
Nothing good about Careem from my experience. Do yourself a favour and use Noon or Deliveroo. Review collected by and hosted on G2.com.
Terrible customer service. Ordered on the app, the driver took a picture of the package in front of the hotel, then took the package and left with my food (free dinner for him I guess!). All of this was captured on hotel's CCTV. Careem has been making me jump through hoops to get my $60 back. First they asked me to give them the video, then they asked a bunch of questions, finally they said it has been escalated for refund. 3 weeks later, Careem is completely ignoring my emails. Review collected by and hosted on G2.com.

