Simple to setup and use the CLM tool..... Review collected by and hosted on G2.com.
Issues experienced when upgrading the .net framework on the Orchestrator servers, the Software was not fully compatible Review collected by and hosted on G2.com.
Great product, easy to use, super integration, everything in one central place, great technical efficient customer support. Review collected by and hosted on G2.com.
No real challenges from the Keyfactor product. Review collected by and hosted on G2.com.
The GUI is well laid out and getting certificates into Keyfactor is fairly easy. Review collected by and hosted on G2.com.
I know they are being worked on but more integrations Review collected by and hosted on G2.com.
Thanks for taking the time to review Keyfactor! We’re happy to hear that you've been able to leverage Keyfactor Command to enable certificate inventory and self-service.
Regarding your concerns with API documentation, we’ve introduced a new, interactive API utility and updated documentation embedded within the application. You can learn more in the URL below:
https://blog.keyfactor.com/whats-new-keyfactor-8
If you have any questions around updating to Keyfactor 8 (or later), please reach out to your customer success representative.
Thanks,
The Keyfactor Team
Complete visibility into my PKI environment to include an inventory of my CA's; monitoring of the CRLs and OCSP; workflows to manage the lifecycle of certificates from issuance to expiration. End-user management of the certificates via custom cert collections; automation via REST; granular RBAC controls; CA gateway to my public certificate provider(Sectigo) Review collected by and hosted on G2.com.
Configuration of some components such as the CA gateway is achieved via JSON config files. This method is prone to errors. As a mature product, I would prefer to use a UI for as many as the configurations as possible. Review collected by and hosted on G2.com.
I like that it is the one stop shop for managing all of our enterprise Certificates, with API capabilities. They have 24 customer Support for the PKIaaS as well. Fairly easy to implement and integrate for several key platforms including Windows, IIS, Linux, Apache, SSH, PFX Enrollment, etc. I use this product on a daily basis to manage all certificate needs for Assurant. Review collected by and hosted on G2.com.
There is nothing I dislike at this point in time. Review collected by and hosted on G2.com.
Centralized storage of certificates - including private keys. Ability to generate and request certificates. Decent web interface for basic search, import, export, requests. Review collected by and hosted on G2.com.
Poor web interface for customization, reporting, dashboards. Incredibly difficult to set up network scanning with accurate details. Customer support is slow to respond. Struggles to assign ticket to correct personnel. Review collected by and hosted on G2.com.
Their willingness to help is more than appreciative Review collected by and hosted on G2.com.
We can't reset passwords for users who forgot their previous password. It doesn't seem as though the priority you set a ticket to, you receive the same response time. Review collected by and hosted on G2.com.
Centralizes your certificate management. Review collected by and hosted on G2.com.
SaaS customers have little freedom to customize implementation. Lot of adjustments/workarounds to be made when coming from a different solution. High dependency with support. Review collected by and hosted on G2.com.
Ability to preemptively identify and resolve certificate issues before they escalate. Review collected by and hosted on G2.com.
Navigating the advanced settings can be a bit daunting for new users. Review collected by and hosted on G2.com.
Thank you for sharing your feedback! We're continuously working on improving user experience and providing more guidance.
If you need any assistance, please don't hesitate to reach out to us.
Single pane of glass for multiple Certificate Authorities Review collected by and hosted on G2.com.
Upgrades hasn't been seamless. Error messages hasn't been useful to diagnose the issue. Review collected by and hosted on G2.com.
Averages based on real user reviews.
6 months
15 months
14%
