# Action1 vs ManageEngine Endpoint Central MSP Comparison --- ## AI Generated Summary - **G2 reviewers report** that Action1 excels in user experience, with many praising its **simple interface** and **intuitive setup**. Users appreciate the ability to manage tasks efficiently, highlighting features like script usage and the reboot function, which contribute to a smooth daily workflow. - **According to verified reviews** , ManageEngine Endpoint Central MSP offers a comprehensive solution with bundled services for asset and patch management, along with a ticketing system. Users find it beneficial for **effortless deployments** to patch vulnerabilities, although some mention it can be less user-friendly compared to Action1. - **Users say** that Action1's free tier for up to 200 endpoints is a significant advantage, making it accessible for smaller teams. This feature, combined with its modern UI, allows users to quickly navigate and utilize its functionalities, enhancing overall satisfaction. - **Reviewers mention** that while ManageEngine Endpoint Central MSP provides robust features, it sometimes struggles with **configuration challenges**. Users have noted that managing clients via PowerShell and remotely viewing the Event Viewer are useful, but the learning curve can be steeper compared to Action1. - **G2 reviewers highlight** Action1's high ratings in support quality, with many users feeling well-supported and appreciated for the product's **quick response times**. In contrast, ManageEngine Endpoint Central MSP has received mixed feedback regarding its support, indicating room for improvement in this area. - **According to recent user feedback** , Action1's balance of features and ease of use is nearly perfect, making it a preferred choice for many. Users enjoy the ability to perform essential tasks like patch updates and vulnerability scans quickly, while ManageEngine Endpoint Central MSP, despite its strengths, may not match this level of user satisfaction. | | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Star Rating** | 4.9 out of 5 | 4.1 out of 5 | | **Total Reviews** | 1,065 | 27 | | **Largest Market Segment** | Mid-Market (58.4% of reviews) | Mid-Market (48.1% of reviews) | | **Entry Level Price** | Starting at $0.00 200 endpoints FREE forever | No pricing available | --- ## Top Pros & Cons ### Action1 Pros: - Ease of Use (375 reviews) - Patch Management (330 reviews) Cons: - Missing Features (171 reviews) - Remote Access Issues (111 reviews) ### ManageEngine Endpoint Central MSP Pros: - Easy Deployment (4 reviews) - Asset Management (3 reviews) Cons: - Missing Features (2 reviews) - Clunky Interface (1 reviews) --- ## Ratings Comparison | Rating | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Meets Requirements** | 9.3 (860 reviews) | 8.3 (23 reviews) | | **Ease of Use** | 9.5 (880 reviews) | 8.7 (25 reviews) | | **Ease of Setup** | 9.7 (871 reviews) | 8.1 (21 reviews) | | **Ease of Admin** | 9.5 (743 reviews) | 8.7 (22 reviews) | | **Quality of Support** | 9.3 (619 reviews) | 8.0 (23 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (680 reviews) | 8.3 (20 reviews) | | **Product Direction (% positive)** | 9.9 (834 reviews) | 8.5 (24 reviews) | --- ## Pricing ### Action1 #### Entry-Level Pricing Plan: First 200 Endpoints Free - No Feature Limits Price: Starting at $0.00 200 endpoints FREE forever Description: First 200 endpoints are free forever. Scale as needed. To request the quote, please fill out the form on the company's website. Key Features: - Third-Party Patching - Cross-OS Patching - Vulnerability Management & Remediation [Learn more about Action1](https://www.g2.com/products/action1/reviews) #### Free Trial Yes ### ManageEngine Endpoint Central MSP #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Action1** | 7.6/10 | 441 | | **ManageEngine Endpoint Central MSP** | N/A | N/A | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Device Management** | 9.1 (374 reviews) | Not enough data | | **Asset Management** | 8.7 (139 reviews) | Not enough data | | **ITIL Policy Compliance** | 8.3 (104 reviews) | Not enough data | #### Monitoring and Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Remote Monitoring** | 8.9 (365 reviews) | Not enough data | | **Asset Tracking** | 8.0 (355 reviews) | Not enough data | | **Application Deployment** | 9.0 (386 reviews) | Not enough data | | **Patch Management** | 9.7 (426 reviews) | Not enough data | | **Asset Tracking** | 7.6 (106 reviews) | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Workflow Management** | 7.8 (98 reviews) | Not enough data | #### Service Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Remote Access** | 8.1 (368 reviews) | Not enough data | | **Service Management (Issue Prioritization)** | 6.9 (97 reviews) | Not enough data | | **Ticketing** | 4.9 (91 reviews) | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Autonomous