Liongard Reviews & Product Details

The system remembers configuration history up to 18 months back. If something stops working, engineers can easily compare the current state with last week and immediately see what has changed. I like Policy Drift Prevention. If a technician in the field deviates from the company's security policy to temporarily solve the problem (and forgets to bring it back), Liongard immediately notices it and sends an alert. Also Liongard has broad integration via Inspectors that allows it to pull data from different systems into one place .Performance is on par with competition. I like the support provided. Review collected by and hosted on G2.com.

The interface is functional, but basic and not really modern. Reports are not client-ready and look like raw technical printouts. Pricing model is not suited best for MSP-s. Hidden costs when scaling (Per Device Licensing); Liongard charges for basic things and charges extra for so-called Endpoint Inspectors. Review collected by and hosted on G2.com.

Liongard is excellent at Providing deep data on the devices that it can see, and tracking the changes you want / need to know about. It can cover a huge range of devices, and is highly customizable, so if the data you want is not available by default, you can probably get it in another way. The integration with our Ticketing system has been straightforward and painless.

The support team is excellent and response times are always fast. The front line support is not afraid to let you know when something is beyond what they are working on and escalate to an appropriate level to get results as fast as possible.

I am in Liongard daily looking at changes on the networks that I manage, and the long history makes tracking issues easy Review collected by and hosted on G2.com.

While the default information is plentiful, if there is data you don't want, there is a steep learning curve in how to make your customizations. Each inspector has a different Data Print that it provides as a JSON object, and your customizations are built using JMESPath queries against them. Because of the large amount of data returned, the Data Prints are very large, so knowing what to query can be difficult

Our implementation is still not entirely complete, because some of the inspectors have very specific requirements before they work properly, and it has been very time consuming to get in place. Specifically, inspecting Child Tenants and working with the GDAPs required has not been easy.

Some of the default inspectors are not helpful. and Example is one of the changes that is tracked by default is system information on SonicWALLs. This field includes the device uptime, so it records a change on every inspection, making the metric for tracking changes significantly less valuable.

The formatting on the reports is decent, until you try to export them, at which point they become very difficult to read. Review collected by and hosted on G2.com.

Automated documentation and continuous system visibility which proactively detect changes and reduces troubleshooting time. Review collected by and hosted on G2.com.

It takes time and patience to get the platform configured for your needs. If you have a large number of environments to manage, it can be an almost full time job to keep things dialed in. Review collected by and hosted on G2.com.

It connects to all my services, products and produces 1 heli-view on what is going on. This enables me to guide my customers into the world of compliancy of o so many systems where we have to adhere to.

This is one way, so security is on!

Support is very good in my experience. Review collected by and hosted on G2.com.

I miss the 'sexyness' of the system, though everything is there, you have to be a technician to use all aspects of the system.

luckely, as an MS(S)P we have technicians

Anyways, everything has room for improvement! Review collected by and hosted on G2.com.

Visibility in areas that may take manual work to see into. Love the ability to customize reports for any type of data we want to pull. Once you have enough inspectors configured it can really save you an enormous amount of time remediaing vulnerabilities that come out or changes you need to enact over hundreds of customers. Another area is configuring alerts to prevent issues on customers that may not have the best systems to detect/prevent threat actors. We have used a Liongard alert to inform us of a unauthorized app install and confirm that it was a threat actor attempt that we were able to prevent. Review collected by and hosted on G2.com.

There is a HUGE upfront time investment to configure and properly stand up the environment. Once you tackle that, you need to then educate and work on user adoption which has taken us way too long. Do not underestimate the deployment and put some good technical people with plenty of bandwidth to do the work on it. Review collected by and hosted on G2.com.

We have now onboarded almost all of our MSP customers to Liongard and are truly recognizing the positive potential of the platform. The automation and insights it provides have significantly improved our efficiency and security monitoring.

The onboarding process with the Liongard team was smooth and professional – their support was both helpful and friendly. We particularly appreciate the wealth of features the platform offers, with Identity Monitoring and Dark Web Monitoring being the most fascinating for us.

Overall, Liongard has become an essential tool for our MSP operations, and we highly recommend it to other IT service providers! Review collected by and hosted on G2.com.

Of course, there are always areas for improvement, such as additional connectors for Remote Desktop Services (RDS) or Exchange onPrem. However, we are optimistic that these enhancements will be implemented in the near future. Review collected by and hosted on G2.com.

We've been able to put in inspectors for all of our software and begin gathering information we might normally have to work very hard to locate when needed. Review collected by and hosted on G2.com.

I feel like we have barely touched the surface of what it can do and have difficulty in conveying to coworkers how useful it is. Review collected by and hosted on G2.com.

Liongard is easy to implement and maintain and allows me to create detailed alerts for many different systems that allow our organisation to monitor and support our customers more efficiently.

Their customer support is friendly, quick to respond and very helpful. Review collected by and hosted on G2.com.

When inspectors fail, they can throw errors that aren't documented, making them difficult to troubleshoot. Review collected by and hosted on G2.com.

Liongard provides a single pane of glass to provide information across my systems. Change detection and tracking can help tremendously in troubleshooting. Also, since all the data is centrally located, I can easily audit my systems for billing.

Support is great when you are onboarding, and they help you through the process.

Really shines with onboarding customers and alerting from standards drift. Review collected by and hosted on G2.com.

Some constraints parsing data. Large JSONs make it hard to make useful reports.

Still missing some key integrations.

Takes a lot of time to fine tune. Review collected by and hosted on G2.com.

The connection into the majority of our tool stack across multiple vendors is extremely helpful Review collected by and hosted on G2.com.

Current integration limitations are holding this tool back from being a top tier for us. Review collected by and hosted on G2.com.