# ManageEngine Endpoint Central MSP Reviews
**Vendor:** Zoho  
**Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 27
## About ManageEngine Endpoint Central MSP
Endpoint Central MSP is a unified endpoint management solution designed for Managed Service Providers (MSPs). It offers a centralized platform for efficiently managing a wide range of endpoints, including desktops, servers, laptops, tablets, smartphones, and POS devices. By consolidating endpoint security and management into a single interface, Endpoint Central MSP empowers MSPs to secure and maintain diverse client environments effectively. The software also includes robust remote desktop-sharing capabilities to enhance IT administration efficiency.



## ManageEngine Endpoint Central MSP Pros & Cons
**What users like:**

- Users value the **easy deployment** of ManageEngine Endpoint Central MSP for efficient management of assets and patches. (4 reviews)
- Users appreciate the **comprehensive asset management** in Endpoint Central MSP, enhancing efficiency in managing multiple clients. (3 reviews)
- Users value the **comprehensive patching capabilities** of ManageEngine Endpoint Central MSP for effortlessly securing their assets. (3 reviews)
- Users appreciate the **comprehensive patching system** of ManageEngine Endpoint Central MSP, ensuring thorough protection for assets. (3 reviews)
- Users value the **effortless deployment** of Endpoint Central MSP, appreciating its efficiency in managing multiple clients. (2 reviews)
- Users value the **ease of use** in Endpoint Central MSP, streamlining management tasks through a single intuitive interface. (2 reviews)
- Users appreciate the **effortless patching efficiency** of ManageEngine Endpoint Central MSP, simplifying overall endpoint management. (2 reviews)
- Centralized Management (1 reviews)
- Customer Support (1 reviews)
- Users value the **ease of managing multiple devices** with Endpoint Central MSP, enjoying its intuitive interface and reliable support. (1 reviews)

**What users dislike:**

- Users find the **missing features** limit efficiency, requiring separate configurations and patch schedules for each customer. (2 reviews)
- Users find the **clunky interface** of ManageEngine Endpoint Central MSP somewhat difficult, though it still functions adequately. (1 reviews)
- Users find the **configuration difficulty** frustrating, as separate setups for each client are time-consuming and inefficient. (1 reviews)
- Users find the **remote control application clunky** , which can hinder smooth usage despite its effectiveness. (1 reviews)
- Users experience **limitations in customization** of features, making it difficult to meet specific organizational requirements. (1 reviews)
- Users feel the need for an **Account Manager for larger licenses** instead of relying solely on support for queries. (1 reviews)
- Users face **limitations in customizing features** , making it challenging to adapt the software to unique organizational requirements. (1 reviews)
- Limited Customization (1 reviews)
- Limited Features (1 reviews)
- Limited Functionality (1 reviews)

## ManageEngine Endpoint Central MSP Reviews
  ### 1. One stop solution for Asset and Patch management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Aneesh S. | Manager Cyber security, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 12, 2025

**What do you like best about ManageEngine Endpoint Central MSP?**

It is a bundled service where you can have the Asset and patch management together. Also you can have the ticketing system. Further, deploying patches are very easy through the tool.

**What do you dislike about ManageEngine Endpoint Central MSP?**

There is nothing which I disliked however, for any license more than 500 there should be some Account Manager assigned rather than contacting support for some small queries.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

This helps us on manual intervention of patches and updates on end user system. Also, reduces the manual asset management. One click reports are available.

  ### 2. ECMSP Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 15, 2026

**What do you like best about ManageEngine Endpoint Central MSP?**

The patching is comprehensive, and the settings are detailed enough to help us cover all of our assets.

**What do you dislike about ManageEngine Endpoint Central MSP?**

The remote control application feels a bit clunky to use, but it still gets the job done.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Patching is the biggest thing our organization is using along with inventory manangement.

  ### 3. Endpoint Central MSP

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2025

**What do you like best about ManageEngine Endpoint Central MSP?**

I've been using Endpoint Central MSP for only 3 months after inheriting a partial implementation. I've found it a good product that is constantly developed. Support are quick to respond when needed. 
I like the simple UI and have found the management and onboarding of devices simple.

