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Level Access Accessibility Platform Reviews & Product Details

Level Access empowers organizations with the advanced software, expert managed services, and training solutions needed to create accessible and legally compliant digital experiences, including websites, mobile apps, digital products, gaming software, documents, and more. Powerful technology and tools provide access to advanced testing, monitoring, and reporting, equipping teams with the integrated software needed to confidently manage a comprehensive digital accessibility program at scale. Managed services include access to expert manual testing and evaluation, remediation guidance, training and enablement, in-house legal support, and accessibility program management for long-term organizational success. The Level Access Platform provides a complete overview of the progress of your digital accessibility work on every asset. With dashboards, integrations, and issue tracking, your teams will have the resources, reporting, testing and tooling to clearly and confidently manage your digital accessibility program: -- Base your decision-making on accurate and timely data with advanced monitoring and robust reporting capabilities. -- Track the accessibility status of all the digital properties in your portfolio, or drill down to issue details on an asset’s individual dashboard. -- Mitigate your legal risk by accessing a system of record, which maintains a complete history of the accessibility state and progress for each of your digital assets. -- Boost productivity and accelerate digital accessibility work with teams across your organization by integrating with tools they’re already using, like Jira and Azure DevOps. -- Improve efficiency by addressing accessibility issues before your digital experiences go live using our CI/CD integrations, APIs, and eA Browser Extension. -- Scale confidently regardless of the quantity or complexity of your digital assets. To learn more, visit www.levelaccess.com.

Product Website

Seller

Level Access Platform

Languages Supported

English

Overview by

Brian Shipley (Director of Customer Marketing @ Level Access)

Discussions

Level Access Accessibility Platform Community

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

View More Pricing Information

Level Access Accessibility Platform Integrations

(5)

Verified by Level Access Accessibility Platform

Level Access Accessibility Platform Media

Level Access Accessibility Platform Demo - Level Access Platform Dashboard

The Level Access Platform is your central source for tooling, scanning, monitoring, and reporting. And it’s integrated with familiar systems like Jira and Azure DevOps, flowing smoothly into existing workflows.

Level Access Accessibility Platform Demo - Accessibility Health & Issue Severity

Monitor the overall Accessibility Health of your website, mobile app, software, and more while drilling down into actionable insights sorted by severity. Identify and solve the highest-priority issues first with integrated guidance on how to fix them.

Level Access Accessibility Platform Demo - Monitoring & Reporting

From websites, mobile apps, and digital products to augmented reality, the metaverse, gaming, and beyond the Level Access Platform collaborates seamlessly into your existing workflows and familiar systems as you test, monitor and manage progress. And you’ll have access to the market’s most experi...

Level Access Accessibility Platform Demo - Website Scan Results

With automated scanning, an algorithm continuously evaluates code to identify certain accessibility errors. A scan will reveal a “health score” based on its findings, providing a baseline to measure improvement over time. And while having a great scanner is key, having a platform that makes se...

Level Access Accessibility Platform Demo - Integrated Digital Accessibility Platform

From designers to developers to UX, from ADA to WCAG—our combination of the most advanced platform and the most experienced team will help you get and stay compliant.

Official Downloads

(4)

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Level Access Accessibility Platform Reviews (210)

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Verified User in Medical Practice

Small-Business (50 or fewer emp.)

8/26/2025

"Top platform!"

4.5/5

What do you like best about Level Access Accessibility Platform?

Helps to create access for everything you can imagine. Which can also help with those that are living with disabilities to have a better option to access what others can. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Sometimes it can get confusing and if you don’t understand it very well it can be hard to help you organize things Review collected by and hosted on G2.com.

David B.

Director Of Systems

Small-Business (50 or fewer emp.)

4/4/2025

"It surprises with its exquisite navigation tracking functionality"

5/5

What do you like best about Level Access Accessibility Platform?

Its dashboard is clear and very robust, offering a comprehensive solution that covers various aspects of accessibility management, and its efficiency in compliance audits is exceptional. It allows us to track content spectacularly. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

I like everything about this platform and have nothing negative to say. It's the only FedRAMP-authorized accessibility management solution. Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

3/6/2025

"Great accessibility tool if you have the time to become an expert at it"

4/5

What do you like best about Level Access Accessibility Platform?

