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# Lyssna vs Maze Comparison - What are their main differences?

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LyssnaMaze[+ Add Product](#)

Reviews

**Lyssna** [

4.4/5(188)

](https://www.g2.com/products/lyssna/reviews#reviews)

**Maze** [

4.5/5(111)

](https://www.g2.com/products/maze-maze/reviews#reviews)

Pricing

**Lyssna**
Free Trial

**Free** 3 Seats Per Month · Free

**Maze**
Free Trial

**Free** · Free

**Pricing Insights**
from reviews

Time to Implement

**Lyssna**
\<1 monthFaster

Based on 18 responses

**Maze**
2 months

Based on 8 responses

Return on Investment

**Lyssna**
5 months9 months sooner

Based on 15 responses

**Maze**
14 months

Based on 7 responses

Perceived Cost

**Lyssna**
$$$$$

**Maze**
$$$$$

Average Discount

**Lyssna**
6%

**Maze**
Not enough reviews yet

 ![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")

 ![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")

G2 offers free advice on this comparison.

Chat with an expert

How do we contact you?

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Who do you want to talk with?

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 ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human

Pros & Cons

**Lyssna**
[
Ease of Use (57)
](https://www.g2.com/products/lyssna/reviews?filters%5Bsentiment_snippet%5D=1660876&qs=pros-and-cons#reviews)[
Customer Support (27)
](https://www.g2.com/products/lyssna/reviews?filters%5Bsentiment_snippet%5D=1656735&qs=pros-and-cons#reviews)[
Survey Issues (15)
](https://www.g2.com/products/lyssna/reviews?filters%5Bsentiment_snippet%5D=1656673&qs=pros-and-cons#reviews)[
Missing Features (12)
](https://www.g2.com/products/lyssna/reviews?filters%5Bsentiment_snippet%5D=1660292&qs=pros-and-cons#reviews)

**Maze**
[
Features (6)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963571&qs=pros-and-cons#reviews)[
Ease of Use (5)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1963582&qs=pros-and-cons#reviews)[
Limited Functionality (4)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1986192&qs=pros-and-cons#reviews)[
Complex Usability (3)
](https://www.g2.com/products/maze-maze/reviews?filters%5Bsentiment_snippet%5D=1848080&qs=pros-and-cons#reviews)

Integrations

**Lyssna**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d08938b2bcd0f8cc93eb9321f26c74c4/claude-2025-12-11.jpeg "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f8dfbd36c438447b2cb20b9565f2afd/figma.jpg "Product Avatar Image")

Figma

](https://www.g2.com/products/figma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4a9a6d57cdd833bf0381d21fd9246641/google-workspace.png "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[
View all
](https://www.g2.com/products/lyssna/integrations)

**Maze**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[
View all
](https://www.g2.com/products/maze-maze/integrations)

Screenshots

**Lyssna**
 ![Lyssna screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1284818/feature-research-panel.png)

**Maze**
 ![Maze screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1381624/AI-Mod.jpg)

Ratings

Meets Requirements

**Lyssna**

8.4

8.4169

**Maze**

8.1

8.177

Ease of Use

**Lyssna**

9.1

9.1171

**Maze**

8.9

8.977

Ease of Setup

**Lyssna**

9.2

9.2127

**Maze**

9.5

9.532

Ease of Admin

**Lyssna**

8.9

8.965

**Maze**

9.1

9.128

Quality of Support

**Lyssna**

9.0

9.0113

**Maze**

8.7

8.762

Has the product been a good partner in doing business?

**Lyssna**

8.8

8.851

**Maze**

9.2

9.222

Product Direction (% positive)

**Lyssna**

8.9

8.9168

**Maze**

8.4

8.464

Features

User Research[Hide 80 FeaturesShow 80 Features](javascript:void(0);)

7.8

164

7.6

64

User Response Methods

Survey

8.8(won by 0.4)

136

8.4

57

Video Snippets

6.8

82

7.5(won by 0.7)

21

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Video Interview

7.2(won by 1.2)

82

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.0

12

Text/Notes

8.2

109

8.4(won by 0.2)

52

Photo Submission

Feature Not Available

Feature Not Available

Commenting/Notes

Not enough data

Not enough data

Participant Selection

Recruitment Pool

8.3(won by 1.2)

125

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.1

31

In-App

Feature Not Available

7.6(won by default)

37

On-Site

Feature Not Available

7.6(won by default)

11

In-Store

Feature Not Available

Feature Not Available

Single Sign On

Not enough data

Not enough data

Insights

Analytics

8.3(won by 0.1)

126

8.2

56

Collaboration

7.5

112

8.2(won by 0.7)

46

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Sorting

7.7

102

7.8(won by 0.1)

43

Visual Analytics

Not enough data

Not enough data

Generative AI

AI Text Summarization

7.0(won by 0.3)

38

6.7

10

Generative AI

Not enough data

Not enough data

Additional Functionality

User Journeys

Not enough data

Not enough data

Usability Testing

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

For Mobile

Not enough data

Not enough data

A/B Testing

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

API

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Unmoderated Testing

Not enough data

Not enough data

Screen Activity Recording

Not enough data

Not enough data

Behavior Tracking

Not enough data

Not enough data

Software Testing Management

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Heatmaps

Not enough data

Not enough data

Prototype Creation

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

User Research Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

For Websites

Not enough data

Not enough data

Issue Tracking

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Moderated Usability Testing

Not enough data

Not enough data

Quantitative Metrics

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Categorization/Grouping

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Conversion Rate Optimization

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Video recording/Transcriptions

Not enough data

Not enough data

Customizable Categories

Not enough data

Not enough data

Annotations

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Projections

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Video Support

Not enough data

Not enough data

Demographic Data

Not enough data

Not enough data

Customer Experience Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Audience Targeting

Not enough data

Not enough data

Enterprise Feedback Management[Hide 65 FeaturesShow 65 Features](javascript:void(0);)

7.8

5

9.1

11

Generative AI

AI Text Generation

Feature Not Available

Feature Not Available

AI Text Summarization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Survey Management

Brand Design Consistency

9.7

5

9.8(won by 0.1)

9

Survey Deployment

9.3(won by 0.7)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.6

7

Feedback Collection

8.3

5

9.4(won by 1.1)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Device Responsiveness

7.0

5

8.1(won by 1.1)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Surveys & Feedback

Not enough data

Not enough data

Mobile Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Process Management

Feedback Aggregation

6.7

5

9.2(won by 2.5)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Real-Time Analysis

7.0

5

9.6(won by 2.6)

8

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Trigger Alerts

6.3(won by default)

5

Feature Not Available

Real-Time Action

7.7(won by default)

5

Feature Not Available

360 Degree Feedback

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Text Analysis

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

System Management

Security

8.3

5

9.3(won by 1.0)

9

 (There is a greater than 0.5 difference between this product's rating and its competitors)

System Monitoring

8.0(won by default)

5

Feature Not Available

SSL Security

Not enough data

Not enough data

GPS

Not enough data

Not enough data

Additional Functionality

Customer Experience Management

Not enough data

Not enough data

NPS of Employees

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Ratings/Reviews

Not enough data

Not enough data

Negative Feedback Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Text Fields

Not enough data

Not enough data

Customizable Questions

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Website Integration

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

API

Not enough data

Not enough data

NPS of Customers

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Segmentation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Widgets

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Crowd Testing Tools[Hide 6 FeaturesShow 6 Features](javascript:void(0);)

7.9

36

Not enough data

Functionality

Crowd Testing

8.6(won by default)

36

Not enough data

Feedback Tracking

7.7(won by default)

32

Not enough data

Integration

6.9(won by default)

32

Not enough data

Requirements

7.9(won by default)

30

Not enough data

Logging

7.8(won by default)

30

Not enough data

Admin

Test Analysis

8.5(won by default)

34

Not enough data

Interview Scheduling[Hide 77 FeaturesShow 77 Features](javascript:void(0);)

7.8

17

Not enough data

Platform Basics

Interoperability

7.4(won by default)

11

Not enough data

Performance

8.3(won by default)

12

Not enough data

Platform Content

Automation

7.8(won by default)

10

Not enough data

Reminders

9.2(won by default)

11

Not enough data

Email Template

8.5(won by default)

11

Not enough data

Booking

9.0(won by default)

10

Not enough data

Rescheduling

7.5(won by default)

10

Not enough data

Platform Performance

Reporting

7.6(won by default)

11

Not enough data

Monitoring

6.8(won by default)

11

Not enough data

Platform

Customization 

7.6(won by default)

15

Not enough data

Integration APIs

6.2(won by default)

13

Not enough data

Internationalization

6.0(won by default)

13

Not enough data

User, Role, and Access Management

8.8(won by default)

