Compare Aircall and Kixie PowerCall & SMS 
At a Glance
Market Segments
Small-Business (54.6% of reviews)
Small-Business (83.5% of reviews)
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial
Aircall
Star Rating
(1,567)4.4 out of 5
Market Segments
Small-Business (54.6% of reviews)
Pros & Cons
Entry-Level Pricing
$30 User/Month (Billed Annually - 3 User Minimum)
Free Trial is available
Browse all 3 pricing plansKixie PowerCall & SMS
Star Rating
(863)4.8 out of 5
Market Segments
Small-Business (83.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Aircall excels in overall user satisfaction, reflected in its higher G2 Scores across multiple categories, including Call Center Infrastructure and Outbound Call Tracking. Users appreciate its intuitive interface and seamless CRM integrations, making it easy to manage calls and SMS.
- Users say that Kixie PowerCall & SMS shines in its streamlined outreach capabilities, combining calls and texts on a single platform. Reviewers highlight the dials automation feature, which saves time and enhances productivity, especially for sales teams.
- According to verified reviews, Aircall's implementation process is praised for its quick setup and ease of use. New users often mention how they can start making calls within minutes, thanks to its user-friendly onboarding experience.
- Reviewers mention that Kixie PowerCall & SMS offers a free trial, which is appealing for small businesses looking to test the software without upfront costs. This flexibility allows users to explore its features before committing to a paid plan.
- Users highlight that while Kixie PowerCall & SMS has a higher star rating, Aircall's extensive user base and recent reviews indicate a more consistent performance across various user experiences, particularly in call quality and support.
- G2 reviewers note that Aircall's call recording feature is highly rated, providing users with valuable insights and documentation of conversations, which is crucial for training and compliance. In contrast, Kixie's recording capabilities, while effective, do not receive the same level of acclaim.
Pricing
Entry-Level Pricing
Aircall
Essentials
$30
User/Month (Billed Annually - 3 User Minimum)
Improves the performance of any team
- Unlimited users
- Unlimited inbound calls (toll-free excluded)
- Integrations and API
Kixie PowerCall & SMS
Integrated
Free Trial
- Business phone service
- Bi-directional CRM integration
- Text Messaging (SMS + MMS)
Free Trial
Aircall
Free Trial is available
Kixie PowerCall & SMS
Free Trial is available
Ratings
Meets Requirements
8.8
1,255
9.3
744
Ease of Use
9.2
1,271
9.3
760
Ease of Setup
8.9
746
9.2
455
Ease of Admin
8.7
453
9.1
300
Quality of Support
8.6
1,163
9.6
738
Has the product been a good partner in doing business?
8.2
441
9.2
299
Product Direction (% positive)
8.9
1,212
9.4
751
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
8.8
71
Not enough data
9.1
77
Not enough data
8.9
72
Organization
Not enough data
9.0
49
Not enough data
9.0
73
Not enough data
9.3
81
Performance Analysis
Not enough data
9.5
76
Not enough data
9.5
82
Sales Analysis
Not enough data
9.4
68
Not enough data
9.2
71
Generative AI
Not enough data
9.2
36
Not enough data
9.5
35
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.1
160
Not enough data
8.9
154
Not enough data
9.5
193
Not enough data
9.0
155
Not enough data
9.5
188
Not enough data
8.8
145
Not enough data
9.0
157
Repeatability and Reportability
Not enough data
9.0
155
Not enough data
9.2
157
Not enough data
9.2
162
Not enough data
9.1
155
Not enough data
8.6
135
AI and Automation
Not enough data
9.0
143
Not enough data
8.8
138
Not enough data
8.8
135
Not enough data
8.8
129
Not enough data
8.6
129
Generative AI
Not enough data
Feature Not Available
Agentic AI - Sales Engagement
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
8.3
17
Not enough data
8.3
17
Not enough data
8.1
16
Not enough data
8.1
16
Not enough data
8.0
16
Dialing Options
Not enough data
9.2
297
|
Verified
Not enough data
9.3
284
|
Verified
Not enough data
8.9
11
Agent Tools
Not enough data
8.7
256
|
Verified
Not enough data
8.8
269
|
Verified
Not enough data
9.6
318
|
Verified
Automation
Not enough data
9.0
259
|
Verified
Not enough data
9.0
254
|
Verified
Not enough data
9.0
251
Agentic AI - Auto Dialer
Not enough data
8.5
9
Not enough data
8.7
9
AI Capabilities - Auto Dialer
Not enough data
8.5
8
Not enough data
8.1
8
Not enough data
8.5
8
Call Analytics
10.0
5
9.7
21
Not enough data
9.3
20
Not enough data
9.5
20
Not enough data
9.4
21
Artificial Intelligence - Conversation Intelligence
Not enough data
8.8
19
9.7
5
7.8
20
Not enough data
Not enough data
Generative AI
Not enough data
8.3
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.8
85
Not enough data
9.4
96
Not enough data
8.8
81
Not enough data
9.1
86
Not enough data
8.8
71
Not enough data
8.6
78
Not enough data
9.3
95
Not enough data
9.1
86
SMS Platform
Not enough data
9.3
90
Not enough data
9.2
88
Not enough data
8.7
74
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.1
