# Lyssna vs Maze Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Lyssna excels in user experience, particularly highlighting its **super fast feedback** and **flexible formats** for various research needs. Users appreciate how easy it is to set up and run tests, making it a strong choice for those who prioritize quick implementation.
- **Users say** Maze shines in its integration capabilities, with seamless connections to tools like **Figma, Sketch, and Adobe XD**. This feature allows teams to validate ideas before development, which is a significant advantage for design-focused projects.
- **Reviewers mention** that while both products have a solid star rating of 4.5, Lyssna has a higher G2 Score in the User Research category, indicating a stronger overall user satisfaction in that area. Users find it particularly useful for gathering feedback on live websites and prototypes.
- **According to verified reviews** , Maze is noted for its powerful automated reporting and analytics features, which help users generate insightful reports. This capability is especially beneficial for teams looking to make data-driven decisions based on user research.
- **G2 reviewers highlight** that Lyssna offers excellent customer support, which users find invaluable when navigating its wide range of tools for both moderated and unmoderated research. This level of support can make a significant difference for teams needing assistance.
- **Users report** that while Maze is well-equipped for handling surveys and user testing, it faces challenges in feedback aggregation and real-time analysis compared to Lyssna, which users feel provides a more comprehensive approach to collecting and analyzing user feedback.



| | Lyssna | Maze | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 183 | 111 | 
| **Largest Market Segment** | Mid-Market (39.1% of reviews) | Mid-Market (47.2% of reviews) | 
| **Entry Level Price** | Free 3 Seats Per Month | Free | 

---
## Top Pros & Cons

### Lyssna

Pros:
- Ease of Use (57 reviews)
- Features (37 reviews)

Cons:
- Missing Features (18 reviews)
- Survey Issues (15 reviews)

### Maze

Pros:
- Features (7 reviews)
- Ease of Use (6 reviews)

Cons:
- Limitations (4 reviews)
- Limited Functionality (4 reviews)

---
## Ratings Comparison
| Rating | Lyssna | Maze | 
|---|---|---|
  | **Meets Requirements** | 8.4 (164 reviews) | 8.1 (77 reviews) | 
  | **Ease of Use** | 9.1 (166 reviews) | 8.9 (77 reviews) | 
  | **Ease of Setup** | 9.2 (122 reviews) | 9.5 (32 reviews) | 
  | **Ease of Admin** | 8.9 (64 reviews) | 9.1 (28 reviews) | 
  | **Quality of Support** | 9.1 (108 reviews) | 8.7 (62 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (50 reviews) | 9.2 (22 reviews) | 
  | **Product Direction (% positive)** | 9.0 (164 reviews) | 8.4 (64 reviews) | 

---
## Pricing

### Lyssna

#### Entry-Level Pricing

Plan: Free

Price: Free 3 Seats Per Month

Description: For small teams starting their experience research journey.

Key Features:
- Unlimited quick studies
- 15 self-recruited test and survey responses
- Core methods

[Browse all 3 editions](https://www.g2.com/products/lyssna/pricing)

#### Free Trial

Yes

### Maze

#### Entry-Level Pricing

Plan: Free

Price: Free

Description: For individuals looking to kickstart usability testing, at no cost.

Key Features:
- 1 study per month
- 5 seats
-  Pay-per use panel credits

[Browse all 2 editions](https://www.g2.com/products/maze-maze/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Maze** | N/A | N/A |

#### Additional Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### User Research

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.7/10 | 159 |
| **Maze** | 7.6/10 | 64 |

#### User Response Methods

| Feature | Lyssna | Maze | 
|---|---|---|
| **Survey** | 8.8 (133 reviews) | 8.4 (57 reviews) | 
| **Video Snippets** | 6.8 (82 reviews) | 7.5 (21 reviews) | 
| **Video Interview** | 7.2 (81 reviews) | 6.0 (12 reviews) | 
| **Text/Notes** | 8.2 (107 reviews) | 8.4 (52 reviews) | 
| **Commenting/Notes** | Not enough data | Not enough data | 

#### Participant Selection

| Feature | Lyssna | Maze | 
|---|---|---|
| **In-App** | Feature Not Available | 7.6 (37 reviews) | 
| **On-Site** | Feature Not Available | 7.6 (11 reviews) | 
| **Recruitment Pool** | 8.3 (121 reviews) | 7.1 (31 reviews) | 
| **Single Sign On** | Not enough data | Not enough data | 

#### Insights

| Feature | Lyssna | Maze | 
|---|---|---|
| **Analytics** | 8.3 (125 reviews) | 8.2 (56 reviews) | 
| **Collaboration** | 7.5 (112 reviews) | 8.2 (46 reviews) | 
| **Sorting** | 7.7 (102 reviews) | 7.8 (43 reviews) | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Lyssna | Maze | 
|---|---|---|
| **AI Text Summarization** | 6.9 (37 reviews) | 6.7 (10 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **User Journeys** | Not enough data | Not enough data | 
| **Usability Testing** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **For Mobile** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Unmoderated Testing** | Not enough data | Not enough data | 
| **Screen Activity Recording** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Software Testing Management** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Heatmaps** | Not enough data | Not enough data | 
| **Prototype Creation** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **User Research Analysis** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **For Websites** | Not enough data | Not enough data | 
| **Issue Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Design Management** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Moderated Usability Testing** | Not enough data | Not enough data | 
| **Quantitative Metrics** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Conversion Rate Optimization** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Video recording/Transcriptions** | Not enough data | Not enough data | 
| **Customizable Categories** | Not enough data | Not enough data | 
| **Annotations** | Not enough data | Not enough data | 
| **Performance Testing** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Projections** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Video Support** | Not enough data | Not enough data | 
| **Demographic Data** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Geotargeting** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 

### Crowd Testing Tools

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.9/10 | 36 |
| **Maze** | N/A | N/A |

#### Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **Crowd Testing** | 8.6 (36 reviews) | Not enough data | 
| **Feedback Tracking** | 7.7 (32 reviews) | Not enough data | 
| **Integration** | 6.9 (32 reviews) | Not enough data | 
| **Requirements** | 7.9 (30 reviews) | Not enough data | 
| **Logging** | 7.8 (30 reviews) | Not enough data | 

#### Admin

| Feature | Lyssna | Maze | 
|---|---|---|
| **Test Analysis** | 8.5 (34 reviews) | Not enough data | 

### Interview Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 17 |
| **Maze** | N/A | N/A |

#### Platform Basics

| Feature | Lyssna | Maze | 
|---|---|---|
| **Interoperability** | 7.4 (11 reviews) | Not enough data | 
| **Performance** | 8.3 (12 reviews) | Not enough data | 

#### Platform Content

| Feature | Lyssna | Maze | 
|---|---|---|
| **Automation** | 7.8 (10 reviews) | Not enough data | 
| **Reminders** | 9.2 (11 reviews) | Not enough data | 
| **Email Template** | 8.5 (11 reviews) | Not enough data | 
| **Booking** | 9.0 (10 reviews) | Not enough data | 
| **Rescheduling** | 7.5 (10 reviews) | Not enough data | 

#### Platform Performance

| Feature | Lyssna | Maze | 
|---|---|---|
| **Reporting** | 7.6 (11 reviews) | Not enough data | 
| **Monitoring** | 6.8 (11 reviews) | Not enough data | 

