and Clean Interface, easy setup and Multi-vendor support. **What do you dislike about MyQ?** No Support for Konica Minolta, Reports can be improved **What problems is MyQ solving and how is that benefiting you?** MYQ gives a complete overview of my multi-vendor fleet. It helps me todo fleet management, toner monitoring of all my printers. We have seen significant reduction in print wastage and overall printing after MYQ implementation in our environment. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We're pleased to hear that it has helped you with fleet management and toner monitoring, leading to a reduction in print wastage. We understand the importance of Konica Minolta support and are working to expand our compatibility with various vendors. ### 24. Easy to Use -Perfect- PMS **Rating:** 5.0/5.0 stars **Reviewed by:** Faizan M. | Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about MyQ?** Web base user interface Support and services Multi-vendor Backup/Restore easy **What do you dislike about MyQ?** Reporting part is little bit weak need to work on that **What problems is MyQ solving and how is that benefiting you?** MyQ addresses how to handle printing workflows+ fleet mangment efficiently, offering solutions for central print management that help streamline operations and cut down on waste, therefore enhancing security. It allows users to save time, cut costs, and better manage printing resources. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ's multi-vendor support and easy backup/restore features. We understand your concern about the reporting functionality and will work on enhancing this aspect for a better user experience. ### 25. My Review on MyQ solution **Rating:** 4.5/5.0 stars **Reviewed by:** Mirko M. | Solutions Specialist | MDS Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about MyQ?** In a nutshell: Smart, Intuitive and really Appreciable as for IT people who have to administrate the application as for end users! **What do you dislike about MyQ?** Although any solution in the same segment can be surely improved, however I honestly don't find any really negative point on MyQ. It looks like a complete product able to cover the major needs in the most of projects. **What problems is MyQ solving and how is that benefiting you?** It make easier my daily tasks when printing and scanning documents. **Official Response from MyQ Solution:** > Thank you for the kind words! We're glad to hear that MyQ has been intuitive and beneficial for both IT administrators and end users. ### 26. MYQ-Champions of the print accounting solution **Rating:** 5.0/5.0 stars **Reviewed by:** Vytautas R. | Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about MyQ?** MyQ is an easy-to-install and configure solution. It is always innovating to make life easier for users and administrators. This print accounting solution is very security-conscious. **What do you dislike about MyQ?** ManToo many versions of MyQ running. One stable update would be enough.y different versions of MyQ **What problems is MyQ solving and how is that benefiting you?** MyQ addresses print data security, document management and accounting, and helps combat environmental issues.This helps customers understand the great need for document management systems. **Official Response from MyQ Solution:** > Dear Vytautas, thank you for your thoughtful review! We’re glad you find MyQ easy to install and innovative, especially in security and print accounting. We’ve noted your feedback on versioning for improvement. It’s great to see how MyQ benefits your document management and sustainability goals. Thanks for your support! ### 27. MyQ is superb **Rating:** 5.0/5.0 stars **Reviewed by:** Boris B. | service manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MyQ?** Simple and user-friendly interface, powerful tool for managing print devices and jobs, simple installation and integration in large enviroments. **What do you dislike about MyQ?** Well, to run it on-premise, you need a Windows machine (Pro or Server). It would be very practical and economical if it could be on Linux or Synology DSM (at least for smaller installations). **What problems is MyQ solving and how is that benefiting you?** managing print documents, accouting monthly print volume, track print devices **Official Response from MyQ Solution:** > Thank you for your thoughtful review! We’re glad MyQ’s user-friendly interface and robust print management features make a difference for you. We appreciate your feedback on on-premise requirements and will share it with our team. Your support means a lot! ### 28. The software is highly intuitive and easy to use. It offers a wide range of options. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about MyQ?** Integration with Active Directory and the company's email system provides a wealth of possibilities that are extensively utilized in my work environment. **What do you dislike about MyQ?** One aspect that I would perhaps highlight as a downside is that reading the logs is quite difficult. Very often, the logs do not provide a clear indication of what the exact problem is or how it could be resolved. **What problems is MyQ solving and how is that benefiting you?** Centralized management, email scanning, folder scanning, logging using ID cards that employees also use for room access, logging with PIN codes, the ability to print from any device in the building, centralized queue management, etc **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ intuitive and easy to use, and that it offers a wide range of options. ### 29. A good system should give you everything you need. **Rating:** 5.0/5.0 stars **Reviewed by:** Nitin S. | Head Solution Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Automation and centralized management with visibility of the entire printer fleet. MyQ save employees time, reduce errors and prevent wastage with flexibility to automate your workflows. Moreover, its simple and secure to deploy. **What do you dislike about MyQ?** Not aware of any feature that is not supported, till now. **What problems is MyQ solving and how is that benefiting you?** Solution reduces cost, and unnecessary administration. It contribute towards better environment. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We're glad to hear that you haven't encountered any unsupported features so far. We're dedicated to continuously improving our system to meet your needs. ### 30. Best Print Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Koushik S. | Sr. Manager Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** 1. Monitoring and Reporting. 2. Cost Control. 3. Enhanced Security 4. User-friendly Interface 5. Easy Installation **What do you dislike about MyQ?** I don't find any challenges in MyQ. However, sometimes, challenges come from customer end. Updating MyQ patch resolves the issue. **What problems is MyQ solving and how is that benefiting you?** 1. Saves Cost 2. Helps to Manage Prints 3. Can create Individual cost center 4. Security 5. Analysis **Official Response from MyQ Solution:** > Thank you for highlighting the benefits of MyQ, including cost control and enhanced security. We appreciate your input! ### 31. Professionalism and Reliability: My Experience with MyQ **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo B. | Esperto Digital Trasformation C/O Centro Studi Nazionale, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about MyQ?** the multifunctions in the company are managed via MyQ X. I am very happy with the experience as an end user. A very useful tool that should be present in every office. **What do you dislike about MyQ?** I didn't find any negative points during my experience. Everything was handled excellently and I was completely satisfied with the service/product provided. **What problems is MyQ solving and how is that benefiting you?** I am happy to use the scan to email and FollowMe functions **Official Response from MyQ Solution:** > We are thrilled to hear that you are enjoying the multifunction capabilities of MyQ X and that it has been a valuable tool for you as an end user. Thank you for your positive feedback! ### 32. Easy to customize and User friendly. **Rating:** 5.0/5.0 stars **Reviewed by:** Jezreel P. | Pre-Sales Consulant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Ease of use for end-users. Easy and fast implementation and integration for IT administrator. Lots of security features. Centralized dashboard for easy management. **What do you dislike about MyQ?** There's always room for improvement, but their customer support is the best. **What problems is MyQ solving and how is that benefiting you?** Improved security, cost reduction, and enhanced availability and resiliency, to name a few. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to customize and user-friendly, with lots of security features. We're constantly working on improving our product, and we appreciate your feedback. ### 33. Best Printing Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Jitendra M. | Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about MyQ?** No Need to add Mail id when scan to send mail. also secure priting is good. **What do you dislike about MyQ?** when we need single print it will take time to get the print. **What problems is MyQ solving and how is that benefiting you?** For Scanning Purpose. For draft Priting also confidential printing. **Official Response from MyQ Solution:** > We're glad to hear that you appreciate the convenience and security features of MyQ. We understand that the time it takes for single prints can be frustrating, and we are constantly working to improve our printing speed for a better user experience. ### 34. MyQ Enterprise Solution Review **Rating:** 5.0/5.0 stars **Reviewed by:** DAVID A. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MyQ?** User Friendly Easy to understand good reporting system super security system good accountability system good customer support system good guidline of implementation **What do you dislike about MyQ?** ability to further customize report inability to re-use license **What problems is MyQ solving and how is that benefiting you?** MyQ is providing good accountability of documents and in essence that eliminates wastages of resouces MyQ provides good security system system and in essence that eliminates vulnearablity and security of sensistive documents MyQ provides good way and wasy way of scanning MyQ provides good reporting system **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ user-friendly and that it provides good security and accountability for your documents. We appreciate your feedback and will take note of your suggestions for further customization and re-using licenses. ### 35. Value for money **Rating:** 4.5/5.0 stars **Reviewed by:** aslam s. | MPS Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about MyQ?** MyQ is a print management suite that offers the most value, it offers the usual features like secure print, scan workflows, reports and adds in fleet management options and provides options to tweak every feature. **What do you dislike about MyQ?** The GUI required an update, and the one on MyQ X 10 looks great. **What problems is MyQ solving and how is that benefiting you?** MyQ solves all print management requirements like secure printing and pull printing, scan workflows. The report options are on another level. **Official Response from MyQ Solution:** > Thank you for your positive feedback on the value and features of MyQ. ### 36. Easy to use MPS solution **Rating:** 5.0/5.0 stars **Reviewed by:** Yogesh T. | Assistant Manager - Business solutions, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2024 **What do you like best about MyQ?** Best part is end user experience. One can change the User interface as per the users requirement. Aprt from that seamless deployement of printer into the solution. **What do you dislike about MyQ?** Although most of the oems are supported , but still lot of models are not yet supported by the terminal , myq should work on that. **What problems is MyQ solving and how is that benefiting you?