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Keyfactor Command Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

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Keyfactor Command Reviews (80)

Reviews

Keyfactor Command Reviews (80)

4.5
80 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and powerful automation capabilities, which streamline certificate management and reduce manual effort. The integration with various tools and the responsive customer support enhance the overall experience, making it a reliable choice for managing certificates. However, some users note that the user interface could be improved for better intuitiveness.
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Verified User in Financial Services
EF
Enterprise (> 1000 emp.)
"Power and use"
What do you like best about Keyfactor Command?

Easy to use and powerful for standard administration Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Nothing so far, nothing has come up that is not expected Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Keyfactor Command"
What do you like best about Keyfactor Command?

Good functionality and self service capabilities Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Long release cycles can make it difficult to resolve issues quickly Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Excellent tool to use for Certificate management and Automation"
What do you like best about Keyfactor Command?

Simple to setup and use the CLM tool..... Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Issues experienced when upgrading the .net framework on the Orchestrator servers, the Software was not fully compatible Review collected by and hosted on G2.com.

Verified User in Food Production
AF
Enterprise (> 1000 emp.)
"Low maintenace Certificate Management"
What do you like best about Keyfactor Command?

Great product, easy to user, super integration, everything in one central place, great technical efficient customer support. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

No real challenges from the Keyfactor product. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Keyfactor"
What do you like best about Keyfactor Command?

The GUI is well laid out and getting certificates into Keyfactor is fairly easy. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

I know they are being worked on but more integrations Review collected by and hosted on G2.com.

Response from Ryan Sanders of Keyfactor Command

Thanks for taking the time to review Keyfactor! We’re happy to hear that you've been able to leverage Keyfactor Command to enable certificate inventory and self-service.

Regarding your concerns with API documentation, we’ve introduced a new, interactive API utility and updated documentation embedded within the application. You can learn more in the URL below:

https://blog.keyfactor.com/whats-new-keyfactor-8

If you have any questions around updating to Keyfactor 8 (or later), please reach out to your customer success representative.

Thanks,

The Keyfactor Team

Ivan N.
IN
Cyber Security Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Keyfactor Review ver 9.10"
What do you like best about Keyfactor Command?

Complete visibility into my PKI environment to include an inventory of my CA's; monitoring of the CRLs and OCSP; workflows to manage the lifecycle of certificates from issuance to expiration. End-user management of the certificates via custom cert collections; automation via REST; ganualar RBAC controls; CA gateway to my public certificate provider(Sectigo) Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Configuration of some components such as the CA gateway is achieved via JSON config files. This method is prone to errors. As a mature product, I would prefer to use a UI for as many as the configurations as possible. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Enterprise (> 1000 emp.)
"Robust platform that features and meets all the requirements for Certificate Lifecycle Management."
What do you like best about Keyfactor Command?

I like that it is the one stop shop for managing all of our enteprise Certificates, with api capabilities. The have 24 coustoer Support for the PKIaaS as well. Failry easy to implement and Integrate for several key platforms including windows, IIS, Linux, Apashe, SSH, PFX Enrollment, etc.

I use this product on a daily basis to manage all certificate needs for Assurant. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

There is nothing I dislike at this poiint in time. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Decent System"
What do you like best about Keyfactor Command?

Centralized storage of certificates - including private keys.

Ability to generate and request certificates.

Decent web interface for basic search, import, export, requests. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Poor web interface for customization, reporting, dashboards.

Incredibly difficult to set up network scanning with accurate details.

Customer support is slow to respond. Struggles to assign ticket to correct personelle. Review collected by and hosted on G2.com.

Gerard C.
GC
Senior Telecommunications Engineer
Small-Business (50 or fewer emp.)
"Support from Keyfactor for an individual user"
What do you like best about Keyfactor Command?

Their willingness to help is more than appreciative Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

We cant reset passwords for users who forgot their previous password it doesnt seem as though what the priority you set a ticket to you receive the same response time Review collected by and hosted on G2.com.

Richard Paolo M.
RM
Senior System Administrator
Enterprise (> 1000 emp.)
"Good certificate management tool with a lot of room for improvements"
What do you like best about Keyfactor Command?

Centralizes your certificate management. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

SaaS customers have little freedom to customize implementation.

Lot of adjustments/workarounds to be made when coming from a different solution.

High dependency with support. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

14 months

Average Discount

14%

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Keyfactor Command Features
Durability
Certificate Discovery
Expiration Monitoring
Auditing
Compliance
Management Console
API/Integrations
Scalability
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Keyfactor Command