--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Improvement"
5/5
What do you like best about Kixie PowerCall & SMS?

What I like best about Kixie PowerCall & SMS is how easy it makes communication. The click-to-call and SMS features save a lot of time, and the automatic logging into the CRM keeps everything organized without extra work. It’s reliable, user-friendly, and helps our team stay efficient. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

What I dislike is that sometimes the system can have small syncing delays with the CRM, and the interface could be a bit more intuitive. Nothing major, but there’s room for improvement. Review collected by and hosted on G2.com.

Brian K.
BK
Brian K.
Sales Manager
Small-Business (50 or fewer emp.)
"Added SMS capabilities to our sales team"
5/5
What do you like best about Kixie PowerCall & SMS?

We have been able to communicate with more customers with SMS. Many of our customers do not want to communicate via emails or calls, they want texts. Kixie has allowed us to satisfy our customer requests. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The only downside I've found so far is that Kixie does not incorporate the Jabra headset features. I cannot answer calls on my Jabra, I need to click on accept in PowerCall. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Best Autodialer on the markets"
5/5
What do you like best about Kixie PowerCall & SMS?

Powercalls, and the connection boost ... super easy to use and you can customize it how you like to filter outcomes Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The SMS messaging is something i want to do but im confused at how to do all the complaince to start it. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Receiving assistance from the Kixie Tech Expert-Collin Ehret"
5/5
What do you like best about Kixie PowerCall & SMS?

Being able to make quick calls and connect with the customer at a high level. The sound is great, and the system logs all of my activity. It integrates easily with our daily metrics, and I use it six days per week. Also, the Customer Support has been superb. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Cannot think of any at the moment- the system has been consistent all year. Review collected by and hosted on G2.com.

JK
JOEL K.
Account Executive
Small-Business (50 or fewer emp.)
"THE BEST CALL DIALER FOR THE BUSINESS"
5/5
What do you like best about Kixie PowerCall & SMS?

This application is like a swiss army knife of call dialers for the business. The sms and powercall systems take my workflow to the next level. The UI is like looking at my cellphone, very intuitive. Also, the helpdesk at Kixie work quickly with our request. The speed and effiecency in getting a solution to a problem are address and resolved. Also, the constant clear communication takes alot of stress off getting a resolution. Its easy to integrate into our CRM. Implementation into the systems was a cake walk. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I honestly cannot point to anything specific that the Kixie PowerCall & SMS does wrong. Like all technologies there are some kinks but the self corrects after 30 seconds. Im truely impressed. Review collected by and hosted on G2.com.

Maria Snider G.
MG
Maria Snider G.
Insurance Broker/Agent
Small-Business (50 or fewer emp.)
"Can dial through 1000 clients within 4 hours."
4.5/5
What do you like best about Kixie PowerCall & SMS?

Dialing 4 numbers at a time and one answering at all times. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Needs a better VM drop system that drops the whole message versus cutting it off. Review collected by and hosted on G2.com.

Anthony A.
AA
Anthony A.
Founder
Small-Business (50 or fewer emp.)
"I have experienced great use with Kixie as well as a great customer support team."
5/5
What do you like best about Kixie PowerCall & SMS?

The ability to integrate directly into my CRM Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Calls coming up as spam, but customer support and I are coming up with game plans to mitigate. Review collected by and hosted on G2.com.

Catalina L.
CL
Catalina L.
Project Manager
Small-Business (50 or fewer emp.)
"One of the best dialers in the market!!"
5/5
What do you like best about Kixie PowerCall & SMS?

Honestly I have used kixie in two different companies and get exceptional support each time. The customer support is always attentive, I have worked with Shea, Elliot, & Audrey. Each of them has been supportive for any request we may need. Also, since they are always updating their platform, I feel like any feature that may be missing, they take it into consideration and do their best to get it up in the following update. The app on the computer is super easy to use and the integration with our CRM (hubspot) is very seamless. & once more, the support team helps us a lot with any automations we need to help faciliate our integrations. Huge help from Slav that helped us out with the automations. & also thanks to Peter (current company) & Edward (previous company) for helping with the initial onboarding. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

the only downfall is the phone app is still in the beginning stages, so its a bit basic. Mainly used for when you're away from the computer to pick up calls or quick sms responses. Review collected by and hosted on G2.com.

Erin  B.
EB
Erin B.
Sales Rep
Small-Business (50 or fewer emp.)
"Kixie fixes issues quickly!"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie is typically reliable. Things are easy to search out in Kixie. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Sometimes It doess freeze on me. A quick restart fixes that. Review collected by and hosted on G2.com.

CW
Charity W.
Sales rep
Small-Business (50 or fewer emp.)
"Great!!"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie has decent connection, text messages, and pretty easy to access and use. Customer support is also great and respond very quickly with any issues that may come about. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Sometimes the connectivity is a bit off, but honestly this is mainly just a technology issue vs Kixie itself Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing