--- title: MyQ Reviews meta_title: 'MyQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 126 reviews by the users' company size, role or industry to find out how MyQ works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 126 scale: '5' date_modified: '2026-08-13' parent_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # MyQ Reviews **Vendor:** MyQ **Category:** [Print Management Solutions](https://www.g2.com/categories/print-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 126 ## About MyQ MyQ develops print management solutions designed to make printing personalized, secure, and cost-effective. MyQ X features an intuitive user interface that supports deep personalization, allowing users to complete everyday tasks quickly through one-click actions. Powerful document workflows streamline scanning through smart automation, while advanced accounting and reporting tools provide clear insight into print costs and usage. MyQ Roger, a public cloud solution, allows users to browse cloud storages, print documents anytime from anywhere, and create customized scanning workflows that can even be triggered by voice commands. MyQ Roger turns a smartphone into a portable digital office, enabling documents handling from anywhere with an internet connection. Built on a public cloud architecture, MyQ Roger always delivers high availability and supports organizations of any size on their digital transformation journey. ## MyQ Pros & Cons **What users like:** - Users appreciate the **simplicity of use** in MyQ, enjoying easy access and integration features. (40 reviews) - Users appreciate the **flexibility and user-friendly interface** of MyQ, enhancing their overall printing experience. (19 reviews) - Users appreciate the **easy setup** of MyQ, making installation and configuration straightforward and user-friendly. (17 reviews) - Users praise the **user-friendly interface** of MyQ, appreciating its ease of use and intuitive design. (16 reviews) - Users appreciate the **efficient management capabilities** of MyQ, simplifying printer oversight and enhancing workflow integration. (12 reviews) - Users commend the **excellent customer support** from MyQ, enhancing their overall experience with the product. (11 reviews) - Easy Integrations (11 reviews) - Security (11 reviews) - Setup Ease (10 reviews) - Integrations (8 reviews) **What users dislike:** - Users are frustrated by the **missing features** like Linux support and encryption for scanned documents in MyQ. (5 reviews) - Users report **printing issues** with MyQ, including delays for single prints and challenges with imported groups. (5 reviews) - Users face **compatibility issues** with MyQ, especially with Konica Minolta and device restrictions. (4 reviews) - Users feel limited by the **lack of customization options** in MyQ, especially for server installations and layouts. (4 reviews) - Users note the **limited reporting capabilities** of MyQ, suggesting improvements for better functionality and versatility. (4 reviews) - Poor Reporting (4 reviews) - Technical Glitches (4 reviews) - Users face **driver compatibility issues** with MyQ, particularly with Oki and Konica Minolta printers in mixed environments. (3 reviews) - Update Issues (3 reviews) - Installation Issues (2 reviews) ## MyQ Reviews ### 1. Very useful print redundancy: continuity without reconfiguring queues **Rating:** 4.0/5.0 stars **Reviewed by:** Fredpa M. | Ingeniero de soporte, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about MyQ?** Redundancy at the printing service level is very useful: if a multifunctional device fails, the user can use any other device embedded with MyQ, without needing to add another printer or create a new print queue. **What do you dislike about MyQ?** One aspect that could be improved is allowing the modification of notification settings. For example, the toner level notification only activates when it reaches 20%; if I wanted to receive it at a different toner percentage, MyQ does not allow me to do so. **What problems is MyQ solving and how is that benefiting you?** MyQ solves print control in an environment where it is necessary to know and control what users print. It also allows me to centralize users in a database, which facilitates the management of users and passwords. Additionally, workflows can be automated, for example, document digitization can be directed to the destination we need. **Official Response from Andre Munhoz Pinto:** > Thank you for taking the time to share your experience with MyQ. It's great to hear that features like print redundancy, centralized user management, and workflow automation are delivering real value in your environment. We also appreciate your suggestion regarding configurable toner notification thresholds. Feedback like this helps us continue improving the product. Thanks again for your support and for being part of the MyQ community! ### 2. solid functions, very customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Roger S. | Ingeniero de soporte, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2026 **What do you like best about MyQ?