MyQ Reviews & Product Details

MyQ offers different printing methods, covering the full range of possibilities and providing an adequate system for print control and management. Although it may be a bit complex to manage at first, with some experience, it becomes a very practical and easy-to-manage tool. Review collected by and hosted on G2.com.

I believe what I like least about MyQ is the complexity of port management it requires. There are often difficulties in implementing solutions, as many times antivirus and/or firewalls block ports necessary for the proper functioning of MyQ, especially for the installation/activation of embedded systems. Review collected by and hosted on G2.com.

Redundancy at the printing service level is very useful: if a multifunctional device fails, the user can use any other device embedded with MyQ, without needing to add another printer or create a new print queue. Review collected by and hosted on G2.com.

One aspect that could be improved is allowing the modification of notification settings. For example, the toner level notification only activates when it reaches 20%; if I wanted to receive it at a different toner percentage, MyQ does not allow me to do so. Review collected by and hosted on G2.com.

MyQ Roger is a cloud-native print solution that does not require anything but agents installed on endpoints, which makes it very lightweight. Review collected by and hosted on G2.com.

MyQ Roger, the cloud-native version of MyQ software, is just not there yet. The stability of the app, the need of constant user reauthentication, frequent problems with availability of the MyQ Roger servers, various user synchronization issues from our Entra tenant - it all ruins the usability. You just can't depend on it. Review collected by and hosted on G2.com.

The main advantages of using MyQ are increased security, Follow-Me Printing, better control of prints, cost reduction, centralized management, scan automation, management of multiple locations, and high document availability. Review collected by and hosted on G2.com.

installation and configuration can become complex since it's not just about installing the program and starting to print. Usually, several steps need to be configured, which can become complex in a complex infrastructure. Review collected by and hosted on G2.com.

The specific parameterization for the profiles and print queues for each company. The advantage is that it allows molding at the request of the end user. price with other printing software. Review collected by and hosted on G2.com.

In the records, they don't specify the error to correct. The disadvantage it has is the reports being so extensive. Review collected by and hosted on G2.com.

I really appreciate how stable MyQ is. Once it's deployed and tuned, it just runs smoothly, handling heavy loads gracefully without causing us to get frantic calls at midnight. The admin console is another aspect I like a lot; it keeps everything—from queues to users and policies—in one place, making it easy to manage and generate genuinely useful reports for finance teams. The card-tap release feature for end-users feels seamless and reduces friction, while the mobile release option is a nice fallback in case someone forgets their card. Pull printing from any device on the network is another feature that removes daily annoyances. I also like that MyQ supports mixed fleets, handling different MFP brands without any issues. The rules engine is flexible enough to set policies without scripting, which significantly reduces paper and toner usage. User provisioning through Active Directory works flawlessly, and the job roaming experience is incredibly smooth. I also appreciate the strong alerts and proactive monitoring, keeping us informed about toner levels and device status before clients notice. Finally, the mobile and BYOD printing options are robust, allowing users to print from personal devices securely. Review collected by and hosted on G2.com.

Nothing major, but a few honest gripes: The admin dashboard interface feels dated compared to the modern SaaS tools we use day to day. Functionally it does everything you need, but the look and feel is showing its age - some of the navigation could be cleaner, and a lot of common tasks take more clicks than they should. A UI refresh would go a long way. Initial setup and configuration for large multi-branch deployments is also genuinely time-consuming and requires real technical expertise. If you're rolling it out across dozens of locations with different network setups, AD structures, and device mixes, it's not something a generalist can knock out in an afternoon. Once it's in place it's stable, but the on-ramp is steep, and better setup wizards or templated deployment profiles would help a lot. Reporting customization is the third one. The built-in reports cover the common cases well, but every now and then a client asks for a very specific format - say a particular cost center breakdown or a custom field grouping for compliance - and we end up exporting to Excel and reshaping it manually, or building workarounds. More flexibility in the report builder, including custom templates and scheduling, would save us a lot of back-and-forth. Review collected by and hosted on G2.com.

Tiene mejoras de seguridad, es escalable, piensa en todos los escenarios de los clientes y diferentes areas de la industria, es muy bueno. Review collected by and hosted on G2.com.

En realidad, es buen software, realmente esta pensado para todo mundo, no hay algo que me disguste. Review collected by and hosted on G2.com.

that adapts to any topology or requirement a client may have, user-friendly interface for administrators and users, implementer of myq, implementer of myq, Review collected by and hosted on G2.com.

Difficulty identifying connection errors, both in embedded configurations and synchronizations with the DA. It shows error codes, but they are not very clear to inform the clients. Review collected by and hosted on G2.com.

It has very good features and is user-friendly. Review collected by and hosted on G2.com.

that uses many ports and specific configurations to enable in security systems and is not specific when showing the failures, it does not say the error is in port number such in the traffic that enters or exits Review collected by and hosted on G2.com.

I like MyQ's multi-brand availability, as it allows us to use devices from different vendors in one configuration, which is great for us as a multi-brand provider. The support site is very friendly, making it easy to get help when needed. I appreciate the effective device monitoring, as it enables using one app for everything. Customization is also a strong point, especially for big customers, offering flexibility to meet specific needs. The licensing model is straightforward and simplifies making offers to customers. Additionally, I found the installation to be straightforward. Review collected by and hosted on G2.com.

Failover and load balancing functionality needs improvement for 24/7 system availability. The download section isn't easy to detect what package to download and could be better categorized. Review collected by and hosted on G2.com.