14

Not enough data

Activity Dashboard

8.6(won by default)

15

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Goal Management

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Benefits Dashboard

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Recruitment Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Training Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Orientation Workflow Management

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Help Desk Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Payroll Management

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Assessment Management

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Initiative Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Community Management

Not enough data

Not enough data

Employee Referral Management

Not enough data

Not enough data

Candidate Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Advertising Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Job Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Compensation Management

Not enough data

Not enough data

Employee Management

Not enough data

Not enough data

Job Application Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

Competency Management

Not enough data

Not enough data

Performance Management

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Job Description Management

Not enough data

Not enough data

Evaluation Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

User Research Repositories[Hide 7 FeaturesShow 7 Features](javascript:void(0);)

Not enough data

7.7

7

Management

Team Collaboration

Not enough data

8.0(won by default)

5

Access Control

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Functionality

Note Taking

Not enough data

7.3(won by default)

5

Sentiment Analysis

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Survey[Hide 64 FeaturesShow 64 Features](javascript:void(0);)

7.6

55

Not enough data

Survey Management

Survey Builder

8.1(won by default)

53

Not enough data

Customizable Questions

9.0(won by default)

54

Not enough data

Templates

8.0(won by default)

47

Not enough data

Survey Distribution

8.2(won by default)

46

Not enough data

Mobile Survey

Not enough data

Not enough data

Site Intercept Survey

Not enough data

Not enough data

Pulse Surveys

Not enough data

Not enough data

Survey Customization

Question Branching

7.8(won by default)

48

Not enough data

Branding

6.6(won by default)

47

Not enough data

Multimedia Support

7.5(won by default)

46

Not enough data

Multilingual Surveys

6.5(won by default)

41

Not enough data

Survey Insights

Reporting & Analytics

7.8(won by default)

46

Not enough data

BI Tools Integration

5.9(won by default)

39

Not enough data

Data Exporting

8.0(won by default)

47

Not enough data

Permissions

8.3(won by default)

44

Not enough data

Collaboration Tools

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Data Analysis Tools

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Agentic AI - Survey

Adaptive Learning

7.1(won by default)

11

Not enough data

Proactive Assistance

7.6(won by default)

11

Not enough data

Decision Making

8.2(won by default)

11

Not enough data

Dynamic Content

Not enough data

Not enough data

Additional Functionality

Single Sign On

Not enough data

Not enough data

Phone Polling

Not enough data

Not enough data

Online Polling

Not enough data

Not enough data

Support Audio/Images/Video

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Word Clouds

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Template Management

Feature Not Available

Not enough data

Email Management

Not enough data

Not enough data

Interactive Content

Not enough data

Not enough data

Q&A Management

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Feedback Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Data Cleansing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Anonymous Feedback

Not enough data

Not enough data

URL Customization

Not enough data

Not enough data

Question Piping

Not enough data

Not enough data

Offline Response Collection

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

NPS Survey Structure

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Response Validation

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Response Quotas

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Randomization

Not enough data

Not enough data

Show 3 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Recruiting[Hide 2 FeaturesShow 2 Features](javascript:void(0);)

Not enough data

Not enough data

Generative AI

AI Text Generation

Not enough data

Not enough data

AI Text Summarization

Not enough data

Not enough data

Consumer Insights Platforms[Hide 67 FeaturesShow 67 Features](javascript:void(0);)

Not enough data

Not enough data

Survey Design - Consumer Insights Platforms

Multi-Use Methodologies

Not enough data

Not enough data

Industry & Locale Adaptability

Not enough data

Not enough data

Behavioral & Adaptive Logic Guidance

Not enough data

Not enough data

Self-Serve Survey Builder

Not enough data

Not enough data

AI Smart Probes

Not enough data

Not enough data

Question Branching

Not enough data

Not enough data

Conditional Logic

Not enough data

Not enough data

Audience Access - Consumer Insights Platforms

Flexible Audience Options

Not enough data

Not enough data

Customer Data Upload

Not enough data

Not enough data

Consumer Panels

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Data Collection - Consumer Insights Platforms

Rapid Research

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

Mobile / Mixed Mode

Not enough data

Not enough data

Analytics - Consumer Insights Platforms

AI-Powered Insights

Not enough data

Not enough data

Qualitative Research Support

Not enough data

Not enough data

Benchmarking & Norms

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Collaboration - Consumer Insights Platforms