** It has very good features and is user-friendly. **What do you dislike about MyQ?** that uses many ports and specific configurations to enable in security systems and is not specific when showing the failures, it does not say the error is in port number such in the traffic that enters or exits **What problems is MyQ solving and how is that benefiting you?** Allows complete control of the print fleet, and the information is very clear **Official Response from Andre Munhoz Pinto:** > Hi Roger, thanks for your review! We're glad to hear you're finding MyQ user-friendly and that it's helping you manage your print fleet more effectively. We also appreciate your feedback on troubleshooting and error messages. Comments like yours help us better understand where we can improve. ### 3. MYQ **Rating:** 4.0/5.0 stars **Reviewed by:** damir v. | System administrator and consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about MyQ?** MYQ is easy to install and intuitive to use. The website is also accessible and easy to navigate. **What do you dislike about MyQ?** I have to admit that I didn't notice anything I didn't like enough to mention. **What problems is MyQ solving and how is that benefiting you?** It solves the problems of consolidating device monitoring as well as setting up a diverse fleet of devices. **Official Response from MyQ Solution:** > We're glad to hear that you found MyQ easy to install and intuitive to use. We strive to provide a user-friendly experience for our customers. ### 4. Quality print management option **Rating:** 4.0/5.0 stars **Reviewed by:** Ivan B. | System administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about MyQ?** Installation was straightforward, and it was easy to use right out of the box. I also like having the option to use cloud services such as Google or OneDrive. **What do you dislike about MyQ?** Reports could use some tweaking, and it would help if they included more data. Support for Konica Minolta devices would be most welcome. **What problems is MyQ solving and how is that benefiting you?** Pull printing, secure user authenticaion and management. It also helps reduce printing costs, improve document security, and streamline workflows by enabling centralized device monitoring. **Official Response from MyQ Solution:** > We're glad to hear that the installation process was straightforward and that you found MyQ easy to use. We appreciate your feedback on the reports and will take it into consideration for future improvements. We are continuously working to expand our device support, and we will take your request for Konica Minolta devices into account. ### 5. Helps in streamlining our services **Rating:** 4.0/5.0 stars **Reviewed by:** John K. **Reviewed Date:** August 18, 2025 **Official Response from MyQ Solution:** > We are glad to hear that our services have helped in streamlining your experience. Thank you for your feedback! ### 6. MyQ - An intuitive printer management software geared toward large businesses. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about MyQ?** The manageability of the printers via MyQ is great! It allows the administrators to see in real time toner levels, meter clicks, status/issues, as well as active user sessions. In conjunctioin with RealVNC, managing printer servers has never been easier for me. Please note that I had previously been working with PaperCut. The implementation was a smooth process for the amount of work we had ahead of us. The importing of users and groups was easy to manage and helped greatly with the integration of MyQ into our environment. **What do you dislike about MyQ?** MyQ being as new as it is and having the gumption to push out experimental features, there can be bugs. The patches come often should an issue arise and the patching process is simple. One feature I personally had an issue with was limiting the scope of imported groups. Our Azure import carried a large amount of groups that were redundant/unnecessary in the print server. I have heard this is being worked on and looked into being implemented in seperate patches. **What problems is MyQ solving and how is that benefiting you?