Link copied to clipboard

# Aircall vs Kixie PowerCall & SMS Comparison - What are their main differences?

Share
[
Export
](/compare/aircall/kixie-powercall-sms/export.csv)

AircallKixie PowerCall & SMS[+ Add Product](#)

Pricing

**Aircall**
Free Trial

**$30** User/Month (Billed Annually - 3 User Minimum) · Essentials

**Kixie PowerCall & SMS**
Free Trial

**Free Trial** · Integrated

**Pricing Insights**
from reviews

Time to Implement

**Aircall**
1 month

Based on 114 responses

**Kixie PowerCall & SMS**
1 month

Based on 198 responses

Return on Investment

**Aircall**
11 months

Based on 98 responses

**Kixie PowerCall & SMS**
8 months3 months sooner

Based on 173 responses

Perceived Cost

**Aircall**
$$$$$

**Kixie PowerCall & SMS**
$$$$$

Average Discount

**Aircall**
11%4% more

**Kixie PowerCall & SMS**
7%

 ![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")

 ![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**Aircall**
[
Ease of Use (263)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1615821&qs=pros-and-cons#reviews)[
Easy Integration (112)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1614838&qs=pros-and-cons#reviews)[
Connection Issues (71)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1615004&qs=pros-and-cons#reviews)[
Call Issues (58)
](https://www.g2.com/products/aircall/reviews?filters%5Bsentiment_snippet%5D=1611552&qs=pros-and-cons#reviews)

**Kixie PowerCall & SMS**
[
Ease of Use (87)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1611126&qs=pros-and-cons#reviews)[
Helpful (74)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609397&qs=pros-and-cons#reviews)[
Call Issues (29)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609844&qs=pros-and-cons#reviews)[
Dialer Issues (15)
](https://www.g2.com/products/kixie-powercall-sms/reviews?filters%5Bsentiment_snippet%5D=1609596&qs=pros-and-cons#reviews)

Integrations

**Aircall**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e358ec242a40416c113aaefedce3fb8a/4seller.png "Product Avatar Image")

4Seller

](https://www.g2.com/products/4seller/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image")

Apollo.io

](https://www.g2.com/products/apollo-io/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_63cddfda8f27419337993e4a948f2500/bee-2025-04-28.jpg "Product Avatar Image")

Bee

](https://www.g2.com/products/bee-2025-04-28/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_72a7348565d2638ec72cb9fb44a6b34f/clio-clio-manage.png "Product Avatar Image")

Clio Manage

](https://www.g2.com/products/clio-clio-manage/reviews)[
View all
](https://www.g2.com/products/aircall/integrations)

**Kixie PowerCall & SMS**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image")

ActiveCampaign

](https://www.g2.com/products/activecampaign/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e24f981681e9195002e970d0a369de7a/avoma.png "Product Avatar Image")

Avoma

](https://www.g2.com/products/avoma/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7e2413295391b9387a5a33741edac056/gohighlevel-lead-generation-sharing.png "Product Avatar Image")

GoHighLevel Lead Generation...

](https://www.g2.com/products/gohighlevel-lead-generation-sharing/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ba7ec16c546d0110cfe515805013d68d/gong.png "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[
View all
](https://www.g2.com/products/kixie-powercall-sms/integrations)

Screenshots

**Aircall**
 ![Aircall screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/92832/Aircall-New-Desktop-Phone.png)

**Kixie PowerCall & SMS**
 ![Kixie PowerCall & SMS screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/154133/slick-1.png)

**Ratings**
from reviews

Meets Requirements

**Aircall**

8.8

8.81,324

**Kixie PowerCall & SMS**

9.3

9.3748

Ease of Use

**Aircall**

9.2

9.21,341

**Kixie PowerCall & SMS**

9.3

9.3764

Ease of Setup

**Aircall**

9.0

9.0815

**Kixie PowerCall & SMS**

9.2

9.2459

Ease of Admin

**Aircall**

8.7

8.7473

**Kixie PowerCall & SMS**

9.1

9.1301

Quality of Support

**Aircall**

8.6

8.61,226

**Kixie PowerCall & SMS**

9.6

9.6742

Has the product been a good partner in doing business?