**What do you dislike about ManageEngine Endpoint Central MSP?**

As an MSP product i would expect to be able to make configurations and patch schedules for all customers which currently isn't possible. Having to configure these seperatly for each customer can be very time consuming

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

I use the product to manage patches of all workstations and servers as well as remote support tools for our support desk

  ### 4. ManageEngine Endpoint Central Reviews & Product Details

**Rating:** 5.0/5.0 stars

**Reviewed by:** RAJESH S. | Information Technology Infrastructure Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about ManageEngine Endpoint Central MSP?**

End user Seamless integration with active directory and best part of this product is network discovery and install agent through console.

**What do you dislike about ManageEngine Endpoint Central MSP?**

Some scripting and Shutdown notification is not availble where you can take action in any case if you do DR drill activity with your servers. So hectic with comliance and predefined CIS policy where you can't modify as per your prganisation policy.MDM profile battery draining very fast with MDM profile users.Valunerability also not able to undersatnd becuase in tenable shwing different CVE's and ME showing Different

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Patching on remote users and roaming users. Some users do not to restart their system so we can schedule it in this where patch applied and after Vulenerabilities applied. We can schedule to restart servers also and remote amangement is very good feature.

  ### 5. Simple and efficient Endpoint Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2025

**What do you like best about ManageEngine Endpoint Central MSP?**

The option to manage clients via PowerShell or remotely view the Event viewer without remoting into their machine.

**What do you dislike about ManageEngine Endpoint Central MSP?**

Options to create Update schedules and configurations for all MSP Customers at the same time.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Central Management of Endpoints through one interface.

  ### 6. Reliable and Feature-Rich Endpoint Management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2025

**What do you like best about ManageEngine Endpoint Central MSP?**

The ease of deployment and the broad feature set make Endpoint Central MSP a powerful tool for managing multiple clients efficiently.

**What do you dislike about ManageEngine Endpoint Central MSP?**

The cloud versions still lack a few features compared to the on-prem version, but improvements are continuously being made.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Remote administration of clients all over the world is simplified and patch and application rollout is excellent.

  ### 7. Used for deployment testing in a multi-user environment via mobile

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2025

**What do you like best about ManageEngine Endpoint Central MSP?**

Very intuitive interface. Quick to get started. Numerous options.

**What do you dislike about ManageEngine Endpoint Central MSP?**

The multiuser part is not very clear. A bit limited by the number of possible directories.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Multi-user management of mobiles

  ### 8. Endpoint central for patching all your vulnerabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2025

**What do you like best about ManageEngine Endpoint Central MSP?**

Effortless deployments to patch your vulnerabilities on server/endpoints

**What do you dislike about ManageEngine Endpoint Central MSP?**

Quick support for P1 issues is needed. Support needs to be quicker.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

The security addon feature is really helpful to detect vulnerable servers/Endpoints.

  ### 9. It offers a wide range of features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shanggeran M. | Manager Helpdesk and MIS Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2024

**What do you like best about ManageEngine Endpoint Central MSP?**

Suitable for managing a large number of devices, whether they are mobile or desktop.

**What do you dislike about ManageEngine Endpoint Central MSP?**

There are limitations in customizing certain features to fit specific organizational needs.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Simplifies the management process, reducing the need for multiple tools and interfaces.

  ### 10. A game changer for IT operations!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about ManageEngine Endpoint Central MSP?**

1.It streamlines the management of endpoints from patching and software deployment to remote troubleshooting, all within a single intuitive interface.
2.The automation capabilities.
3.simplifies tasks like patch management.

**What do you dislike about ManageEngine Endpoint Central MSP?**

In environments with a large number of endpoints, the platform may experience performance slowdowns.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

1. Centralized Management.
2.Comprehensive Reporting.
3.Automated Patch Management.
4.Remote Troubleshooting

  ### 11. A sufficient tool for IT professionals to manage and monitor devices on the network

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 22, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

Desktop Central makes it easy to monitor workstations and mobile devices on our networks. I can easily see the hardware details of a specific machine and what operating system the machine is running on. Remoting into a workstation is convenient when it works well. Deploying images works flawlessly.

**What do you dislike about ManageEngine Endpoint Central MSP?**

I experience disconnects frequently, especially when using the remote desktop tool. There is a 50% success rate when using the feature allowing users to remotely install Desktop Central on networked workstations.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Desktop Central allows me to manage all kinds of devices whether it is a workstation, laptop, tablet or mobile phone. We can use the chat feature to get in touch with our customers and remote into their machines to resolve any issues they may have. We can also update our images easil an deploy them within a few steps. Desktop Central saves us a lot of time that we otherwise would not without the software.