The best thing about the Level Access platform is being able to find accessibility issues within our application. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The huge downside is the security blocker we have been experiencing for years since signing our contract with Level Access. We were promised we’d be able to scan all pages past MFA and we are still unable to do this, even after multiple meetings with Level Access and its associates. Feels like we were sold a product that falls short of its promises. Review collected by and hosted on G2.com.

Verified User in Retail

Mid-Market (51-1000 emp.)

6/3/2025

"Amazing product backed by a knowledgeable team"

4.5/5

What do you like best about Level Access Accessibility Platform?

Level Access offers a robust suite of tools and services for managing digital accessibility in one place. The platform is especially helpful for organizations looking to proactively manage compliance with WCAG, ADA and other standards. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The platform's UI can feel a bit dated and not an intuitive as other platforms. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

5/28/2024

"Level Access Accessibility Platform - WCAG Coverage and Efficacy"

4/5

What do you like best about Level Access Accessibility Platform?

Level Access Platform provides the below benefits:

- Most WCAG coverage among peers.

- Most of level A and AA WCAG coverage.

- Ability to customize and integrate with enterprise network.

- Adopt to enterprise compliance needs.

- Availability of access assistant for ease of use during the build cycles.

- On premise and cloud availability.

- CI/CD integration with continuum.

- Help and support system for the platform. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Though level access is far better than its peers in terms of enterprise offerings, yet there are few enhancements which could be done like - I would not refer this as a dislike though but a limitation which should be overcome:

- Improved WCAG coverage from current 40%+ to higher coverage.

- Simple and user friendly reporting. The current reports are not very intuitive. Review collected by and hosted on G2.com.

What problems is Level Access Accessibility Platform solving and how is that benefiting you?

Level access "AMP" is helping us comply to enterprise accessibility compliance requirements and mitigate any associated risks of non-compliance. Level access helps in validating WCAG requirements as part of CI process by using continuum, there by reducing the need for manual intervention. The access assistant plugin also benefits the developers in validating the WCAG requirements even before deploying the code on web servers. Review collected by and hosted on G2.com.

Response from Amanda Rusek of Level Access Accessibility Platform

edit

Thank you for taking the time to share your thoughts on the Level Access Accessibility Platform. We're pleased to hear that the platform is helping you comply with enterprise accessibility requirements and streamline the validation of WCAG requirements. Your suggestions for improved WCAG coverage and user-friendly reporting are noted and will be considered for future enhancements.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

11/5/2024

"Powerful tool but lacks a useful interface"

3/5

What do you like best about Level Access Accessibility Platform?

Level Access is accurate, I feel it gives a thourough and detailed report on the accessibility of our websites. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

The interface to interact with the data collected from the scans is outdated and needs to be created with users of all accessibility levels in mind. While the tool has been very useful for our admin and technical teams, we are lacking any meaningful interaction from most of our authors across campus. They aren't able to easily navigate in the system itself and the language and menus are intimidating to someone who is new to accessibility compliance. Review collected by and hosted on G2.com.

Verified User in Publishing

Mid-Market (51-1000 emp.)

2/18/2025

"Level Access Customer Support Is Top Notch"

4.5/5

What do you like best about Level Access Accessibility Platform?

The Jira integration makes management between two systems, the Level Access Platform and our Jira instance, very easy. The 1:1 mapping of the integration helps us to quickly know the status of each issue, view comments, and submit for validation quickly. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Tracking issues across multiple evaluations (when not in projects) can lead to a lot of clicks. I recommend talking with the Level Access team about ways to manage evaluations and projects. Review collected by and hosted on G2.com.

shane s.

Senior Software Engineer

Enterprise (> 1000 emp.)

3/6/2025

"Ok, but overall the UX design is lacking"

3/5

What do you like best about Level Access Accessibility Platform?

Service always seems to be available, which is good Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Not organized well, difference between evaluations and projects is confusing and frustrating Review collected by and hosted on G2.com.

Peter C.

Enterprise (> 1000 emp.)

2/6/2025

"Level Access has been great partners throughout the years."

5/5

What do you like best about Level Access Accessibility Platform?

Customers can access all relevant information. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

Better user experience and use-of-use is needed. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/24/2025

"Great resource for UI/UX designers"

4/5

What do you like best about Level Access Accessibility Platform?

Provides up-to-date insights and tutorials, helping every designer grow and stay informed. Review collected by and hosted on G2.com.

What do you dislike about Level Access Accessibility Platform?

everything is good, but individual designers can’t sign up directly — the platform mainly serves large enterprises. Review collected by and hosted on G2.com.