Task Execution** | 7.4 (117 reviews) | Not enough data | | **Multi-step Planning** | 6.9 (100 reviews) | Not enough data | | **Cross-system Integration** | 7.2 (100 reviews) | Not enough data | | **Adaptive Learning** | 5.8 (97 reviews) | Not enough data | | **Natural Language Interaction** | 5.6 (96 reviews) | Not enough data | | **Proactive Assistance** | 6.0 (101 reviews) | Not enough data | | **Decision Making** | 6.1 (101 reviews) | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **ManageEngine Endpoint Central MSP** | 8.1/10 | 5 | #### Scope | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | 8.0 (5 reviews) | | **Multi-OS Support** | Not enough data | 9.0 (5 reviews) | #### Security | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Reporting and Alerts** | Not enough data | 8.0 (5 reviews) | | **Endpoint Protection** | Not enough data | 6.7 (5 reviews) | | **Remote Wiping** | Not enough data | 7.7 (5 reviews) | #### Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Device Enrollment** | Not enough data | 9.0 (5 reviews) | | **Device Configuration** | Not enough data | 9.0 (5 reviews) | | **Device Compliance** | Not enough data | 8.0 (5 reviews) | | **Usage Information** | Not enough data | 8.0 (5 reviews) | | **Data Separation** | Not enough data | 7.3 (5 reviews) | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Action1** | 8.2/10 | 414 | | **ManageEngine Endpoint Central MSP** | N/A | N/A | #### Administration | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Screen Sharing** | 8.4 (359 reviews) | Not enough data | | **File Sharing** | Feature Not Available | Not enough data | | **Session Recording** | Feature Not Available | Not enough data | | **Unattended Remote Access** | 9.0 (376 reviews) | Not enough data | | **Multi - Session Handling** | 7.6 (323 reviews) | Not enough data | | **Multi-Monitor Support** | 8.1 (345 reviews) | Not enough data | #### Maintenance | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Remote Reboot** | 9.1 (376 reviews) | Not enough data | | **Remote Printing** | Feature Not Available | Not enough data | #### Communication | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Text Chat** | Feature Not Available | Not enough data | | **VoIP** | Feature Not Available | Not enough data | | **Video Conference Call** | Feature Not Available | Not enough data | | **Screen Annotations** | Feature Not Available | Not enough data | #### Security | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Data Encryption** | 8.0 (315 reviews) | Not enough data | | **Compliance** | 8.7 (337 reviews) | Not enough data | #### Device Support | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Mobile Device Access** | 6.2 (316 reviews) | Not enough data | | **Multi-Platform Support** | 7.0 (323 reviews) | Not enough data | | **Cross-Platform** | Feature Not Available | Not enough data | #### Performance | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Reporting** | 8.6 (363 reviews) | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **ManageEngine Endpoint Central MSP** | 6.4/10 | 7 | #### Generative AI | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **AI Text Summarization** | Feature Not Available | 6.4 (7 reviews) | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **Action1** | 7.7/10 | 101 | | **ManageEngine Endpoint Central MSP** | N/A | N/A | #### Generative AI - Autonomous Endpoint Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Behavioral Analysis** | 5.2 (60 reviews) | Not enough data | | **Adaptive** | 5.6 (60 reviews) | Not enough data | | **Predictive** | 5.3 (59 reviews) | Not enough data | #### Monitoring and Management - Autonomous Endpoint Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Patch Management** | 9.6 (92 reviews) | Not enough data | | **Oversees** | 9.1 (70 reviews) | Not enough data | | **Self-Healing** | 6.7 (60 reviews) | Not enough data | | **Centralized Dashboard** | 9.4 (84 reviews) | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **ManageEngine Endpoint Central MSP** | N/A | N/A | #### System Control | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Action1** | N/A | N/A | | **ManageEngine Endpoint Central MSP** | 7.3/10 | 11 | #### Analysis | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Threat Detection** | Not enough data | 5.2 (8 reviews) | #### Platform | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Unified Communications Platform** | Not enough data | 6.0 (8 reviews) | | **Remote Access** | Not enough data | 8.1 (9 reviews) | | **ITIL Policy Compliance** | Not enough data | 7.4 (9 reviews) | | **Asset Tracking** | Not enough data | 8.7 (10 reviews) | | **IT Knowledge Management** | Not enough data | 8.3 (8 reviews) | #### Security | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Endpoint Protection** | Not enough data | 6.7 (8 reviews) | | **Patch Management** | Not enough data | 8.8 (11 reviews) | | **Disaster Recovery** | Not enough data | 6.0 (7 reviews) | | **Service Management** | Not enough data | 7.9 (7 reviews) | | **Workflow Management** | Not enough data | 7.5 (8 reviews) | #### Agentic AI - Enterprise IT Management | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Action1** | 8.1/10 | 405 | | **ManageEngine Endpoint Central MSP** | N/A | N/A | #### Administration | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Usage Information** | 8.6 (356 reviews) | Not enough data | | **Integrations** | 7.7 (324 reviews) | Not enough data | | **Diagnostics** | 8.4 (343 reviews) | Not enough data | | **Session Recording** | Feature Not Available | Not enough data | | **Session Transfer** | Feature Not Available | Not enough data | | **Unattended Access** | 9.0 (368 reviews) | Not enough data | | **File Sharing** | Feature Not Available | Not enough data | #### Platform | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Cross-Platform Access** | 7.8 (326 reviews) | Not enough data | | **Mobile Device Access** | 5.4 (310 reviews) | Not enough data | | **Applications Management** | 9.0 (356 reviews) | Not enough data | | **Remote Device Control** | 9.1 (373 reviews) | Not enough data | #### Security | Feature | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Remote Wipe** | 6.9 (308 reviews) | Not enough data | | **Device Management** | 8.7 (343 reviews) | Not enough data | | **Device Enrollment** | Feature Not Available | Not enough data | --- ## Categories **Shared Categories (1):** [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) **Unique to Action1 (5):** [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem) **Unique to ManageEngine Endpoint Central MSP (2):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | Action1 | ManageEngine Endpoint Central MSP | |---|---|---| | **Small-Business** | 38.9% | 37.0% | | **Mid-Market** | 58.4% | 48.1% | | **Enterprise** | 2.7% | 14.8% | ### By Industry #### Action1 - **Information Technology and Services:** 10.1% - **Manufacturing:** 7.7% - **Computer & Network Security:** 7.1% - **Primary/Secondary Education:** 5.8% - **Education Management:** 4.3% - **Financial Services:** 3.5% - **Non-Profit Organization Management:** 3.5% - **Construction:** 3.3% - **Hospital & Health Care:** 3.3% - **Computer Software:** 3.0% - **Other:** 48.3% #### ManageEngine Endpoint Central MSP - **Information Technology and Services:** 25.9% - **Computer & Network Security:** 11.1% - **Telecommunications:** 7.4% - **Government Administration:** 7.4% - **Education Management:** 7.4% - **Computer Software:** 7.4% - **Renewables & Environment:** 3.7% - **Management Consulting:** 3.7% - **Information Services:** 3.7% - **Hospital & Health Care:** 3.7% - **Other:** 18.5% --- ## Alternatives ### Alternatives to Action1 - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1188 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1113 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3984 reviews) - [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) — 4.6/5 stars (411 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) - [Automox](https://www.g2.com/products/automox/reviews) — 4.5/5 stars (294 reviews) - [Patch My PC](https://www.g2.com/products/patch-my-pc/reviews) — 4.8/5 stars (734 reviews) ### Alternatives to ManageEngine Endpoint Central MSP - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4313 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (557 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1188 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (438 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (3995 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews) - [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) — 4.3/5 stars (468 reviews) - [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) — 4.6/5 stars (408 reviews) --- ## Top Discussions ### Action1 - Title: [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) — 1 comment > **Top comment:** "what stands out most to me is how easy it is to manage remote endpoints without needing on‑prem infrastructure or a VPN, and how reliable the automated..." - Title: [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) — 1 comment *(includes official response)* > **Top comment:** "Thanks for asking! Action1 offers comprehensive features empowering you to automate your patch management process. First, you can stay up-to-date with..." - Title: [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hey Van, thanks for reaching out. I'm here to assist you. 1. Absolutely, with Action1, you can customize patching policies according to your requirements,..." ### ManageEngine Endpoint Central MSP No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/action1-vs-manageengine-endpoint-central-msp)