--- title: Kixie PowerCall & SMS Reviews meta_title: 'Kixie PowerCall & SMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 868 reviews by the users' company size, role or industry to find out how Kixie PowerCall & SMS works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 868 scale: '5' date_modified: '2026-11-01' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

Kixie PowerCall & SMS Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Kixie PowerCall & SMS Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Kixie PowerCall & SMS, and what problem is it built to solve?

Kixie PowerCall & SMS is a revenue communications platform for team calling and texting. It is built to streamline outreach through AI-driven automation and help teams work more efficiently while communicating with customers.

What languages does Kixie PowerCall & SMS support?

Kixie PowerCall & SMS supports 1 language: English.

What company sizes and industries is Kixie PowerCall & SMS the best fit for?

Kixie PowerCall & SMS is most represented among small businesses, with mid-market teams also appearing regularly. The industries with the strongest presence include insurance, financial services, marketing and advertising, real estate, and health care.
  • Company size — Small Business: The clearest concentration of positive firmographic responses.
  • Company size — Mid-Market: Also represented among positive responses.
  • Industry — Insurance: The most prominent industry cluster.
  • Industry — Financial Services: Another substantial cluster.
  • Industry — Marketing and Advertising: A recurring segment.
  • Industry — Real Estate: A recurring segment.
  • Industry — Health Care: Also represented among positive responses.

How long does it take to implement Kixie PowerCall & SMS across a team?

Implementation is often reported as taking less than a month, with some teams going live in under a day and others taking one to three months.
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also common
1–3 months Less common

What customer support options does Kixie PowerCall & SMS provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, FAQs or a forum, and a knowledge base. The experience is often described as responsive and helpful, particularly when resolving setup or technical issues, though some users have found it difficult to reach a person or get timely, effective assistance when problems arise.

What is the experience like for teams switching to Kixie PowerCall & SMS from another tool?

Switching to Kixie PowerCall & SMS has often been about improving dialing capacity, contact rates, CRM connections, or access to calling and texting features. Teams moving from dialers and phone systems such as Dialpad, Aircall, PhoneBurner, Five9, and HighLevel describe gains in dialing efficiency, local-number outreach, and workflow integration; some also note that CRM setup or syncing can take extra attention.

What tools and platforms does Kixie PowerCall & SMS integrate with, and how do these integrations help users get more value from the product?

Kixie PowerCall & SMS offers 14 integrations, including CRM and sales platforms named in users’ experiences.
  • CRM and sales: HubSpot Sales Hub, HighLevel, and Salesforce Sales Cloud.
These connections can bring calls, texts, notes, and activity logging into the CRM workflow, reducing manual updates and helping teams keep customer interactions organized.

What features or capabilities could make Kixie PowerCall & SMS even more useful?

More flexible reporting, smoother CRM workflows, and refinements to the interface and messaging experience could make Kixie PowerCall & SMS more useful.
  • Reporting: Add more customization and flexibility to dashboards and analytics.
  • CRM workflows: Improve syncing, integration settings, and two-way data flow.
  • Interface and mobile experience: Make navigation more intuitive and improve the mobile app.
  • Messaging: Expand options such as group texting, MMS, and more flexible SMS workflows.

How useful do Kixie PowerCall & SMS users find its AI features in everyday use?

AI features are useful to some teams for getting through call lists and reviewing conversations, though the day-to-day value varies with which features a team uses.
  • AI Sales Assistant — Coaching: Call analysis can help users notice patterns in their conversations and adjust how they communicate.
  • AI Sales Assistant — Performance Tracking: Conversation insights and keyword scoring can support call review and coaching.
Users also describe voicemail detection as a practical aid during power dialing, helping them spend more time on live conversations and less time handling voicemail. Not everyone uses or notices the AI capabilities, so their usefulness depends on the team’s workflow.

Kixie PowerCall & SMS Reviews (868)

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Reviews

Kixie PowerCall & SMS Reviews (868)

View 1 Video Reviews
4.8
868 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Eric P.
EP
Eric P.
GM
Small-Business (50 or fewer emp.)
"Best POWER dialer I have researched!!"
4/5
What do you like best about Kixie PowerCall & SMS?

Kixie PowerCall & SMS has been a game changer for our team. The power dialer makes it incredibly easy to connect with more prospects in less time, and the connection quality is excellent. I love that I can call, text, and manage conversations all in one place without switching tools. The local presence dialing has helped improve pickup rates, and the seamless integration with our CRM makes tracking activity effortless. Overall, it saves time, increases productivity, and helps us close more deals. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Wish during power dialing sessions you could still have caller ID come up as your business name. That’s about it! Review collected by and hosted on G2.com.

Symone R.
SR
Symone R.
Marketing Development Representative
Small-Business (50 or fewer emp.)
Originally submitted 1/9/2026
"Seamless CRM Integration, Inconsistent Call Quality"
5/5
What do you like best about Kixie PowerCall & SMS?

I like how quickly I can connect with prospects and get contact information to reach out. The seamless integration with our CRM means call notes and voicemails sync cleanly, saving time on manual updates. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Occasionally, the call quality can be inconsistent, which can impact longer conversations. Review collected by and hosted on G2.com.

DF
Daniela F.
Service Coordinator
Small-Business (50 or fewer emp.)
"Great Experience All Around"
5/5
What do you like best about Kixie PowerCall & SMS?

My experience with Kixie was overwhelmingly positive. From start to finish, the process was seamless, straightforward, and completely stress-free. The staff impressed me with their friendliness, expertise, and their readiness to address any questions I had.

What stood out to me most was their honesty and transparency—everything was clearly explained from the beginning, and I never felt pressured at any point. The product and service matched exactly what was promised, and the exceptional customer care truly made a difference.

I wholeheartedly recommend Kixie to anyone seeking a dependable and trustworthy team. I look forward to returning whenever I need their services again! Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

It isn't integrated with our CRM, so we're forced to work with two separate systems. Review collected by and hosted on G2.com.

Larry E.
LE
Larry E.
Project Manager
Mid-Market (51-1000 emp.)
Originally submitted 4/28/2026
"Boosted Sales and Customer Reach With an Easy Setup"
3/5
What do you like best about Kixie PowerCall & SMS?

It has increased the efficiency of reaching potential customers dramatically. Tracks information reliable and has boosted sales Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Nothing it has a really good setup that is easy to use Review collected by and hosted on G2.com.

AM
Aledx M.
Acquisition Manager
Small-Business (50 or fewer emp.)
"Get HubSpot Integration for Calling & SMS"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie works great with HubSpot. The integration is seamless, and all calls and texts are logged with plenty of detail. Super helpful for keeping track of sales activity and monitoring acquisitions. Makes the whole process a lot smoother and organizational feedback was very positive post deployment. Essentially an easy plugin with HubSpot. Dashboard configuration made implementation very straightforward - no fuss. Kixie support was so diligent it gave us an idea of how to manage good customer support follow-ups using multiple touch points. Our use is daily. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The iPhone/Samsung app needs some work to fix the bugs. Review collected by and hosted on G2.com.

Meagan P.
MP
Meagan P.
General Manager
Fund-Raising
Small-Business (50 or fewer emp.)
"Crap Happens but not with Kixie"
3.5/5
What do you like best about Kixie PowerCall & SMS?

Kixie Powercall is always evolving to keep up with your company needs even as your company grows. EASY. With all the training I have had to do with new employees, Kixie is not one that takes much of my effort and time.

If you need support even for the simplest question, their customer support is prepared. We use this for everything we do and it again the simplicity not only boosts our team’s productivity but also ensures in better customer experiences and increased conversions. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Slow at certain times of the day, but this is improving. Review collected by and hosted on G2.com.

Eduardo C.
EC
Eduardo C.
Senior Sales Executive
Small-Business (50 or fewer emp.)
"I love Kixie."
5/5
What do you like best about Kixie PowerCall & SMS?

I was really surprised by how quickly they respond compared to 8x8 when it comes to solving a problem. This puts it above any other dialer. Thank you for your quick response to our requests. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

The only thing I don't like about Kixie is that it doesn't show you the last calls made to that same number and the disposition we gave. Review collected by and hosted on G2.com.

LM
Luke M.
Founder
Small-Business (50 or fewer emp.)
"Seamless and Reliable Communication Tool for Businesses"
5/5
What do you like best about Kixie PowerCall & SMS?

Kixie PowerCall & SMS has significantly improved our team’s communication workflow. The dialer is intuitive, the call quality is excellent, and the SMS integration allows us to engage with customers more efficiently. I particularly appreciate the CRM integration, which keeps all interactions organized and easily accessible. It’s a great tool for any business that values streamlined customer communication. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

There’s a bit of a learning curve at the beginning, especially when exploring all the features. But once you’re familiar, it becomes much easier to navigate and use efficiently. Review collected by and hosted on G2.com.

Brodie A.
BA
Brodie A.
Life Insurance Broker
Small-Business (50 or fewer emp.)
"Kixie Dialer Review"
5/5
What do you like best about Kixie PowerCall & SMS?

I love the fact that it calls multiple people at once, it takes away from having to waste so much time typing in numbers just for them to pick up. As well as the AI feature that instantly connects you to a live call, I get to just hang around until somebody connects. There's never been an easier system to make money with than Kixie. Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

Nothing! Service is great and the team responds to you instantly. Review collected by and hosted on G2.com.

Melissa C.
MC
Melissa C.
Customer Success Specialist
Small-Business (50 or fewer emp.)
"Don't like it"
1.5/5
What do you like best about Kixie PowerCall & SMS?

I like the integration with other platforms Review collected by and hosted on G2.com.

What do you dislike about Kixie PowerCall & SMS?

I do not like that when transfering calls it doesn't work, sometimes it won't let me answer, sometimes it won't let you write texts, etc. It ahs a lot of glitches. Review collected by and hosted on G2.com.

Questions about Kixie PowerCall & SMS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Hadi K.
HK
Hadi Kus
•
Last activity over 2 years ago

Would it be possible to add a feature which makes the user able to embed links to words in text messages?

GU
Guest User

What is Kixie PowerCall & SMS used for?

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Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

7%

Kixie PowerCall & SMS Comparisons
Kixie PowerCall & SMS Features
Record Calls
Generate Location
Call Types
Personalization
Information Locater
Record Prospect Data
Notes
Daily Summary
Automated Voicemails
Preview Dialing
Progressive Dialing