G2 reviewers report that Lyssna excels in user experience, particularly highlighting its super fast feedback and flexible formats for various research needs. Users appreciate how easy it is to set up and run tests, making it a strong choice for those who prioritize quick implementation.
Users say Maze shines in its integration capabilities, with seamless connections to tools like Figma, Sketch, and Adobe XD. This feature allows teams to validate ideas before development, which is a significant advantage for design-focused projects.
Reviewers mention that while both products have a solid star rating of 4.5, Lyssna has a higher G2 Score in the User Research category, indicating a stronger overall user satisfaction in that area. Users find it particularly useful for gathering feedback on live websites and prototypes.
According to verified reviews, Maze is noted for its powerful automated reporting and analytics features, which help users generate insightful reports. This capability is especially beneficial for teams looking to make data-driven decisions based on user research.
G2 reviewers highlight that Lyssna offers excellent customer support, which users find invaluable when navigating its wide range of tools for both moderated and unmoderated research. This level of support can make a significant difference for teams needing assistance.
Users report that while Maze is well-equipped for handling surveys and user testing, it faces challenges in feedback aggregation and real-time analysis compared to Lyssna, which users feel provides a more comprehensive approach to collecting and analyzing user feedback.
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
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