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Compare Lyssna and Maze

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At a Glance
Lyssna
Lyssna
Star Rating
(158)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plans
Maze
Maze
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Lyssna excels in user experience, particularly highlighting its super fast feedback and flexible formats for various research needs. Users appreciate how easy it is to set up and run tests, making it a strong choice for those who prioritize quick implementation.
  • Users say Maze shines in its integration capabilities, with seamless connections to tools like Figma, Sketch, and Adobe XD. This feature allows teams to validate ideas before development, which is a significant advantage for design-focused projects.
  • Reviewers mention that while both products have a solid star rating of 4.5, Lyssna has a higher G2 Score in the User Research category, indicating a stronger overall user satisfaction in that area. Users find it particularly useful for gathering feedback on live websites and prototypes.
  • According to verified reviews, Maze is noted for its powerful automated reporting and analytics features, which help users generate insightful reports. This capability is especially beneficial for teams looking to make data-driven decisions based on user research.
  • G2 reviewers highlight that Lyssna offers excellent customer support, which users find invaluable when navigating its wide range of tools for both moderated and unmoderated research. This level of support can make a significant difference for teams needing assistance.
  • Users report that while Maze is well-equipped for handling surveys and user testing, it faces challenges in feedback aggregation and real-time analysis compared to Lyssna, which users feel provides a more comprehensive approach to collecting and analyzing user feedback.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
Browse all 4 pricing plans
Maze
Free
Free
Browse all 2 pricing plans
Free Trial
Lyssna
Free Trial is available
Maze
Free Trial is available
Ratings
Meets Requirements
8.5
144
8.1
79
Ease of Use
9.2
146
8.9
79
Ease of Setup
9.2
103
9.4
34
Ease of Admin
8.9
52
9.1
28
Quality of Support
9.1
97
8.7
64
Has the product been a good partner in doing business?
9.0
40
9.2
22
Product Direction (% positive)
9.3
146
8.4
66
Features by Category
7.7
137
7.6
64
User Response Methods
8.8
126
8.4
58
6.8
79
7.5
22
7.1
80
6.2
13
Feature Not Available
Feature Not Available
8.1
105
8.4
53
Participant Selection
Feature Not Available
7.6
37
Feature Not Available
Feature Not Available
Feature Not Available
7.6
12
8.3
113
7.1
32
Insights
8.3
118
8.2
57
7.5
110
8.2
47
7.7
100
7.8
44
Generative AI
7.1
33
6.8
11
7.9
35
Not enough data
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
7.9
17
Not enough data
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
User Research RepositoriesHide 7 FeaturesShow 7 Features
Not enough data
7.7
7
Management
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
7.7
54
Not enough data
Survey Management
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Not enough data
Survey Customization
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Not enough data
Survey Insights
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Not enough data
Agentic AI - Survey
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
7.8
5
9.0
11
Generative AI
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Survey Management
9.7
5
9.7
10
9.3
5
8.5
8
8.3
5
9.3
10
7.0
5
8.0
10
Process Management
6.7
5
9.1
9
6.3
5
Feature Not Available
7.0
5
9.4
9
7.7
5
Feature Not Available
System Management
8.3
5
9.2
10
8.0
5
Feature Not Available
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Insights PlatformsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna
Lyssna
Maze
Maze
Lyssna and Maze are categorized as User Research and Enterprise Feedback Management
Unique Categories
Maze
Maze is categorized as User Research Repositories
Reviews
Reviewers' Company Size
Lyssna
Lyssna
Small-Business(50 or fewer emp.)
37.3%
Mid-Market(51-1000 emp.)
37.3%
Enterprise(> 1000 emp.)
25.5%
Maze
Maze
Small-Business(50 or fewer emp.)
30.9%
Mid-Market(51-1000 emp.)
47.3%
Enterprise(> 1000 emp.)
21.8%
Reviewers' Industry
Lyssna
Lyssna
Information Technology and Services
14.4%
Design
11.1%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.7%
Maze
Maze
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
Alternatives
Lyssna
Lyssna Alternatives
UserTesting
UserTesting
Add UserTesting
User Interviews
User Interviews
Add User Interviews
SurveyMonkey
SurveyMonkey
Add SurveyMonkey
Hotjar
Hotjar
Add Hotjar
Maze
Maze Alternatives
UserTesting
UserTesting
Add UserTesting
Optimal
Optimal
Add Optimal
Hotjar
Hotjar
Add Hotjar
User Interviews
User Interviews
Add User Interviews
Discussions
Lyssna
Lyssna Discussions
Monty the Mongoose crying
Lyssna has no discussions with answers
Maze
Maze Discussions
What is Maze software?
1 Comment
Sara J.
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
What can you use maze for?
1 Comment
Sara J.
SJ
Unmoderated usability tests & surveysRead more
Monty the Mongoose crying
Maze has no more discussions with answers