** Myq solves printer accounting requirements and it's a great thing to have a follow me printing when we have large number of fleets. **Official Response from MyQ Solution:** > We're thrilled to hear that MyQ is meeting your needs. We appreciate your feedback about the need for broader support for printer models and will strive to enhance our compatibility in the future. ### 37. Very usable tool for managing printing in an organization **Rating:** 5.0/5.0 stars **Reviewed by:** Vincent T. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Print management Reports Ease of use Ease of integration with our AD Number of features includng ESG support **What do you dislike about MyQ?** No issues with MyQ Creation of departments in MyQ to enable group reporting **What problems is MyQ solving and how is that benefiting you?** Reducing printing costs Reducing user management Reporting **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ to be a very usable tool for managing printing in your organization. Our goal is to provide a solution that is easy to use and integrates seamlessly with your existing systems. We appreciate your feedback and are constantly working to improve our features and user experience. ### 38. MYQ MPS **Rating:** 4.0/5.0 stars **Reviewed by:** Dinuka Sheheran B. | Printing solution support engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about MyQ?** Easy to use and intuitive. can printer from anyway in the head office and branches **What do you dislike about MyQ?** Myq latest version not support to oki printers **What problems is MyQ solving and how is that benefiting you?** it has been stop unnecessary printing. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use and intuitive, and that it has helped reduce unnecessary printing. We apologize for any inconvenience regarding the compatibility with OKI printers in the latest version. Our team is continuously working to improve compatibility with a wide range of printers. ### 39. As Printing Solution Manager in Active CS (Greece) and I suggest MyQ for security printind & more **Rating:** 5.0/5.0 stars **Reviewed by:** Giannis V. | Printing Solution Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 12, 2024 **What do you like best about MyQ?** MyQ X & MyQ Roger offer to the customer so many solution such as cloud printing, security printing, mobile printint, scanning workflows,reporting and more. MyQ has a very friendly user environment is very friendly and is compatible with all vendors. Customer Support is also something in a very good level. Easy installation **What do you dislike about MyQ?** With the last version (X) MyQ cover all customer needs and there is nothing negative at this moment. **What problems is MyQ solving and how is that benefiting you?** Security Printing, Reporting by user, mobile printing, follow me printiing. **Official Response from MyQ Solution:** > Dear Giannis, thank you for your review! We're delighted to hear MyQ X and MyQ Roger meet your needs with features like security printing, cloud solutions, and ease of use. Your praise for our compatibility and support means a lot. We're committed to continuing this standard. Thanks for recommending MyQ! ### 40. Cost Saving **Rating:** 4.0/5.0 stars **Reviewed by:** Jimil G. | Senior Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** It help full for to track and minimize the unnecessary printing **What do you dislike about MyQ?** There is some issue in report we need to create multiple reorts for our needs **What problems is MyQ solving and how is that benefiting you?** Help for minimize priting also track the printing. **Official Response from MyQ Solution:** > We're glad to hear that MyQ is helping you track and minimize unnecessary printing. We appreciate your feedback! ### 41. Quick installation **Rating:** 4.0/5.0 stars **Reviewed by:** Giancarlo M. | MDS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about MyQ?** Customizable Embedded Interface for groups or users **What do you dislike about MyQ?** it's fine like this, at the moment I haven't found any major shortcomings **What problems is MyQ solving and how is that benefiting you?** Management of users and subordinate access to cost centers **Official Response from MyQ Solution:** > Thank you for your feedback! We're pleased to hear that you haven't encountered any major shortcomings with MyQ. ### 42. MyQ-X MPS Software **Rating:** 5.0/5.0 stars **Reviewed by:** Chirag D. | Assistant Manager - Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** MyQ is one of the easiest and simplest print management solutions I have ever used. It's UI and customisation is very unique. **What do you dislike about MyQ?** Nothing ........................................ **What problems is MyQ solving and how is that benefiting you?** Giving Print Solution and protect print que job . **Official Response from MyQ Solution:** > Thank you for sharing your positive experience! ### 43. Easy to use with the latest smart printing features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about MyQ?** Easy to implement, use, and troubleshoot and give the best features above all other similar solutions in the market, Also has the best after-sales support from the MyQ team **What do you dislike about MyQ?** need to have a tool to replicate the print server installation and configuration to other sites, instead of redoing it from the start. **What problems is MyQ solving and how is that benefiting you?** single integration for scaning, accounting, reporting and controlling **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use and that it offers the latest smart printing features. We appreciate your feedback on the after-sales support and will continue to strive for excellence in this area. ### 44. MyQ is amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Abdullah A. | IT Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about MyQ?