--- title: Keka Reviews meta_title: 'Keka Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 2468 reviews by the users' company size, role or industry to find out how Keka works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 2468 scale: '5' date_modified: '2026-11-05' parent_category: name: HR url: https://www.g2.com/categories/hr ---

Keka Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Keka Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Keka, and what problem is it built to solve?

It is an HR management platform used to bring employee records, attendance, leave, and payroll into one place. This helps teams manage routine HR work with less manual tracking across separate processes.

What languages does Keka support?

It supports 13 languages, including Arabic, Chinese (Simplified), English, Gujarati, Hindi, and others.

What company sizes and industries is Keka the best fit for?

Positive experiences are most represented among mid-market teams, with small businesses and enterprises also represented. Industry experience is especially visible in technology and software, alongside several other sectors.

How long does it take to implement Keka across a team?

Implementation most often reaches go-live within 1–3 months, though teams also report shorter and longer timelines.

What customer support options does Keka provide, and how do users find the overall support experience?

Support is available through chat, email/help desk, and phone support. The experience can be helpful and responsive, particularly when teams get direct guidance, but ticket responses and escalations can take longer than expected.

What is the experience like for teams switching to Keka from another tool?

Moving from older HRMS and payroll systems such as greytHR and HROne, as well as narrower tools like Excel or Portico, was often tied to a desire for more automation and a more unified set of HR processes. Keka’s employee self-service and easier access to routine tasks can reduce manual work, while complex configurations and reporting flexibility may still need attention.

What features or capabilities could make Keka even more useful?

The most useful improvements would give teams more flexibility in tailoring Keka to their processes and make everyday work smoother.

Keka Reviews (2,468)

Reviews

Keka Reviews (2,468)

4.4
2,468 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Bhuvneshwar S.
BS
Bhuvneshwar S.
Server Administrator
Mid-Market (51-1000 emp.)
Originally submitted 10/30/2026
"Keka Simplifies HR Management, Attendance, and Payroll"
4.5/5
What do you like best about Keka?

What I like most about Keka is its user-friendly interface and the way it simplifies HR and employee management activities. Features such as attendance tracking, leave management, payroll processing, and employee information management help keep everything organized in one place. It reduces manual work, improves transparency for employees, and makes routine HR processes more efficient. Overall, Keka provides a convenient way to manage essential HR tasks. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Although Keka offers useful HR features, some sections can take time to navigate, especially when looking for specific information or completing less frequent tasks. Occasionally, certain processes could be more streamlined to reduce the number of steps required. Improving page responsiveness and providing more customization options for reports would make the overall experience smoother and more efficient. Review collected by and hosted on G2.com.

Shawn C.
SC
Shawn C.
VP - Human Resources
Mid-Market (51-1000 emp.)
"Keka Keeps Our HR and Payroll Running Smoothly as We Scale"
5/5
What do you like best about Keka?

Keka works as our single source of truth for people data across a 250+ person team spread over four countries. Having employee records, attendance, leave and payroll in one place means my HR team isn't reconciling spreadsheets every month. Payroll runs smoothly, and the employee self-service is clean enough that most routine queries never reach HR. For a fast-growing company, it scales without us having to rebuild processes every time headcount jumps. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Custom reporting is limited. Anything beyond the standard reports usually means exporting data and building it ourselves in spreadsheets. Keka also doesn't support multi-country payroll and compliance, so for our US and Thailand teams we run separate providers alongside it, which adds reconciliation work. Support ticket turnaround can be slow, and issues that need escalation sometimes take longer than they should. Review collected by and hosted on G2.com.

Akshay S.
AS
Akshay S.
Team Lead
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Simple and User-Friendly Platform for Everyday HR Management"
5/5
What do you like best about Keka?

What I like most about Keka is its clean and user-friendly interface. It makes everyday HR activities like attendance tracking, leave management, payroll information, and accessing employee details simple and convenient. The dashboard is well-organized, easy to navigate, and saves time by keeping everything in one place. Overall, Keka makes employee management much more efficient and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Keka is a great platform overall, but there are a few areas that could be improved. Sometimes the application feels a bit slow, and navigating through certain features takes extra steps. The mobile app experience could also be more seamless. Improving performance and simplifying navigation would make it even better. Review collected by and hosted on G2.com.

Hari P.
HP
Hari P.
Manager - HR &:^#
Enterprise (> 1000 emp.)
"Keka’s All-in-One HRMS That Streamlines Payroll, Attendance, and Performance"
5/5
What do you like best about Keka?

What I like most about Keka is its user-friendly interface and the integrated HRMS platform that brings payroll, attendance, hiring, performance management, and employee engagement together in one place. As an HR professional, I value how it streamlines day-to-day HR operations, cuts down on manual work, and supports data-driven people decisions, all while delivering a smooth, seamless experience for employees. Review collected by and hosted on G2.com.

What do you dislike about Keka?

While Keka is generally user-friendly, some of the more advanced features and reports could benefit from greater customization and flexibility. Integrations with other HR and business tools could also be smoother and more seamless, and simplifying a few of the existing workflows would further enhance the overall user experience. Review collected by and hosted on G2.com.

Sandeep B.
SB
Sandeep B.
Senior Talent Acquisition Specialist
Information Services
Mid-Market (51-1000 emp.)
Originally submitted 9/16/2025
"Seamless HR and Payroll Management Experience"
5/5
What do you like best about Keka?

Keka provides an intuitive and user-friendly interface that makes HR processes extremely simple. Features like attendance tracking, payroll management, and leave approvals are automated and easy to manage, saving significant time for both HR teams and employees. The self-service portal empowers employees to access payslips, request leaves, and track performance without constant follow-ups. The detailed reports and analytics also help in making data-driven decisions effectively. It is easy to integrate with ATS platform and quick ease of implementation and using it daily for HRMS Review collected by and hosted on G2.com.

What do you dislike about Keka?

At times, the system can feel a little slow when handling bulk data, especially during payroll processing at the month’s end. The mobile application could also be improved to match the smooth experience of the desktop version. While customer support is generally responsive, quicker turnaround times for technical issues would make the experience even better. Review collected by and hosted on G2.com.

DR
Dhiraj R.
Application Engineer
Mid-Market (51-1000 emp.)
Originally submitted 5/4/2026
"Keka Simplifies Attendance, Leave, and Payroll with a Clean, Time-Saving UI"
5/5
What do you like best about Keka?

I like best about Keka is how simple it makes everyday tasks without feeling complicated. Attendance, leave, and payroll are all in one place, so I don’t have to switch between tools. The interface is clean and easy to understand, which saves time even for non-HR users.

It also gives clear reports and automation that reduce manual work and errors. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Only thing I dislike in Keka is there no option available to download salary break-out in the pdf format. Review collected by and hosted on G2.com.

Alisha S.
AS
Alisha S.
Assistant Human Resources Manager
Mid-Market (51-1000 emp.)
Originally submitted 6/24/2026
Business partner of the seller or seller's competitor, not included in G2 scores.
"User Friendly Keka HRMS"
4.5/5
What do you like best about Keka?

Keka is very user friendly and doesn't have any complexities. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Few features can be more automated where we can get detailed analysis at one go like the Keka PMS - there are multiple departments, review cycle for each dept for every month needs to made, but the analysis of pending reviews is tiresome. Review collected by and hosted on G2.com.

Ismail Z.
IZ
Ismail Z.
Assistant Manager-Coporate Relations and Placements
Mid-Market (51-1000 emp.)
"User-Friendly Keka That Streamlines Attendance, Leave, Payroll, and Performance Tracking"
4/5
What do you like best about Keka?

What I like best about Keka is its user-friendly interface and the way it simplifies HR processes such as attendance, leave management, payroll, and employee performance tracking. It helps reduce manual work, improves transparency, and makes HR operations more efficient for both employees and managers. Review collected by and hosted on G2.com.

What do you dislike about Keka?

One area for improvement in Keka is that attendance tracking and leave calculations could be more flexible and transparent. Occasionally, system updates or attendance regularization may take additional effort, so a simpler correction process and quicker notifications would improve the overall employee experience. Review collected by and hosted on G2.com.

Kalpesh C.
KC
Kalpesh C.
Administrator
Mid-Market (51-1000 emp.)
"Immediate Support and Helpful Quarterly Guidance from KEKA"
4/5
What do you like best about Keka?

Here’s a polished and professional feedback message:

I really like the KEKA Bot because we get an immediate response whenever we need support.

The prompt response from the KEKA team through Gmail communication is very helpful and ensures that our queries are addressed quickly.

The quarterly feedback, support, and encouragement to explore and use additional KEKA features are also greatly appreciated. It helps us make better use of the platform and improve our overall experience. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Here’s a smoother and more natural version:

As KEKA is a new product for us, it is taking some time to get familiar with the system, as it has many features and options.

It would be helpful if the application could be more user-friendly, especially for one-to-one internal communication. Easy messaging or email communication USING KEKA, similar to the quick support we receive through the KEKA Bot, would make it more convenient for us. Review collected by and hosted on G2.com.

HR M.
HM
HR M.
HR Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Keka Streamlines HR with Powerful Automation and an Easy Interface"
5/5
What do you like best about Keka?

I like Keka because it makes HR operations easier and more efficient. Features like attendance tracking, leave management, payroll processing, and employee records help us save time and manage everything in one place. The user-friendly interface and automation features make daily HR activities much smoother. Review collected by and hosted on G2.com.

What do you dislike about Keka?

Sometimes, we face issues with certain features, such as location tracking on iPhones and flexibility in payroll settings. Some configurations could be more user-friendly, and customer support could be faster in resolving technical issues. Overall, Keka is a good HRMS, but improving these areas would make the user experience even better Review collected by and hosted on G2.com.

Questions about Keka? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity 6 months ago

What is HR and payroll software?

4 Upvotes
3
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GU
Guest User
•
Last activity 6 months ago

Is KEKA a good company?

6 Upvotes
5
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Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

9 months

Average Discount

10%

Keka Comparisons
Keka Features
Organization Management
Time, Attendance, and PTO
Expense Management
Customization
User, Role, and Access Management
Activity Dashboard
Payroll Entry
Time Off Accrual
Approvals
Web Portal
Mobile