**Aircall**

8.3

8.3461

**Kixie PowerCall & SMS**

9.2

9.2300

Product Direction (% positive)

**Aircall**

8.9

8.91,267

**Kixie PowerCall & SMS**

9.4

9.4754

**Features**
ratings from reviews

Outbound Call Tracking

8.5

524

9.1

343

Conversation Intelligence

9.9

13

8.7

22

Contact Center

8.6

828

9.0

111

Call Center Infrastructure (CCI)

8.6

250

8.7

119

VoIP Providers

8.5

396

9.6

91

Sales Coaching

Not enough data

9.3

88

Sales Performance Management

Not enough data

8.8

101

Auto Dialer

Not enough data

8.8

340

Sales Engagement

Not enough data

8.8

208

AI Sales Assistant

Not enough data

9.2

95

SMS Marketing

Not enough data

8.8

102

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
54.9%

Mid-Market(51-1000 emp.)
41.1%

Enterprise(\> 1000 emp.)
4.0%

Small-Business(50 or fewer emp.)
54.9%

Mid-Market(51-1000 emp.)
41.1%

Enterprise(\> 1000 emp.)
4.0%

Small-Business(50 or fewer emp.)
83.4%

Mid-Market(51-1000 emp.)
15.7%

Enterprise(\> 1000 emp.)
0.9%

Small-Business(50 or fewer emp.)
83.4%

Mid-Market(51-1000 emp.)
15.7%

Enterprise(\> 1000 emp.)
0.9%

**Reviewers' Industry**

[![Aircall](https://images.g2crowd.com/uploads/product/hd_favicon/d88e64e138533d66704f0a6b3ed71f61/aircall.svg "Aircall")](https://www.g2.com/products/aircall/reviews)
Aircall

Computer Software
9.8%

Information Technology and Services
7.9%

Consumer Services
6.3%

Financial Services
5.9%

Telecommunications
3.3%

Other
66.9%

[![Kixie PowerCall & SMS](https://images.g2crowd.com/uploads/product/hd_favicon/41f6e7886d98ee87b5eb68c8a66e0b2f/kixie-powercall-sms.svg "Kixie PowerCall & SMS")](https://www.g2.com/products/kixie-powercall-sms/reviews)
Kixie PowerCall & SMS

Financial Services
11.4%

Marketing and Advertising
10.8%

Real Estate
9.2%

Insurance
9.0%

Computer Software
5.8%

Other
53.9%

Alternatives

**Aircall Alternatives**

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![Genesys Cloud CX](https://images.g2crowd.com/uploads/product/hd_favicon/cca7778a7f52f5a71782576104666b99/genesys-cloud-cx.svg "Genesys Cloud CX")

[
Genesys Cloud CX
](/products/genesys-cloud-cx/reviews)

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

 ![Five9 Intelligent Cloud Contact Center Platform](https://images.g2crowd.com/uploads/product/hd_favicon/e0ad7f44157bc23e8fc8399905b408a0/five9-intelligent-cloud-contact-center-platform.svg "Five9 Intelligent Cloud Contact Center Platform")

[
Five9 Intelligent Cloud...
](/products/five9-intelligent-cloud-contact-center-platform/reviews)

**Kixie PowerCall & SMS Alternatives**

 ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall")

[
JustCall
](/products/saas-labs-justcall/reviews)

 ![Aloware](https://images.g2crowd.com/uploads/product/hd_favicon/ba3d9d93bc0505c006fdde99c3c1ec0e/aloware.svg "Aloware")

[
Aloware
](/products/aloware/reviews)

 ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk")

[
CloudTalk
](/products/cloudtalk/reviews)

 ![Talkdesk](https://images.g2crowd.com/uploads/product/hd_favicon/e5d8a3a3c9ff90541ffb5e4cf13b063f/talkdesk.svg "Talkdesk")

[
Talkdesk
](/products/talkdesk/reviews)

## Aircall vs Kixie PowerCall & SMS FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Aircall vs Kixie PowerCall & SMS?

Kixie PowerCall & SMS stands out for its higher reviewer satisfaction scores and broader feature set compared to Aircall.

| | [Aircall](https://www.g2.com/products/aircall/reviews) | [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (1643 reviews) | 4.8/5 (866 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.9 | 9.2 |
| Quality of Support score | 8.6 | 9.6 |
| Top Reviewer-Cited Strength | — | Ease of Use (56 all-time mentions) |

### How do the pricing models of Aircall and Kixie PowerCall & SMS compare?

Kixie PowerCall & SMS is rated higher for value, with a stronger Price/Cost satisfaction score than Aircall.

- **Aircall:** Reviewers frequently mention that Aircall's pricing is relatively high for small businesses, with some citing the minimum user requirement as a drawback.
- **Kixie PowerCall & SMS:** Reviewers consistently highlight satisfaction with Kixie's value, noting its time-saving automation and efficiency as key benefits.
- **Switching-reason:** Several reviewers mention switching to Kixie PowerCall & SMS for its automation features and improved integration with CRMs, citing better value for outbound sales teams.