  ### 12. Streamlined Endpoint Management

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zeeshan  K. | User Support Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

What I Love About ManageEngine Desktop Central MSP:

All-in-One Solution: It covers everything from patch management to mobile device management, streamlining IT tasks.

Effortless Patching: Automated patch management keeps systems secure without the hassle.

Remote Control: Quick troubleshooting and problem-solving, no matter where the devices are located.

Mobile Device Management: Easy enrollment and security for mobile devices.

Inventory Management: Helps me keep track of assets efficiently.

Scalability: It works for small clients and large organizations.

User-Friendly: The intuitive interface doesn't require extensive training.

**What do you dislike about ManageEngine Endpoint Central MSP?**

Areas for Improvement with ManageEngine Desktop Central MSP:

Complex Initial Setup: The setup can be intricate, especially for newcomers.

Resource Demands: Running it on a server can require significant resources, potentially raising costs.

Learning Curve: Some advanced features may have a steeper learning curve.

Cost Concerns: Pricing for MSPs managing multiple clients/devices can be a factor.

Limited macOS Support: Support for macOS is not as robust as for Windows.

Reporting Customization: More flexibility in report customization is needed.

Support Responsiveness: Some users have reported delays in support response.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

ManageEngine Desktop Central MSP addresses key IT management challenges for MSPs:

Streamlined Endpoint Management: Simplifies the management of diverse devices in a single interface.

Efficient Patch Management: Automates updates to enhance security and reduce vulnerabilities.

Seamless Software Deployment: Simplifies software distribution and updates.

Remote Troubleshooting: Enables quick issue resolution on remote devices, reducing downtime.

Mobile Device Management (MDM): Enhances mobile device security and management.

Inventory Tracking: Provides comprehensive asset tracking for better planning.

Scalability: Adapts to the needs of both small and large clients.

These solutions save time, enhance security, and improve efficiency for MSPs.

  ### 13. Highly recommended, centralized client and server management solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

It can be deployed company-wide in a much shorter time than alternatives. SCCM is a nightmare, especially the initial setup process takes up all your time. Desktop central can be ready in a few hours.

**What do you dislike about ManageEngine Endpoint Central MSP?**

Desktop Central is an app I've been using for many years, but there are very few things I don't like about it. One of them is that bitlocker management, which is available on on-prem, is not available in the cloud.

We want all the features in onprem also in cloud :)

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

can deploy third-party applications and operating system patches exactly as intended. Providing information and restart options in situations requiring restart on the user side has significantly increased user satisfaction.

  ### 14. Efficient Desktop Management with ManageEngine Desktop Central MSP

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

What I personally love about ManageEngine Desktop Central MSP is how it simplifies the entire desktop management process. The comprehensive set of features it offers is truly impressive. From patch management to software deployment, it covers all the bases, making my job as an IT administrator so much easier.

**What do you dislike about ManageEngine Endpoint Central MSP?**

When I first started using Desktop Central MSP, I found it a bit overwhelming due to its extensive feature set. It took some time for me to get accustomed to all the tools and settings. While it offers a comprehensive solution, the learning curve can be steep for newcomers.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Troubleshooting issues on remote desktops used to be a logistical nightmare. Desktop Central MSP's remote control capabilities have been a lifesaver. I can quickly connect to remote machines, diagnose problems, and resolve issues without the need for physical presence. This has significantly reduced downtime and improved our support efficiency.

  ### 15. Services are bundled together in one package

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulino B. | Management Consulting, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

ManageEngine Desktop Central MSP provides a solution for managing IT infrastructure.The inventory section uses some improvements. it gets the job done. There are occasional concerns, about security.

**What do you dislike about ManageEngine Endpoint Central MSP?**

ManageEngine Desktop Central MSP provides features the cost becomes steep when expanding beyond 25 endpoints.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

ManageEngine Desktop Central MSP solving our problems of managing client desktops. Manual deployment of software updates and troubleshooting systems individually is no longer necessary.

  ### 16. Comprehensive Desktop Patch Management & Inventory Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kashif  S. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

UEM, Patch Management (automated patch deployment), Remote Control, Software Deployment, Asset Management, Affordability, MDM,

**What do you dislike about ManageEngine Endpoint Central MSP?**

Lack of self-customization. Nothing more at all.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

We have a mix of devices, including desktops, laptops, and servers. Desktop Central offers unified endpoint management to manage and secure all our devices from a single console across multiple sites.

