--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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MB
Melissa B.
Agent
Small-Business (50 or fewer emp.)
"Great Service"
5/5
What do you like best about Kixie PowerCall & SMS?

Makes Dialing extremely fast compared to manually dialing. I was able to multi task while the dialer did the work. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I was not able to double and triple dial with the same number that would be a nice feature to have. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Innovative Local Dialer with Reliable, Non-Spam Numbers"
5/5
What do you like best about Kixie PowerCall & SMS?

I loved the ability to use the local dialer as it was very helpful to get ahold of people that needed. Its different than any other dialer ive come across were it will change up the number you dial from every time. They have a data base they pull all their numbers from that have all been tested as non spam and rotate through them all. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

only thing i dislike is their api and ability to connect to salesforce stinks and makes it unuseable for my company after switching from hubspot Review collected by and hosted on G2.com.

Ivan V.
IV
Ivan V.
Account Executive
Small-Business (50 or fewer emp.)
"Awesome support and easy to use!"
5/5
What do you like best about Kixie PowerCall & SMS?

I really appreciate how simple it was to set up and use Kixie. When I encountered a problem with my microphone, I received a solution promptly. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I have no complaints so far. Everything has been working great. Review collected by and hosted on G2.com.

CK
Caitlin K.
Sales Executive
Small-Business (50 or fewer emp.)
"Super helpful!"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie makes calling so simple. I love the click to call feature. It makes dialing efficient and effortless.

Support is great too! Elliot helped me out with something I thought was difficult Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The app/extension is a little outdated looking but that doesn’t really matter Review collected by and hosted on G2.com.

Joseph p.
JP
Joseph p.
manager
Small-Business (50 or fewer emp.)
"Great Outreach Capabilities, But Room for Improvement"
2.5/5
What do you like best about Kixie PowerCall & SMS?

You can reach a large number of prospects through both phone calls and text messages. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I haven't encountered any drawbacks when using their texting and powercall features. Review collected by and hosted on G2.com.

Aaron D.
AD
Aaron D.
VP of Sales
Small-Business (50 or fewer emp.)
"Effective & Easy to Use, Great Service from Avielle!"
5/5
What do you like best about Kixie PowerCall & SMS?

From the initial demo to onboarding to customer service, Kixie really nailed it here. My agency hired several new BDRs so we needed to implement a dialer system that easily integrated with Hubspot. Set up was super quick and easy, onboarding covered everything in detail without complicating anything. Our team uses it daily and it does everything we need it to do from dialing with local presence, SMS features with templates, voicemail drops, and everything updates in Hubspot automatically! I needed help setting up this cool feature called the live leaderboard where you can see in real-time the top performing reps, Avielle was the one who assisted me and helped resolve everything very quickly. She was really kind as well and that's something I really appreciate. To the management team; having great customer support reps like Avielle makes a world of a difference for users like myself. Also, gotta give credit where credit is due; John B. was a great Account Executive as well. My demo with him was smooth, he answered all of my questions, and definitely made the decision making process worthwhile. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

If I'm being nit-picky, still nothing! Kixie has been great so far and I have no complaints. Review collected by and hosted on G2.com.

Richard C.
RC
Richard C.
Licensed benefit advisor
Small-Business (50 or fewer emp.)
"Great experience using Kixie"
5/5
What do you like best about Kixie PowerCall & SMS?

Having a dependable system that using as few clicks as possible helps shorten our day. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Not sure at this time, do not use sms enough to complain, it may just be me. Review collected by and hosted on G2.com.

Tim M.
TM
Tim M.
Field Underwriter/ Independent Broker specializing in Indexed Universal Life programs
Small-Business (50 or fewer emp.)
"True test of a company is when things go wrong and HOW they resolve the issue!"
5/5
What do you like best about Kixie PowerCall & SMS?

I have been using Kixie for my financial services business to help me contact the over 8,000 leads that I want to reach out to. Not only does Kixie allow me to categorize these leads and dial 4 to 10 numbers at a time which saves me an incredible amount of time in doing so, it also gives me SMS and email ability as well. HOWEVER- I recently got a new computer and I was having issues with the system glitching on me. The support staff kept reaching out and actually scheduled 2 Zoom calls to work on my issue. The issue was resolved and Kixie support staff member Audrey was knowledgable, patient and kind. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

When you get a new set of headphones, you sometimes need to set the new device as default. Review collected by and hosted on G2.com.

David S.
DS
David S.
Chief revenue officer
Small-Business (50 or fewer emp.)
"efficient and helpful"
5/5
What do you like best about Kixie PowerCall & SMS?

Collin quickly provided clarity and validation to my pipeline, he was also very helpful. As a CRO redundancy is everything, Collin was very patient while I traced the lines over and over again. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

the software is relatively new however the concept is bullet proof Review collected by and hosted on G2.com.

Joe S.
JS
Joe S.
manager
Small-Business (50 or fewer emp.)
"Easy to use. More than adequate metrics, quick response time to issues."
5/5
What do you like best about Kixie PowerCall & SMS?

The web based platform allows for easy access anywhere. The SMS templates and ease and transition to pasting pics on the SMS is very efficient. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

there are some outages, but normally are quickly resolved. Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing