--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Sara H.
SH
Sara H.
Supervisor
Mid-Market (51-1000 emp.)
"Great experience"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie PowerCall & SMS has been a game-changer for our sales team. The auto-dialer and voicemail drop features have saved us so much time, and the seamless integration with our CRM keeps everything organized. I especially love the SMS automation—it makes follow-ups quick and effective. The platform is easy to use, and the call quality is always reliable. Highly recommend it to any team looking to boost productivity and streamline their communication! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Some of the advanced features have a bit of a learning curve, and it would be nice if there were more options for customization, especially with reporting. We've also experienced occasional connectivity issues, though their support team is quick to help. Overall, it’s a solid tool. Review collected by and hosted on G2.com.

RC
richy c.
Business Development Specialist
Small-Business (50 or fewer emp.)
"Kixie+Brendan Kim = Legends"
5/5
What do you like best about Kixie PowerCall & SMS?

The power-dialer by far has assisted us in scaling our outreach and our team cannot see us moving anywhere else. On top of the amazing platform support is an email away and do not get me started on how quick they reach out. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

To be quite honest there are some times where calls don't fully register but the amount is minuscule. Review collected by and hosted on G2.com.

Jazmig K.
JK
Jazmig K.
Admin Assistant
Small-Business (50 or fewer emp.)
"Good but...."
4.5/5
What do you like best about Kixie PowerCall & SMS?

I like the it calls multiple people at the same time and it is one of the most efficient softwares out there that I have seen. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Shows up as scam likely sometimes, so you need to be careful about calling from a single number many times Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Excellent support"
5/5
What do you like best about Kixie PowerCall & SMS?

The support from Collin was great. Not only was he helpful he was encouraging as well. I like that kixie just dials the numbers for you and the voicemail drops Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I am still learning so for me that curve is big but again the support has helped me with that Review collected by and hosted on G2.com.

Michael  S.
MS
Michael S.
Salesperson
Small-Business (50 or fewer emp.)
"Solid Sales Tool with Great Features"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie PowerCall is a solid tool. It integrates well with our CRM and offers features like local presence dialing and ringless voicemails that have been helpful. Call quality is generally good, and the analytics dashboard provides useful data. Support has been responsive when needed. Overall, a worthwhile investment. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Occasional Technical Issues, usually fixed with reset. The interface does not work well on small screens. You have to put it on a large monitor to use all the features effectively. Review collected by and hosted on G2.com.

Joshua C.
JC
Joshua C.
Chief Executive Officer
Small-Business (50 or fewer emp.)
"Kixie Delivers Big Wins for Sales and Coaching Teams Alike"
5/5
What do you like best about Kixie PowerCall & SMS?

What we love most is the efficiency Kixie brings to our day-to-day. Features like local presence dialing, automatic call logging, voicemail drops, and SMS functionality have streamlined our workflows and significantly boosted our team’s productivity and connect rates. We’ve seen a measurable increase in meaningful conversations and conversions. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

None that have slowed us down—every minor issue has been quickly resolved by the support team. Review collected by and hosted on G2.com.

CR
Claudia R.
Appointment Setter
Small-Business (50 or fewer emp.)
"Kixie is amazing!"
5/5
What do you like best about Kixie PowerCall & SMS?

How efficient and user friendly it is. It has a lot of easy to use features and is easy to integrate Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

How it sometimes requires a customer support to fix simple issues. Review collected by and hosted on G2.com.

TB
Tom B.
Owners
Small-Business (50 or fewer emp.)
Originally submitted 11/16/2024
"Constant Issues loading data and working in the platform"
5/5
What do you like best about Kixie PowerCall & SMS?

It integrates easily with Go High Level (although adding data to the CRM isn't an easy process). Pricing is fair. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

It's gotten better. We're happy with it. Review collected by and hosted on G2.com.

Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
Enterprise (> 1000 emp.)
"Very easy to setup and the support team is exceptional."
5/5
What do you like best about Kixie PowerCall & SMS?

Easy setup and account management from the Admin dashboard. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Replacing users isn't intuitive enough, but the support team is fast and exceptional at resolving any issues. Review collected by and hosted on G2.com.

Mohamad A.
MA
Mohamad A.
Business Development.
Small-Business (50 or fewer emp.)
"love this !!!"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie is super easy to use. i tried other power dialers but this one is simple, pretty much understood it after 20 minutes. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

i have to pay the bill every quarter, i prefer monthly. Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing