Keyfactor Command Reviews & Product Details

Keyfactor Command is a certificate lifecycle management solution that enables organizations to discover, control, and automate the lifecycle of keys and digital certificates across their IT landscape. It's the only solution that can be deployed on-premise, in the cloud, in a hybrid model, or in combination with a fully hosted PKI as a Service. The solution is also available in the Azure and AWS Marketplaces.

Product Website

Seller

Keyfactor

Discussions

Keyfactor Command Community

Overview by

Ryan Sanders (Senior Product Marketing Manager at Keyfactor)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

View More Pricing Information

Keyfactor Command Integrations

(8)

Verified by Keyfactor Command

Keyfactor Command Media

Official Downloads

(3)

edit

Buyer's Guide for Certificate Lifecycle Management

G2 reviews are authentic and verified.

Here's how.

Verified User in Financial Services

Enterprise (> 1000 emp.)

10/7/2025

"Power and use"

4.5/5

What do you like best about Keyfactor Command?

Easy to use and powerful for standard administration Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Nothing so far, nothing has come up that is not expected Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

10/7/2025

"Keyfactor Command"

4/5

What do you like best about Keyfactor Command?

Good functionality and self service capabilities Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Long release cycles can make it difficult to resolve issues quickly Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

8/5/2025

"Excellent tool to use for Certificate management and Automation"

4.5/5

What do you like best about Keyfactor Command?

Simple to setup and use the CLM tool..... Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Issues experienced when upgrading the .net framework on the Orchestrator servers, the Software was not fully compatible Review collected by and hosted on G2.com.

Verified User in Food Production

Enterprise (> 1000 emp.)

8/15/2025

"Low maintenace Certificate Management"

4.5/5

What do you like best about Keyfactor Command?

Great product, easy to user, super integration, everything in one central place, great technical efficient customer support. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

No real challenges from the Keyfactor product. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

10/21/2020

"Keyfactor"

4.5/5

What do you like best about Keyfactor Command?

The GUI is well laid out and getting certificates into Keyfactor is fairly easy. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

I know they are being worked on but more integrations Review collected by and hosted on G2.com.

Response from Ryan Sanders of Keyfactor Command

edit

Thanks for taking the time to review Keyfactor! We’re happy to hear that you've been able to leverage Keyfactor Command to enable certificate inventory and self-service.

Regarding your concerns with API documentation, we’ve introduced a new, interactive API utility and updated documentation embedded within the application. You can learn more in the URL below:

https://blog.keyfactor.com/whats-new-keyfactor-8

If you have any questions around updating to Keyfactor 8 (or later), please reach out to your customer success representative.

Thanks,

The Keyfactor Team

Ivan N.

Cyber Security Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

12/1/2021

"Keyfactor Review ver 9.10"

4.5/5

What do you like best about Keyfactor Command?

Complete visibility into my PKI environment to include an inventory of my CA's; monitoring of the CRLs and OCSP; workflows to manage the lifecycle of certificates from issuance to expiration. End-user management of the certificates via custom cert collections; automation via REST; ganualar RBAC controls; CA gateway to my public certificate provider(Sectigo) Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Configuration of some components such as the CA gateway is achieved via JSON config files. This method is prone to errors. As a mature product, I would prefer to use a UI for as many as the configurations as possible. Review collected by and hosted on G2.com.

Recommendations to others considering Keyfactor Command:

With the aggressive release cycle, I recommend maintaining a Dev instance with versioning to vet the features before prod deployment. Review collected by and hosted on G2.com.

What problems is Keyfactor Command solving and how is that benefiting you?

Benefits include providing a common portal for the requesting of certificates regardless of the client platform.

Visibility into the health of my ADCS deployment.

Certificate life cycle monitoring via automated expiration alerts.

API support of 3rd party public CA, Sectigo, in my case.

Key Archival and retrieval are much easier than using the native ADCS method.

End-user management of certificates via collections

Lessening the exposure of my ADCS CA's to direct interface ny my end-users. All cert operations from an end-user perspective are accomplished via the Command portal. Review collected by and hosted on G2.com.

Verified User in Insurance

Enterprise (> 1000 emp.)

9/25/2024

"Robust platform that features and meets all the requirements for Certificate Lifecycle Management."

5/5

What do you like best about Keyfactor Command?

I like that it is the one stop shop for managing all of our enteprise Certificates, with api capabilities. The have 24 coustoer Support for the PKIaaS as well. Failry easy to implement and Integrate for several key platforms including windows, IIS, Linux, Apashe, SSH, PFX Enrollment, etc.

I use this product on a daily basis to manage all certificate needs for Assurant. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

There is nothing I dislike at this poiint in time. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

6/19/2024

"Decent System"

4/5

What do you like best about Keyfactor Command?

Centralized storage of certificates - including private keys.

Ability to generate and request certificates.

Decent web interface for basic search, import, export, requests. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Poor web interface for customization, reporting, dashboards.

Incredibly difficult to set up network scanning with accurate details.

Customer support is slow to respond. Struggles to assign ticket to correct personelle. Review collected by and hosted on G2.com.

Gerard C.

Senior Telecommunications Engineer

Small-Business (50 or fewer emp.)

7/13/2024

"Support from Keyfactor for an individual user"

4.5/5

What do you like best about Keyfactor Command?

Their willingness to help is more than appreciative Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

We cant reset passwords for users who forgot their previous password it doesnt seem as though what the priority you set a ticket to you receive the same response time Review collected by and hosted on G2.com.