** MyQ is working very well as a way to keep unauthenticated users form printing via IP or directly. If they cannot authenticate against the MyQ server, they will not be able to print and we will not be charged for it. This was a big issue in the past and MyQ was a much needed fix for that issue. **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ! We're glad to hear that the manageability of the printers and the smooth implementation process have been beneficial for your business. ### 7. MYQ MPS **Rating:** 4.0/5.0 stars **Reviewed by:** Dinuka Sheheran B. | Printing solution support engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about MyQ?** Easy to use and intuitive. can printer from anyway in the head office and branches **What do you dislike about MyQ?** Myq latest version not support to oki printers **What problems is MyQ solving and how is that benefiting you?** it has been stop unnecessary printing. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use and intuitive, and that it has helped reduce unnecessary printing. We apologize for any inconvenience regarding the compatibility with OKI printers in the latest version. Our team is continuously working to improve compatibility with a wide range of printers. ### 8. Cost Saving **Rating:** 4.0/5.0 stars **Reviewed by:** Jimil G. | Senior Executive, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** It help full for to track and minimize the unnecessary printing **What do you dislike about MyQ?** There is some issue in report we need to create multiple reorts for our needs **What problems is MyQ solving and how is that benefiting you?** Help for minimize priting also track the printing. **Official Response from MyQ Solution:** > We're glad to hear that MyQ is helping you track and minimize unnecessary printing. We appreciate your feedback! ### 9. Quick installation **Rating:** 4.0/5.0 stars **Reviewed by:** Giancarlo M. | MDS Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about MyQ?** Customizable Embedded Interface for groups or users **What do you dislike about MyQ?** it's fine like this, at the moment I haven't found any major shortcomings **What problems is MyQ solving and how is that benefiting you?** Management of users and subordinate access to cost centers **Official Response from MyQ Solution:** > Thank you for your feedback! We're pleased to hear that you haven't encountered any major shortcomings with MyQ. ### 10. MyQ is amazing **Rating:** 4.0/5.0 stars **Reviewed by:** Abdullah A. | IT Technical Support, Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2024 **What do you like best about MyQ?** Monitoring for printers, jobs, and users. **What do you dislike about MyQ?** The UI ( it feels old ). Better support for Chromebooks. **What problems is MyQ solving and how is that benefiting you?** Managing our organization users and printers. **Official Response from MyQ Solution:** > It's great to hear that MyQ is helping you monitor printers, jobs, and users within your organization. We appreciate your feedback about the UI and Chromebook support, and we'll use it to continue improving our product for all users. ### 11. Print Management **Rating:** 4.0/5.0 stars **Reviewed by:** Sapan S. | Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about MyQ?** Print Management, User print tracking alos color print restriction **What do you dislike about MyQ?** Service Stop some times also done some report work manually. **What problems is MyQ solving and how is that benefiting you?** User Print Tracking, Colour print restriction **Official Response from MyQ Solution:** > We appreciate your positive feedback on the user print tracking and color print restriction features. We understand the frustration caused by service interruptions and manual report work. Our team is dedicated to addressing these issues and enhancing the overall user experience. ### 12. Good overall but missing features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MyQ?** Easy to setup and manage. Fast deployment in MS only ecosystem. **What do you dislike about MyQ?** No linux based server instalation. No option to Easy scan to non-MS SMB share. **What problems is MyQ solving and how is that benefiting you?** Optimal printing expenses and billing for third party users. **Official Response from MyQ Solution:** > Thank you for sharing your experience with MyQ. We're pleased to hear that you find it easy to set up and manage, with fast deployment in a Microsoft-only ecosystem. We understand your frustration with the lack of Linux-based server installation and the inability to easily scan to non-MS SMB shares. Your feedback is valuable to us, and we will use it to improve our product for all users. ### 13. Good product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 19, 2024 **What do you like best about MyQ?** What I like most is the simplicity of use. **What do you dislike about MyQ?** I have no comments for MyQ software. It is all OK. **What problems is MyQ solving and how is that benefiting you?** Using one driver on the print server for all MFP devices. **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ easy to use. Thank you for your positive feedback! ### 14. after setting it works by itself, requires a minimum of interventions, you only add paper and toner **Rating:** 4.0/5.0 stars **Reviewed by:** Lubomir D. | IT administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2022 **What do you like best about MyQ?** simple user-friendly administration, possibility of selective synchronization of users from AD, automation of processes, simple identification of users via PIN, automatic evaluation of consumption according to the organizational structure **What do you dislike about MyQ?** not all printer manufacturers provide an interface to their printers for MyQ, which unfortunately limits full control via MyQ, we have printers from 2 manufacturers and unfortunately only Kyocera has full support, Xerox does not, so you have to choose the ones that have support when buying new printers - you simplify life :-) **What problems is MyQ solving and how is that benefiting you?** MyQ simplifies the usual office routine (print, scan, copying documents) for your users and simplifies the work of administrators because you are able to set up simple tasks run with a single key on the control panel - no complicated printer control panel settings, which will be appreciated especially by your users **Official Response from MyQ Solution:** > Thank you for sharing your positive experience with MyQ. We appreciate your feedback on the user-friendly administration and the automation of processes. We understand the challenge with printer support and are working to improve compatibility with more manufacturers. ### 15. Czech Customs **Rating:** 4.0/5.0 stars **Reviewed by:** Jiri V. | Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Simplified licensing, relatively simple system administration **What do you dislike about MyQ?** Nothing comes to my mind, all OK, but I don't like upgrades too often **Recommendations to others considering MyQ:** MyQ has simplified, streamlined and accelerated our work **What problems is MyQ solving and how is that benefiting you?** Simplifies licensing, allowing us to save about 30 percent on licensing costs compared to older licensing **Official Response from MyQ Solution:** > We're pleased to hear that MyQ has helped you save on licensing costs and streamlined your work. We will continue to work on enhancing the system administration process to provide an even better user experience. ### 16. Very easy to use and config **Rating:** 4.0/5.0 stars **Reviewed by:** Joao S. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about MyQ?** the very intuitive configuration and easy to use **What do you dislike about MyQ?** the user profile can't load the AD thumbnailPhoto **Recommendations to others considering MyQ:** Please Contact your Kyocera near reseller, it will help you doing the right choices **What problems is MyQ solving and how is that benefiting you?** Printing Costs control and imposing RPGD **Official Response from MyQ Solution:** > We're glad to hear that you find MyQ intuitive and easy to use. We appreciate your feedback about the user profile and will take it into consideration for future improvements. ### 17. MyQ **Rating:** 3.5/5.0 stars **Reviewed by:** IT.Bhandup B. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Printer Counter Reading & Reports working best work with **What do you dislike about MyQ?** unnecessary mail form system health working best work with **Recommendations to others considering MyQ:** yes **What problems is MyQ solving and how is that benefiting you?** Easy to monitor print management working best work with **Official Response from MyQ Solution:** > Thank you for sharing what you like best about MyQ! ### 18. MyQ G2 Review **Rating:** 3.5/5.0 stars **Reviewed by:** Raghu P. | IT Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Report of Counter and Report alerts are perfect **What do you dislike about MyQ?** unnecessary report & Mails for system health **Recommendations to others considering MyQ:** YES **What problems is MyQ solving and how is that benefiting you?** toner counter & Toner Delivery within time **Official Response from MyQ Solution:** > Thank you for sharing your feedback! ### 19. Useful for manage different type of devices. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** it supports all types of printing devices, including color printers and timely sends notifications to further actions to be taken. **What do you dislike about MyQ?** Sometimes SQL Takes more hardware resources from the system. **What problems is MyQ solving and how is that benefiting you?