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At a Glance
Market Segments
Small-Business (37.5% of reviews)
Mid-Market (47.3% of reviews)
Entry-Level Pricing
Free 3 Seats Per Month
Free
Lyssna
Star Rating
(157)4.5 out of 5
Market Segments
Small-Business (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansMaze
Star Rating
(113)4.5 out of 5
Market Segments
Mid-Market (47.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lyssna excels in Quality of Support with a score of 9.3, while Maze falls behind at 8.7. Reviewers mention that Lyssna's support team is responsive and helpful, making it easier for users to resolve issues quickly.
- Reviewers mention that Lyssna's Ease of Setup is rated at 9.4, slightly lower than Maze's 9.5. However, users on G2 highlight that Lyssna's intuitive interface makes the initial setup straightforward, which is particularly beneficial for small businesses.
- Users say that Lyssna shines in Feedback Collection with a score of 9.4, compared to Maze's 8.2. Reviewers appreciate Lyssna's robust tools for gathering user insights, which they find essential for improving their products.
- G2 users report that Maze offers superior Survey Management features, particularly in Survey Builder and Survey Distribution, scoring 8.5 and 8.6 respectively. Users mention that these features allow for greater customization and ease in reaching target audiences.
- Users on G2 highlight that Lyssna's Brand Design Consistency is impressive, scoring 9.8, which is crucial for maintaining brand identity across surveys. Reviewers say this feature helps them create cohesive and professional-looking surveys.
- Reviewers mention that while both products have similar Star Ratings of 4.5, Lyssna's focus on small businesses allows it to cater more effectively to their specific needs, whereas Maze's mid-market focus may not align as closely with smaller enterprises.
Pricing
Entry-Level Pricing
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Maze
Free
Free
For individuals looking to kickstart usability testing, at no cost.
- 1 study per month
- 5 seats
- Pay-per use panel credits
Free Trial
Lyssna
Free Trial is available
Maze
Free Trial is available
Ratings
Meets Requirements
8.5
143
8.1
79
Ease of Use
9.1
145
8.9
79
Ease of Setup
9.2
102
9.4
34
Ease of Admin
9.0
51
9.1
28
Quality of Support
9.2
96
8.7
64
Has the product been a good partner in doing business?
9.1
39
9.2
22
Product Direction (% positive)
9.3
145
8.4
66
Features by Category
User Response Methods
8.8
126
8.4
58
6.8
79
7.5
22
7.1
80
6.2
13
Feature Not Available
Feature Not Available
8.1
105
8.4
53
Participant Selection
Feature Not Available
7.6
37
Feature Not Available
Feature Not Available
Feature Not Available
7.6
12
8.3
113
7.1
32
Insights
8.3
118
8.2
57
7.5
110
8.2
47
7.7
100
7.8
44
Generative AI
7.1
33
6.8
11
Functionality
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Not enough data
Admin
8.5
33
Not enough data
Platform Basics
7.4
11
Not enough data
8.3
12
Not enough data
Platform Content
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
Platform Performance
7.6
11
Not enough data
6.8
11
Not enough data
Platform
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Not enough data
Management
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
Not enough data
Survey Management
8.3
52
Not enough data
9.0
54
Not enough data
8.0
47
Not enough data
8.2
46
Not enough data
Survey Customization
7.8
48
Not enough data
6.7
46
Not enough data
7.5
46
Not enough data
6.5
41
Not enough data
Survey Insights
7.9
45
Not enough data
5.9
39
Not enough data
8.2
46
Not enough data
8.3
44
Not enough data
Agentic AI - Survey
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Not enough data
Generative AI
Feature Not Available
Feature Not Available
Not enough data
Not enough data
Survey Management
9.7
5
9.7
10
9.3
5
8.5
8
8.3
5
9.3
10
7.0
5
8.0
10
Process Management
6.7
5
9.1
9
6.3
5
Feature Not Available
7.0
5
9.4
9
7.7
5
Feature Not Available
System Management
8.3
5
9.2
10
8.0
5
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Lyssna and Maze are categorized as User Research and Enterprise Feedback Management
Unique Categories
Lyssna is categorized as Interview Scheduling, Survey, Crowd Testing Tools, and Consumer Insights Platforms
Maze is categorized as User Research Repositories
Reviews
Reviewers' Company Size
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Maze
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.5%
Design
11.2%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.4%
Computer Software
13.6%
Information Technology and Services
10.0%
Financial Services
10.0%
Design
9.1%
Transportation/Trucking/Railroad
3.6%
Other
53.6%
Discussions
Lyssna has no discussions with answers
What is Maze software?
1 Comment
SJ
Maze is a software built to conduct unmoderated usability tests, with the possibility of including different types of questions beyond the usability test...Read more
Maze has no more discussions with answers
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