Microsoft Intune Reviews & Product Details

Microsoft Intune Overview

What is Microsoft Intune?

Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management.

Microsoft Intune Details
Product Description

Enables secure mobile productivity. Enterprise mobility. Identity-driven security across devices, platforms, apps, and data. Modern Windows & Mac management.


Seller Details
Seller
Microsoft
Ownership
NASDAQ:MSFT
Company Website
Phone
+1 (877) 276-2464
Year Founded
1975
HQ Location
Redmond, WA
Total Revenue (USD mm)
$125,843
Twitter
@Microsoft
9,300,495 Twitter followers
LinkedIn® Page
www.linkedin.com
193,766 employees on LinkedIn®
Description

Microsoft Corporation develops, licenses, and supports software products and services; and designs and sells hardware worldwide. Flagship products include Windows, Office, Azure, SQL Server, Exchange, SharePoint, Dynamics ERP and CRM, as well as Xbox; Skype; and Windows Phone.

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Microsoft Intune Reviews

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UK Local IT Support - Technical Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

No need for AD controller so no need to patch it and this managament is accesible from anywhere. Computers can access new policy updates from intune server. This allows to control every pc either it is connected to vpn or not. Very easy to reset devices. Can create full automatisation for workstation so no need for local support to do manual work after it administrator has created politics for workstations depending usersgroups and or other parameters. My collegues were very suprised what can be done watching popup window magics. No need to remember username - it is your email adress. Easy to push some settings like wifi passwords, printers, sharepoint settings. So no need to tell users corporate wifi passwords. Integrated option to install office 365 from microsoft cloud with option to chose exact office version and/or difference from current version. For example 2 versions behind. Review collected by and hosted on G2.com.

What do you dislike?

Group policy restrictions that does not allow to work like with classic ad. It was complicated to start using it to get everything ready for everyday users. Had to change my logics from clasic domain controller to intune that is different. Different settings in different places. Many things are not automated and there is need a lot for powershell scripts. Also license costs are high for personal/ home usage. Also Microsoft license politics that allows one type of licenses for some max count ~250 each. No integrated solution for data loss protection on workstations like usb port blocking for data write. Had to implement registry hacks and third party software for this task. Did not find oportunity to create administrator account for group of workstations as there was no groups/folders like in classic active directory. I had workstations in several countries and local support actualy could login to different country workstation as administrator. Also imposible to connect to hiden administrator shares ( c$) so very hard to shadow copy data from workstation without user knowladge. Some printer models could not be pushed to workstations due driver limitations (canon) that require local default administrator account to be used while installing network installation of the driver. sometimes it takes time to apply new politics from server so during setting configuration you can never be sure if everything works as expected. Very hard to debug configuration and powershell scripts as there are very few logs that can be found on device managament console. Hard to find manuals internet as intune mangament console has changed several times and sometimes manual is from old version that differs a lot from current one. There are some regions where cloud instalation was not so easy or did not happen at all Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Be very patient. Start using it when you have plenty of time to experiment and investigate. Change you way of thinking from Active directory as this service works very different and the rules are not the same. Sometimes it takes some period of time to apply new settings and you can understand if you have configured all good and you just have to wait or something is wrong. Remember that it is hard to find info about intune as it is not so popular as Active Directory. Also it has changed a lot since first version and very often manuals are outdated. So new vision and be pacient. Be ready to experiment so there will be a lot of wasted time in unsuccessfull experiments. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I built whole computer infrastructure for workstations instead of domain controller. It gave ability to control workstations without any vpn connection. The main benefit is that you dont need several domain controller servers. Very good implemetnation with all other office 365 products - like teams, sharepoint, etc. Good control over workstations. Just add license, enter name, surname and user is ready. Review collected by and hosted on G2.com.

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Open Discussions in Microsoft Intune
Information Technology Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The new features with AE which is offered by Intune. Especially, now with Android Enterprise it is more easy to manage android devices using Intune. The best feature that i like about AE is to use managed play console, embedded within the Intune console which is an advocate path to deploy the apps and we can distribute those apps to other organisations as well. As DA is depricating, with AE its easy to manage BYOD devices enabling work profile in Intune. Review collected by and hosted on G2.com.

What do you dislike?

We cannot restrict the users enrolled in Intune from installing an app. So App restriction feature should be enabled soon. The app compliant features dont work for some organization. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

User interface can be improved. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Some app deployment problems with AE and they are helping on it. But with AE the google iFrame is entirely managed by google so there is nothing MS can do about it. Review collected by and hosted on G2.com.

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AM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to configure, wipe, and deploy OS images and manage mobile phones via one console and easily implement and/or connect to on premise or Azure active directory.