### What are the best alternatives to Aircall and Kixie PowerCall & SMS?

The top three alternatives to Aircall and Kixie PowerCall & SMS are JustCall, Genesys Cloud CX, and —.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Aircall](https://www.g2.com/products/aircall/reviews) | 4.4/5 (1643 reviews) | Small-Business | Reviewers note relatively high cost for small teams | Easy setup and user-friendly interface |
| [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) | 4.8/5 (866 reviews) | Small-Business | Reviewers highlight strong value and automation | Ease of Use (56 all-time mentions) |
| [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) | 4.3/5 (2394 reviews) | Small-Business | — | — |
| [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) | 4.4/5 (1558 reviews) | Mid-Market | — | — |

### Which Contact Center features should I prioritize when comparing Aircall and Kixie PowerCall & SMS?

Buyers comparing Aircall and Kixie PowerCall & SMS should prioritize automation, CRM integration, call quality, ease of use, and support responsiveness.

- **Automation:** Kixie PowerCall & SMS is cited for automation in 34 all-time reviews; Aircall does not have a comparable automation mention count.
- **CRM Integration:** Kixie PowerCall & SMS is cited for CRM integration in 24 all-time reviews; Aircall is frequently mentioned for integrations with Slack and Shopify, but without a CRM-specific count.
- **Call Quality:** Both products receive positive feedback on call quality, but Kixie PowerCall & SMS has 25 all-time mentions for reliability.
- **Ease of Use:** Kixie PowerCall & SMS is cited for ease of use in 56 all-time reviews; Aircall is frequently described as user-friendly in recent reviews.
- **Support Responsiveness:** Kixie PowerCall & SMS is cited for customer support in 53 all-time reviews; Aircall's support is described as responsive in recent reviews, but with a lower Quality of Support score (8.6 vs 9.6).

### What are the pros and cons of Aircall vs Kixie PowerCall & SMS?

Kixie PowerCall & SMS's headline strength is ease of use and automation, while Aircall is praised for its user-friendly interface and integrations.

- **Aircall strengths:** Reviewers highlight Aircall's easy setup, user-friendly interface, and integrations with tools like Slack and Shopify.
- **Aircall trade-offs:** Reviewers note slow support response times and higher costs for small teams, as well as occasional delays in call recordings and number changes.
- **Kixie PowerCall & SMS strengths:** Kixie PowerCall & SMS is cited for ease of use (56 all-time mentions), helpfulness (55), customer support (53), automation (34), and CRM integration (24). Reviewers also praise its power dialer and time-saving features.
- **Kixie PowerCall & SMS trade-offs:** Some reviewers mention inconsistent call quality, interface glitches, and a lack of live support options, but these are outweighed by positive feedback on efficiency and support responsiveness.

### Is Aircall or Kixie PowerCall & SMS better for small businesses?

Kixie PowerCall & SMS is the better fit for small businesses, with higher satisfaction scores and strong small-business reviewer sentiment.

- **Aircall:** Small-Business is the largest segment, but reviewers frequently mention that the minimum user requirement and pricing are less favorable for small teams.
- **Kixie PowerCall & SMS:** Small-Business is the largest segment, and reviewers consistently highlight ease of use, automation, and value for small business sales teams.

### Which Contact Center platform has better integrations?

Kixie PowerCall & SMS is favored for integrations, with more reviewer-cited integration mentions and broader third-party tool support.

- **Aircall:** Slack integration is mentioned in 18 all-time reviews, and Shopify in 8 all-time reviews.
- **Kixie PowerCall & SMS:** Make is mentioned in 238 all-time reviews, Outreach in 28, and Zapier in 6, reflecting a broader integration footprint.

### How do Aircall and Kixie PowerCall & SMS compare on customer support?

Kixie PowerCall & SMS leads on Quality of Support, with a 1.0-point advantage over Aircall (9.6 vs 8.6).

- **Aircall:** Reviewers describe support as generally responsive but occasionally slow, especially for number changes and spam issues.
- **Kixie PowerCall & SMS:** Reviewers consistently praise support speed and helpfulness, with 53 all-time mentions for customer support and multiple recent reviews highlighting quick resolutions and knowledgeable staff.

### Which is easier to implement, Aircall or Kixie PowerCall & SMS?

Kixie PowerCall & SMS is rated higher for Ease of Setup, with a 0.3-point advantage over Aircall (9.2 vs 8.9).

- **Aircall:** Reviewers frequently describe setup as easy and quick, with many citing a straightforward onboarding process.
- **Kixie PowerCall & SMS:** Reviewers highlight simple setup, efficient onboarding, and easy account management, with 19 all-time mentions for easy setup.

### Which product has better Notes?

Kixie PowerCall & SMS is more frequently cited for Notes, with reviewers highlighting its CRM integration and automation for note-taking.

- **Aircall:** Reviewers mention note-taking and call recap features positively, but without a specific all-time mention count for Notes.
- **Kixie PowerCall & SMS:** Reviewers consistently cite automatic logging of call notes and CRM integration, with 24 all-time mentions for CRM integration and multiple recent reviews praising note automation.