#### Platform

| Feature | Lyssna | Maze | 
|---|---|---|
| **Customization ** | 7.6 (15 reviews) | Not enough data | 
| **Integration APIs** | 6.2 (13 reviews) | Not enough data | 
| **Internationalization** | 6.0 (13 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.8 (14 reviews) | Not enough data | 
| **Activity Dashboard** | 8.6 (15 reviews) | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Goal Management** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Action Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Benefits Dashboard** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Recruitment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Orientation Workflow Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Help Desk Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Initiative Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Community Management** | Not enough data | Not enough data | 
| **Employee Referral Management** | Not enough data | Not enough data | 
| **Candidate Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Advertising Management** | Not enough data | Not enough data | 
| **Application Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Job Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Compensation Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Job Application Management** | Not enough data | Not enough data | 
| **HR Management** | Not enough data | Not enough data | 
| **Competency Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Job Description Management** | Not enough data | Not enough data | 
| **Evaluation Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

### User Research Repositories

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Maze** | 7.7/10 | 7 |

#### Management

| Feature | Lyssna | Maze | 
|---|---|---|
| **Team Collaboration** | Not enough data | 8.0 (5 reviews) | 
| **Access Control** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Note Taking** | Not enough data | 7.3 (5 reviews) | 
| **Integrations** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.6/10 | 55 |
| **Maze** | N/A | N/A |

#### Survey Management

| Feature | Lyssna | Maze | 
|---|---|---|
| **Survey Builder** | 8.1 (53 reviews) | Not enough data | 
| **Customizable Questions** | 9.0 (54 reviews) | Not enough data | 
| **Templates** | 8.0 (47 reviews) | Not enough data | 
| **Survey Distribution** | 8.2 (46 reviews) | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Lyssna | Maze | 
|---|---|---|
| **Question Branching** | 7.8 (48 reviews) | Not enough data | 
| **Branding** | 6.6 (47 reviews) | Not enough data | 
| **Multimedia Support** | 7.5 (46 reviews) | Not enough data | 
| **Multilingual Surveys** | 6.5 (41 reviews) | Not enough data | 

#### Survey Insights

| Feature | Lyssna | Maze | 
|---|---|---|
| **Reporting & Analytics** | 7.8 (46 reviews) | Not enough data | 
| **BI Tools Integration** | 5.9 (39 reviews) | Not enough data | 
| **Data Exporting** | 8.0 (47 reviews) | Not enough data | 
| **Permissions** | 8.3 (44 reviews) | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Lyssna | Maze | 
|---|---|---|
| **Adaptive Learning** | 7.1 (11 reviews) | Not enough data | 
| **Proactive Assistance** | 7.6 (11 reviews) | Not enough data | 
| **Decision Making** | 8.2 (11 reviews) | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Feature Not Available | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | 7.8/10 | 5 |
| **Maze** | 9.1/10 | 11 |

#### Generative AI

| Feature | Lyssna | Maze | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Lyssna | Maze | 
|---|---|---|
| **Brand Design Consistency** | 9.7 (5 reviews) | 9.8 (9 reviews) | 
| **Survey Deployment** | 9.3 (5 reviews) | 8.6 (7 reviews) | 
| **Feedback Collection** | 8.3 (5 reviews) | 9.4 (9 reviews) | 
| **Device Responsiveness** | 7.0 (5 reviews) | 8.1 (9 reviews) | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Pulse Surveys** | Not enough data | Not enough data | 

#### Process Management

| Feature | Lyssna | Maze | 
|---|---|---|
| **Feedback Aggregation** | 6.7 (5 reviews) | 9.2 (8 reviews) | 
| **Trigger Alerts** | 6.3 (5 reviews) | Feature Not Available | 
| **Real-Time Analysis** | 7.0 (5 reviews) | 9.6 (8 reviews) | 
| **Real-Time Action** | 7.7 (5 reviews) | Feature Not Available | 
| **360 Degree Feedback** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Text Analysis** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 

#### System Management

| Feature | Lyssna | Maze | 
|---|---|---|
| **Security** | 8.3 (5 reviews) | 9.3 (9 reviews) | 
| **System Monitoring** | 8.0 (5 reviews) | Feature Not Available | 
| **SSL Security** | Not enough data | Not enough data | 
| **GPS** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **Customer Experience Management** | Not enough data | Not enough data | 
| **NPS of Employees** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Text Fields** | Not enough data | Not enough data | 
| **Customizable Questions** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Website Integration** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **NPS of Customers** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Maze** | N/A | N/A |

#### Generative AI

| Feature | Lyssna | Maze | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Lyssna** | N/A | N/A |
| **Maze** | N/A | N/A |

#### Survey Design - Consumer Insights Platforms

| Feature | Lyssna | Maze | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | Not enough data | 
| **AI Smart Probes** | Not enough data | Not enough data | 
| **Question Branching** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Lyssna | Maze | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Lyssna | Maze | 
|---|---|---|
| **Rapid Research** | Not enough data | Not enough data | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Lyssna | Maze | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Lyssna | Maze | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Lyssna | Maze | 
|---|---|---|
| **Customizable Questions** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Trend Analysis** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Face-to-Face** | Not enough data | Not enough data | 
| **Survey Sample Management** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Phone-Based** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Panel Management** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Paper-Based** | Not enough data | Not enough data | 
| **Benchmarking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Statistical Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [User Research Tools](https://www.g2.com/categories/user-research), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Lyssna (4):** [Interview Scheduling Software](https://www.g2.com/categories/interview-scheduling), [Survey Software](https://www.g2.com/categories/survey), [Crowd Testing Tools](https://www.g2.com/categories/crowd-testing-tools), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)

**Unique to Maze (1):** [User Research Repositories](https://www.g2.com/categories/user-research-repositories)


---
## Reviewer Demographics

### By Company Size

| Segment | Lyssna | Maze | 
|---|---|---|
| **Small-Business** | 36.2% | 30.6% | 
| **Mid-Market** | 39.1% | 47.2% | 
| **Enterprise** | 24.7% | 22.2% | 

### By Industry

#### Lyssna

- **Information Technology and Services:** 14.5%
- **Computer Software:** 11.0%
- **Marketing and Advertising:** 11.0%
- **Design:** 9.8%
- **Financial Services:** 6.4%
- **Health, Wellness and Fitness:** 3.5%
- **Hospital & Health Care:** 2.9%
- **Automotive:** 2.3%
- **Retail:** 2.3%
- **Leisure, Travel & Tourism:** 2.3%
- **Other:** 34.1%

#### Maze

- **Computer Software:** 13.9%
- **Financial Services:** 10.2%
- **Information Technology and Services:** 10.2%
- **Design:** 9.3%
- **Retail:** 3.7%
- **Banking:** 3.7%
- **Health, Wellness and Fitness:** 3.7%
- **Transportation/Trucking/Railroad:** 2.8%
- **Automotive:** 2.8%
- **Food & Beverages:** 2.8%
- **Other:** 37.0%

---
## Alternatives

### Alternatives to Lyssna

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23901 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (530 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1017 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5426 reviews)
- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)

### Alternatives to Maze

- [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (792 reviews)
- [Optimal](https://www.g2.com/products/optimal-optimal/reviews) — 4.4/5 stars (65 reviews)
- [Userlytics](https://www.g2.com/products/userlytics/reviews) — 4.4/5 stars (189 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (345 reviews)
- [Dscout](https://www.g2.com/products/dscout/reviews) — 4.5/5 stars (190 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Lookback](https://www.g2.com/products/lookback/reviews) — 4.3/5 stars (21 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)
- [Respondent](https://www.g2.com/products/respondent/reviews) — 4.6/5 stars (530 reviews)

---
## Top Discussions

### Lyssna

No discussions available for this product.

### Maze

- Title: [What can you use maze for?](https://www.g2.com/discussions/what-can-you-use-maze-for) — 1 comment
  > **Top comment:** "Unmoderated usability tests & surveys"
- Title: [What is Maze software?](https://www.g2.com/discussions/what-is-maze-software) — 1 comment
  > **Top comment:** "Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/lyssna-vs-maze-maze)