My experience with MyOperator has been extremely disappointing Review collected by and hosted on G2.com.

My experience with MyOperator has been extremely disappointing. The voice broadcast service is unstable, unreliable, and far from what a business expects from a communication platform.

What makes it worse is their support. They simply do not respond — neither to emails nor to phone calls. Issues remain unresolved for days, and there is no accountability from their team. This level of unprofessionalism makes the service unusable for any serious business.

What I Dislike:

Poor call and broadcast quality

No response from customer support

No follow-up or acknowledgement of issues

Unreliable platform performance

Recommendation:

Based on my experience, I would not recommend MyOperator for any business-critical communication needs unless they improve their service and support drastically. Review collected by and hosted on G2.com.

The one thing Ilike is the calling process to manage the clients incoming calls and outbound calls. Review collected by and hosted on G2.com.

The major concern for not going further is support from them as there platfrom is so much buggy in which support team take 3-3 hours support session with us in which they waste the time. and the intergation is also disaster in which they have the native api which only works to pass the data into the crm which is of no use. We have a frequency usage on daily basis but this platform doesnt work properly. Review collected by and hosted on G2.com.

Customer support is good. Got great set of features.... Review collected by and hosted on G2.com.

We used hubspot and required missed calls to be added as tasks. Their website lists so... But implementing it as an actionable task is a pain.... Never happens. Never worked out...

UI is too old and UX feels clunky Review collected by and hosted on G2.com.

Tool UI is simple to use for setting up for internal implementation. Review collected by and hosted on G2.com.

Customer support team did not find it user friendly. Use is for daily purpose, but not handy enough. Less features. Integration takes alot of time. Review collected by and hosted on G2.com.

User friendly admin panel, until taken package dealing was100% perfect Review collected by and hosted on G2.com.

Most of the reviews are not genuine paid reviews, I’m here for saying on my experience with my operator- Best user friendly admin panel, best support until take a package, before what they said you won’t get major features that they ask additional huge money that you can’t afford. They will say refund options with in one month that you won’t get. In my issue they won’t give additional virtual number. As my company wants more numbers that they know that’s why they doing this like most of the customers facing this like issues. You can check first negative reviews then think about want or not. In my concern I moved from this and take Exotel package now I have 19 virtual number and unlimited options with cheaper price. I have lost near 50k with their fake commitment so beware to deal with them. I don’t know how this company have this many reviews finally I understand all positive reviews are paid. I won't say exotel package but 100% if you take package they gonna steal your money. My humble request don't take myooperator Review collected by and hosted on G2.com.

The ease of setting up workflows, the ai generated voice assistant andhow economical it is compared to most of the competition. Review collected by and hosted on G2.com.

I wish there were more intricate ways of setting uo workflows and more granular settigns ith regards to teams and calls. Review collected by and hosted on G2.com.

Super-easy User Interface - The interface of the software is self-explanatory. Without even a demonstration, anybody can understand the software.

24x7 customer support - The support team of MyOperator is pro-active. They are available over telephonic calls, live chat, and email as well.

Software advancements very frequently Review collected by and hosted on G2.com.

Downsides of MyOperator are:

Non-competitive pricing of the product.

They do not display all the plans on the website. Review collected by and hosted on G2.com.

Nothing. Hated the experience from day one. If you sign up make sure you dont use a discount code to buy the service. They won't refund if there is a discount code. I don't know why they say its policy. If the product is not working well and if there is a discount code why would I not get a refund. I wasted few weeks trying to get a simple direct answer for this question. Review collected by and hosted on G2.com.

I don't think they are a company that would provide services. They just have a product (mediocre) which they milk money from. When the service is not useful for the customer they would not refund the money back saying the refund policy says full refund within the first 30 days. When I asked them your policy doesnt say that you wont do a prorated refund after 30 days they don't answer. Now they say since you have a discount code you cannot get a refund. They just steal money stay away from them. Review collected by and hosted on G2.com.

Dashboard is very simple and easy to use Review collected by and hosted on G2.com.

Nothing like this is there. If you will use it you came to know about it Review collected by and hosted on G2.com.

To improve our customer service, we've used MyOperator to track the number of calls we've received and who's making them. We use the call log and recording system to keep track of quality and efficiency. Review collected by and hosted on G2.com.

As of now there won't be any dislikes for this software and we are happy to use the same. Review collected by and hosted on G2.com.