Wiping devices i.e. client machines and mobile devices can be done in one easy step otherwise you would need to get your hands on the physical device to wipe or make changes to that specific device. This is great for when you are dealing with a lost or stolen device.

Pushing out apps that are authorised is really easy in Intune. Just configure the app i.e VPP tokens for iphone devices then push it out to a group so only some users can install the app via the comp portal on mobile and client devices or push it out to the whole tenant in literally 3/4 clicks.

Comp portal is a great way of managing devices and seeing everything you need to see about a said device by Azure AD/Intune. I can personally see what devices are compliant, when they last signed in, what apps they have install and push out updates easily and quickly rather than relying on old SCCM groups and the software centre which is usually spotty at best on a VPN solution when the users are usually very unreliably depending on their configuration and what type of internet connection the user has at that time.

Intune has allowed myself to use Windows Autopilot so we dont have to build laptops inhouse, we can just send out a blank laptop and ask the user to sign in and InTune does all the configuration of the laptop for us. Review collected by and hosted on G2.com.

What do you dislike?

When you find a user, click on Devices, click on the device it then asks you to search the whole estate again to look for that device. Its a pain and an unwanted workaround.

Everything mainly has to be cloud or at least hybrid cloud. If you have a full on premise infrastructure, moving to Intune is hassle to set up. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

None Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently moving mobile devices and client devices to Intune away from on premise AD. Easily pushing out and managing authorised applications and managing devices remotely using the cloud. Review collected by and hosted on G2.com.

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System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

As my experiences, most of the feautures of Microsoft Intune are useful and good to use to prevnet Data loss prevention. Especially MAM are one of the best feauture of Microsoft Intune. Review collected by and hosted on G2.com.

What do you dislike?

Some of the feature are need to improve for example WIP for Managed Devices. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It prevnet coorporate data loss of company staff. Review collected by and hosted on G2.com.

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Information Technology Support Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

helps your employees to keep data on mobile with maximum protection. provide control and security from a central management. Review collected by and hosted on G2.com.

What do you dislike?

slowness between clients and switching between clients is painful Review collected by and hosted on G2.com.

Recommendations to others considering the product:

use this tool for your employees security so you can validate that this is safe.

then you can grant any access level to employees then they can access that from mobile..

great software Thanks Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

securely access of emails and files of employees

securely transfer data through office 365

can grant access to corporate apps

can restrict / limit the content Review collected by and hosted on G2.com.

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System Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It provides different services that is very effective for the organization’s success Review collected by and hosted on G2.com.

What do you dislike?

I don’t have any dislike from the features it provides. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not hesitate with the services they are providing, truly amazing! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It provides security within our corporate applications. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

One app provides all links to all useful app used at workplace. Review collected by and hosted on G2.com.

What do you dislike?

As such nothing to dislike, but its a heavy app for it takes more space on the phone Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

One acess granted to all required portals and apps Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

For Identity management and device management and the integration with Microsoft Products Review collected by and hosted on G2.com.

What do you dislike?

The integration with third party on premise devices Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing and secure your devices and identity Review collected by and hosted on G2.com.

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Systems Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

That it's secure and provides a one stop solution for most release and deployment needs. Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I can think of. Would be interesting to see how it goes for future versions. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The whole process of managing apps and delivery is a lot more streamlined now. Not a direct administrator, but this is what I've heard from admin. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

I love the control and security it provides. Also admire the ease of setting up business decides Review collected by and hosted on G2.com.

What do you dislike?

I would suggest apps to be made easier to include in the build Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would suggest more training material for the admin staff Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It helps manage and control company devices, as well as provide visibility to the admin about each device Review collected by and hosted on G2.com.

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Desktop Support Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The interface is very user friendly and straightforward Review collected by and hosted on G2.com.

What do you dislike?

The fact that it doesn’t support doesn’t support location services for lost/stolen devices Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s really helpful, reliable and relatively easy to learn Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Intune is Really good at managing advanced threat analytics Review collected by and hosted on G2.com.

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System Engineer, Cloud Operations Department
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Conditional Access,

Device Restriction Policies,

CSP Policies, Review collected by and hosted on G2.com.

What do you dislike?

BitLocker Encryption,

Not fully supported for Hybrid AD Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely highly recommended to switch from your current EP to Intune. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Managing remotely our Endpoints,

Eliminating needs to have multiple Distribution Points to hold our contents etc. Review collected by and hosted on G2.com.

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AP
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Intune is built into Office365. Since we already have an EMS license, we get Intune as part of that. It does a good job overall, such as being able to wipe remotely and gather information about hardware and applications on the mobile devices. Being a cloud service means we did not have to install anything on-premises to get Intune working and Microsoft handles all the hardware. While we did have to handle the Apple Certificate for iOS devices, it was really easy to upload and the service handled everything afterwards. Plenty of configuration options for iOS, Android, Windows Mobile, MAC, and Windows. Review collected by and hosted on G2.com.

