Keyfactor Command Reviews & Product Details

Keyfactor Command is a certificate lifecycle management solution that enables organizations to discover, control, and automate the lifecycle of keys and digital certificates across their IT landscape. It's the only solution that can be deployed on-premise, in the cloud, in a hybrid model, or in combination with a fully hosted PKI as a Service. The solution is also available in the Azure and AWS Marketplaces.

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Seller

Keyfactor

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Keyfactor Command Community

Overview by

Ryan Sanders (Senior Product Marketing Manager at Keyfactor)

Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

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Keyfactor Command Integrations

(8)

Verified by Keyfactor Command

Keyfactor Command Media

Official Downloads

(3)

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Buyer's Guide for Certificate Lifecycle Management

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Verified User in Insurance

Enterprise (> 1000 emp.)

5/22/2023

"Review of Keyfactor PKIaaS Offering"

3.5/5

What do you like best about Keyfactor Command?

Most components are in the cloud & managed by Keyfactor. Just a few Windows servers are needed to complete the infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Most changes are completed by the vendor, usually at their pace, not the customers. Review collected by and hosted on G2.com.

Response from Warsan Ahmed of Keyfactor Command

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Thank you for sharing your experience with Keyfactor Command. We're glad to hear that you appreciate the convenience of having most components in the cloud. We understand your concern about changes being completed at the vendor's pace and not the customers'. We will work on improving our communication and responsiveness to better meet your needs.

It's great to hear that Keyfactor Command has helped you establish an internal PKI/CA, reducing costs associated with public CAs. If you have any further feedback or need assistance with anything, please don't hesitate to reach out. We value your input and are committed to providing the best service possible.

Kera D.

Enterprise (> 1000 emp.)

3/23/2023

"Great Product and support"

4.5/5

What do you like best about Keyfactor Command?

KeyFactor support is one of our most helpful vendors we work with. Their products are well-documented and perform as advertised. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

There is a bit of a learning curve event for PKI as a Service customers. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

5/19/2023

"One of the best ways to manage, track, and automate certificates!"

4.5/5

What do you like best about Keyfactor Command?

Very easy to use the tool, and any questions will be answered promptly by the support team. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

There is a little bit of a learning curve to use the tool. Review collected by and hosted on G2.com.

Response from Warsan Ahmed of Keyfactor Command

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We're thrilled to hear that you find Keyfactor Command easy to use and that our support team is providing prompt assistance. We understand that there may be a learning curve, and we're continuously working to improve user experience.

Keith S.

Senior PKI Engineer

Enterprise (> 1000 emp.)

9/2/2022

"Keith's Review"

5/5

What do you like best about Keyfactor Command?

Keyfactor Command is very robust and the ability to use the API's is a great asset Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

PAM solutions support is lacking; there are only 2-3 that are supported Review collected by and hosted on G2.com.

What problems is Keyfactor Command solving and how is that benefiting you?

We need api's to be able to communicate with Akami, we developed our own, but they would not allow us to do it, so we are waiting on them.

Also Because of the restructuring of the code the Development team did for v9, no longer being able to copy out of the Location's box was the new intentional behavior. Because of this, the feature request did have to be submitted. THis is to be resolved in V10

We really need to have the ability to “edit” scheduled jobs and to see the details to know the certificate, F5, and path of the delivery.

Orchestrators scheduled jobs: We really need to have the ability to “edit” scheduled jobs and to see the details to know the certificate, F5, and path of the delivery. looking at V10 release Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/11/2023

"Tech Lead"

5/5

What do you like best about Keyfactor Command?

How simple the interface is and how easy it is to train new people to use it Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

the amount of time I have to put into get the system upgraded to new versions Review collected by and hosted on G2.com.

Henry C.

Mid-Market (51-1000 emp.)

3/23/2023

"Limited time working in KeyFactor"

3.5/5

What do you like best about Keyfactor Command?

Does it job without much management, which is good for teams with busy schedules. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Keyfactor support, not sure if staff got decreased but support time to resolve an issue takes longer. Review collected by and hosted on G2.com.

Verified User in Telecommunications

Enterprise (> 1000 emp.)

8/3/2022

"EJBCA PKI by Primekey solution for your PKI needs"

4.5/5

What do you like best about Keyfactor Command?

Keyfactor Support (because the migration of cases from the old portal took time) responses by agents in the beginning were delayed. But once the migration was completed, the agents have been very responsive and technically sound in their support. If they are unable to help or make any progress, they escalate to the appliance/professional services contacts to get their input. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

The Primekey GUI error messages could be more descriptive and would like the feature of being able to export reports from the CA console. The documentation for Primekey should be updated for certain usecases like for the MIBs. Review collected by and hosted on G2.com.

DEEPAK K.

Manager

Enterprise (> 1000 emp.)

10/10/2022

"Best IoT Software Solutions to Secure IoT Devices"

5/5

What do you like best about Keyfactor Command?

The Best part of this software is it will provide best solution to secure IoT Device and it has the best feature to process data with in a system and out of the system. On a Trail base we decided use this solution to IoT Devices and this software has best solution and service. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Like the best solution, this Keyfactor provides like the bugs are getting raised which need to be cleared by Solution provider. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

12/8/2020

"Keyfactor is a great way to manage all my certificates."

4.5/5

What do you like best about Keyfactor Command?

The greatest thing about Keyfactor is that I can easily see all my certificates in one place. Also the ability to auto renew certificates that is about to expired Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Keyfactor orchestrator only support a couple known Cert stores. I wish we could leverage more out of the orchestrator to automate renewal of out of box applications. Review collected by and hosted on G2.com.

What problems is Keyfactor Command solving and how is that benefiting you?

This is our first PKI system to manage our certificates. It's proven that it helps us managing all our certificates. We can now see what we have in inventory and create workflows to alerts us with expiring certs. Keyfactor is able to auto renew certificate that are in inventory. I can now automate and manage majority of our certifications in my organization. Review collected by and hosted on G2.com.

Verified User in Food Production

Enterprise (> 1000 emp.)

9/8/2022

"Keyfactor has lot of services and functionalities related to offering PKI services."

5/5

What do you like best about Keyfactor Command?

Keyfactor command server gives a centralized view of all the certificates being used across the organization and makes it easier to enroll, manage and review them all at one place. Review collected by and hosted on G2.com.

What do you dislike about Keyfactor Command?

Sometimes it takes weeks to get an issue resolved if a support case is raised. This is not the case with the high priority cases though, which gets acknowledged and resolved on time. Review collected by and hosted on G2.com.