** Monitoring for printers, jobs, and users. **What do you dislike about MyQ?** The UI ( it feels old ). Better support for Chromebooks. **What problems is MyQ solving and how is that benefiting you?** Managing our organization users and printers. **Official Response from MyQ Solution:** > It's great to hear that MyQ is helping you monitor printers, jobs, and users within your organization. We appreciate your feedback about the UI and Chromebook support, and we'll use it to continue improving our product for all users. ### 45. MyQ is very easy to use for both admins and end users. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about MyQ?** Installation is straightforward, and management helps minimize waste while providing a secure and follow-me printing experience. Support is highly appreciated. **What do you dislike about MyQ?** On the MyQ X there is not much that I would change but on the Roger I would like to be able to create terminal layouts. **What problems is MyQ solving and how is that benefiting you?** It primarily solves problems for me that were otherwise a problem on user PCs, such as a large number of drivers, locations for scanning, etc. **Official Response from MyQ Solution:** > Thank you for your positive feedback! We're happy to hear that MyQ has helped minimize waste and provided a secure printing experience. We appreciate your input about the MyQ X and Roger, and we will take this into account for future enhancements. ### 46. Secure Printing **Rating:** 4.5/5.0 stars **Reviewed by:** sunil p. | Senior Executive, Enterprise (> 1000 emp.) **Reviewed Date:** December 02, 2024 **What do you like best about MyQ?** Secure Printing, Print Wastage reduce **What do you dislike about MyQ?** when user take more print that time it will need to wait **What problems is MyQ solving and how is that benefiting you?** Secure Printing & Printing Wastage reduce also cost effective **Official Response from MyQ Solution:** > We're glad to hear that you appreciate the secure printing and reduction in print wastage that MyQ provides. ### 47. Extremely Good Software **Rating:** 5.0/5.0 stars **Reviewed by:** Yash C. | Implementation engineet, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Ease of installation Option for printing **What do you dislike about MyQ?** list of printers compatible with myq the option for retrieving print jobs **What problems is MyQ solving and how is that benefiting you?** print managment ease of installtion configuration and deployment **Official Response from MyQ Solution:** > Thank you for your positive feedback! We are pleased to hear that you find MyQ's ease of installation and print management beneficial. We are constantly working to enhance the compatibility of printers. ### 48. Print Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sapan S. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Print Management, User print tracking alos color print restriction **What do you dislike about MyQ?** Service Stop some times also done some report work manually. **What problems is MyQ solving and how is that benefiting you?** User Print Tracking, Colour print restriction **Official Response from MyQ Solution:** > We appreciate your positive feedback on the user print tracking and color print restriction features. We understand the frustration caused by service interruptions and manual report work. Our team is dedicated to addressing these issues and enhancing the overall user experience. ### 49. Really easy to use and implement **Rating:** 5.0/5.0 stars **Reviewed by:** Claudio C. | Software and Solutions Product Specialist & Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about MyQ?** Ease of use and configuration and graphic appearance **What do you dislike about MyQ?** There is nothing I don't like........... **What problems is MyQ solving and how is that benefiting you?** Centralized management of printing and scanning. Control of printer usage and secure access **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use and configure. Our goal is to provide a user-friendly experience for our customers. ### 50. MYQ Review **Rating:** 5.0/5.0 stars **Reviewed by:** sankar t. | Senior System Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about MyQ?** Best support MYQ in all the time Easy to handle ,user compatability Easy of implementation Easy of Intergration freqency of use **What do you dislike about MyQ?** Graphicas interface need to improve always internet Required for licesnse to be active **What problems is MyQ solving and how is that benefiting you?** Common Print Que Assening Monitoring print usage Automatic email Notification Centerlized print Managment Easy to access printer any where by user **Official Response from MyQ Solution:** > We are glad to hear that you find our support to be the best and that MyQ is easy to handle and integrate. Thank you for your feedback! ## MyQ Discussions - [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) - 1 comment, 1 upvote - [View MyQ pricing details and edition comparison](https://www.g2.com/products/myq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-28+04%3A39%3A08+-0500&secure%5Bsession_id%5D=9ead52d2-76a2-43d5-bc52-0593bd2f43e1&secure%5Btoken%5D=4e2425c4a81e61af6e43f04a49c2dc4d532b5d283cbbf5ea84ccd55384187175&format=llm_user) ## MyQ Features **Hardware** - New Printers - Network - Queues - Updates - Employee Computers **Edit** - File Type - Color - Crop - Size **Operating System** - PC Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Image Enhancement **Logistics - Print Fulfillment** - Efficiency **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Logistics** - Print Jobs - Cost - Cut Waste - Compliance **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Customization - Print Fulfillment** - Integration - Flexibility - Templates ## Top MyQ Alternatives - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - 4.5/5.0 (530 reviews) - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) - 4.6/5.0 (390 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)