Dashboards & Embedded Integrations

Not enough data

Not enough data

Embeddable Reports

Not enough data

Not enough data

Shared Workspaces

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Additional Functionality

Customizable Questions

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Trend Analysis

Not enough data

Not enough data

Charting

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Face-to-Face

Not enough data

Not enough data

Survey Sample Management

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Data Visualization

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Offline Access

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Phone-Based

Not enough data

Not enough data

Template Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Visual Analytics

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Panel Management

Not enough data

Not enough data

Question Library

Not enough data

Not enough data

Paper-Based

Not enough data

Not enough data

Benchmarking

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Multiple User Accounts

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Statistical Analysis

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")](https://www.g2.com/products/lyssna/reviews)

Lyssna

Small-Business(50 or fewer emp.)

36.3%

Mid-Market(51-1000 emp.)

39.1%

Enterprise(\> 1000 emp.)

24.6%

[![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")](https://www.g2.com/products/maze-maze/reviews)

Maze

Small-Business(50 or fewer emp.)

30.6%

Mid-Market(51-1000 emp.)

47.2%

Enterprise(\> 1000 emp.)

22.2%

Small-Business

(50 or fewer emp.)

36.3%

30.6%

Mid-Market

(51-1000 emp.)

39.1%

47.2%

Enterprise

(\> 1000 emp.)

24.6%

22.2%

Reviewers' Industry

[![Lyssna](https://images.g2crowd.com/uploads/product/hd_favicon/7fb89a942a0682ed06350f63509c73de/lyssna.svg "Lyssna")](https://www.g2.com/products/lyssna/reviews)
Lyssna

Information Technology and Services

14.0%

Computer Software

10.7%

Marketing and Advertising

10.7%

Design

9.6%

Financial Services

6.7%

Other

48.3%

[![Maze](https://images.g2crowd.com/uploads/product/hd_favicon/1bef06591d0ecd485257391c93174729/maze-maze.svg "Maze")](https://www.g2.com/products/maze-maze/reviews)
Maze

Computer Software

13.9%

Financial Services

10.2%

Information Technology and Services

10.2%

Design

9.3%

Retail

3.7%

Other

52.8%

FAQs

## Lyssna vs Maze FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Lyssna vs Maze?

Lyssna and Maze are both rated 4.5/5 by G2 reviewers, but Lyssna stands out for its ease of use and customer support, while Maze is noted for its modern interface and rapid setup.

| [Lyssna](https://www.g2.com/products/lyssna/reviews) | [Maze](https://www.g2.com/products/maze-maze/reviews) |
| --- | --- |
| 4.5/5 (183 reviews) | 4.5/5 (111 reviews) |
| Mid-Market | Mid-Market |
| 9.2 | 9.5 |
| 9.1 | 8.7 |
| Ease of Use (57 all-time mentions) | Features (7 all-time mentions) |

### How do the pricing models of Lyssna and Maze compare?

Lyssna is favored by reviewers for its affordability and flexible pricing, while Maze is seen as more expensive but offers rapid data collection.

- **Lyssna:** In recent reviews, many highlight Lyssna as affordable and right-sized for small and medium businesses, with flexible pricing and the ability to reduce costs through self-recruitment.
- **Maze:** Reviewers note Maze as more expensive, but value its fast participant panel and rapid data collection for user research.
- **Switching reasons:** Several reviewers mention switching to Lyssna for lower costs and more flexible pricing compared to Maze.

### What are the best alternatives to Lyssna and Maze?

The top 3 alternatives to Lyssna and Maze are UserTesting, Optimal, and User Interviews.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Lyssna](https://www.g2.com/products/lyssna/reviews) | 4.5/5 (183) | Mid-Market | Affordable and flexible pricing | Ease of Use (57 all-time mentions) |
| [Maze](https://www.g2.com/products/maze-maze/reviews) | 4.5/5 (111) | Mid-Market | More expensive, rapid data collection | Features (7 all-time mentions) |
| [UserTesting](https://www.g2.com/products/usertesting/reviews) | 4.4/5 (792) | Enterprise | — | Comprehensive user testing capabilities |
| [Optimal](https://www.g2.com/products/optimal-optimal/reviews) | 4.4/5 (65) | Mid-Market | — | Flexible research tools |
| [User Interviews](https://www.g2.com/products/user-interviews/reviews) | 4.6/5 (1046) | Mid-Market | — | Participant recruitment and targeting |

### Which User Research features should I prioritize when comparing Lyssna and Maze?

Buyers comparing Lyssna and Maze should prioritize Ease of Use, Features, Survey Creation, Integrations, and Customer Support.