What do you dislike?

It is lacking some of the features from other MDM vendors. For instance, there is no way to locate devices as the service does that to be GDPR compliant - we cannot even turn it on. The service is not able to setup segregation of company data into containers. We could kind of do that by using managed apps and halting the copying of data out of them. But the configuration is not as clear to make devices secure. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are going to Office365 and getting the EMS license (or E5) then you already own Intune. If you need a basic MDM then it is a really good consideration. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Securing data on mobile devices. Also, using it with SCCM in co-management mode to handle laptops when out of the office. Ability to perform a remote wipe of laptops - it can reset a computer back to a blank Windows. This is used if an employee leaves the company and does not return the laptop - while we disable the account, it is still cached on the computer if it does not connect to the Internet. With a remote wipe of Windows, we can erase the data as soon as it connects to the Internet. Keeping track of devices including hardware and application inventory. Review collected by and hosted on G2.com.

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IT Support Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Easy and good to use and the interface is good Review collected by and hosted on G2.com.

What do you dislike?

To much steps to login and to remove the account Review collected by and hosted on G2.com.

Recommendations to others considering the product:

V Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I have relized good benifits fro microsoft i tunes Review collected by and hosted on G2.com.

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System Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

We use it for mobile device, mobile applications' management, applying policies and Windows 10 management. I also have used on my iOS device the company portal for self-services application installs. Review collected by and hosted on G2.com.

What do you dislike?

Does not fully support location services.

Expertise Required to Deploy Successfully

Device tagging by project Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is an excellent and cost effective mobility management solutions that helps your company to manage the mobile devices employees use to access corporate data and applications. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a cost-effective solution for MDM, MAM, and endpoint management.

- Enrollment process.

- Application deployment.

- Applying security features Review collected by and hosted on G2.com.

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UR
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The interface is awesome Microsoft has really done an awesome work to bring intune in the market Review collected by and hosted on G2.com.

What do you dislike?

As of I don't have any points to dislike Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try you will start loving it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The technology itself is pretty amazing to give you an interface on your handy devices and really ease. Review collected by and hosted on G2.com.

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AI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The automation of deployment with AutoPilot. Review collected by and hosted on G2.com.

What do you dislike?

The lack of integration with any remote access application that isn't TeamViewer such as Connectwise Control or SplashTop. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Quickly deploying and provisioning laptops to end users with pre-configured Powershell Scripts, installed applications, security settings, and Windows policies is a huge time saver. Being able to remotely wipe devices is also a big bonus. Not to mention automating the rollout of Windows 10 Feature updates such as 1909 is a breeze with Intune. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very easy implementation and very easy management Review collected by and hosted on G2.com.

What do you dislike?

Microsoft Support for intune is very time consuming Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are securing our Office365 using Intune Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

integrates with most of Microsoft products such as office 365 Review collected by and hosted on G2.com.

What do you dislike?

restrict the users enrolled in Intune from installing an app Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Recommended Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Device Connectivity, Easy to troubleshoot Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use and implement and download in mobile Review collected by and hosted on G2.com.

What do you dislike?

Its good though UI needs inprovement sure Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You can use it in any device Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting required official apps Review collected by and hosted on G2.com.

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System Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Intune is an excellent solution if you are managing Windows and iOS devices. If your company requires you can track device compliance, it provides an excellent solution for that as well. Review collected by and hosted on G2.com.

What do you dislike?

Intune is Not for Macs. It might be the biggest drawback for companies that are trying to centralize and simplify the management of their devices. Deploying scripts is still not possible. Also, it lacks SSO ability like Jamf connect or Mosyle auth. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Mircosoft Intune is excellent for Windows and iOS devices. If you are looking to manage Macs, your best bet is to find another solution. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Microsoft intune helps us manage iOS and Windows Devices. In the case of iOS devices, It allows us to seamlessly deploy devices using Apple's Automatic Enrollment Program. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It's simple and easy to setup,manage & deploy. the UI is also easy to work with. Review collected by and hosted on G2.com.

What do you dislike?

Some of the functionality you get within SCCM isn't there yet. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's ensuring end user PC's can be managed easily and centrally. this also helps with managing upgrades etc. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Device management I have found to be a excellent feature. Review collected by and hosted on G2.com.

What do you dislike?

Online browser online, would be great if it could be an desktop app. Not sure on if that is something that exist already though. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Many uses currently for mdm and use management. Review collected by and hosted on G2.com.

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II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The fact that is really easy to upload and the service can handle everything safe. Review collected by and hosted on G2.com.

What do you dislike?

I would say that the fact that is no way to locate devices. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mobile device management. We use Microsoft intune to manage iOS and Windows Devices. Review collected by and hosted on G2.com.

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