--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Hunter V.
HV
Hunter V.
Agency Owner
Small-Business (50 or fewer emp.)
"Best Dialer On The Market Period"
5/5
What do you like best about Kixie PowerCall & SMS?

It is extremely easy to use and their customer support is very good and you can get help within minutes. I use it everyday to power my business and it has so many features that just make my life easier and make it so I can sell more clients and buy back my time. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There isn't really anything to not like, I don't like how much I pay for it but in order to get a premium product it requires a premium payment. Review collected by and hosted on G2.com.

Ariel S.
AS
Ariel S.
Bilingual Sales Representative
Small-Business (50 or fewer emp.)
"Extremely dedicated customer service."
5/5
What do you like best about Kixie PowerCall & SMS?

The power dialer, the connector, are all very helpful and it allows us to reach more people. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

As a manager for my team, it's not so easy to overview the text messages and people calling - it would be easier to see in case someone calls off to be able to see their incoming calls too. Review collected by and hosted on G2.com.

JB
Jared B.
Ceo
Small-Business (50 or fewer emp.)
"Nothing short of amazing"
5/5
What do you like best about Kixie PowerCall & SMS?

Being able to import a massive list of leads in and call multiple with a local number increases my productivity significantly Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

As of right I have nothing bad to say about anything. If there is any issue their support team responds so quickly Review collected by and hosted on G2.com.

Emily T.
ET
Emily T.
CEO
Small-Business (50 or fewer emp.)
"Gamechanging software"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie has been a game-changer for our sales team! The platform is incredibly user-friendly and seamlessly integrates with our CRM, making it easier to track calls and follow-ups. The call quality is crystal clear, and the features like call recording and automated texting have significantly boosted our efficiency. We’ve seen an immediate improvement in both productivity and client communication. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Nothing to report everything had ease to use Review collected by and hosted on G2.com.

KD
Katy D.
Client Services Rep
Small-Business (50 or fewer emp.)
"Nothing bad to say about Kixie, really!"
5/5
What do you like best about Kixie PowerCall & SMS?

Ease of the program. There's nothing confusing in the dialer. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Would love if you could figure out a way to group text. That's about it! Review collected by and hosted on G2.com.

Verified User in Media Production
CM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Powerful Call Solution"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie has been great for us, especially with HubSpot. Setup was straightforward, and calls and texts pop right into our timelines without any extra work. Big shout to Shea doing onboarding and Brendan from support: they were quick to jump in when we had questions and ensured everything ran smoothly. Five stars all around! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

To be honest, there is not much. Maybe the knowledge documents need to be organized better, but other than that, it was a great experience. Review collected by and hosted on G2.com.

Dave C.
DC
Dave C.
Accounts Receivable
Small-Business (50 or fewer emp.)
Originally submitted 7/25/2023
"Kixie is a great tool and is easy to learn!"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie is amazing, because like myself, I am not too much of a techy person, but I find it easy to learn because the interface is not too complex. It makes my job efficient and quick. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

So far there isn't any downside that I've experienced! Review collected by and hosted on G2.com.

Verified User in Construction
CC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Great Kixie Support Experience"
5/5
What do you like best about Kixie PowerCall & SMS?

Customer support speed/ quick turnaround. The ability to send SMS messages to prospective customers in an automated fashion. The ability to integrate with automated workflow platforms like Zapier or roll your own solution using Kixie APIs. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Nothing comes to mind. The platform seems very well designed and robust. It would be nice to (in addition to SMS) be able to send MMS messages. Review collected by and hosted on G2.com.

WM
Wesley M.
Sales
Small-Business (50 or fewer emp.)
"Great Customer Service"
5/5
What do you like best about Kixie PowerCall & SMS?

The ability to be able to connect to my clients allows me to help more and more people which Kixie does really well! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The only issue we are running into is the wifi vs ethernet as we sometimes do not have great signal on our wifi. Review collected by and hosted on G2.com.

ajaykumarreddy k.
AK
ajaykumarreddy k.
Director of Sales
Small-Business (50 or fewer emp.)
"Cloud Telephony - Expensive but Effective"
4/5
What do you like best about Kixie PowerCall & SMS?

Initially, we have good connectivity rate Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Connection Boost is not upto mark, lost of numbers spam Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing