Keyfactor Command Reviews & Product Details

Our security team uses Keyfactor primarily to automate repetitive tasks like certificate requests, renewals, and revocations. Before Keyfactor, we were tracking certificates manually through spreadsheets, so this has been a huge upgrade to prevent any outages and downtime. Review collected by and hosted on G2.com.

The UI/UX is good but it can be improved. The UI was updated late last year and the product team has told me there will be more updates coming soon. For the UX side, there are times where the product team could reduce the number of clicks and actions to complete a task. Nothing major, just want the use paths to be more clear. Review collected by and hosted on G2.com.

The company's personnel are top notch and are very helpful and supportive. The Commnacd tool is very responsive to our desire to modify it to our needs. Review collected by and hosted on G2.com.

There is very little to dislike about Keyfactor Command. Review collected by and hosted on G2.com.

Discovery and automation features for SSL. In addition, the upgrade process has become easier with recent versions. I get very fast response when I reach out to our customer success manager, but often have slow response when going through normal support channels. Review collected by and hosted on G2.com.

It's sometimes difficult to find troubleshooting documentation when I experience a problem. I also often wait for a day or two to get a response when I open a ticket. Review collected by and hosted on G2.com.

Our ability to easily streamline the enrollment and management of PKI certificated across multiple areas of our enterprise. Review collected by and hosted on G2.com.

THe UI is not the most user intuitive, it does require us putting together very detailed how to guides. Users commonly have questions about how to complete parts of the enrollment or renewal functions based on the non-intuitive UI. Review collected by and hosted on G2.com.

Keyfactor allows companies the easiest use of any CLM we've seen to date. Their thought leadership around automating refresh of certificates will be vitally important as we move toward automated security tooling. Review collected by and hosted on G2.com.

Nothing so far. It's been incredibly impressive. Review collected by and hosted on G2.com.

I like that the interface to generate and manage certificates is easy to navigate and is almost 100% point and click. Setup of the software is very straight forward and can be completed in under an hour (provided communication and ACL's allow this). I also like the feature in Key Factor that goes out into your network and scans for certificates and adds them to your database so you can be aware of all certificates in your environment in one central location. Review collected by and hosted on G2.com.

The error logging in the application is not always cut and dry as to what actually failed and why. I'd also like to see the application have the ability to lock down the certificate search so that if a user searches certificates they only see the ones they're allowed to create rather than being able to see all of the certificates and potentially download them as well. Review collected by and hosted on G2.com.

Keyfactor Command is one of the best LCM tools that I have ever used. The interface (Management Portal) allows total oversight and control over managing PKI effectively and efficiently in an intricate environment. The professionalism and expertise of the support team is above and beyond. They were able to implement, configure, and integrate seamlessly into our security practice and CI/CD pipeline. Review collected by and hosted on G2.com.

Successful implementation of Keyfactor Command in a corporate space requires total buy-in from the leaders of the company. Cross coordination between InfoSec teams, IT/helpdesk team, Admininstrator's, Dev/Engineer's teams, IS A MUST! The better your team's communicate and work together, the better the integration goes. Review collected by and hosted on G2.com.

Flexible, user friendly Ui and stable. Each version release continues to improve on the previous version. Review collected by and hosted on G2.com.

Would new features to be part of the standard build Review collected by and hosted on G2.com.

The company has made many changes to their UI and features and they listen to their customers and implement changes that their customers are asking for. The other reason is their support is fantastic and they really listen to what you want and work to help you Review collected by and hosted on G2.com.

As they have grown they have changed their pricing model and I think it is still a good value, but the increase was a little extreme Review collected by and hosted on G2.com.

The company is great to work with, their product is changing based on customer feedback. Tech Support is also wonderful Review collected by and hosted on G2.com.

The price model that they switched to raised our price and it was a little high Review collected by and hosted on G2.com.