- **Ease of Use:** Lyssna (57 all-time mentions), Maze (6 all-time mentions)
- **Features:** Lyssna (37 all-time mentions), Maze (7 all-time mentions)
- **Survey Creation:** Lyssna (12 all-time mentions), Maze (3 all-time mentions)
- **Integrations:** Lyssna: Figma (23 all-time mentions); Maze: Figma (recent reviews)
- **Customer Support:** Lyssna (27 all-time mentions), Maze (recent reviews, fewer mentions)

### What are the pros and cons of Lyssna vs Maze?

Lyssna's headline strength is ease of use, while Maze's is its feature set and rapid setup.

- **Lyssna strengths:** Ease of Use (57 all-time mentions), Features (37), Easy Setup (30), Customer Support (27), Affordable pricing (14)
- **Lyssna trade-offs:** Missing Features (18), Survey Issues (15), Pricing Issues (12), Limited Customization (11)
- **Maze strengths:** Features (7 all-time mentions), Ease of Use (6), User Interface (6), Intuitive (5), Survey Creation (3)
- **Maze trade-offs:** Limitations (4), Limited Functionality (4), Complex Usability (3), Complexity (2)

### Is Lyssna or Maze better for small businesses?

Lyssna is the better fit for small businesses, with reviewers consistently citing its affordability and right-sized feature set for smaller teams.

- **Lyssna:** Largest segment is Mid-Market, but recent reviews highlight strong adoption and satisfaction among small businesses due to ease of use and cost-effectiveness.
- **Maze:** Largest segment is Mid-Market, with reviewers noting its suitability for rapid research but less emphasis on small-business affordability.

### Which User Research platform has better integrations?

Lyssna and Maze are at parity for integrations, with both products frequently cited for Figma integration.

- **Lyssna:** Figma integration (23 all-time mentions)
- **Maze:** Figma integration (recent reviews)

### How do Lyssna and Maze compare on customer support?

Lyssna and Maze are at parity on Quality of Support, with Lyssna at 9.1 and Maze at 8.7, a difference below the materiality threshold.

- **Lyssna:** Reviewers frequently praise responsive and helpful customer support, with 27 all-time mentions.
- **Maze:** Reviewers describe support as responsive and open to feedback, with positive experiences in recent reviews.

### Which is easier to implement, Lyssna or Maze?

Maze has a slight edge in Ease of Setup with a score of 9.5 versus Lyssna's 9.2, but both are rated highly by reviewers.

- **Lyssna:** Reviewers consistently highlight easy setup, intuitive onboarding, and quick test creation.
- **Maze:** Reviewers note super easy setup, rapid test deployment, and helpful templates for getting started.

### Which product has better Survey?

Lyssna is favored for Survey, with more reviewer-cited strengths and higher all-time mention counts for survey creation.

- **Lyssna:** Survey Creation (12 all-time mentions), Ease of Use (57), Features (37)
- **Maze:** Survey Creation (3 all-time mentions), Features (7), Ease of Use (6)

Alternatives

**Lyssna Alternatives**

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![User Interviews](https://images.g2crowd.com/uploads/product/hd_favicon/e084340a5b6caa5466ac4743423f39ce/user-interviews.svg "User Interviews")

[
User Interviews
](/products/user-interviews/reviews)

 ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")

[
SurveyMonkey
](/products/surveymonkey/reviews)

 ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")

[
Hotjar by Contentsquare
](/products/hotjar-by-contentsquare/reviews)

**Maze Alternatives**

 ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting")

[
UserTesting
](/products/usertesting/reviews)

 ![Optimal](https://images.g2crowd.com/uploads/product/hd_favicon/d556f981e1c2ba37c69d9e6287e7eebc/optimal-optimal.svg "Optimal")

[
Optimal
](/products/optimal-optimal/reviews)

 ![Userlytics](https://images.g2crowd.com/uploads/product/hd_favicon/77d0a0611ac8e48b54fb28c48c3677ae/userlytics.svg "Userlytics")

[
Userlytics
](/products/userlytics/reviews)

 ![Dscout](https://images.g2crowd.com/uploads/product/hd_favicon/d65cff582bdde28c63538bd376092c43/dscout.svg "Dscout")

[
Dscout
](/products/dscout/reviews)