  ### 17. ManageEngine Desktop Central

**Rating:** 5.0/5.0 stars

**Reviewed by:** John V. | Network Admin I, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

I can manage all of our devices from one central location.

**What do you dislike about ManageEngine Endpoint Central MSP?**

The remote feature can be a bit finicky at times, but a restart of the services on the server resolve it quickly.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Software updates and computer and device management.

  ### 18. Very Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ribal H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

Easy to scan using domain scan plus to scan switches and printer

**What do you dislike about ManageEngine Endpoint Central MSP?**

When scaning a canon printer the serial number not showing

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

To track all active assets

  ### 19. Its very user friendly to use but it can improve some stuff

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rodrigo Arturo C. | IT Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

End user can easily do the tasks on board and update all the enpoints plus generate the needed reports for analytics, deploy scripts for software and control windows an linux services.

**What do you dislike about ManageEngine Endpoint Central MSP?**

version update, it need likely about half day (4 hours) to migrate and update the deployment, it can bring down many services while its updating so plan carefully on advance

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Queries, task and many reports that are daily, weekly and monthly needed we can justify the manual updates the do and dont operations that must be done in order to complete all the tasks asked by supervisors

  ### 20. It was a good experience

**Rating:** 2.0/5.0 stars

**Reviewed by:** Mohamed Y. | Technical Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2023

**What do you like best about ManageEngine Endpoint Central MSP?**

The user interface and its interaction buttons

**What do you dislike about ManageEngine Endpoint Central MSP?**

Colour and background images , that's all

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Big data base with all users pc

  ### 21. Excellent Endpoint Manager! Nice Patch Manager and Vulnerability Scan feature.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about ManageEngine Endpoint Central MSP?**

We like Patch Management feature, vulnerability scan and the possibility of performing pre and post deploy activity. Now it is possible integrate the patch management with Tebable.io. For us it's a nice feature.

**What do you dislike about ManageEngine Endpoint Central MSP?**

In the inventory section, linux machines do not show all installed software but only some.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Our goal was to have software that would help us get an overview of our entire fleet of machines and the vulnerabilities present. Manage Engine met our needs. We are now able to have everything in sight through dashboards. We can in no time update machines with security patches remotely. We also have automated update processes that we used to do by hand. With Manage Engine it was possible to schedule these tasks automatically. Nice software.

  ### 22. Desktop Central Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** John R. | IT Systems Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about ManageEngine Endpoint Central MSP?**

AD Sync and auto agent deployment works well.  I appreciated how easy it was to build a configuration package to push out to workstation/end users.

**What do you dislike about ManageEngine Endpoint Central MSP?**

I do not like the fact that Service Desk/Desktop Central/Asset Mgt/AD Audit+  and other applications are pieced out.  It would be convenient to have all services under one package.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

It allowed us to push out updates and configurations in a timely fashion.

  ### 23. Effective solution for MSP's

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jamie L. | Small Business MSP, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2021

**What do you like best about ManageEngine Endpoint Central MSP?**

Manage engine desktop central for MSP provides a powerful RMM system that's scalable.  You can manage multiple clients and endpoints for each client.  The software is self-hosted and installed on a local or cloud-based hosting system like Azure, Amazon, or Google Cloud.  The licensing of the software includes the ability to manage up to 25 endpoints for free, so it's cost-effective if you're a new business. The installation is simple, and there's plenty of documentation to help.  There's plenty of community configuration templates and scripts that you can use.

**What do you dislike about ManageEngine Endpoint Central MSP?**

I don't particularly like that it requires you to install it on your system.  It's not a cloud-based product though you can install it on cloud servers. I found over time that if you do not change the default ports, you can open your cloud server to various attacks.  Configuring the certificates for SSL was cumbersome as there is no integration with SSL providers and requires you to install and update your SSL certificates automatically.  The notification system that includes email wasn't the easiest to set up, and it was challenging to set and keep working.  I use Microsoft 365 for cloud email, and it was difficult to setup and use with our online exchange server.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

Finding cost-effective remote management and monitoring products can be difficult for MSPs when you're starting.  Most companies have contracts and minimum purchasing requirements.  Desktop Central MSP is great to start.  It does get pretty expensive to expand past 25 endpoints.

  ### 24. Feature-rich product with a diverse set of systems management capabilities

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 17, 2020

**What do you like best about ManageEngine Endpoint Central MSP?**

The System Health reports related to patching are especially helpful and provide a good high-level overview of patch health and installation throughout the organization. 

