--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Power Dialing for Higher Contact Rates"
5/5
What do you like best about Kixie PowerCall & SMS?

I only use the PowerCalling aspect, and not the SMS; but I like the fact that I can dial from local numbers to increase my contact rate, and that most don't show up as spam. I use this all day every day for about 10-12 hours a day. It integrates seamlessly and easily to my CRM, is easy to use, and their customer service is quick. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I don't like the fact that I have to do customer service inquiries through email, because I'm impatient and want to get someone on the phone immediately to fix any problems I do have. But they are still very quick. Review collected by and hosted on G2.com.

Verified User in Wholesale
CW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"Kixie is the best"
5/5
What do you like best about Kixie PowerCall & SMS?

A lot of better features. The auto dial, Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

No, so far I never encountered major problem of kixie Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Kixie PowerCall & SMS?

Automation, sms templates, VM drop. Great features! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Every new incoming call creates a new user on hubspot Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Very quick to resolve issues!"
5/5
What do you like best about Kixie PowerCall & SMS?

I appreciate how you can get in touch with someone quickly to resolve an issue. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Tech issues. But that's part of working remotely and using this tech. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
AM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
"Kixie is Amazing"
5/5
What do you like best about Kixie PowerCall & SMS?

Intuitiveness. 10 Caller Power Dial. Support is outstanding. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

We've been happy with everything we've experienced so far. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Powerful dialler"
4/5
What do you like best about Kixie PowerCall & SMS?

Kixie has done wonders for our cold calling efficiency. The sheer dialling power marks a stark change from single line diallers - our pickup rates are very high. It is easy to use and when there are issues, the customer support agents are very attentive. We use it across a team of 4 salespeople about 40 hours a week in total. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There are occasional bugs which can get in the way of calling, but they are always seen to promptly by support staff. The reporting system could be laid out better and the 3 month batch pricing does force you to think about adding additional users. Review collected by and hosted on G2.com.

Daniel  V.
DV
Daniel V.
Office Manager
Small-Business (50 or fewer emp.)
"Kixie is taking us to the next level"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie is an integrated tool that allows you to receive a high volume of calls and assign them across your team. It also allows you to do a lot of inbound with a super easy and intuitive extension. I personally love the options tree Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Setting it up can be a challenge if you're not dialed in Review collected by and hosted on G2.com.

Robbie H.
RH
Robbie H.
Team Lead
Small-Business (50 or fewer emp.)
"Prompt and Easy Resolutions"
5/5
What do you like best about Kixie PowerCall & SMS?

I enjoy the ease of Kixie to call, map my outcomes, and the customer service. I use this every day for prospecting. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

It is tough to be able to find outcomes and notes for prospective clients when I call and map the outcome. Review collected by and hosted on G2.com.

nancy m.
NM
nancy m.
Divisional Recruiting Manager
Small-Business (50 or fewer emp.)
"Issues with Chrome"
5/5
What do you like best about Kixie PowerCall & SMS?

They were quick to resolve my issues with Chrome. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I wish I could have chat someone through a live chat. Review collected by and hosted on G2.com.

Christopher (JC) M.
CM
Christopher (JC) M.
Sales
Small-Business (50 or fewer emp.)
"Best power dialer"
5/5
What do you like best about Kixie PowerCall & SMS?

I love how easy it was to integrate this dialer with GHL Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Any downside I could think of was taken care of by their phenomenal customer service Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing