
I really like that Microsoft Intune Enterprise Application Management solves real security problems without forcing full device control. It offers strong app-level security, which is especially important for BYOD, contractors, and partners where full device management is impractical. The security measures are lighter and more targeted, allowing users to maintain personal freedom with their apps, which enhances adoption and reduces resistance. The system is identity-driven and automatic, meaning app access follows the user, not the device, and it's incredibly valuable for IT teams because everything just works with Entra ID. Conditional Access combined with App Protection offers powerful controls like requiring MFA and encryption on personal devices. Its cloud-native architecture makes it easy to scale and handle remote and hybrid users effectively without maintaining infrastructure. There's a clear separation of responsibilities with Intune handling apps and data, making it more modular. It's deeply integrated with Microsoft 365 apps, which are consistently updated and well-documented, leading to better use of the platform. Review collected by and hosted on G2.com.
I find the limited protection for non-Microsoft apps a bit frustrating because the App Protection Policies (MAM) primarily work with Microsoft apps and a few third-party apps. This often leaves many business-critical third-party apps without proper protection. Also, the process of app wrapping can be quite cumbersome. It adds complexity, can break app functionality, and sometimes requires re-wrapping with updates. Troubleshooting policy issues can lack clarity as well, with root causes not always being obvious, fragmented logs, and vague error messages. This makes troubleshooting slower and leads to more support tickets. Sometimes the user experience can be confusing too. Users don't always understand prompts for app PINs or why their copy/paste features are blocked, which causes frustration and leads to helpdesk calls. Reporting feels functional but not very insightful. It's difficult to drill down into areas that cause user friction, which makes it more reactive than proactive. Additionally, I feel like the complexity in licensing can create confusion during procurement, which leads to unexpected feature gaps post-purchase. Review collected by and hosted on G2.com.
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