The self-service portal is nice as it allows end users to install approved software on the fly without IT intervention or local admin rights.  

Our service desk also uses several of the remote management features regularly (remote command line, remote desktop / assistance, file transfer.

**What do you dislike about ManageEngine Endpoint Central MSP?**

For patch management, ManageEngine uses its own scheme for numbering patches.  With some reliance upon this, it is a bit more cumbersome to translate patch numbers from CVEs to MS KB bulletin IDs to ManageEngine patch numbers for reporting purposes.  It is possible to search for patches by MS KB number, but the system is better at finding them by ManageEngine patch number.  

A second item we find a bit frustrating is that it can be a bit difficult to keep third party patches updated in the self-service portal.  For example, if you publish [application] version 1.3.5 to the portal, and then version 1.4.2 is released, there's not an easy way to have the system automatically replace the older version of the software with the newer version in the portal.  It would help to reduce administrative overhead if this could be automated somehow.  This is especially applicable to one-off programs that remote users without local admin privileges may require on the fly (for example teleconferencing applications and plug-ins).

Finally, we like to use the product as a central repository for inventory, however it does not have the capacity to inventory anything other than computer systems that have the agent software installed.

**Recommendations to others considering ManageEngine Endpoint Central MSP:**

The toolset is very comprehensive and may have features that overlap those of other products in your environment.  Consider your use case and plan accordingly.  Before deploying to production environments, consider a free trial if offered by the vendor to ensure that the product will perform according to your business needs.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

This application solves the problem of patching third-party (non-Microsoft) applications which cannot be patched using Windows native tools (such as WSUS and SCCM without add-ons).  This product also acts as our primary tool for remote desktop support, as we have a highly geographically disbursed client base.

  ### 25. Great tool to manage devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2019

**What do you like best about ManageEngine Endpoint Central MSP?**

This product eases the management of all devices in the company, PCs, laptops and mobiles. Remote access is a great feature even when users are outside corporate network. 

**What do you dislike about ManageEngine Endpoint Central MSP?**

It is not easy to deploy some software as automatic installation. 

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

We’ve managed to patch, install software and create device inventory from a single point in a very easy way. 

  ### 26. a lot of helpful features, some basic capabilities missing

**Rating:** 3.5/5.0 stars

**Reviewed by:** michelle s. | senior it support specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 26, 2018

**What do you like best about ManageEngine Endpoint Central MSP?**

agent reporting into the server works great when it works, status of machine is (mostly) accurate.

**What do you dislike about ManageEngine Endpoint Central MSP?**

does not give reliable feedback on status of software deployments, no way to customize home screen/dashboard.

**Recommendations to others considering ManageEngine Endpoint Central MSP:**

setup an internal evaluation first to confirm the product would work for you organization.

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

ability to closely manage endpoints, including updates, inventory, patching etc.

  ### 27. centralized client desktop solution

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about ManageEngine Endpoint Central MSP?**

compatible with all of mac, windows and linux machines, as well as peripheral

**What do you dislike about ManageEngine Endpoint Central MSP?**

interface looks out of dated, questionable security

**What problems is ManageEngine Endpoint Central MSP solving and how is that benefiting you?**

single solution to manage client computers for all distros



- [View ManageEngine Endpoint Central MSP pricing details and edition comparison](https://www.g2.com/products/manageengine-endpoint-central-msp/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-05+07%3A36%3A15+-0500&secure%5Bsession_id%5D=bfb433b5-369c-43f5-95b3-61513621f2c0&secure%5Btoken%5D=879a49eab9cb584c376fd1411ad2848593a152b3cc334bb1e98c19c8679fb796&format=llm_user)

## ManageEngine Endpoint Central MSP Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Generative AI**
- AI Text Summarization

**System Control**
- Device Control
- Application Control
- Asset Management

**Analysis**
- Threat Detection

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Platform**
- Unified Communications Platform
- Remote Access
- ITIL Policy Compliance
- Asset Tracking
- IT Knowledge Management

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Security**
- Endpoint Protection
- Patch Management
- Disaster Recovery
- Service Management
- Workflow Management

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Enterprise IT Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top ManageEngine Endpoint Central MSP Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,268 reviews)
  - [Action1](https://www.g2.com/products/action1/reviews) - 4.9/5.0 (1,041 reviews)
  - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - 4.4/5.0 (535 reviews)

