--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Joa B.
JB
Joa B.
Founder & CEO
Small-Business (50 or fewer emp.)
"Kixie & the team are for real super stars"
5/5
What do you like best about Kixie PowerCall & SMS?

I cannot recommend Kixie enough. We operate on High Level, and we found that our previous dial-out system was really holding us back. After conducting market research, I discovered Kixie.

After reaching out, I was connected with a representative named Nate, who has been working diligently to ensure Kixie integrates seamlessly with our service, CRM, and workflow.

Our call outcomes have increased by literally 700%, and the passion behind this team is incredible.

Kixie is cheaper than most dialer systems when you choose the unlimited plan.

Calls are cheaper, and the local presence feature is a game changer! I am very glad to have found Kixie and thankful they hire folks like Nate to represent them so well.

If you're thinking of bringing Kixie onto your team, do not hesitate. This isn’t a duct-taped integration like most services.

*In my best Borat voice*

"Great Success!" Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There is not much that I dislike. The only fallback I had was that it is a very technical service, so it's easy to get lost in the dashboard when you first sign up. However, they have a ton of tutorial videos to walk you through everything. Once I took the time to learn how to use it and had a few Zoom calls with Nate, everything has been great. So again, not much to complain about. Review collected by and hosted on G2.com.

Dale S.
DS
Dale S.
CEO
Small-Business (50 or fewer emp.)
"Great support and service!"
5/5
What do you like best about Kixie PowerCall & SMS?

The integration with our CRM is awesome, the best we've tried yet. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

the rates are a tad high, would like a bit lower Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Shea was so helpful and attentive. thanks team Kixie!"
5/5
What do you like best about Kixie PowerCall & SMS?

User-friendly - pretty easy to use even for many who are not tech savvy Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Call Transfer issues - sometimes call transfers don’t work Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"We love Kixie! It's one of our best decisions for appointment setting"
4.5/5
What do you like best about Kixie PowerCall & SMS?

We save money from using kixie, also we like the multi line dialer, powerlists and other features. It makes it easier for our appointment setter. Customer Support is also quick to help with concerns. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There is nothing so far that we dislike about Kixie. Review collected by and hosted on G2.com.

Klaus W.
KW
Klaus W.
Manager
Small-Business (50 or fewer emp.)
"Kixie is the Absolute Best!"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie is hands down the best dialer system available to mankind. The functionality is unsurpassable. I was able to get a team of 10 reps calling in less than 5 minutes having no knowledge of how to use their product. Ease of use is unreal!!! I couldn't be happier to have come across this platform! I recommend it to everyone!!! The ease of implementation is something that they should take pride in. Customer support is unbelievably responsive and helpful. I use this dialer every day 9 hours a day. I was able to integrate into my HubSpot seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Nothing to dislike. The platform is phenomenal. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great customer care"
5/5
What do you like best about Kixie PowerCall & SMS?

It's Easy to use and great customer service Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Have experienced a few down times but issue is resolved immediately Review collected by and hosted on G2.com.

Lydia J.
LJ
Lydia J.
TargetCRM Territory Account Manager
Mid-Market (51-1000 emp.)
"Don't know how we made it this far without it!"
5/5
What do you like best about Kixie PowerCall & SMS?

Love the opportunity to integrate with Salesforce. I save so much time with my Salesforce and Microsoft Teams integration in Kixie. It is so easy to set up as well as use. Text messaging is the way of the future, and on a B2B customer level, we use it daily to keep in touch with our customers and prospective customers. When issues arise, the intercom chat is quick and helps us get our issues resolved in a timely manner. The mobile accessibility is an even more exciting feature. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There is not much to dislike about Kixie. There are occasional hiccups with not being able to hear calls on Salesforce tasks, but all in all it works pretty well. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Verified User in Capital Markets
Small-Business (50 or fewer emp.)
"Love the PowerDialer, getting to a prospect faster is a game changer."
4/5
What do you like best about Kixie PowerCall & SMS?

Sending TXT MSGS is a breeze, even while I am on the line with the prospect. Oh yeah, I just got your text! Beautiful Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

we sometimes overload it with demands. and it requires a quick refresh. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Fast service, clear answers, extended help."
5/5
What do you like best about Kixie PowerCall & SMS?

Convenient! Can save more time because of the powerdial. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Could not identify who disconnected the call. Review collected by and hosted on G2.com.

Verified User in Environmental Services
AE
Verified User in Environmental Services
Small-Business (50 or fewer emp.)
"Good dialer, easy to use"
5/5
What do you like best about Kixie PowerCall & SMS?

Great integration with Hubspot, customer support is also good Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Not a lot of independence to do certain things, you need to contact support Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing