--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Stephanie L.
SL
Stephanie L.
Health Coach
Mid-Market (51-1000 emp.)
"Collin from Kixie"
5/5
What do you like best about Kixie PowerCall & SMS?

Collin from Kixie is very helpful when I have an issue and gets back to me immediately! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I wish finding clients on the app was easier if I haven't heard from them for a while. I have to go back and look up their # in their chart to send a new msg. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Great dialer! Awesome integrations and support team is excellent."
5/5
What do you like best about Kixie PowerCall & SMS?

Hubspot Integration. Awesome integrations and support team is excellent. I've used multiple dialers this one is by far the best. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Call notes are associated at a company level in Hubspot vs at the contact level. Very minor dislike! Review collected by and hosted on G2.com.

Eric S.
ES
Eric S.
CEO
Small-Business (50 or fewer emp.)
"Couldn't be better"
5/5
What do you like best about Kixie PowerCall & SMS?

Their product is amazing, pricepoint is very fair & their team is super helpful Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There aren't any downsides of kixie to my knowledge Review collected by and hosted on G2.com.

Youssef C.
YC
Youssef C.
CEO-Founder
Small-Business (50 or fewer emp.)
"The Best Cold Calling Software I've ever used"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie has completely changed the game for me when it comes to cold calling. It’s hands-down the best tool I’ve ever used. The ability to automatically match the area code to the place I'm calling is amazing—my pickup rate went through the roof! I’m booking more appointments now too, because the system lets me dial multiple numbers at once, so I always get someone on the line. Plus, connecting it to my CRM was a breeze. Honestly, it just works, and it makes my life so much easier. I can’t recommend it enough! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

So far, I haven't experienced any negative or missing features in Kixie. It works perfectly for my case as an Agency Owner relying mainly on Cold Calls for client acquisition. Review collected by and hosted on G2.com.

DV
david v.
Sales Representative / Account Manager
Small-Business (50 or fewer emp.)
"I got my company to sign up!"
5/5
What do you like best about Kixie PowerCall & SMS?

I was so pleased with the Connection Boost/Local Presence in my trial, that I told my boss about it and he signed up our team. I was able to close 2 new accounts in my first day and to close an old account who I hadn't sold in a year! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I haven't run into anything yet, but I'll let you know! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"We really enjoy our service provided by Kixie."
5/5
What do you like best about Kixie PowerCall & SMS?

We really enjoy our service provided by Kixie. Support is always excellent and helpful which is key for our success. Thank you Collin for your help today in particular. Easy to get the answers about upgrading our service which is our biggest compliment! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

We haven't had any problems that support has not identified and helped with immediately. Review collected by and hosted on G2.com.

RJ
Russel J.
Sales and Business Development Rep
Small-Business (50 or fewer emp.)
"Quick and good."
5/5
What do you like best about Kixie PowerCall & SMS?

The parallel power dialler is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Sometimes glitches, but this happens rarely. Review collected by and hosted on G2.com.

MS
Michael S.
Insurance Broker
Small-Business (50 or fewer emp.)
"Great experience"
5/5
What do you like best about Kixie PowerCall & SMS?

The easability of set up with the back end of support videos and tutorials was super helpful. Also the chat support through Kixie has been prompt and through. 10/10! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I haven't run into any issues with Kixie Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Very convenient and easy to use."
5/5
What do you like best about Kixie PowerCall & SMS?

I really like the ease of use, and, the voicemail drop feature really speeds up my daily productivity. I am looking forward to implementing the texting feature into my daily routine as well. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

It doesn't seem like it is fully integrated into our CRM yet, so I when I enter disposition notes on the Kixie PowerCall dialer screen, they don't integrate into our CRM system. It also doesn't seem like our SMS outgoing texts are going through. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great customer support"
5/5
What do you like best about Kixie PowerCall & SMS?

The customer support team is very responsive, highly knowledgeable, and actively looking to help. I was pleasantly surprised with the team’s willingness to help solve my issues. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Some have remarked that they do not like the user interface of Kixie, but I found it useful Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing