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Live Help Messenger

Live Help Messenger Alternatives & Competitors

(6)4.0 out of 5

Looking for alternatives to Live Help Messenger? Tons of people want Live Chat Software to help with in-app messaging, targeted emails, and knowledge base. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Live Chat Software that reviewers voted best overall compared to Live Help Messenger. Based on reviewer data you can see how Live Help Messenger stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. Freshdesk, ActiveCampaign, Zoho Desk, and Zendesk Support Suite are the most popular alternatives and competitors to Live Help Messenger.

Top Alternatives to Live Help Messenger

  • Freshdesk
  • ActiveCampaign
  • Zoho Desk
  • Zendesk Support Suite
  • Salesforce Service Cloud

Top 20 Alternatives & Competitors to Live Help Messenger

    #1
    #1
  1. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Live Help Messenger:
  2. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Live Help Messenger:

    Mariam W.
    MW
    It has the capability to host multiple support channels like live chat, email and phone. We are able to easily reach to our customers through social media platforms. It is easy to use and very...Read more
    #2
    #2
  3. ActiveCampaign

    (6,507)4.6 out of 5
    Optimized for quick response

    ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Live Help Messenger:
  4. ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.

    Categories in common with Live Help Messenger:

    Catherine D.
    CD
    Automations are easy to set up and use. If stuck for ideas they have many 'recipes' to choose from.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
    #3
  5. Zoho Desk

    (2,689)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Live Help Messenger:
  6. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Live Help Messenger:

    AG
    Ticket function with ease of setting up users.
    #4
    #4
  7. Zendesk Support Suite

    (2,277)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Live Help Messenger:
  8. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Live Help Messenger:

    AR
    The most beneficial attribute of Zendesk is that each sector (phone, email, help center and chat) are all in a single space. This has saved us tremendous time. Our Account Manager is very helpful...Read more
    #5
    #5
  9. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Live Help Messenger:
  10. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Live Help Messenger:

    RJ
    *After long research i found one of the best software in CRM solutions to help in Management with its inbuild features easily. *Manage sales pipeline easily for start to closing. *Easily attach...Read more
    #6
    #6
  11. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Live Help Messenger:
  12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Live Help Messenger:

    Dimitri R.
    DR
    Relatively fast/easy to learn. If you know how to use email, you'll have an easy time using LiveAgent.
    #7
    #7
  13. Intercom

    (1,261)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with Live Help Messenger:
  14. Intercom allows you to communicate personally with every single customer.

    Categories in common with Live Help Messenger:

    SR
    I love the reports, the inbox where conversations take place, the possibility to add new apps and features. I also like the messenger and the help center. It helped structure our content and...Read more
    #8
    #8
  15. Podium

    (1,105)4.6 out of 5
    Optimized for quick response

    Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Live Help Messenger:
  16. Podium is an Interaction Management platform that helps businesses collect and manage online reviews, gather feedback and text customers.

    Categories in common with Live Help Messenger:

    JL
    Podium makes it really easy for us to reach our customers via text. Our response value is so much quicker with Podium than with a normal email.

    Reviewers say compared to Live Help Messenger, Podium is:

    More usable
    #9
    #9
  17. Birdeye

    (975)4.8 out of 5
    Optimized for quick response

    Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Live Help Messenger:
  18. Birdeye is a SaaS platform that reimagines how customer feedback is used to acquire and retain connected customers by closing the loop between business reputation and customer experience, it captures real-time customer feedback, ratings and sentiment across every channel -- review sites, social media, and surveys.

    Categories in common with Live Help Messenger:

    NH
    I like that the software is very simple and fast to use. I can read reviews from colleagues and customers with a very well defined utility, I can honestly create a unique line of reputation that...Read more

    Reviewers say compared to Live Help Messenger, Birdeye is:

    Better at support
    More usable
    Better at meeting requirements
    #10
    #10
  19. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Live Help Messenger:
  20. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Live Help Messenger:

    Burak A.
    BA
    Absolutely easy to use! Nice UX/UI rounds everything up!
    #11
    #11
  21. Front

    (622)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Live Help Messenger:
  22. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Live Help Messenger:

    UI
    I like to be able to share an inbox with my colleagues. Having canned responses makes work easier, tags are great to keep your inbox tidy and being able to split "private" from shared e-mails are...Read more
    #12
    #12
  23. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Live Help Messenger:
  24. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with Live Help Messenger:

    Ashley M.
    AM
    I like that I'm able to integrate the knowledge base articles and chat bot on my help center website. I like being able to support different ticketing pipelines. I enjoy the fact that tickets are...Read more
    #13
    #13
  25. Drift

    (489)4.3 out of 5

    Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Live Help Messenger:
  26. Drift makes it easier for people to buy from your business through real-time one-on-one conversations. When you connect Drift’s conversational marketing platform to your website, you will generate more qualified leads using our bots, and book more meetings for your sales team.

    Categories in common with Live Help Messenger:

    UI
    the web app has a nice UX and the live view is streamlined
    #14
    #14
  27. UJET

    (480)4.7 out of 5
    Optimized for quick response

    UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Live Help Messenger:
  28. UJET provides a customer interaction platform designed to improve customer support by helping companies resolve problems faster.

    Categories in common with Live Help Messenger:

    Kercia W.
    KW
    I live that we can change the numbers depending on the zones we calling, so we don't have issues with customers/merchant ignore the calls.

    Reviewers say compared to Live Help Messenger, UJET is:

    More usable
    Better at support
    Better at meeting requirements
    #15
    #15
  29. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Live Help Messenger:
  30. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Live Help Messenger:

    Rikki R.
    RR
    Salesforce Essentials out of the box setup is really intuitive and helpful. The basic template for Sales and Service Cloud setup can be useful for a System Admin just learning the CRM environment.
    #16
    #16
  31. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Live Help Messenger:
  32. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Live Help Messenger:

    Anand N.
    AN
    The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.
    #17
    #17
  33. Genesys Cloud

    (429)4.3 out of 5
    Optimized for quick response

    Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Live Help Messenger:
  34. Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.

    Categories in common with Live Help Messenger:

    BQ
    Quick and easy to use. Intuitive in that you don't have to think much when using it.
    #18
    #18
  35. Salesforce Digital Engagement

    (408)4.2 out of 5

    Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Live Help Messenger:
  36. Engage customers at the right time across any digital channel — mobile messaging, web chat, social networks, and more — to provide a seamless service experience.

    Categories in common with Live Help Messenger:

    UI
    It is byfar the most useful software I've ever used since working in a call center. I am able to track my cases easily which helps me increase my productivity.
    #19
    #19
  37. Genesys Engage

    (395)4.3 out of 5
    Optimized for quick response

    Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Live Help Messenger:
  38. Genesys Engage combines world-class intelligent routing, real-time contextual journeys, and tools for digital transformation. These capabilities make customer experience your competitive differentiator — setting you up to deliver competitively superior experiences and digital transformation at any scale.

    Categories in common with Live Help Messenger:

    IG
    The ease on the cloud platform. One does not have to worry about Infrastructure and application issues or upgrades
    #20
    #20
  39. 3CX

    (350)4.4 out of 5

    3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Live Help Messenger:
  40. 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

    Categories in common with Live Help Messenger:

    OQ
    The best part of 3CX is that you can install the app anywhere or if you don't have the device with the app on it with you, you can access it from any web browser. I am constantly on the phone and...Read more