** must have to show count of simplex and duplex. and also include the usage of pages. **Official Response from MyQ Solution:** > We appreciate your positive feedback about MyQ's usefulness in managing different types of devices and its support for color printers. ### 20. good **Rating:** 4.0/5.0 stars **Reviewed by:** Joy B. | Customer Support Engineer (IT), Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** In the My Q app the better part is the auto-generated counter reading. **What do you dislike about MyQ?** Unnecessary mail generated mail received from the My Q app regularly. **Recommendations to others considering MyQ:** Yes **What problems is MyQ solving and how is that benefiting you?** The page count reading problem was resolved and the benefit is it was easy to send the bill. **Official Response from MyQ Solution:** > Thank you for sharing what you like best about the MyQ app! We're glad to hear that the auto-generated counter reading is helpful for you. ### 21. Neat to use software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about MyQ?** Clarity and easy onboarding. Good menu structuread **What do you dislike about MyQ?** Often slow on the Kyocera devices. Print queues are not encrypted as was the case with Canon Uniflow **What problems is MyQ solving and how is that benefiting you?** Prints are not displayed encrypted in the Windows print queue, but in plain text **Official Response from MyQ Solution:** > We appreciate your positive feedback about the clarity and ease of onboarding with our software. ## MyQ Discussions - [More options in reporting](https://www.g2.com/discussions/more-options-in-reporting) - 1 comment, 1 upvote - [View MyQ pricing details and edition comparison](https://www.g2.com/products/myq/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A09%3A44+-0500&secure%5Bsession_id%5D=eb2f6159-70e1-4fa5-b418-f1eb528875ef&secure%5Btoken%5D=81a8543342f88648e7619cc87df2d10c005558809aadde977033c5d92f6f5132&format=llm_user) ## MyQ Integrations - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) ## MyQ Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Hardware** - New Printers - Network - Queues - Updates - Employee Computers **Edit** - File Type - Color - Crop - Size **Operating System** - PC Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Image Enhancement - Text Extraction - Metadata Extraction - Data Capture and Transfer - Batch Processing - Invoice Processing **Logistics - Print Fulfillment** - Efficiency **Agentic AI - Print Fulfillment Services** - Cross-system Integration **Logistics** - Print Jobs - Print Billing - Cut Waste - Compliance - Print Job Deletion - Print Job Routing - Secure Print Job Release **Logistics** - Upload - Email Attachment - Direct Send - Document Management - Search **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac - Document Conversion **Customization - Print Fulfillment** - Integration - Flexibility - Templates **Additional Functionality** - Multi-Printer Support - Guest Printing - Secure Login - Data Visualization - Alerts/Notifications - Monitoring - Third-Party Integrations - Role-Based Permissions - Usage Tracking/Analytics - Job Management - Single Sign On - Budget Control - Billing & Invoicing - Cost Tracking - Mobile Printing - Print Quotas/Limits - Multiple Authentication Methods - Authentication - Job Tracking - Remote Printing - Remote Update/Installation - User Management - Access Controls/Permissions - Environmental Metrics - Reporting/Analytics - Summary Reports - Multi-Language - Data Extraction - Activity Tracking - Two-Factor Authentication - Rules-Based Workflow - Alerts/Escalation - Multi-Location - Archiving & Retention - Self Service Portal - Drag & Drop - Reporting & Statistics - Document Imaging - AI Copilot - Multiple Format Support - Billing Rate Management - Device Status Monitoring - Quota Management - Generative AI - Credit Card Processing - Queue Management - Print Management - API **Additional Functionality** - Workflow Management - Offline Access - Content Scan - Collaboration Tools - Annotations - Electronic Signature - File Transfer - Role-Based Permissions - Document Review - Document Storage - Generative AI - Search/Filter - Text Editing - Data Verification - Drag & Drop - AI Copilot - Document Editing - Document Automation - Reporting/Analytics - Document Imaging - Full Text Search - Multiple Output Formats - Secure Data Storage - Convert to PDF - Data Import/Export - ID Scanning - Zone Selection Tool - Language Detection - Document Management - API - Audit Trail - Access Controls/Permissions - File Sharing - Indexing ## Top MyQ Alternatives - [PaperCut](https://www.g2.com/products/papercut-mf/reviews) - 4.5/5.0 (533 reviews) - [PrinterLogic](https://www.g2.com/products/printerlogic/reviews) - 4.6/5.0 (405 reviews) - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,206 reviews)