81
Agentic AI - SMS Marketing
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Channels
9.3
623
|
Verified
9.5
104
Feature Not Available
8.6
71
Feature Not Available
8.6
71
8.1
372
9.1
103
7.9
443
|
Verified
8.8
92
Generative AI
7.8
237
8.6
65
Functions
8.8
571
|
Verified
9.3
89
8.7
554
|
Verified
9.0
87
8.8
539
|
Verified
9.3
86
Feature Not Available
8.9
82
8.8
476
|
Verified
9.3
87
8.9
497
|
Verified
9.0
89
8.8
518
|
Verified
9.1
91
8.8
479
|
Verified
9.1
88
Agentic AI - Contact Center
8.1
95
Not enough data
8.7
113
Not enough data
8.4
96
Not enough data
8.2
94
Not enough data
Administrative
8.8
571
|
Verified
9.2
92
8.9
567
|
Verified
9.4
92
8.8
595
|
Verified
9.2
95
9.1
519
|
Verified
9.4
93
Feature Not Available
8.9
75
Platform
8.3
189
8.9
86
8.7
213
8.6
96
8.8
209
9.1
95
9.0
216
9.2
103
9.0
221
9.1
99
8.8
206
9.0
88
8.9
205
9.1
92
Generative AI
7.5
116
8.0
75
Workforce Management
9.0
209
9.3
105
8.9
206
9.2
97
Call Center Infrastructure (CCI)
8.3
22
7.5
22
8.6
22
8.3
22
7.8
20
7.7
21
8.1
21
7.3
21
Administrative
9.1
223
9.4
108
9.0
220
9.2
107
Platform Basics - VoIP Providers
8.5
20
Not enough data
8.8
22
Not enough data
8.5
20
Not enough data
8.4
20
Not enough data
7.8
18
Not enough data
7.6
18
Not enough data
Basic Communication
8.9
359
|
Verified
9.8
84
|
Verified
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
8.2
230
|
Verified
9.4
68
|
Verified
8.7
258
9.6
71
|
Verified
Agentic AI - VoIP Providers
9.0
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
8.8
8
Not enough data
Access
8.3
258
9.6
70
8.3
267
|
Verified
9.8
82
8.7
283
|
Verified
9.8
60
Advanced Features
8.1
271
9.5
66
Feature Not Available
9.6
62
|
Verified
8.8
307
|
Verified
9.8
81
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
7.9
11
Not enough data
8.0
10
Not enough data
8.0
10
Incentives
Not enough data
8.5
73
Not enough data
8.7
78
Not enough data
Feature Not Available
Not enough data
8.8
82
Personalization
Not enough data
9.0
81
Not enough data
9.0
82
Not enough data
9.3
91
Not enough data
9.1
77
Administrative
Not enough data
9.4
90
Not enough data
9.1
73
Not enough data
9.0
72
Agentic AI - Outbound Call Tracking
7.5
48
8.1
9
7.8
47
8.1
9
Calling
9.3
453
9.7
331
8.7
404
9.3
267
9.2
445
9.5
300
9.2
454
9.6
326
8.5
50
9.4
11
Contacts
8.9
437
9.1
296
8.7
418
9.1
278
Feature Not Available
9.3
283
Insights
8.6
435
9.3
288
8.6
421
9.4
294
Feature Not Available
9.5
291
7.7
365
8.8
236
Feature Not Available
9.0
231
7.7
51
8.8
11
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Not enough data
9.6
73
Not enough data
9.3
70
Not enough data
9.2
40
Not enough data
Feature Not Available
Feedback
Not enough data
9.6
66
Not enough data
9.7
64
Not enough data
9.6
61
Not enough data
9.4
68
Not enough data
9.5
70
Not enough data
9.2
70
Not enough data
9.3
63
Generative AI
Not enough data
8.3
32
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Aircall and Kixie PowerCall & SMS are categorized as Outbound Call Tracking, VoIP Providers, Call Center Infrastructure (CCI), Contact Center, Conversation Intelligence, Auto Dialer, and AI Sales Assistant
Unique Categories
Aircall is categorized as AI Customer Support Agents and AI Voice Assistants
Kixie PowerCall & SMS is categorized as SMS Marketing, Sales Engagement, Sales Coaching, and Sales Performance Management
Reviews
Reviewers' Company Size
Aircall
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kixie PowerCall & SMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
9.3%
Information Technology and Services
7.9%
Consumer Services
6.3%
Financial Services
5.9%
Logistics and Supply Chain
3.3%
Other
67.2%
Financial Services
11.4%
Marketing and Advertising
10.7%
Real Estate
9.2%
Insurance
9.1%
Computer Software
5.8%
Other
53.8%
Alternatives
Discussions
What is Aircall used for?
3 Comments
JZ
It is used to connect with our potential customers. Read more
How do I use Aircall?
2 Comments
FI
With a simple click you can easily manage incoming calls and also do outbound calling.Read more
What is an Aircall?
2 Comments
VR
Aircall is a cloud-base software that allows you to make online calls. It allows you to call, send sms, tag calls and monitor, record calls and more.Read more
Would it be possible to add a feature which makes the user able to embed links to words in text messages?
1 Comment
JB
Hypertext (clickable links embedded in words) aren't compatible with any form of SMS/MMS text messaging, so there wouldn't be any way Kixie (or any other...Read more
What would be the best way to import leads to hubspot to be used on kixie
1 Comment
Official Response from Kixie PowerCall & SMS
The main thing to do is ensure you
1) upload the contacts with a phone number
2) make sure the phone number is a standard phone number field - not a...Read more
How come we cannot add a phone number to our Hubspot integration after getting off the call?
1 Comment
Official Response from Kixie PowerCall & SMS
Kixie will automatically create a new contact and after the call you can merge the contacts. Read more
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